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EKONOMIKA45
Published by Universitas 45 Surabaya
ISSN : 23546581     EISSN : 2798575X     DOI : 10.30640
Core Subject : Economy,
Economics, Econometrics & Finance
Ilmu Manajemen, Ilmu ekonomi, Manajemen Pemasaran, Manajemen Informatika Terapan, Manajemen Bisnis, Manajemen Informatika Terapan, Ekonomi Bisnis, Sistem Informasi Bisnis, Ilmu Komputer Bisnis
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 699 Documents
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ANALISIS PENGARUH FAKTOR - FAKTOR KEPUASAN KERJA TERHADAP PRESTASI KERJA PEGAWAI PADA BIRO ADMINISTRASI PEMERINTAHAN SEKRETARIAT DAERAH PROVINSI JAWA TIMUR Ramon Syahrial
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 1 No. 2 (2014): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (354.814 KB) | DOI: 10.30640/ekonomika45.v1i2.12

Abstract

This study has aims to determine the effect of job satisfaction factors that comprising of compensation, career path, job variation, leadership attitude, and job environment on the job performance of officials and to determine the job satisfaction factors that have a dominant effect on official's job satisfaction and performance at Public Administration Bureau of District Secretariat of East Java Province. The populations in this study were all officials of Public Administration Bureau of District Secretariat of East Java Province and the determination of samples are taken with census method which amounted to 55 peoples. The variable in this study is Job Performance (Y), Job Satisfaction Factors (X), which are; Compensation (XI), Career (X2), Job Variations (X3), Leadership Attitude (X4) and Job Environment (X5). The analysis technique that used to analyze the data is multiple linear regressions. The results showed that the independent variables in this study, that are: compensation, career path, job variations and autonomy to act are simultaneously has effect on official's job satisfaction by 97.6%. Variables of compensation, career path, job variations and autonomy to act can explain variables of job satisfaction and there are effect between the two variables was tested. In partially, variable of compensation is the dominant variable than other independent variables toward variable of official's job satisfaction at Public Administration Bureau of District Secretariat of East Java Province
STRATEGI PEMASARAN YANG DILAKUKAN “RESTAURANT BLACK CANYON COFFEE” DI PLAZA TUNJUNGAN III SURABAYA DALAM MEMASARKAN PRODUKNYA Dheenaz Malvinas Ticha
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 1 (2014): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.052 KB) | DOI: 10.30640/ekonomika45.v2i1.13

Abstract

To winning the competition, the factors of customer satisfaction are very important things, because of that, the marketers are always expected to hold a renewal and introduction of products to the consumer who wants to be reached to retain the customers. Black Canyon Coffee restaurants and also a coffee shop of franchise concept from Thailand that located at Tunjungan Plaza 3 floors 4 and at Surabaya Town Square also have to do a marketing strategy to marketing their products. The conclusion of this research, consumers of Black Canyon Coffee restaurants are: (1) men who aged of 21-35 years; (2) consumers that obtain information from the friend by 47%, 37% are from the business relationship, 13% are from the family; (3) consumers desires to come again to the Black Canyon Coffee restaurant as much as 44% are said maybe, and 37% are said yes. The marketing strategy that undertaken by Black Canyon Coffee restaurant is to increasing presentation speed and food quality, increasing cleanliness of restaurant, hospitality and neatness of staffs’ appearance. The increasing of promotion both through of printing and electronic media, or by a billboard so that its presences are more to be known by the public.
STUDI KELAYAKAN BISNIS PADA PERENCANAAN USAHA CAFÉ KULINER DI KOTA SURABAYA Heri T. Prasetia
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 1 (2014): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.966 KB) | DOI: 10.30640/ekonomika45.v2i1.14

Abstract

Feasibility study is the tool that is able to be consideration materials in making the decisions to receive or reject the investment proposed in developing or establishing the project/business planning. The research about analysis of business feasibility, instead of to know whether it is feasible or not of the value of investment criteria, it is also to know the amount of investment funds that needed, the existing market share, and any constraints that will be possible to occurs in the process of establishing that type of business. As for the objectives that will be obtained from this research is to conduct the analysis of business feasibility as viewed from several aspects, that are financial aspect, and social aspect.
PEMANFAATAN QUALITY COST REPORT PADA QUALITY IMPROVEMENT PROGRAM DALAM RANGKA EFISIENSI BIAYA PRODUKSI PADA PERUSAHAAN Ihda Mar’atun Solikhah; Wiratna
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 1 (2014): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (365.923 KB) | DOI: 10.30640/ekonomika45.v2i1.15

Abstract

The data analysis technique that used is the ratio of the percentage of the quality cost to the total sales so that it can be known the effectiveness of quality improvement program to the increasing of sales volume. The effectiveness of quality improvement program is starting showing the good change that is there are the increasing performances of this program by achieving percentage of the quality cost to the sales.
PENERAPAN BALANCE SCORECARD UNTUK MENGUKUR KINERJA PELAYANAN DI KEBUN BINATANG SURABAYA Sutini
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 1 (2014): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (314.935 KB) | DOI: 10.30640/ekonomika45.v2i1.16

Abstract

Surabaya Zoo which was founded in 1916 experienced the effects of globalization in which the change occur very rapidly. Customer wants and needs (tourists) are constantly changing, science and technology that continues togrow and compatition among businesses pariwisaata an increasingly sharp, forcing the Surabaya Zoo to constantly improve its ability to provide travel services. The purposeof this study is to analyzee in depth how the implementation of the concept of balance scorecard to measure performance of the Surabaya Zoo. The concept of balance scorecard at the Surabaya Zoo includes four persepectives and the persepectives of four each-each have several strategic targets, performance measure and targets to be achieved. The four persepectives are : (1) Financial Persepective targeting strategy : increased surpluses, increased revenue, and cost reduction, performance measure used is the percentage increase in surplus, the precentage change in revenue and decrease costs. (2) Customer Persepective targeting strategies : the speed of service, quality relationship with the customer, the performance measure used is the throughput time, customer retention. (3) Internal Business Process Persepective with strategic objectives : incerased development and product marketing, performance measure used are service error rate, comparisons of the old infrastructure with new ones, the precentage of revenue from new products. (4) Learning and Growth Persepective with strategic objectives : increased employee productivity, increased commitment of personnal, the performance measure used is the percentage of employees who educated and trained, personnal satisfaction.
PENGARUH KUALITAS PRODUK, PELAYANAN DAN KEPERCAYAAN PELANGGAN TERHADAP LOYALITAS PELANGGAN: (Studi Kasus pada Perusahaan X di Surabaya) Reni Afiatin
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 1 (2014): Desember: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (476.037 KB) | DOI: 10.30640/ekonomika45.v2i1.17

Abstract

This study aims to determine the influence of Product quality. Service quality and Customer trust on Customer loyalty. Where is the independent variable consist of Product quality variable. Service quality variable, and Customer trust variable influences Customer Loyalty variable as the dependent variable. This research was conducted at Enterprise in Surabaya. Methods of data collection in this study is questionnaires filled out by the respondents are consumers of Enterprise that have been bought the blank wedding invitation cards at least twice. Taking sample of 50 respondents in this study using a purposive sampling method.
KEPUASAN PELANGGAN PADA USAHA JASA PENDIDIKAN DAN PELATIHAN LUAR RUANG Didik Daryanto
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 2 (2015): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (450.222 KB) | DOI: 10.30640/ekonomika45.v2i2.18

Abstract

Customer satisfaction is very important to a company's services, because satisfied customers will come back, buy more, spread the experience to another friend, and is willing to pay more to do business with a trusted provider. Efforts to maintain customer satisfaction one of which is to monitor what they want from the services that are presented. This study aimed to measure the level of customer satisfaction in the business of outdoor education and training, in which customer satisfaction is measured on the dimensions of perceived service and expected service. The population in this study is service users of the outdoor education and training at the Centre for Education and Training Managerial Behavior University of Wijaya Putra that training in January and June 2014, samples were taken by purposive random sampling technique amounts to 143 people. The variables of this study customer loyalty, service quality, perceived quality, perceived value, and customer expectation and customer complaints. Analysis of the data used is multiple linear regression analysis with hypothesis testing with the F test and t test. The expected outcome of this research is the acquisition of the factors that affect customer satisfaction on service providers of outdoor education and training, in terms of quality of service indicators (tangibles, reliability, responsiveness, assurance and empathy). The results show that there is good agreement between the performance perceived by the user's expectations of the outdoor education and training services. These conditions can be considered satisfactory by management for the success of providing the best service to users of the service. Cartesian diagram determine the right strategy for the management to improve service quality are a top priority especially.
STRUKTUR KEPEMILIKAN DAN SPESIALISASI INDUSTRI TERHADAP EARNINGS MANAGEMENT DENGAN KUALITAS AUDIT SEBAGAI VARIABEL MODERASI Annisa Rahmawati
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 2 (2015): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (654.738 KB) | DOI: 10.30640/ekonomika45.v2i2.19

Abstract

Penelitian ini dilatar belakangi oleh fenonema Masalah Keagenan yang terjadi di dunia nyata. Dimana perusahaan memiliki pihak yang disebut Principal (pemilik perusahaan) dan Agent (Manajer perusahaan). Kedua pihak ini memiliki kepentingan yang berbeda. Kepentingan yang berbeda ini terkadang memicu agent untuk melakukan Earnings Management. Earnings Management adalah pilihan yang dibuat oleh manager terkait dengan kebijakan akuntansi, atau tindakan riil yang dapat mempengaruhi earnings agar manajer yang bersangkutan dapat mencapai tujuan pelaporan earning tertentu. (Scott. 2011: 423). Riset ini bertujuan untuk mengetahui pengaruh struktur kepemilikan, ukuran kantor akuntan public, spesialisasi industry terhadap earnings management. Penelitian ini didasari oleh beberapa penelitian, Pertama, penelitian Gerayli, Yanersari dan Ma’atoofi (2011) tentang dampak kualitas audit terhadap earning management. Hasil dari penelitian ini menyatakan bahwa ketika perusahaan di audit oleh kantor akuntan ternama maka kemungkinan diskresi akrual akan lebih kecil. Kedua, penelitian Bauhwede (2000) tentang dampak kualitas audit dan kepemilikan terhadap diskresi akrual manajemen. Dari penelitian ini ditemukan bahwa kualitas audit dan kepemilikan public berlaku sebagai konstrain pada income decreasing earning manajemen. Penelitian ketiga dilakukan pleh balsam. Krishnan dan yang (2003) tentang spesialisasi industry auditor terhadap kualitas earning. Dari penelitian ini ditemukan bahwa klien dari auditor yang memiliki spesialisasi industry memiliki DAC yang rendah dan ERC yang tinggi. Penelitian ini berbeda dengan penelitian terdahulu dalam hal bahwa penelitian terdahulu hanya memfokuskan pada satu hal yang mempengaruhi earning manajemen sedangkan penelitian ini mencoba untuk mengelaborasi beberapa variable yang tidak tercantum dalam penelitian tersebut untuk mendapatkan jawaban yang lebih detail terkait dengan hal yang mempengaruhi earning manajemen. Data yang digunakan dalam penelitian ini adalah data sekunder dari Perusahaan yang go publik dan telah dipublikasikan dan hasil pemeringkatan penerapan Good Corporate Governance yang dilakukan oleh The Indonesian Institute for Corporate Governance (IICG). Metode yang digunakan dalam pengolahan data dalam penelitian ini adalah metode regresi. Hasil dari penelitian ini menemukan bahwa ternyata struktur kepemilikan yang terdiri dari kepemilikan institusional dan manajerial memiliki hubungan positif terhadap earnings manajemen sedangkan spesialisasi industry dan ukuran kantor akuntan public ternyata memiliki hubungan negative terhadap earnings manajemen
PENTINGNYA ANALISIS BIAYA KUALITAS TERHADAP KUANTITAS KERUSAKAN PRODUK PADA PT SAETI BETON PRACETAK DI GRESIK Diana Zuhroh
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 2 (2015): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (225.622 KB) | DOI: 10.30640/ekonomika45.v2i2.20

Abstract

Persaingan bisnis yang begitu kompetitif saat ini menuntut setiap perusahaan untuk mampu bersaing, agar perusahaan bisa bertahan hidup, berkembang dan mencapai tujuan yang diinginkan yaitu memperoleh laba yang optimal. Oleh karena itu peranan akuntansi manajemen dalam masalah pengendalian kualitas atas produk yang dihasilkan menjadi perhatian utama. Pelaksanaan pengendalian kualitas tidak lepas dari biaya kualitas yang harus dikeluarkan oleh perusahaan, karena untuk menghasilkan kualitas yang tinggi dibutuhkan biaya kualitas yang terdiri dari biaya pencegahan, biaya penilaian, biaya kegagalan baik internal maupun eksternal. Kegiatan pengendalian tersebut diharapkan dapat meningkatkan kualitas sehingga diperoleh output yang benar-benar baik, sehingga akan menekan atau mengurangi jumlah produk yang rusak, karena apabila dalam proses produksi banyak terjadi produk rusak, maka perusahaan akan mengalami kerugian yang diakibatkan oleh banyaknya biaya, tenaga waktu yang dikeluarkan. Dengan dikeluarkannya biaya kualitas diharapkan dapat menekan kerugian yang disebabkan oleh produk rusak. Metode penelitian yang digunakan dalam penelitian ini yaitu pendekatan kualitatif dengan alasan tidak menggunakan pengujian statistik Ruang lingkup penelitian ini yaitu membahas pengendalian kualitas dan biaya kualitas untuk produksi jenis square pile. Dari hasil penelitian menunjukkan bahwa biaya kualitas yang telah dikeluarkan perusahaan sudah cukup efisien karena perbandingan total biaya kualitas terhadap penjualan masih dibawah standar yang ditetapkan yaitu 2,5 % dimana pada tahun 2012 sebesar 1,39 %, tahun 2013 sebesar 1,58 % dan tahun 2014 sebesar 1,18 % dari penjualan.Dan tingkat kerusakan produk dari tiga tahun tersebut menurun dan masih dibawah standar yang ditetapkan yaitu 1 %, dimana pada tahun 2012 sebesar 0,47 %, tahun 2013 sebesar 0,62 % dan tahun 2014 sebesar 0,45 %.
KINERJA KEUANGAN PERUSAHAAN DAERAH AIR MINUM KOTA SAMARINDA Eddy Soegiarto K; Titin Ruliana
EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan Vol. 2 No. 2 (2015): Juni: Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan
Publisher : Fakultas Ekonomi Universitas 45 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (334.501 KB) | DOI: 10.30640/ekonomika45.v2i2.21

Abstract

Regional Water Company (It’s call PDAM) running the company well, especially the increase in the company's performance. PDAM performance as the Regional Owned Enterprises (enterprises) influenced by PDAM ability to pay debts of the company. It is known that the debts PDAM Samarinda enough to affect the revenues and costs, water treatment that requires no small cost that makes spending much of the income (profit) derived from the sale of water of PDAM Samarinda city. Improvements continue dilalukan so that the performance of PDAM Samarinda city increased through the classification level of success PDAM. The purpose of this study was to analyze the development of financial performance PDAM of Samarinda city based Kepmendagri No. 47 of 1999 from the year 2011 up to 2012. Based on the assessment of performance has been analyzed, that the value obtained for the year 2011 and the year 2012 is 35 with a weighting of 27.25%. Judging from the values obtained and the weight is known that the performance of financial performance PDAM Samarinda is well in the year 2011 to the year 2012, but otherwise has not reached its maximum value and performance weight based Kepmendagri No. 47 of 1999 which is the value of 60

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