cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Panji Cahyo Utomo
Contact Email
panjicahyo22@gmail.com
Phone
+6281347004726
Journal Mail Official
journal.dijitac@gmail.com
Editorial Address
Jl. H.A.M. Rifaddin, Samarinda, Kalimantan Timur, Indonesia
Location
Kota samarinda,
Kalimantan timur
INDONESIA
DiJITAC : Digital Journal of Information Technology and Communication
Published by Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda
ISSN : 27464784     EISSN : 27464792     DOI : https://doi.org/10.21093/dijitac
Core Subject : Religion, Science, Education, Social,
Religion Computer Science & IT Education Languange, Linguistic, Communication & Media Social Sciences
Digital Journal of Information Technology and Communication (DiJITAC) diterbitkan oleh UPT Teknologi Informasi dan Pangkalan Data, Universitas Islam Negeri (UIN) Sultan Aji Muhammad Idris Samarinda sejak Oktober 2020. Jurnal DiJITAC memuat naskah hasil-hasil penelitian di bidang Teknologi Informasi dan Komunikasi. Jurnal DiJITAC memiliki komitemen untuk memuat artikel yang berkualitas yang dapat menjadi rujukan utama para peneliti dalam bidang Teknologi Informasi dan Komunikasi.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 1 Documents
 1 
Search results for , issue "DiJITAC, Vol 6 No.2, April 2026" : 1 Documents clear
INTEGRATION OF THE USER SATISFACTION MODEL METHOD IN MEASURING WEBSITE QUALITY Fikri, Khairul
DiJITAC : Digital Journal of Information Technology and Communication DiJITAC, Vol 6 No.2, April 2026
Publisher : Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/dijitac.v6i2.13228

Abstract

As digital presence becomes mandatory for educational institutions, ensuring website quality through systematic measurement is vital. This study investigates the Website of the Faculty of Science and Technology (FSAINTEK) at UIN Datokarama Palu, which had not undergone any formal quality assessment since its active management began in 2025. The research objective is to evaluate user satisfaction and identify critical improvement areas using an integrated measurement framework. This research proposes the integration of variables from three established models: User Satisfaction, End-User Computing Satisfaction (EUCS), and Webqual 4.0, covering Ease of Use, Customization, Download Delay, Content, and Service Interaction Quality. Utilizing a descriptive quantitative method with 53 diverse respondents, the data underwent validity, reliability, and score interpretation analysis. The findings reveal a global satisfaction index of 79.53%, classified as "Strong." However, a significant "retention paradox" was discovered: while accessibility scored 84.91%, the frequency of visits remained low at 67.17%. The primary contribution of this research is the holistic 360-degree perspective it offers, highlighting that technical excellence alone is insufficient without dynamic content updates. Unlike traditional single-model evaluations, this integrated approach successfully identifies the disconnect between technical functionality and user engagement. The study concludes that to reach higher satisfaction levels, the faculty must transition from technical-oriented maintenance to a value-driven content strategy, emphasizing the necessity of periodic content audits and file optimization to bridge the engagement gap.

Page 1 of 1 | Total Record : 1

 1 

Filter by Year

2026 2026


Reset
Filter By Issues
All Issue DiJITAC, Vol 6 No.2, April 2026 DiJITAC, Vol 6 No.1, Oktober 2025 DiJITAC, Vol 5 No.2, April 2025 DiJITAC, Vol 5 No.1, Oktober 2024 DiJITAC, Vol 4 No.2, April 2024 DiJITAC, Vol 4 No.1, Oktober 2023 DiJITAC, Vol 3 No.2, April 2023 DiJITAC, Vol 3 No.1, Oktober 2022 DiJITAC, Vol 2 No.2, April 2022 DiJITAC, Vol 2 No.1, Oktober 2021 DiJITAC, Vol 1 No.2, April 2021 DiJITAC, Vol 1 No.1, Oktober 2020 More Issue