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Jurnal Manajemen Bisnis Transportasi dan Logistik

jmbtl
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Published by Institut Transportasi dan Logistik Trisakti

ISSN : 23565519 EISSN : 2407635X DOI : 10.54324

Core Subject : Economy, Science, Social, Engineering,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

The Journal of Transportation and Logistics Business Management is published by the Fakultas Manajamen dan Bisnis Institut Transportasi dan Logistik Trisakti as a scientific responsibility and the embodiment of the "Tridharma" of higher education. The scope of the article includes: Digital Service Management in Transportation and Logistics Multimodal Transportation Management Logistics Management Supply Chain Management Transport and Tourism Management Transport and Environment Safety in Transportation and Logistics Transportation Management

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 10 Documents

Search results for , issue "Vol 1, No 2 (2015): Januari" : 10 Documents clear

PENGIRIMAN BARANG DENGAN MENGGUNAKAN SEPEDA MOTOR Deslida Saidah; Andri Andri
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

In recent times, there is an increasing trend of logistics service companies. Every company has to perform well especially related to the on time delivery service if they want to bait many customers and compete in the logistics service industry. Otherwise, they will fall behind. Based on the research, there are five specific reasons of late delivery when the service is provided using motorcycles. They are the welfare factors, mentally and physically factors, the vehicle factors, the loading factors, and the IT tool factors. Using the qualitative and cause and effect method, the problems of late delivery can be solved. The solutions are training the couriers especially for time management and use of new technology, providing medical check up for couriers, motivating the couriers to give the best service to the clients, having some new motorcycles to back up the old ones, hiring new couriers and allocating time in routing them, and providing the best or at least good and reliable technology such as computers.

RASIO KEUANGAN TERHADAP LABA PADA PERUSAHAAN Rohana Sitanggang; Yacob Viviandi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Financial ratios describe a relationship between a certain number with another number, and explain to analysts about the good or bad circumstances or the financial position of a company, if the ratio is compared with the comparative ratio is used as a standard. The purpose of this study was to determine the influence of financial ratios to profit in the company Persero Batam. The method used is associative method, which is to determine the relationship between two or more variables. The analysis technique used is multiple regression analysis with the first process the data using quantitative methods, followed by horizontal analysis, classic assumption test (normality test, multicollinearity, heteroscedasticity test, and test autokorelaso), and the correlation coefficient of determination, t test, and F test

COMPLETION OF SERVICE BILL OF LADING ISSUED FOR CUSTOMER SATISFACTION Denny J. Najoan; Esti Legesi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

PT. Tresnamuda Sejati, as one of the manufacturer export documents, is always trying to serve neat and clean work for their customers. To keep their customers loyal in the competition era, they try their best to satisfy them. Customers’ satisfaction is one of the important things in running the company. In order to do so, the company should evaluate all the employees’ performance especially employees who are handling the customers. This study is aimed at finding out the employees’ performance of PT. Tresnamuda Sejati in satisfying the customers. The methods used are combination of quantitative and qualitative. Likert Scale and Cartesius are used to find out the performance indicators. The result of this study shows that their employees do not perform well and do not fulfill the indicators. The employees’ performance needs to be improved especially performance related to responsiveness and assurance.

STRATEGI KEAGENAN KAPAL PERINTIS Tjetjep Karsafman; Yulinda Braningtyas
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Basically, a company can be measure from the human resources contained therein. Therefor, form the result of SWOT analysis in internal factor in PT Andromeda Sentral Pasifik, Semarang, found there is more strength than weakness. The dominant strength is lies in professional human resource services with score 0.72, whereas the dominant weakness lies in infrastructure or IT with score 0.18. From external factor, the opportunity has a higher score than the threat. The dominant opportunity is Indonesia geographic region with score 0.72, whereas the dominant threat is political stability and rising fuel price with score 0.18. The strategic steps that was taken by business developer is giving the excellent service in documentation, providing customer with fast, accurate, dan trustworthy information, offering the customer a complete service start from land transportation, custom clearance, and all that is needed in export and impor activity, giving attractive payment term. In addition, company also receive new employee selectively, and provide training for new employee to add his/her ability.

REVITALISASI ANGKUTAN UMUM UNTUK MENGURANGI KEMACETAN JAKARTA Sonya Sidjabat
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

People live in Jakarta, called as Jakartans by the Jakarta Post, like to use private vehicles due to low maintaining budget especially for motorcycle. This evidence creates a trend of increasing private vehicles nowadays which impacts on the traffic jam. This phenomenon affects the decreasing use of public transportation which creates the decreasing number of public transportation every year. Based on the statistics, the number of public transportation in 1980’s was 50 % of the whole vehicles. However, in 2010 it was decreasing much on 12, 9 % only. The government was asked to revitalize the management of public transportation in Jakarta and apply the regulation especially for those who against it. These two steps were thought to be a great solution for the safety and convenience of Jakartans. This study used qualitative and library research.

PELAYANAN BERKUALITAS DALAM BISNIS JASA TRANSPORTASI Devi Marlita Muntako; Abi Prasidi
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

In every part of life, the service activities happen naturally. Basically, giving service is the basic human needs to interact with others. The highest level of need for people now is getting service. This could happen because not many people want to serve others. Therefore, it is needed to build a mental of giving service. If the mental of service has been applied, then there will be no complaint from the customers in transportation industry. The study is to find out the quality of services in transportation industry. The study used the qualitative descriptive in library research. The service doers agree that different customers perform different characters who need to be treated differently.

KOMPETENSI DAN KUALITAS LAYANAN KARYAWAN TERHADAP KESELAMATAN PENERBANGAN Wynd Rizaldy; Agus Setiawan
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

The objective of the research is to determine the correlation between Employees’ Competence (Ko) and Service Quality (Ku) with Aviation Safety (Ks). The research was conducted at PT. Jasa Angkasa Semesta Tbk Jakarta Eksport warehouse with n = 45 respondent decided fixed due to saturate sample. Data analysis uses simple linear regression, multiple linear regression, simple correlation and partial correlation. The result are as follow ; (1) there is positive correlation between employees’ competence (Ko) and aviation safety (Ks), (2) there is positive correlation between service quality (Ku) and aviation safety (Ks) (3) there is positive correlation between employees’ competence and service quality all together toward aviation safety . Based on the result of research, aviation safety could be enhanced by increasing employees’ competence and service quality.

PELAYANAN PENANGANAN BAGASI UNTUK MENINGKATKAN KEPUASAN PENUMPANG Miskul Firdaus; Andi Nur Eviani
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Every day, PT. Metro Batavia Air is serving more than 170 flights in 42 destinations in Indonesia and outside Indonesia such as Guangzhou, Kuching, Singapore, Dili, Riyadh, and Jeddah. This study is aimed to find out the adjustment level of the service of baggage handling to the customers’ satisfaction of Batavia Air route Makassar-Jakarta in 2011. This study used two methods which are data collection from the field and library research and data analysis using Likert Scale and Cartesius Diagram. The result shows that the mean score of the company’s performance is 3,66 % and the mean score of the interest level of passengers is 4,39 %. The result of the adjustment level of the company’s performance and the interest level of passengers is 83, 37 %. It means Batavia Air serve well and can fulfill the customers’ satisfaction for route Makassar-Jakarta.

Memenangkan Persaingan Melalui Keunggulan Sumber Daya Manusia, Teknologi dan Manajemen Waktu Rini Setiawati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v1i2.868

Globalization certainly faced by Indonesian nation demands efficiency and competitiveness in the business world. The global competition requires the availability of qualified human resources and the vision of excellence. Qualified human resources and the vision of excellence is a determinant factor in the competition between nations. Because globalization is driven by two major forces that technology and trade, the competitiveness of it will depend on ( 1 ) our ability to master technology with a strong science base, and ( 2 ) our ability to build an efficient economic institutions. Secondly it is imperatively be the determining factor in the effort to win the global competition. Thus, efforts to control and develop science and technology is a development agenda in the future, which is very important and urgent to get priority. Globalization: It's about Time too!. Time management is very important in both the private life of individuals as well as in the structure of the organization, especially those relating to managers, ranging from administrators to lini managers

EFISIENSI WAKTU, BIAYA TRANSPORTASI DAN TINGKAT KEMACETAN SEBELUM DAN SESUDAH ADANYA BUS TRANSJAKARTA KORIDOR 10 Aang Gunawan
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 1, No 2 (2015): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v1i2.869

TransJakarta BRT (Bus Rapid Transit) is expected by the government of DKI Jakarta to be the fast, safe, comfortable, reliable and reachable public transportation. This regulation is highly expected to impact on decreasing the traffic jam in Jakarta. The purpose of the study is to find out the efficiency and effectiveness of TransJakarta route 10, PGC Cililitan – Tanjung Priok Terminal (19, 4 km), in giving solutions to traffic jam especially in the rush hours. Based on the result, there is no significance differences in the cost of the trip before and after the TransJakarta route 10 opened. The only difference happens to the time used. Before the Transjakarta, the time used for reaching Tanjung Priok Terminal was 50, 74 minutes. But, after the government provides TransJakarta, Jakartans can get there in 40, 18 minutes. The speed of TransJakarta is 27 to 48 km/hour which is more efficient than the other public transportations (28.98 km/hour). 71, 43 respondents stated that the comfort of TransJakarta is good and 78, 57 respondents said that the safety is also good.

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Contact Name
Abdul Ghafar

Contact Email
jmbtl@itltrisakti.ac.id

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+628128870663

Journal Mail Official
jmbtl@itltrisakti.ac.id

Editorial Address
Jl. IPN No.2 Cipinang Besar Selatan Jatinegara, Jakarta Timur 13410

Location
Kota adm. jakarta timur,

Dki jakarta

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Abdul Ghafar

Contact Email jmbtl@itltrisakti.ac.id

Phone +628128870663

Journal Mail Official jmbtl@itltrisakti.ac.id

Editorial Address Jl. IPN No.2 Cipinang Besar Selatan Jatinegara, Jakarta Timur 13410

Location Kota adm. jakarta timur, Dki jakarta INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Abdul Ghafar

Contact Email
jmbtl@itltrisakti.ac.id

Phone
+628128870663

Journal Mail Official
jmbtl@itltrisakti.ac.id

Editorial Address
Jl. IPN No.2 Cipinang Besar Selatan Jatinegara, Jakarta Timur 13410

Location
Kota adm. jakarta timur,

Dki jakarta

INDONESIA