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INDONESIA
Jurnal Jaminan Kesehatan Nasional
Published by Badan Penyelenggara Jaminan Sosial Kesehatan
ISSN : 27987183     EISSN : 27986705     DOI : 10.53756
Core Subject : Health, Science,
Decision Sciences, Operations Research & Management Dentistry Health Professions Medicine & Pharmacology Public Health
Jurnal Jaminan Kesehatan Nasional merupakan salah satu bentuk upaya pengembangan dan menjadi rujukan ilmiah bagi para akademisi dan praktisi terkait Jaminan Kesehatan Nasional. Jurnal ini memuat artikel-artikel terkait bidang Jaminan Kesehatan Nasional melalui berbagai pendekatan ilmiah yang berfokus pada pembahasan mengenai Risk Pooling, Strategic Purchasing, Revenue Collection yang dapat menjadi pengayaan ilmu di bidang Jaminan Sosial Kesehatan. Selain itu, jurnal ini juga memuat berbagai aspek lainnya yang relevan, yakni Stakeholder Engagement dan Institutional Capability terkait penyelenggaraan Jaminan Kesehatan Nasional
Arjuna Subject : Umum - Umum
Articles 94 Documents
 1   2   3   4   5 
Analisis Take-Home Pay dan Perencanaan Anggaran terhadap Sustainabilitas Program Jaminan Kesehatan Nasional Ridwan Ridwan; Doly Siregar
Jurnal Jaminan Kesehatan Nasional Vol. 1 No. 2 (2021): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (688.51 KB) | DOI: 10.53756/jjkn.v1i2.39

Abstract

Abstract: Dynamic regulation changes in JKN Program are made by the government to maintain the program’s financial health and sustainability by increasing the contributions, but the local government budget weakening during the Covid-19 pandemic is resulting in contribution receivable increasing. This study aims to compare the contributions from the collection of Civil Servant salaries and local government subsidies based on take-home pay compared to the previous calculation and the effect on the civil servants to analyze the compliance of local government budget planning and the obstacles on the budget insufficiency. This study uses a case study through the qualitative method with a descriptive analysis approach, this research uses secondary data in the form of documents and primary data in the form of interviews. The samples are conducted by purposive sampling as many as 127,341 civil servants in Aceh Province. The results showed the potential for an increase in income of 140.81 billion rupiahs, which was an increase of 47.52%. In total, the payment of contributions by deductions from the salaries of civil servants decreased by 281%. On the other hand, the contribution paid by the local government increased by 203%. In terms of budget, 5 of the 24 local governments have provided their budget availability for a 4% contribution. The regulation changes have positive impacts on the sustainability of the JKN program by increasing the program’s income and realizing mutual cooperation with equitable contribution and the involvement of local governments through a larger portion of the contribution budget. Coordination and guidance improvement between the central government and local government to monitor the implementation of Presidential Regulation Number 75 of 2019 as a national priority program and sanction enforcement for local governments which are in contribution arrears and insufficient budget. Keywords: take-home pay; budgeting; sustainability; JKN Program
Social Security Fund as a Form of Constitutional Responsibility for the Right to Health Sisca F Usman
Jurnal Jaminan Kesehatan Nasional Vol. 1 No. 2 (2021): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.636 KB) | DOI: 10.53756/jjkn.v1i2.43

Abstract

Health is one of the human rights that has been recognized and enshrined in the constitutions of many countries. To achieve a high level of health, Indonesia is not unlike many countries that have implemented and ensured the sustainability of social security programs in the health sector. This requires a stable source of fund. This study aims to compare the recognition of the right to health in the constitutions of developed and developing countries and sources of funding for social security for health programs using a literature review method. Developing and developed countries have recognized the right to health in their constitutions and regulate the social security system. There are many ways to regulate the sources of fund for social security programs. The state pays the contribution for their employers and for the poor, as well as providing financial support for implementing social security programs. Keywords: constitution; contribution in social security funding; social health insurance; the right to health
Manajemen SDM dalam Penyelenggaraan Program JKN-KIS: Sebuah Tinjauan Literatur Syarifuddin Syarifuddin; Chandra Nurcahyo; Andi Afdal
Jurnal Jaminan Kesehatan Nasional Vol. 1 No. 2 (2021): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1613.409 KB) | DOI: 10.53756/jjkn.v1i2.47

Abstract

The practice of human resource management has developed rapidly. Various figures and experts have explained theories and best practices about HR management in an organization. Employees are no longer considered just a resource that will run out over time. Currently, organizations in various sectors have placed employees as valuable assets that must be managed properly so that they are expected to be able to make an optimal contribution in supporting the achievement of organizational targets. BPJS Kesehatan as the only public legal entity that organizes the National Health Insurance-Indonesian Health Card (JKN-KIS) program is deemed necessary to place the function of HR management as one of the strategic aspects that must be managed optimally. This study aims to provide an overview of the suitability of the implementation of HR management at BPJS Kesehatan with various existing literature references and best practices in companies or other organizations that have succeeded in becoming market leaders in their fields. This study uses a literature study based on references in the form of books and previous research on HR management. An important finding in this study is the implementation of HR management at BPJS Kesehatan is following the HR Four Role Model proposed by Ulrich (1997) which has been recognized as one of the references in HR management practices in organizations.
Penggunaan WA Blast di Kantor Cabang Magelang dalam Upaya Penurunan Rasio Rujukan dan Mengamankan Peserta PRB Prolanis di FKTP Ardian Adi Saputro
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i1.48

Abstract

Abstrak: Upaya peningkatan promotif dan prefentif dalam program jaminan kesehatan dapat dilakukan dengan melakukan pengendalian rasio rujukan serta mengamankan peserta PRB Prolanis di FKTP dengan WA Blast. WA Blast merupakan cara yang saat ini dapat dilakukan agar rasio rujukan FKTP terkendali dan angka PRB aktif di FKTP meningkat. Pengguanan WA Blast pada rasio rujukan dilakukan dengan menyiaplkan informasi apa saja yang akan diberikan kepada PIC rasio rujukan FKTP, berupa data rasio rujukan terupdate dari aplikasi BI/Pcare Sigap dan kekurangan entri yang harus dikejar FKTP agar nilai rasio rujukan berada diangka 12%. Selain itu tak lupa dilakukan pemberian tips langkah dan upaya apa saja yang bisa dilakukan FKTP dalam mencapai target rasio rujukan 2021. Disisi lain untuk meningkatkan ketertarikan perserta PRB Prolanis yang baru dan mengurangi gep informasi yang didapat peserta dari FKRTL maka dilakukan WA Blast untuk mereminder. WA Blast dilakukan dengan menyiapkan terlebih dahulu data laporan PRB yang diambil dari aplikasi Vclaim kemudian menyiapkan informasi yang akan diberikan kepada peserta PRB Prolanis seperti pemberitahuan bahwa saat ini pasien tersebut terdaftar sebagai pasien PRB Prolanis, langkah yang harus dilakukan untuk berobat selanjutnya, informasi tentang PRB Prolanis serta no telp PIC PRB Prolanis FKTP yang bisa dihubungi jika mengalami kebingungan. Dengan WA Blast secara personal maka peserta dan PIC PRB Prolanis akan merasa diperhatikan sehingga dampak jangka panjang dari pandemi Covid 19 dapat diantisipasi oleh program JKN dan BPJS Kesehatan. Kata Kunci: Rasio rujukan, PRB Prolanis, WA Blast Abstract: The strives to improve promotive and preventive measures in the health insurance program can be conducted by controlling the referral rates and securing participants of PRB Prolanis (Hospital Reconciliation Program in Complex Chronic Patients) in FKTP (First Level Health Facility) using WA Blast. WA Blast is a means that currently can be applied to control FKTP referral rates and to increase the number of active PRB. The use of WA Blast on the referral rates is applied by preparing the needed information given to the PIC of the FKTP referral rates as the updated referral rates data from the BI/Pcare Sigap application, and the lack of entries that FKTP must satisfy which is 12% of the referral rates. Additionally, WA Blast also provides recommendations on what steps and efforts can be taken by FKTP to achieve the 2021 referral rates target. On the other hand, to attract new Prolanis PRB participants and to reduce the information gap delivered by FKRTL, WA Blast provides collective reminders to participants. WA Blast is applied first by preparing PRB report data taken from the Vclaim application and then preparing information that will be given to Prolanis PRB participants such as Prolanis PRB patient registration completion’s notification, procedures for further treatment, information about Prolanis PRB as well as contact numbers of the PRB Prolanis FKTP PIC in case of unclear information. Using personalized WA Blast, participants and Prolanis PRB PIC will be carefully supported and taken care of. Therefore, the long-term impact of the Covid 19 pandemic can be anticipated by the JKN and BPJS Health programs. Keywords: Referral rates, Prolanis PRB, WA Blast
Efektivitas Case Manager dalam Upaya Kendali Mutu dan Kendali Biaya Pelayanan Kesehatan Di RSUP Dr. Hasan Sadikin Salas Auladi
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i1.49

Abstract

Abstract: In Indonesia, case management is a breakthrough offered by the Hospital Accreditation Commission to provide quality health services while still paying attention to financing, especially in Jaminan Kesehatan Nasional era. Case managers can play a role in improvement of quality services indicators and effective financing. One of the focuses of the implementation of the case manager is patient in intensive care unit. This study purposes is to examine and analyze the effectiveness of the case manager's role to improve quality of health services and cost containment in intensive care RSUP Dr. Hasan Sadikin Bandung. This study uses a qualitative descriptive study approach. The participants of this study were Professional Care Providers, hospital management, patients/ families, claims unit, and BPJS Kesehatan. Data collection methods were used observation, in-depth interviews, and documentation. The results obtained are the role of the case manager in the intensive care of RSUP Dr. Hasan Sadikin was considered ineffective in optimizing integrated patient care and helping to improve interprofessional collaboration, facilitating the fulfillment of patient care needs, including family and caregivers. Case managers also have an ineffective role in efforts to improve quality of health services and cost containment. This is influenced by internal case manager factors which include the competence of the case manager and there were case manager who have double job. Meanwhile, factors from broader management include the provision of rewards and the establishment system and periodic evaluations. In addition, socialization about case managers is believed to optimize the role of case managers. Keywords: Case manager; JKN program; quality of service; cost containment; intensive care unit. Abstrak: Case manager merupakan sebuah terobosan yang ditawarkan oleh Komisi Akreditasi Rumah Sakit (KARS) untuk memberikan pelayanan kesehatan yang bermutu namun tetap memperhatikan pembiayaan terutama pada era Jaminan Kesehatan Nasional (JKN). Case manager dapat berperan dalam membantu pencapaian indikator mutu unit pelayanan dan pembiayaan pasien yang efektif. Salah satu yang menjadi fokus implementasi case manager yakni perawatan pasien di ruang intensif. Penelitian ini bertujuan untuk mengkaji dan menganalisis efektivitas peran case manager dalam upaya pengendalian mutu pelayanan kesehatan dan kendali biaya kesehatan di RSUP Dr. Hasan Sadikin Bandung. Penelitian ini menggunakan jenis kualitatif dengan pendekatan studi deskriptif kualitatif. Partisipan penelitian ini adalah Profesional Pemberi Asuhan (PPA), manajemen rumah sakit, pasien/keluarga pasien, bagian klaim / P3JKN, serta BPJS Kesehatan. Metoda pengumpulan data yang digunakan adalah pengamatan lapangan dan wawancara mendalam, serta dokumentasi. Hasil yang didapatkan menunjukkan peran case manager di ruang perawatan intensif RSUP Dr. Hasan Sadikin dinilai belum efektif dalam mengoptimalkan asuhan pasien terintegrasi serta membantu meningkatkan kolaborasi interprofesi, memfasilitasi pemenuhan kebutuhan asuhan pasien, termasuk keluarga dan pemberi asuhannya. Case manager juga belum berperan secara efektif dalam meningkatkan upaya pengendalian mutu dan pengendalian biaya pelayanan kesehatan peserta program JKN. Temuan tersebut dipengaruhi faktor internal case manager yang meliputi kompetensi case manager itu sendiri dan adanya petugas case manager yang merangkap pekerjaan lain. Sedangkan faktor dari sisi manajemen yang lebih luas meliputi pemberian reward kepada petugas case manager dan juga dibentuknya sistem dan evaluasi yang baik dalam implementasinya. Selain itu, sosialisasi mengenai case manager juga diyakini mampu mengoptimalkan peran case manager. Kata Kunci: Case manager; program JKN; kendali mutu; kendali biaya; perawatan intensif.
Mengukur Kemampuan Mengiur untuk Jaminan Kesehatan Nasional (JKN) tahun 2021 di Indonesia Andhika Nurwin Maulana; farah Purwaningrum; hasbullah thabrany; Yuli Fitrianti; Farida Tri Hartini
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i1.51

Abstract

Abstract: The purpose of this study is to conduct measurements of the of Indonesians in the National Health Insurance (JKN) in 2020-2021. Indonesia, as of now, implements a national health insurance service since 2014. It is expected that JKN will expand its coverage to achieve universal health coverage (UHC) in Indonesia. BPJS Kesehatan (BPJS-K) was appointed as the administrator of JKN and had experienced deficit until 2019. One of the weaknesses of JKN in revenue collection is the absence of cross subsidy and pegged contribution in certain level of income that makes the contribution very low for the rich and vice versa for the poor. this, the current study is to increase public awareness that JKN is a cross-subsidy between the rich and the poor in order to produce a more sustainable JKN, better healthcare coverage, and better quality. The methods used in the study are quantitative and qualitative analyses using expenditure data from SUSENAS (National Socio-Economic Survey) data in March 2021 and income analysis from SAKERNAS (National Labor Survey) data in March 2021 to measure the ability to contribute to JKN proportional to their spending and income. In this study several simulations were used to calculate potential contributions based on the percentile distribution of accumulated income levels and expenditure levels of the poorest (0%) and richest (100%). The result of this study shows that 75% of the population had the ability to contribute JKN above the class 3 (informal workers) percapita per month premium (Rp. 42,000,-), 40% of the population has the ability to contribute more than Rp. 100,000, - percapita per month (class 2 informal workers contribution), and the richest 10% of the population has the ability to contribute above Rp. 215,000, - percapita per month. The results of this study demonstrate that some people have the ability to contribute more to JKN, thus making JKN to have a better sustainable financial capacity. Keywords: ability-to-contribute; JKN; income level; spending; increasing rate   Abstrak: Tujuan kajian ini adalah menghitung kemampuan mengiur (ability-to-contribute) penduduk Indonesia untuk Jaminan Kesehatan Nasional (JKN) pada tahun 2020-2021. Indonesia mengimplementasikan sistem jaminan sosial sejak 2014 yang diharapkan ke depannya JKN tersebut akan lebih luas cakupannya untuk mencapai cakupan kesehatan semesta (Universal Health Coverage/UHC). Namun BPJS Kesehatan (BPJS-K) yang ditunjuk sebagai penyelenggara JKN masih mengalami defisit hingga pada tahun 2019. Salah satu kelemahan JKN dalam pengumpulan iuran adalah masih kurangnya subsidi silang dan kontribusi dipatok pada pendapatan tertentu membuat kontribusi sangat rendah bagi si kaya dan sebaliknya bagi si miskin. Maka kajian ini untuk meningkatkan kesadaran penduduk untuk meningkatkan kontribusinya ke JKN dengan subsisi silang antara si kaya dan si miskin agar dapat menciptakan JKN yang lebih berkesinambungan, cakupan kepesertaan yang lebih luas, dan perbaikan mutu layanan. Metode yang digunakan dalam kajian ini adalah metode kuantitatif dan kualitatif dengan analisis pengeluaran menggunakan data SUSENAS (Survei Sosial-Ekonomi Nasional) Maret 2021 dan analisis pendapatan menggunakan data SAKERNAS (Survei Tenaga Kerja Nasional) Maret 2021 untuk mengukur kemampuan individu dalam membayar iuran JKN sebagai proporsi dari pengeluaran pendapatan mereka. Dalam kajian ini beberapa simulasi digunakan untuk menghitung kontribusi potensial berdasarkan persentil distribusi akumulasi tingkat pendapatan dan tingkat pengeluaran penduduk dari termiskin (0%) dan terkaya (100%). Hasil dari kajian ini adalah sebanyak 75% penduduk mempunyai lebih besar dari iuran peserta bukan penerima upah (PBPU) kelas 3 per orang per bulan (Rp. 42.000,-), 40% penduduk mempunyai kemampuan mengiur lebih besar dari Rp. 100.000,- per orang per bulan (setara iuran PBPU kelas 2 per orang per bulan), dan 10% penduduk terkaya mempunyai kemampuan mengiur lebih besar dari Rp. 215.000,- per orang per bulan. Dari hasil kajian ini ditemukan bahwa sebagian orang mempunyai kemampuan mengiur untuk berkontribusi lebih untuk JKN, sehingga JKN dapat mempunyai kapasitas keuangan berkelanjutan yang lebih baik. Kata kunci: kemampuan mengiur; iuran JKN; tingkat pendapatan; pengeluaran; kenaikan iuran        
A Factors Affecting the Achievements of Performance-Based Capitation: A Scoping Review Ari Dwi Aryani
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i1.52

Abstract

Abstract: Primary care facilities (FKTP) are the vanguard in the National Health Insurance Program (JKN). The implementation of performance-based capitation (Kapitasi Berbasis Kinerja or KBK) is an effort to ensure FKTP performance through capitation payment arrangements to improve patient satisfaction, quality of health services, and cost-efficiency. Although overall FKTP performances have increased, from 9,276 FKTP that carried out KBK, only 15% achieved perfect performance (100%), with only one of three KBK indicators reached, namely the non-specialist referral ratio. This study aims to review existing literatures to compile various factors that affect the achievement of KBK. Literature searches were conducted systematically in 2016-2021 using PubMed, Google Scholar, PubMed Central, Researchgate, and other sources. The keywords used are capitation, based, performance, and commitment. Literature selection produces nine articles that match the criteria for analysis. Some of the factors that affect the achievement of KBK are the availability of human resources (medical and non-medical personnel), the availability of medical devices, the availability of information systems, governance and organization, and financing. Fulfilment of these factors is needed to achieve KBK indicators. Keywords: indicator, capitation, performance, commitment, JKN   Abstrak: Fasilitas Kesehatan Tingkat Pertama (FKTP) merupakan garda terdepan dalam pelayanan kesehatan Program Jaminan Kesehatan Nasional (JKN). Penerapan Kapitasi Berbasis Kinerja (KBK) merupakan upaya memastikan kinerja FKTP untuk  meningkatkan kepuasan, mutu layanan kesehatan,  dan efisiensi biaya. Meskipun secara keseluruhan kinerja FKTP mengalami kenaikan, dari 9.276 FKTP yang melaksanakan KBK hanya 15% FKTP yang mencapai kinerja 100 persen, dengan indikator KBK yang tercapai hanya satu, yaitu Rasio Rujukan Non Spesialistik. Tujuan penelitian ini untuk mengidentifikasi literatur yang ada dan mengkompilasi berbagai faktor-faktor yang berpengaruh terhadap capaian indikator KBK Program JKN. Penelusuran literatur dilakukan secara sistematis periode tahun 2016-2021 menggunakan PubMed, Google Scholar, PubMed Central, Researchgate dan sumber lainnya. Kata kunci yang digunakan dalam penelusuran literatur adalah kapitasi, berbasis, kinerja, komitmen. Seleksi literatur menghasilkan 9 artikel sesuai kriteria untuk dianalisis. Beberapa faktor yang berpengaruh terhadap capaian KBK yaitu ketersediaan sumber daya manusia (tenaga medis dan non medis), ketersediaan sarana prasarana, ketersediaan sistem informasi, tata kelola dan organisasi serta pembiayaan. Diperlukan pemenuhan terhadap faktor-faktor tersebut agar indikator KBK dapat tercapai. Kata kunci: indikator, kapitasi, berbasis, kinerja, komitmen, JKN
Employee Opinion: Studi Deskriptif tentang Keterikatan, Kepuasan dan Komitmen Kerja Pegawai BPJS Kesehatan: - Syarifuddin Syarifuddin; Rizky Fajar Prasetyo; Afrizayanti; Andi Afdal Abdullah
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i1.53

Abstract

Abstract: The transformation of human resource management (HR) encourages every organization or company to position employees as their human resources as one of the key factors driving success. Currently, employees are no longer valued as resources that will run out at a certain time, but are valued as assets (capital) that will increase in value over time. BPJS Kesehatan as an organization that places the function of HR management as one of the strategic aspects makes various efforts to increase employee productivity. Not only through improving policies, systems, work processes and work equipment used, but also increasing focus on more optimal HR management. Duta BPJS Kesehatan as individuals who work at BPJS Kesehatan are not only considered as workers who must always succeed in achieving targets (business orientation) but are also seen as individuals who have personal aspects that must be considered and managed properly (people orientation). This study uses a descriptive quantitative approach with data collection carried out by filling out the Employee Opinion Survey (EOS) and focus group discussions (FGD) to get an overview of employee opinions which can then be used as one of the considerations in making improvements in order to increase work productivity. The results of this study indicate that the employee engagement index is 91.80%, the employee satisfaction index is 92.35% and the employee commitment index is 94.30%. Therefore, it can be concluded that Duta BPJS Kesehatan have a very high level of work engagement with the organization, satisfied with their work and have a high commitment to provide the best performance. Keywords: Employee opinion, employee engagement, employee satisfaction, employee commitment   Abstrak: Transformasi manajemen sumber daya manusia (SDM) mendorong setiap organisasi atau perusahaan untuk memposisikan pegawai sebagai sumber daya manusia yang dimiliki sebagai salah satu faktor kunci pendorong keberhasilan. Saat ini pegawai tidak lagi dinilai sebagai sumber daya (resource) yang akan habis pada waktu tertentu, namun dinilai sebagai aset (capital) yang akan bertambah nilainya seiring bertambahnya waktu. BPJS Kesehatan sebagai organisasi yang menempatkan fungsi manajemen SDM sebagai salah satu aspek strategis melakukan berbagai upaya meningkatkan produktivitas pegawai. Tidak hanya melalui perbaikan kebijakan, sistem, proses kerja dan perlengkapan kerja yang digunakan, namun juga peningkatan fokus pada pengelolaan SDM yang lebih optimal. Duta BPJS Kesehatan sebagai individu yang bekerja di BPJS Kesehatan tidak hanya dianggap sebagai pekerja yang harus selalu berhasil mencapai target (business orientation) namun juga dipandang sebagai individu yang memiliki aspek-aspek personal yang harus diperhatikan dan dikelola dengan baik (people orientation). Penelitian ini menggunakan pendekatan kuantitatif deskriptif dengan pengumpulan data dilakukan melalui pengisian Employee Opinion Survey (EOS) dan focus group discussion (FGD) untuk mendapatkan gambaran tentang opini pegawai yang selanjutnya dapat digunakan sebagai salah satu pertimbangan dalam melakukan perbaikan dalam rangka peningkatan produktivitas kerja. Hasil penelitian ini menunjukkan bahwa indeks keterikatan kerja (employee engagement index) sebesar 91,80%, indeks kepuasan kerja (employee satisfaction index) sebesar 92,35% dan indeks komitmen kerja (employee commitment index) sebesar 94,30%. Dengan demikian, dapat disimpulkan bahwa Duta BPJS Kesehatan memiliki keterikatan kerja yang sangat tinggi terhadap organisasi, merasa puas terhadap pekerjaan yang dimiliki dan memiliki komitmen yang tinggi untuk bertahan dan berkarya di organisasi serta berupaya memberikan kinerja terbaik. Kata kunci: Opini pegawai, keterikatan kerja, kepuasan kerja, komitmen kerja
Analisa Kondisi Sumber Daya Manusia Lintas Generasi pada Era Revolusi Industri 4.0 di Indonesia: Tinjauan Literatur Nopi Hidayat; Musa Hubeis; Anggraini Sukmawati; Eriyatno; Bintang Akbar MB
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 2 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i2.58

Abstract

Changes in digitalization and automation show that a country has entered the Industrial Revolution Era 4.0. In its history, the Industrial Revolution has always brought many transformations, including a shift in the function of Human Resources (HR) to machines. Basically the main goal of HR management is to ensure that the organization has the appropriate HR knowledge and skills in the present and future, including changing jobs with the necessary competencies in the right positions. This study helps provide an understanding of cross-generational HR management in the Industrial Revolution 4.0 Era. Talent Management is the key to the challenges in the Industrial Revolution Era 4.0. This study uses literature studies obtained from reference reading sources related to the similarity of human resource conditions in Western countries and Indonesia across generations. It was found that there were similarities in the occurrence of historical phenomena in American, European countries including Indonesia that affected the Baby Boomers Generation, X and Y. The similarity of ways of working, mindset and values in each generation are the advantages of Talent Management in preparing the right competencies in facing the Industrial Revolution Era 4.0.
Faktor Yang Mempengaruhi Rawat Inap Berulang Pasien JKN di FKRTL Kantor Cabang Semarang Tahun 2021 Anisa Hidayah; Diah Ayu Puspandari; Yulita Hendrartini
Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 2 (2022): Jurnal Jaminan Kesehatan Nasional
Publisher : BPJS Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53756/jjkn.v2i2.59

Abstract

Repeated hospitalization is one of the performance indicators of global budget payments. Unplanned repeated hospitalization is a preventable event and its interval is influenced by several factors including the patients, the patients’ clinical condition, and the policy. This research is aimed at analyzing the effect of  disease severity, Length of Stay (LOS), and patient discharge status on the repeated hospitalization interval among JKN patients at hospitals BPJS Kesehatan Semarang Branch Office in 2021. This study contributes to the claim management literature by focusing on repeated hospitalization as an evaluation tool to improve the quality of inpatient care. This research was a quantitative study with a cross-sectional design involving hospitalized patients returning for hospitalization within 30 days. Patients who were discharged being referred to other health facilities and those with transplantation, delivery, physiotherapy, and chronic diseases were excluded. Univariate and bivariate analyzes were then performed using the STATA software. The majority of repeated hospitalized patients were aged 12-25 years (69.47%), women (53.88%), and found in type C hospitals (32.85%). There was an association between disease severity and LOS with the repeated hospitalization interval. Increasing severity of illness was found to show a higher risk of repeated hospitalization < 12 days (OR=1.23). Patients with LOS ≥ 4 days increased the risk of repeated hospitalization < 12 days (OR = 1.33). There was no association between discharge status with repeated hospitalization. Conclusion: There is a significant association between disease severity and LOS with repeated hospitalization interval.

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All Issue Vol. 5 No. 2 (2025): Jurnal Jaminan Kesehatan Nasional Vol. 5 No. 1 (2025): Jurnal Jaminan Kesehatan Nasional Vol. 4 No. 2 (2024): Jurnal Jaminan Kesehatan Nasional Vol. 4 No. 1 (2024): Jurnal Jaminan Kesehatan Nasional Vol. 3 No. 2 (2023): Jurnal Jaminan Kesehatan Nasional Vol. 3 No. 1 (2023): Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 2 (2022): Jurnal Jaminan Kesehatan Nasional Vol. 2 No. 1 (2022): Jurnal Jaminan Kesehatan Nasional Vol. 1 No. 2 (2021): Jurnal Jaminan Kesehatan Nasional Vol. 1 No. 1 (2021): Jurnal Jaminan Kesehatan Nasional