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INDONESIA
Jurnal Transformasi Administrasi
Published by Pusat Pelatihan dan pengembangan dan Kajian Hukum Administrasi Negara
ISSN : 20885474     EISSN : 27764435     DOI : 10.56196
Core Subject : Economy, Social,
Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences
kinerja pemerintahan dan aparatur, penyelenggaraan kebijakan dan pelayanan publik, penyelenggaraan otonomi daerah, hukum administrasi negara, sosial, dan ekonomi.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 8 Documents
 1 
Search results for , issue "Vol 7 No 1 (2017)" : 8 Documents clear
Innovation in Public Service: What’s Next? Said Fadhil
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

Alur Tinjauan Literatur Terhadap Evaluasi Sistem Administrasi Pajak Modern: Masukan Untuk Penelitian Selanjutnya Abdul Rahman
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

The advance of technology, development of global economy, and economic crisis force countries around the world to conduct the continuous improvement of financial system including the tax system. Interestingly, one of the elements most often done is that modernizing the tax administration system because of public demands for better tax services and the government need for an increasing the tax revenue. It is not surprising, if this element takes a considerable cost portion from public money, therefore its role to tax system needs to be evaluated. By conducting a systematic literature review flow, this study provides theoretically and empirically insights in order to evaluate a modern tax administration system (MTAS).By using data simulation, I detect the type of study, five most important stakeholders, dimension, and driving factors regarding the applying MTAS. This study is expected to enrich the existing literature through a systematic literature review flow to unify former studies both theoretically and empirically, so that it can result relevant insights for the evaluation of MTAS and to propose the research agenda in the future.
Mendorong Inovasi di Pemerintah: Hambatan dan Strategi Heru Syah Putra
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

Innovation becomes a need in public service organizations. It enables the government to deliver more effective and efficient services. However, the development of innovation in government organization may encounter barriers. This study aims to identify the common barriers that hamper the development of innovation in government, especially in public service institutions. This study reviews academic articles that explore the problems and strategies in fostering innovation. The result shows that innovation encounter at least thirteen barriers both in the early stage and advanced stage of innovation development. The most common problems are weak leadership, the gap of understanding, and resistant culture. Leaders who are lack of innovation experience unable to motivate others to innovate. Further, the gap of understanding among worker may lead to lack of support on a certain innovation. An organization that resistance to change encounter difficulty to innovate. Thus, there are four steps that can be taken to push innovation in government; generating possibilities, incubating and prototyping, replication and scaling up, and analyzing and learning.
Kepemimpinan Inovatif Dalam Mewujudkan Inovasi Pelayanan Publik Harditya Bayu Kusuma
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

Bureaucracy reform is an effort in the implementation of the system of government and public services are geared to achieve the performance of a professional bureaucracy, responsive and accountable. Reform of the bureaucracy that has taken place in Indonesia has given birth to innovative leadership that succeeded in realizing innovative public services. This paper has the objective to to describe and analyze innovative leadership by several heads of regions that have succeeded in realizing innovative public services. Data collection method in this research done through the study of literature (desk research). This study decrypt and analyze innovative leadership as: Ridwan Kamil (Mayor of Bandung), I.B. Dharmawijaya Rai Mantra (Mayor of Denpasar) and Nurdin Abdullah (Regent of Bantaeng). Innovative leadership prerequisites for innovation in public services include: visionary and have the creativity, enthusiasm and self-confidence, goal orientation and service to the community, collaboration and networking with various parties, and the use of Information and Communication Technology.
Kinerja Aparatur Dinas Kependudukan dan Pencatatan Sipil Kota Bandung Dalam Pelayanan Akta Kelahiran Keliling (Suatu Kajian Pada Kualitas Layanan dan Responsibilitas Aparatur) Tatik Rohmawati; Novi Anna Maria Kope
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

The mobile service of birth certificate is a new service which is done by the Population and Civil Registration Agency. Instead, this service is still non optimal because of long service and nontransparent services shown by the Population and Civil Registration Agency of Bandung. The theory used in this research can be seen from the aspect of performance evaluation, which are quality services and responsibilities. This theory is based on Agus Dwiyanto. This research used descriptive method with qualitative approach. Then, the techniques used in collecting data in this research were literature studies, field studies and observation, and also interview. The informant of this research were apparatus of the Population and Civil Registration Agency of Bandung who give mobile service of the birth certificate. The purposive and accidental techniques were used to determine the informant. Based on the result of the research, apparatus performances of Population and Civil Registration Agency of Bandung who give mobile service of the birth certificate is good. Then, the creating process of the birth certificate runs well enough. Those can be seen from the quality services and well-guaranteed responsibilities. The apparatus attitude in working is normative. The public response show that the apparatus of the Population and Civil Registration Agency of Bandung work well enough.
Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Di RS Stella Maris Makassar Mira Gusweni
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

Organizational Citizenship Behavior (OCB) is the behavior of the freedom of determining which is not part of the formal job requirements of workers, but contributes to the psychological and social environment workplace. The aim of the research was to determine the effect of job satisfaction on organizational citizenship behavior (OCB) in Stella Maris Hospital of Makassar in 2015. The research was quantitative with analytic study and using survey method. The number of sample is 161 people. The determination of the sample size was done in total sampling. Data collection was done through observation, questionnaire, and documentation. Data were analyzed univariat, bivariate with chi square test. The results showed that job satisfaction has significant effect on organizational citizenship behavior with statistical test result (p=0.000).
Pengaruh Komitmen Top Manajemen, Motivasi, Dan Pelatihan Terhadap Penerapan Gugus Kendali Mutu Di Rumah Sakit Jiwa Daerah dr. Arif Zainudin Surakarta Martuti Martuti
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

This study aims to examine the presence or absence of the influence of Top Management Commitment, Motivation, and Training on the implementation of Quality Control (GKM) in Regional Mental Hospital dr. Arif Zainudin Surakarta. The design of this research is correlational research using quantitative approach. Based on the research background developed a theoretical model consists of 4 variables with 19 indicators and 3 hypotheses tested. The research population is 553 people (all employees of RSJD dr Arif Zainudin Surakarta), while the selected sample is 110 people in RSJD dr. Arif Zainudin Surakarta. The data were collected by using questionnaires and interviews to the respondents. Data analysis techniques used are multiple regression analysis with the help of software SPSS version 2014.The result of the research found that there is a positive influence of the Top Commitment Management, Motivation, and Training on the Implementation of Quality Control in RSJD dr. Arif Zainudin Surakarta. The dominant factor on the implementation of Quality Control Cluster is the Top Management Training, Motivation and CommitmentBased on the results of research, suggestions are submitted to: (1) Central Java Provincial Government, for the existing GKM in each OPD (Organization of Regional Devices) can be applied in tangible form, one of them by implementing the Convention of Quality Control or Degree of Work Culture among Organization Area; (2) Need to be implemented GKM training and motivation for all employees in RSJD dr. Arif Zainudin; (3) Regional Human Resource Development Agency of Central Java Province, it is necessary to develop a culture work culture management model by adding Quality Circle Materials.
Efektivitas Evaluasi Pendidikan Dan Pelatihan Kepemimpinan Tingkat IV Fajar Iswahyudi
Jurnal Transformasi Administrasi Vol 7 No 1 (2017)
Publisher : Puslatbang KHAN

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Abstract

Evaluation leadership training level IV is an important instrument to ensure the achievement of learning objectives. For that evaluation is required to be effective. Effective evaluation carried out with 5 levels. However, leadership training Level IV Evaluation can not meet the evaluation mechanism 5 Level, if viewed from the type of evaluation are applied and time of the evaluation. For that we can conclude the evaluation of leadership training level IV not yet effective. Given the importance of evaluation leadership training level IV, the implementation of the evaluation can be prosecuted more effectively. Mechanism that can be used is the evaluation of Level 5 by modifying the type of evaluation and implementation time of evaluation.

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