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IJFBP International Journal of Family Business Practices
Published by President University
ISSN : 26217325     EISSN : 26217333     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
The International Journal of Family Business Practices (IJFBP) is open access and biannual double-blind peer-reviewed journal. Numerous family enterprises are based around the legend of an entrepreneurial founder who has stood firm in the face of difficulties. The IJFBP widens the scope to look beyond this interrelationship by exploring the creation of family business, which includes the entrepreneurial tenets, mindset, and processes of the family business and its transgenerational sustainability. The scope of the journal covers various sectors including (but is not limited to), retail, tourism, wealth planning, digital business, among others. All the articles published in English. Submissions are open year-round. Before submitting, please ensure that the manuscript is written in English to comply with the focus and scope of IJFBP and follows the guidelines and templates of authors.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol 8, No 1 (2025)" : 5 Documents clear
Emotional and Cognitive Drivers of Repurchase Intention in A Family-Owned Bakery Business Simamora, Damerina; Fernando, Agus
International Journal of Family Business Practices Vol 8, No 1 (2025)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v8i1.6230

Abstract

Introduction/Main Objectives: This study explores the factors influencing repurchase intention in a family-owned bakery, Roti Ganda, by examining how food quality, price perception, brand trust, and brand love affect customer satisfaction and loyalty. In the context of Indonesia’s growing SME sector, understanding the emotional and rational drivers of customer behavior is crucial for sustaining competitive advantage. Background Problems: This study addresses the decline in repeat purchases at Roti Ganda by analyzing how customer perceptions and emotions shape repurchase intentions. Novelty: While prior research has independently examined rational or emotional factors, this study uniquely integrates both within a single model, highlighting customer satisfaction’s mediating role. Research Methods: A quantitative, cross-sectional survey was conducted with 414 Roti Ganda customers using validated Likert-scale instruments. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to test seven hypotheses. Finding/Results: Results show that food quality, price perception, and brand love significantly influence customer satisfaction and repurchase intention. Surprisingly, brand trust did not have a direct effect. Customer satisfaction fully mediates the relationship between product and emotional attributes and loyalty. Conclusion: Family businesses should prioritize product quality and emotional connection to enhance loyalty. Brand trust alone is insufficient without operational consistency. This study provides theoretical insight into emotional–cognitive integration and practical strategies for family-run food enterprises.
Utilising Oyster-Mushroom Baglog Waste via Vermiculture: A Circular-Economy Business Potential Study in Small-Scale Oyster Mushroom Businesses in Cikarang Satwhikawara, Rachmi
International Journal of Family Business Practices Vol 8, No 1 (2025)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v8i1.6220

Abstract

From Satisfaction to Loyalty: A Study of Consumer Behavior in a Trendy Spicy Noodle Outlet Fernando, Ph.D., Agus
International Journal of Family Business Practices Vol 8, No 1 (2025)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v8i1.6229

Abstract

Introduction/Main Objectives: This study examines the factors influencing customer satisfaction and loyalty in a popular spicy noodle restaurant chain in Indonesia. The research focuses on how food quality, perceived value, and pricing affect customer experiences in the competitive quick-service restaurant industry.Background Problems: Despite the chain's rapid expansion, concerns about food quality consistency, hygiene standards, and perceived value have emerged as potential threats to customer retention. This study aims to identify which factors most significantly impact satisfaction and subsequent behavioral intentions.Novelty: This research provides unique insights into consumer behavior in Indonesia's growing quick-service noodle sector, employing an integrated model that connects product attributes with post-purchase behaviors like word-of-mouth and revisit intentions.Research Methods: Using a quantitative approach, data was collected from 237 customers through structured questionnaires. Structural Equation Modeling (SEM) was employed to analyze the relationships between food quality, perceived value, price, satisfaction, word-of-mouth, and revisit intentions.Finding/Results: The analysis reveals that while price significantly affects satisfaction, food quality shows limited impact. Customer satisfaction strongly influences both word-of-mouth recommendations and revisit intentions, with word-of-mouth serving as a key mediator in driving customer loyalty.Conclusion: The findings suggest that restaurant operators should prioritize value perception and pricing strategies over mere food quality improvements. Enhancing overall customer satisfaction appears crucial for generating positive word-of-mouth and encouraging repeat visits in the competitive noodle restaurant market.
Examining The Influence Of Electronic Word Of Mouth, Brand Image, And Celebrity Endorse On Brand Awareness And Purchase Intention. (A Case study of Padang Payakumbuah Restaurant) Poan, Roy; Salsadella, Tri Chellin
International Journal of Family Business Practices Vol 8, No 1 (2025)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v8i1.5871

Abstract

Purpose - The purpose of this study was to examine whether electronic word of mouth, brand image, and celebrity endorsement affect the purchase intention of consumers of Padang Payakumbuah BSD Restaurant with brand awareness mediation. Design/methodology/approach - This study used quantitative methods. Online questionnaires were distributed and collected from people who have eaten at Padang Payakumbuah BSD Restaurant. A total of 353 valid responses were collected using convenience and purosive sampling methods. To achieve the objectives of this study, an analysis was conducted using SEM, or Structural Equation model, for hypothesis testing. Findings - The results showed that brand awareness significantly influences the purchase intention of consumers of Padang Payakumbuah BSD Restaurant. In addition, brand awareness is significantly influenced by electronic word of mouth, brand image, and celebrity endorsements. Originality/value - This study is the first research on purchase intention in the culinary industry using electronic word of mouth, brand image, celebrity endorser, and brand awareness variables. In addition, this research is the first to examine the Padang Payakumbuah BSD Restaurant.
Succeeding a Family Business in University: The Role of Family Business Exposure on Students' Entrepreneurial Intention Bongiarto, Jeanny Lorenza; Permatasari, Anggraeni
International Journal of Family Business Practices Vol 8, No 1 (2025)
Publisher : Faculty of Business, President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/ijfbp.v8i1.5987

Abstract

This study examines the entrepreneurial intention of students to continue their family business. Family business exposure is significant, but is not currently rooted in positivity. The paper aims to determine factors affecting students' intention to run or continue a family business. The factors examined four independent variables: entrepreneurial education, family business exposure, attitude, subjective norms, and self-efficacy. The study uses a quantitative research design and survey questionnaires as a methodology. The sampling technique used is purposive sampling, with a sample of 300 respondents. Partial least squares (PLS) is used to analyze the data. The results showed that entrepreneurship education and family business exposure positively and significantly influence attitude and self-efficacy in students' intention to start a business. Attitude and self-efficacy also influence entrepreneurial intention significantly. This study proved that entrepreneurship education does not influence subjective norms; subjective norms also do not significantly influence student intention to start a business. Meanwhile, the family business exposure has a positive and significant influence on subjective norms. This research explains factors affecting President University students' intention to start a business.

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