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Jurnal Islam Nusantara
Published by Lembaga Ta'lif Wa An-Nasyr PBNU
ISSN : 25793756     EISSN : 25794825     DOI : DOI: https://doi.org/10.33852/jurnalin.v4i2
Core Subject : Religion, Humanities, Education, Social,
Religion Humanities Education Social Sciences
Jurnal Islam Nusantara is published by the LTN PBNU Jakarta, Indonesia with its main aim to spread critical and original analysis from researchers and academic practitioners on various contemporary Islamic Thought issues in cross-perspective based on Islam Nusantara approach. The journal puts emphasis on various contemporary Islamic thought issues in cross-perspective based on Islam Nusantara approach. It’s scope consists of ; (1) Al-Qur’an and Hadits, (2) Theology, (3) Islamic mysticism, (4) Islamic Education and Management, (5) Islamic Law, (6) Islamic Economics, (7) Islamic art and history, and (8) philosophy. All submitted papers are subject to double-blind review process.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 11 Documents
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Search results for , issue "Vol 5, No 1 (2021)" : 11 Documents clear
QADHRU HASAN SEBAGAI MEDIA DALAM MEMBANGUN COSTUMER LOYALTY PADA KOPERASI JASA KEUANGAN SYARIAH Hamzah, Muh; Rahayu, Rizky Indah
JURNAL ISLAM NUSANTARA Vol 5, No 1 (2021)
Publisher : Lembaga Ta'lif wa An-Nasyr (LTN) PBNU

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (324.675 KB) | DOI: 10.33852/jurnalnu.v5i1.242

Abstract

This study aims to analyze and understand the efforts made by BMT NU Besuki Branch in building Customer Loyalty through Qadhru Hasan. This research uses a qualitative case study approach. The data collection technique is done through participant observation, interviews, and documentation. The data analysis was carried out through the stages of data presentation, data reduction, and concluding. The results showed that Qadhru Hasan in building customer loyalty at BMT NU Besuki Branch through a mature strategy and paying attention to technological advances to excel in the competition and increase customer loyalty, including present a gift for customers, customer service oriented to customer satisfaction, and visiting customers. This research has implications for the importance of building excellent service for an organization, both services and business heads of customers, to be able to provide satisfaction for them

Page 2 of 2 | Total Record : 11

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