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Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya
Published by Lembaga Riset dan Pengembangan Sumberdaya Wilayah
ISSN : 29647088     EISSN : 29647088     DOI : -
Core Subject : Economy, Humanities, Science, Social, Engineering,
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Social Sciences
Focus & Scope: pada bidang ilmu Manajemen, Ekonomi, Manajemen Operasi dan Kinerja, Resiko Bisnis, Akutansi, Bisnis dan Pemasaran, Kewirausahaan, dan artikel ilmiah terkait dengan Inovasi Pembangunan, dan Sumberdaya Manusia
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 101 Documents
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The Effects of Workload and Workplace Conflict on Employees’ Turnover Intention Lestari Lestari; Atty Erdiana
Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya Vol. 5 No. 2 (2026): Lensa Ilmiah: Jurnal Manajemen dan Sumberdaya
Publisher : ELRISPESWIL - Lembaga Riset dan Pengembangan Sumberdaya Wilayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54371/jms.v5i2.1443

Abstract

Employee turnover intention has become a critical issue in human resource management because it often serves as an early indicator of actual employee turnover, which can negatively affect organizational performance and operational stability. This study aims to examine the effects of workload and workplace conflict on employee turnover intention at PT Pulau Nusantara Indonesia. A quantitative approach with an associative research design was employed. The population consisted of all 35 employees working at the company’s head office, and a saturated sampling technique was used, resulting in 35 respondents. Data were collected through questionnaires and analyzed using multiple linear regression with the assistance of SPSS. Prior to hypothesis testing, the data were subjected to validity, reliability, normality, multicollinearity, and heteroscedasticity tests. The results indicate that workload has a positive and significant effect on turnover intention (β = 0.402; p < 0.05), while workplace conflict also has a positive and significant effect and emerges as the most dominant predictor (β = 0.596; p < 0.05). Simultaneously, workload and workplace conflict significantly influence turnover intention (F = 251.252; p < 0.05), explaining 94.0% of the variance in turnover intention (R² = 0.940). These findings suggest that both task-related pressures and interpersonal conflicts contribute substantially to employees’ intentions to leave the organization. Therefore, organizations should implement integrated strategies that focus on workload management, conflict resolution, and the development of a supportive work environment to reduce turnover intention and improve employee retention.

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