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Jurnal Ilmiah Hospitality Management
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 20875576     EISSN : 25793454     DOI : https://doi.org/10.22334/jihm
Core Subject : Social,
Social Sciences
JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan inovatif yang relevan bagi akademisi dan praktisi di industri pariwisata, termasuk manajemen, rekreasi dan event. Audiensi kami terdiri dari akademisi, mahasiswa pascasarjana, praktisi dan semua yang tertarik pada bidang penelitian pariwisata. Jurnal ini menerima artikel dari para praktisi dan akademisi serta penelitian kualitatif dan kuantitatif. Setiap makalah akan dinilai berdasarkan standar nasional, orisinalitas / inovasi, kontribusi terhadap pengetahuan, relevansinya dengan subjek dan kualitas penyajiannya. Makalah-makalah tersebut akan direview oleh mitra bestari yang kredibel dan dapat dipercaya. Jurnal Ilmiah Hospitality Management diterbitkan dua (2) kali setahun, pada bulan Juni dan Desember
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 6 Documents
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Search results for , issue "Vol 2 No 2 (2012)" : 6 Documents clear
PENGARUH MARKETING MIX DALAM PENGAMBILAN KEPUTUSAN MEMILIH HOTEL MELATI DI KUTA-BALI Agung Permana Budi
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (124.3 KB) | DOI: 10.22334/jihm.v2i2.75

Abstract

Marketing Mix is a major element in seeing the success of a business, usually used to describe a sales tactic in a given market. In this study the authors looked at the marketing mix in the hospitality industry, particularly in the budget hotel in Kuta-Bali. Based on the discussion of the elements of the Marketing mix variables Product, Price, Promotion, and Place simultaneously influence the purchasing decisions of consumers visits count test F is F (53.336)> F table (2.51) then Ho is rejected. While partially each variable, namely product, price, promotion and place seen from the Standardized Beta Coefficients for Product variable (X1), Price (X2), Promotion (X3) and Place (X4) are respectively 0.199 (X1 ), 0.018 (X2), 0.014 (X3) and 0.697 (X4). This means that the variable Place has the beta coefficient 0.697, according to that result, means that the variable Place is dominant influence on the decision to choose Budget Hotel In Kuta - Bali compared with other variabel in Marketing Mix
PENGARUH DIKLAT,KOMUNIKASI DAN KEPEMIMPINAN TERHADAP PRODUKTIVITAS KERJA KARYAWAN DI SATRIYA COTTAGES KUTA I Made Hedy Wartana
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.21 KB) | DOI: 10.22334/jihm.v2i2.76

Abstract

One of many important factors that has a role in the activities of an institution is human resources. The results of analysis in this study shows that education and training, communication and leadership has positive as well as partial and simultaneous significant impact on employee productivity Satriya Cottages in Kuta. This can be seen in the results of multiple linear regression equations were obtained: Y = 5.221 + 0.297 X1 + 0.288 X2 + 0.266 X3, t count of 3.938; 2.863 and 2.102> t Table at 1.6741, the value of p1 = 0.000, p2 = value value of 0.006 and p3 = 0.040 <0.05, F count of 82.029> F table at 3.1716 and sig.F of 0.000 <0.05. Diklat most dominant influence on employee productivity Satriya Cottages in Kuta.
KEPUASAN WISATAWAN TERHADAP KUALITAS PELAYANAN TOURIST INFORMATION COUNTERS DI JALAN PADMA UTARA LEGIAN, KUTA I Gusti Ayu Eka Suwintari
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (59.448 KB) | DOI: 10.22334/jihm.v2i2.77

Abstract

             The aim of this research are: 1) to know the level of tourists satisfaction toward the quality service of tourist information counters (TICs) at Padma Utara street, Legian, Kuta, 2) to know the influence of the factors regarding tourist satisfaction to improve the quality service of TICs at Padma Utara street, Legian, Kuta.  The observed factors are tangibility (F1) through four variables, reliability (F2) through three variables, responsiveness (F3) through six variables, assurance (F4) through four variables, and empathy (F5) through three variables.            This research was conducted in TICs at Padma Utara street, Legian, Kuta. In this research, there were 100 respondents selected as a sample using accidental sampling method. Data was collected by using questioners distributed to the tourists who were trying the product in TICs. The collected data was analyzed by confirmatory factor analysis with SPSS program version 19.0.            The research findings are: 1) the level of tourists’ satisfaction toward the quality service is generally satisfied enough, 2) the five factors in this research have their own influence towards tourist’s satisfaction on tourist satisfaction, in which the empathy factor is the most influencing factor toward guest satisfaction and reliability factor is improved. Based on the research findings, it is suggested that the TICs management needs to improve their quality service of the staff and the understanding of the characteristic of the tourists. The TICs is not only counter and communication facilities (tangible), but there are other element factors influence tourist satisfaction, such as attitude and personality of the staff when serving the tourists like knowing the customers’ name and smiling when serving them.
PARIWISATA DI ERA OTONOMI KHUSUS PAPUA (Sebaran dan Ancaman) Hugo Warami
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (51.364 KB) | DOI: 10.22334/jihm.v2i2.78

Abstract

The authority and capability in the financial resources to dig them fairly wide open now through the implementation of Law No. 21 of 2001 on Special Autonomy. Therefore, local governments have the opportunity to explore the potential of the regions, in collaboration with public and private sectors in efforts to optimize revenue (PAD), through the tourism services sector. In line with the mandate of the special autonomy, the local community through the tourism sector need to be empowered through the principle of partnership to community groups marginalized, oppressed and those in the lower layers of the social structure in accordance with the spirit and values of the basic law. On the other hand,  it is expected the distribution of the tourism sector to be the starting point of the process of change, which changes the state of the oppressed who have been neglected status and dignity for the better and more empowered. In addition, there appeared a general trend to escape or emancipation from the domination of a social group for another social group becomes a serious threat in the development of the tourism sector in Papua.
Pengaruh Praktek Kerja Nyata dan Sarana Pembelajaran Praktek terhadap Kesiapan Kerja Mahasiswa Jurusan Manajemen Perhotelan Sekolah Perhotelan Bali pada Industri Pariwisata I Nyoman Sudiarta
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.891 KB) | DOI: 10.22334/jihm.v2i2.79

Abstract

The aims of this research are to find out: (1) the effect of the job training and practical learning facilities simultaneously to working readiness of students (2) The effect of the job training and practical learning facilities partially to working readiness of students (3) the dominant effect between on the job training and practical learning facilities to working readiness of students.The samples of this research are all students of Hotel Management Program at The Bali Hotel School in the academic year 2010/2011. The total number of the samples are  87 students. Out of those 87 students, there are only 84 students return and answer the questionnaires. The data of each variable was analyzed by means of descriptive statistical analysis to find out any trend appearing in each variable and to explore the significant relation between the independent and dependent variable, both simultaneously and partially. The analysis applied for this is partial correlation and multiple regression analysis.The results of quantitative analysis show that: (1) there was  significant effect simultaneously between on the job training and practical learning facilities to working readiness of student based on the analysis of F test with SPSS program version 17 found the value of counted F is 90,343 and Sig value is 0,000. (2) There was significant effect partially between on the job training and practical learning facilities to working readiness of students based on the analysis of t test found significant of > 0,05. (3) The variable having dominant effect to working readiness of student is practical learning facilities (X2) which has the beta value of 0,558 while on the job training (X1) has the beta value of 0,292.
FAKTOR-FAKTOR YANG MEMPENGARUHI WISATAWAN MENGINAP DI VILLA I Wayan Pantiyasa
Jurnal Ilmiah Hospitality Management Vol 2 No 2 (2012)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.609 KB) | DOI: 10.22334/jihm.v2i2.80

Abstract

Petitenget area is known for tourist region where villas are established for accomodating guests.  This study is aimed to determine what factors affect guests staying at villas in Petitenget area. The results of this study show that factors influenceing guests staying at villas in Petitenget area are classified into 4 factors. These factors include a) the competence factor has eigenvalue of 10.8065 and with the highest value variance of the percentage of 51.4593% for the guests’ decision to stay at the villa. b) Personal factor has eigenvalue of 1.626 and the highest variance value of the percentage of 7.7442% for guests to stay at the villa. c) Image factor has eigenvalue of 1.371 and the highest percentage of 6.5289% variance for guests to stay at the villa. d) Capability factor has eigenvalue of 1.295 and the highest variance value of the percentage of 6.1651% for guests to stay at the villa. The dominant factor influencing guests to stay at the villa in Petinget area is a competence factor. In order to sustain the existence of the villa in Petitenget area, it is recommended that villa should pay attention on the dominant factors and other factors that affect the guests stay at the villa. Other things need to be considered is eestablishing good and intensive cooperation with the local communities and police department. The establishment of the community business Petitenget area can be done in the region to realize a comfortable, safe and clean villa. Improving the quality of human resources remains a priority in order to improve the quality of care. Besides that, consistent promotion both through internet and other media as well as mutual partnership with travel agents and working together with the Badung regency are important, particulary in term of regulations to make the area of Petitenget as a sustainable region for villa establishment.

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