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Jurnal Ilmiah Hospitality Management
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 20875576     EISSN : 25793454     DOI : https://doi.org/10.22334/jihm
Core Subject : Social,
Social Sciences
JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan inovatif yang relevan bagi akademisi dan praktisi di industri pariwisata, termasuk manajemen, rekreasi dan event. Audiensi kami terdiri dari akademisi, mahasiswa pascasarjana, praktisi dan semua yang tertarik pada bidang penelitian pariwisata. Jurnal ini menerima artikel dari para praktisi dan akademisi serta penelitian kualitatif dan kuantitatif. Setiap makalah akan dinilai berdasarkan standar nasional, orisinalitas / inovasi, kontribusi terhadap pengetahuan, relevansinya dengan subjek dan kualitas penyajiannya. Makalah-makalah tersebut akan direview oleh mitra bestari yang kredibel dan dapat dipercaya. Jurnal Ilmiah Hospitality Management diterbitkan dua (2) kali setahun, pada bulan Juni dan Desember
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 6 Documents
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Search results for , issue "Vol 9 No 2 (2019)" : 6 Documents clear
PENGUASAAN BAHASA INGGRIS DAN BAHASA MANDARIN BAGI PEMANDU WISATA LOKAL DI OBYEK ALAS KEDATON DESA KUKUH, MARGA, TABANAN, BALI A.A Ketut Sri Candrawati
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (560.431 KB) | DOI: 10.22334/jihm.v9i2.150

Abstract

Penelitian ini bermaksud untuk menggambarkan kemampuan menguasai bahasa Inggris dan Cina untuk pemandu wisata lokal (yang bukan dari pemandu tetapi dari karyawan atau pemilik toko seni) pada Obyek Alas Kedaton Tabanan sebagai pertimbangan untuk kemajuan pariwisata di Alas Kedaton Tabanan Objek, dan untuk mengetahui bagaimana proses pengelolaan jenis objek wisata ini. Penelitian ini dilakukan melalui teknik pengumpulan data seperti wawancara dan observasi di Obyek Wisata Alas Kedaton Tabanan, dan dianalisis secara kualitatif. Obyek Wisata Alas Kedaton dengan memanfaatkan karyawan atau pemilik art shop serta menjadi pemandu wisata wanita lokal yang berkomunikasi dalam bahasa bilingual yaitu Inggris dan Mandarin. Dengan menjelaskan keunikan dan kesakralan Obyek Alas Kedaton, dasar untuk mengembalikan keaslian pariwisata didasarkan pada budaya dan nilai-nilai leluhur di Bali. Melalui proses penelitian ini, dapat disimpulkan bahwa penguasaan bahasa Mandarin untuk pemandu wisata wanita lokal di Alas Alas Kedaton Tabanan perlu ditingkatkan untuk menghindari miskomunikasi antara pemandu dan wisatawan. Berbagai upaya dilakukan oleh administrator Objek Alas Kedaton I Wayan Semadi untuk dapat meminimalkan kesalahan komunikasi tersebut. Dengan meningkatnya kemampuan pemandu wisata wanita lokal, ini dapat digunakan sebagai promosi bagi wisatawan untuk datang ke Objek Alas Kedaton Tabanan.
PERSEPSI KARYAWAN TERHADAP SISTEM PENENTUAN THE BEST EMPLOYEE OF THE YEAR DI HOTEL FAIRMONT SANUR BEACH BALI Afun Intan Devi; I Wayan Pantiyasa
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (308.685 KB) | DOI: 10.22334/jihm.v9i2.151

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui sistem penentuan karyawan terbaik tahun ini di Hotel Fairmont Sanur Beach Bali dan mengetahui persepsi karyawan tentang sistem indikator penentuan karyawan terbaik. Jenis data yang digunakan adalah data kualitatif dan data kuantitatif, sedangkan sumber data yang digunakan adalah data primer dan data sekunder. Teknik pengumpulan data yang digunakan adalah wawancara dan kuesioner menggunakan rumus Slovin dengan 156 sampel dari 225 pupulasi. Dan teknik analisis data yang digunakan adalah validitas, reliabilitas, dan analisis deskriptif kuantitatif. Hasil penelitian ini menunjukkan bahwa sistem penentuan karyawan terbaik di Hotel Fairmont Sanur Beach Bali menggunakan sistem formal yaitu penilaian seseorang yang memiliki wewenang formal untuk menilai bawahannya dan memiliki hak untuk menerapkan kebijakan lebih lanjut kepada karyawan tersebut, jadi penilaian formal ini akan menentukan apakah karyawan akan bergerak secara vertikal / horizontal, diberhentikan, atau layanan yang dikembalikan akan dinaikkan. Berdasarkan perhitungan skala likert dari 156 responden untuk lima indikator yaitu Relevansi, Sensitivitas, Keandalan, Akseptabilitas, dan Praktis memperoleh rata-rata di kisaran 3,8-4,2, yang berarti bahwa setiap indikator dianggap baik oleh karyawan.
TANTANGAN BERKARIER SUMBER DAYA MANUSIA LOKAL DI INDUSTRI PERHOTELAN SANUR Retno Juwita Sari
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.887 KB) | DOI: 10.22334/jihm.v9i2.152

Abstract

From the analysis, it is found that there were still many challenges experienced by local communities in exploiting job opportunities, such as the incompatibility between labor qualifications required by the tourism industry and the capacity of local communities. The lack of capacity of human resources resulted from the low quality of education, the lack of knowledge and skills in the tourism industry, especially the hospitality, and the attitude and behavior or work ethic of the local community itself. The success or failure of cooperative relationship between the company and its human resources is inseparable from the role of desa adat. The role of desa adat here is to provide job-related information required by the company to assist the prospective workforce to obtain a job. The tourism sector is expected to build motivation and increase work productivity for the community in order to encourage the growth of the economic sector.
EKSISTENSI PRODUK PIS BOLONG SEBAGAI MEDIA EDUKASI RELIGIUSITAS BUDAYA BALI BAGI WISATAWAN DI DESA KAMASAN, KLUNGKUNG Putu Sabda Jayendra; I Wayan Eka Sudarmawan; Nyoman Surya Wijaya
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (293.833 KB) | DOI: 10.22334/jihm.v9i2.153

Abstract

Pis Bolong or uang kepeng is one of the cultural products that have religious values ​​in Bali. Hindus in Bali use pis bolong as a means of ceremonies and upakara in carrying out their religious ritual activities. Pis bolong has high religious, philosophical, historical and aesthetic values, so that it becomes one of the mainstay cultural products of Kamasan Village, Klungkung which is an attraction for foreign tourists. The rare phenomenon of pis bolong, besides its expensive price due to its scarcity, and the emergence of massive imitation holes which also contribute to its existence in the world of tourism. The feared impact is also a decrease in the understanding of foreign tourists about sacred and religious Balinese culture inspired by Hindu values. In this case, the pis bolong industry in Kamasan Village, Klungkung District, Klungkung Regency, Bali has a role as a media in educating tourists, especially foreign tourists about the religiosity of Balinese culture.
PENGEMBANGAN KAIN ENDEK SEBAGAI PRODUK PENUNJANG PARIWISATA BUDAYA DI BALI Ni Made Ariani
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.347 KB) | DOI: 10.22334/jihm.v9i2.154

Abstract

Bali Island as a tourist destination is known for its natural beauty and cultural uniqueness. The uniqueness and characteristics of Balinese culture are very attractive to both domestic and foreign tourists. This makes Bali continue to explore and develop the potential of culture in the middle of society. The development is carried out to support cultural tourism as a superior program. In the development of cultural tourism, traditional fabrics have not also received attention through development programs. One of the traditional Balinese cloths that continuing to be developed is endek cloth. Endek fabric is a traditional fabric with its type of ikat. Previously endek cloth was widely used as clothing in Balinese religious rituals. The development of endek cloth as a supporting product for cultural tourism in Bali were made this fabric renewed and adjusted to the interests of tourists along the times. The aims of this study is to develop endek cloth with using qualitative methods. The theory that will be used is the theory of commodification and social practice theory. The results of the study include (1) the specialty of endek cloth as a supporting product for cultural tourism in Bali, (2) the process of developing endek cloth untill now, (3) Analysis of the development of endek cloth as a supporting product for cultural tourism both internal and external.
IMPLEMENTASI KONSEP TRIPLE BOTTOM LINE DALAM PROGRAM CORPORATE SOCIAL RESPONSIBILITY DI HOTEL ALILA SEMINYAK Ni Nengah Ariastini; I Made Trisna Semara
Jurnal Ilmiah Hospitality Management Vol 9 No 2 (2019)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (214.706 KB) | DOI: 10.22334/jihm.v9i2.155

Abstract

The concept of the Triple Bottom Line (TBL) confirms that in running a business, companies do not only pay attention to profits, but also contribute to society (people), and play an active role in protecting the environment (planet). One implementation of the TBL concept is the Corporate Social Responsibility (CSR). Alila Seminyak is one of the hotels that have been implemented CSR. However, the community stated that there were deficiencies in the program. Even though the company stated there were no obstacles during the program implementation. The purpose of this study is to find out how was the implementation of TBL concept in the CSR program at Alila Seminyak and how the evaluation of the program. The data collection techniques used are documentation study, in-depth interviews, and observations. The data analysis technique used is qualitative descriptive analysis technique. The results of the study are Alila Seminyak has implemented the TBL concept in CSR programs but it has not been maximized in the concept of people. The people are not involved in the planning and evaluation of the program, and evaluation of the program has not been carried out optimally, because it does not involve the recipient community and there is no evaluation of the achievement of program objectives.

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