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Sugeng Santoso
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Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang
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INDONESIA
Jurnal Teknik Industri
Published by Universitas Muhammadiyah Malang
ISSN : 19781431     EISSN : 25274112     DOI : -
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 10 Documents
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Search results for , issue "Vol. 18 No. 2 (2017): Agustus" : 10 Documents clear
Implementasi Kaizen Dan 5S Pada Pengeringan Produk Di Proses Plating Rahman Soesilo
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.121-126

Abstract

Innovation can be made of small things in our routine activities.  Seiri (sort), Seiton (set in order), Seiso (shine), Seiketsu (standards), and Shitsuke (sustain) is 5 words in Japanese, which is a systematic technique in correlation with efficiency. Kaizen has been widely known in the world as continuous improvement through small steps that affect the economy of the company. This system helps the management to manage the workplace, improve discipline, reduce waste and increase productivity. NGK Busi Indonesia is one of the companies owned by the Japanese spark plug that upholds the quality control contributed significantly to the implementation of Kaizen and 5S. This study explores the innovative implementation of 5S Kaizen refers to that applied in the production  floor. Direct observation was made as basic methodology of this study. PT NGK Busi Indonesia always fix some work through Kaizen techniques to improve efficiency.
Pemodelan Persamaan Struktural : Penerapan Manajemen Pengetahuan Dan Faktor-Faktor Pendukungnya Farid Wajdi; RB. Tri Joko Wibowo
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.159-167

Abstract

The application of knowledge management in an organization requires the enabler factors that should be identified of its readiness before implementation. This study examined knowledge management implementation model with the variables of organizational leadership, culture, and structure as predictor of technology infrastructure variable. The purpose of this study was to examine the fitness of the proposed model with data in the field, as well as to know the relationship between these factors. Data were collected through questionnaire using likert scale 1-5 on 112 respondents from a manufacturing company in Cilegon, Banten. Modeling was done using residual correlation and regression of knowledge sharing indicators and indicator of knowledge management team function. It showed the appropriate result but not yet reached the expected value of Chi-Square of 73.502 with p = 0.010, GFI = 0.907, RMSEA = 0.069, AGFI = 0.848, and RMR = 0.041. Overall the modified model shows results that match the criteria of Goodness of Fit. The results of model analysis also showed that there was an indirect influence of leadership variables on technology infrastructure, through cultural mediators and organizational structures, but direct influence of the leadership on the technology infrastructure was not explained.
Penentuan Key Performance Indicator Dengan Metode Balanced Scorecard Muh Rokhim
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.168-175

Abstract

Balanced Score Card (BSC) is one of the management tools to manage the implementation of strategy, measure the performance beyond mere financials and to communicate the vision, strategy and performance to stakeholders. In this research, researcher will focus on cascading the Key Performance Indicator (KPI) with using the BSC methodology in the industrial Engineering Department at one of the tire manufacturing company located in Tangerang. This KPI will be a good tools to manage the performance of each engineers in the organization and to ensure align with the vision and strategy from the Top Management. Result of the KPI performance also will be an useful Performance Management tool for the Manager  in order to give the yearly appraisal for each engineers in avoiding of the subjective way likes currently happened.
Implementasi Proses Bisnis Dalam Upaya Penerapan Green Hospital S Sofiyanurriyanti
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.149-158

Abstract

The hospital is a public health service institution. The hospital environment is an aspect that also needs to be considered and managed well. One effort to support the management of a healthy, clean and friendly environment is a green hospital. The application of green hospital covers environment with the green environment, water usage efficiency, electric energy, material use and waste reduction. Evaluation of environmental impact assessment There are several steps including characterization, damage assessment, normalization, weighting and the single score. The methods used under Eco Indicator 99 of some environmental impacts include carcinogens, respiratory organics, climate change, radiation, the ozone layer, ecotoxicity, acidification/eutrophication, land use, minerals, and fossil fuel. While to assess the environmental impact of waste can be seen from the results of life cycle assessment based on characterization, normalization weighting, and the single score. The environmental impacts generated in hospitals affecting human health is 0.153209 Pt, eco system quality of 0.178514 Pt, and resources 0.359308 Pt.
Penjadwalan Untuk Memininimalkan Total Tardiness Dengan Metode Integer Linear Programming Clara Yessica Livia; Teguh Oktiarso
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.127-137

Abstract

Production scheduling is an important thing done in the company so that consumer demand is met on time. PT Mitra Mulia Makmur implements the scheduling principle of First Come First Serve in producing plastic container products. The scheduling applied is not yet effective and efficient because there are some late consumer demands. The delay in consumer demand is due to longer processing time than the specified time limit. In the study using Integer Linear Programming (ILP) method to minimize total tardiness (total tardiness). ILP was chosen as a method of solving delay problems. ILP can help the company’s decision-making process to achieve a purpose function by considering the constraints or constraints in the company. Linear Integer Programming method with the help of LINGO 16.0 software can produce improvements.
Electronic Data Interchange and Demand Forecasting Implications on Supply Chain Management Collaboration: A Customer Service Perspective Ilyas Mas'udin; Mohammed Sheikh Kamara
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.138-148

Abstract

Customer service is a very important aspect within the supply chain. Through collaboration, the goal of each party within the supply chain is to add value to a product, in order to accelerate good customer service.  Good customer service leads to customer satisfaction and most importantly it developed customer loyalty. These are the main goal of ever firm in the supply chain, starting from raw material, production, distribution and down to the final consumer. This work is developed to investigate the impact of supply chain management collaboration activities on customer service in an inter-organizational context. This is done by examining how effective collaboration in supply chain management creating confidence and trust between vendor-customer relationships that provides benefit to both organizations; one of such benefit is improved customer service. This can be obtained through the use of Electronic Data Interchange (EDI), which ensures that products are delivered to customers faster with great accuracy, and demand forecasting and inventory management, which ensures that vendors maintain optimal inventory level so that they always have what customers want in stock. The method used in this work is by gathering information from several articles, journals and text books relating to this research work. There is a total of 49 including journals, books and articles used in this work, all of which are related to this study.
Pemilihan Supplier Menggunakan Metode Analytic Network Process Di PT UTPE Hery Hamdi Azwir; Ervin Bahar Pasaribu
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.103-112

Abstract

A manufacturing company and heavy equipment attachment service provider experiencing problems in increasing production. One of its flagship products, Tipper Vessel (TV) 24m3, has constraints in terms of fulfillment of component requirements by suppliers. the company needs to add new suppliers and divide component purchases to several suppliers using more effective methods. This research uses Analytic Network Process (ANP) is effective and efficient in supplier determination. Determination of supplier company has four criteria that are rejected rate, payment transaction, delivery, and price. Data processing in the process of distributing the suppliers using questionnaires with paired comparisons and historical data about the performance of the three suppliers to be used by the company. Assisted by using Super Decisions Plus 1.6.0 software for ANP calculation, an appropriate supplier recommendation is made for certain components.
Aplikasi Quality Function Deployment Untuk Redesign Kontainer Penyimpanan Pada Industri Kemasan Kaleng Debrina Puspita Andriani; Mochamad Choiri; Dea Priharseno
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.176-190

Abstract

The manufacturing industry which produces cans with non-food industrial markets are conducting an assessment for the storage activity of canned product that have been using containers in their warehouse. This is due to the fluctuation of product demand in the diameter of 57 mm that exceeds the warehouse capacity in some periods, thus causing pounding in the pound area and not optimally charging the component due to the many types of containers used in the warehouse area of the component.  In this research, the re-designing of container using Quality Function Deployment method had done to overcome these problem. After obtaining the proposal results of container design, then redesigned the layout in the pounding area. Based on the analysis results, the volume capacity of the container proposal on pounding area was larger 69.120.000.000 mm3 compared to the existing containers, thus the container proposal can be filled more optimal with the can components than the existing containers.
Strategi Pengembangan Bisnis Dengan Metode Business Model Canvas H Hartatik; Teguh Baroto
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.113-120

Abstract

The company is required to continue to grow. This research uses Business Model Canvas method. Business Methods Canvas model is done with several stages of internal and external analysis using IFE and EFE matrix and SWOT Analysis. The next step is to weight using AHP method to get a strategy, then give variety with Canvas Business Model. The Canvas Business Model covers nine blocks, Customer Relationships, Key Partners, Value Propositions, Customer Segments, and cash flow, key resources (key resources), key activities (key activities) and cost structures (cost structures). The result of the research shows strategy with Business Model Canvas can effectively and efficiently in determining company strategy.
Pengembangan Algoritma Hybrid Metaheuristik Untuk Penentuan Rute Pengiriman Produk Perishable Luki Trihardani; Oki Anita Candra Dewi
Jurnal Teknik Industri Vol. 18 No. 2 (2017): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol18.No2.191-206

Abstract

The decision to dispatch consumers demand has become a strategic and tactical consideration to be solved in an integrated manner. In this study, the problem of determining routing problem take case study of delivery of perishable product. The routes determination should take into account the unique characteristics of perishable products possess. Perishable products continuously decreases quality over their lifetime. The challenge for distributors is how to minimize the cost of delivering perishable products by taking into account the temperature so that it can serve a number of customers within the specified timeframe,The problem of determining the route on delivery is included in the combinatorial optimization problem, thus causing this problem to be complex to be solved by the exact method. On the other hand, metaheuristic methods are increasingly being developed to be applied in the completion of combinatorial optimizations.This research started from mathematical model of perishable product delivery which pay attention to perishability (quality, temperature, quality loss) and time windows. Based on this model, this research develops the route settlement algorithm of delivery of perishable product using metaheuristic, particle swarm optimization. The algorithm development is required because route determination included in discrete issues. In addition, the development of algorithms to improve performance by combining (hybrid) algorithms, nearest neighbor and particle swarm optimization. Experiments were performed on 2 sets of Solomon data. From the experimental results with the metaheuristic hybrid algorithm is able to provide better performance than pure metaheuristik. Although the solution gap produced by these two algorithms is not very significant, but when viewed from the computation time and the number of iterations required to find the best solution, this metaheuristic hybrid algorithm can save an average time of 17 times from pure metaheuristic algorithm.

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