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Proceeding Applied Business and Engineering Conference
Published by ABEC: Konsorsium Politeknik Se-Sumatra
ISSN : -     EISSN : 27762343     DOI : -
Core Subject : Religion, Economy, Humanities, Science, Education, Social, Engineering,
Religion Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Transportation Other
Prosiding konferensi Politeknik se Sumatra, ruang lingkup: teknik elektro, teknik mesin, teknik komputer, teknik sipil, ilmu sosial, administrasi bisnis, akuntansi, bahasa inggris, pertanian, pariwisata
Arjuna Subject : Teknik (semua kategori) - Teknik (Lain-Lain)
Articles 52 Documents
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Search results for , issue "Vol. 10 (2022): 10th Applied Business and Engineering Conference" : 52 Documents clear
Rancang Bangun Sistem Informasi Berbasis CustomerRelationship Management (CRM) Pada Heri Cafe Yulia Putri Afivah; Syefrida Yulina
ABEC Indonesia Vol. 10 (2022): 10th Applied Business and Engineering Conference
Publisher : Politeknik Caltex Riau

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Abstract

Heri cafe is one of the cafes located on Jalan Lintas Ujung Tanjung, Tanah Putih sub-district, RokanHilir Regency. The improvement of the economy in the Rokan Hilir area is followed by an increase in people'sincome, especially the Ujung Tanjung area which can change people's lifestyles to become consumptive.Characteristics of people who tend to have a lifestyle that likes to hang out which encourage more and morehangout places such as cafes to be opened. Heri cafe still uses the manual method, namely by direct buyers comingto order the cafe menu, transaction data is also still written using notes and customer data has never beenrecorded so that they cannot determine the right strategy to continue to provide maximum service to cafe visitors.Heri cafe also still uses social media Facebook and Instagram to get complete information about the discountsprovided. With these problems, a system was built by applying the Framework of Dynamic CRM as one of thefeatures contained in CRM, aiming to obtain customer satisfaction information from customers so that the outputis Relationship Commitment (a committed relationship), namely loyal customers to Heri cafe, This system usesthe PHP (Hypertext Preprocessor) programming language, and MySQL as the database. Blackbox testing foundthat 100% of the system functionality went well and usability testing was applied to 30 respondents, namelyefficiency aspect 82.4%, learning aspect 86.75%, memory aspect 88%, aspect error 93%, satisfaction aspect 96.5%. From these 5 usability characteristics, an average of 89.33% of respondents stated that this system has beenaccepted by users.
Pendistribusian Sumber Daya Air Di Pulau Jemara Widodo; Nidia Yuniarsih; Hanifah Widiastuti; Domi Kamsyah; Adi S.P; Ninda H.B
ABEC Indonesia Vol. 10 (2022): 10th Applied Business and Engineering Conference
Publisher : Politeknik Caltex Riau

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Abstract

Water demand is the amount of water required to support human activities. Along with the growth ofJemara Island comunity, water has became one of the primary need to obtain a better and productive life.According to the survey that has been carried out, Jemara Island community still have not had access for cleanwater and electricity to accommodate the community need. Based on the results of field survey, Jemara Islandcomunity rely their water need on seven dug wells with diameter of each well of 1,5 meters and depth of 3meters. However, at high tide, the well near to residential will be affected. It causes Jemara Island communityrely in their water supply on the well 10 meter away from the residential which spend lot of energy. Therefore,this service community program will optimize two wells located far from the shoreline at the top of thetopography, provided water pump to drawn well water, provide water reservoir and also install pipe waterdistribution to the residential. According to a study that has been carried out, to drain water into two reservoirswith a capacity of 2,500 liters, the pump is able to operate for 6 hours with 2 hours pause after used to avoidpump perform over the daily usage limit. In order to pump water to the reservoirs, it needs 6 liters gasoline tooprate the pump and generator set. Assuming that each resident consumes 10 liters of water per day with apopulation of 150 people, then the need for clean water for drinking or cooking is 1500 liters, so it is estimatedthat two tandons will be used for about 4-5 days.

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