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Moh. Musleh
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INDONESIA
POLICY AND MARITIME REVIEW
Published by Universitas Hang Tuah
ISSN : -     EISSN : 29642140     DOI : 10.30649
Core Subject : Humanities, Social,
Humanities Environmental Science Social Sciences
Policy and Maritime Review (PMR) is a journal published by Public administration doctoral program, Faculty of social and political sciences, Universitas Hang Tuah. The theme for the articles related to: maritime, education, health, innovation, service, governance, maritime law, maritime technology, maritime economy and business, maritime social and labour governance, international maritime law and ocean, blue economy, green economy,
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 5 Documents
 1 
Search results for , issue "VOLUME 1 NO 2" : 5 Documents clear
Pelaksanaan Pemberdayaan Masyarakat dalam Program Mayajuwita di Kota Blitar Fadhila Ayu Ratnasari; Arie Ambarwati
Policy and Maritime Review VOLUME 1 NO 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v1i2.35

Abstract

This research is motivated by the importance of optimizing the implementation of community empowerment in a program so that it runs in accordance with the policy implementation plans that have been written and compiled. The implementation of the MAYAJUWITA program is regulated by Perwali No. 2 of 2016 concerning the implementing guidelines for community programs towards a tourism city (MAYAJUWITA). This implementation is proven to run with the attention and detailed implementation of the Government as a whole. This study uses a qualitative descriptive method with data collection techniques using observation, interviews, and documentation studies. The data processing technique uses data reduction, data presentation, drawing conclusions/verification. Research Results The implementation of community empowerment in the MAYAJUWITA program in Blitar City was able to run well because the sub-districts and villages of each Blitar City were able to optimize implementing regulations with the budget provided by the APBD PRO RAKYAT
ANALISIS PROGRAM PEMBERDAYAAN USAHA MIKRO DINAS PERDAGANGAN KOTA SURABAYA DALAM PENINGKATAN EKONOMI Saifuddin Afif; Sri Umiyati
Policy and Maritime Review VOLUME 1 NO 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v1i2.36

Abstract

Analysis of the Surabaya City Trade Office's Micro Business Empowerment Program in Improving the Economy of Micro Business Actors Case Study on Selendang Semanggi Micro Business, Sambikerep District, Surabaya City in 2019. Etymologically empowerment comes from the basic word "daya" which means strength or ability. Starting from this understanding, empowerment can be interpreted as a process towards being empowered, or a process to gain power, strength, ability, or the process of giving power, strength, ability from those who have power to those who are less or not yet empowered. This study aims to find out how the Micro Business empowerment program run by the Surabaya City Trade Office can improve the economy of Micro Business actors. The theory used is community empowerment which is linked to the Surabaya City RPJMD which has the following programs: Product Standardization Program, Strengthening Business Competitiveness, and Marketing Expansion Program. There are three programs in the Surabaya City RPJMD 2016-2021 which are tools to be able to improve the economy of Micro Business actors.
Implementasi Kampung Tanguh Semeru di Desa Balongmojo Kecamatan Benjeng Kabupaten Gresik Arini Sulistyowati; Dani Bondan Prakoso
Policy and Maritime Review VOLUME 1 NO 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v1i2.37

Abstract

Semeru tough village is a program and policy that has been issued by the government. This is due to the fact that there are still many people who are confirmed positive for COVID-19 every day. During the implementation of the Semeru tough village, it is hoped that it can reduce the spread of the corona virus so that people are willing to follow the applicable health protocol rules. The purpose of this study is to identify the implementation of Kampung Tangguh Semeru in Desa iBalongmojo iBenjeng Subdistrict iGresik Regency. The type of research used is descriptive qualitative with a case study method or approach. The theory used in the study is the Instruction of the Minister of Home Affairs No. 3 of 2021 which has 3 (three) namely Facilities and Infrastructure, Personnel, and Standard Operating Procedures (SOP). Data collection techniques were carried out by means of in-depth interviews with informants and direct observations. The data analysis techniques used are data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that first, the facilities and infrastructure are adequate enough to run the tough village program, and the condition of the facilities and infrastructure in Balongmojo Village can still be used, and there are no obstacles for these facilities and infrastructure. Semeru in Balongmojo Village because it is assisted by the Village Pustu (village health center), Benjeng sub-district health center, Benjeng police, Benjeng Danramil and Village Linmas, but many people in Balongmojo Village are still not aware of the Semeru Tangguh Village program in Balongmojo Village. Operational Standards The procedure is in accordance with the health protocol and in accordance with the applicable instructions.
PELAKSANAAN PELAYANAN PUBLIK DI KELURAHAN SETONOPANDE KECAMATAN KOTA, KOTA KEDIRI Oni Dwi Jayanti
Policy and Maritime Review VOLUME 1 NO 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v1i2.38

Abstract

Penelitian ini berangkat dari permaslahan tentang kualitas pelayanan di Kantor Kelurahan Setonopande, Kecamatan Kota Kediri, Kota Kediri. Ada permasalahan yang perlu dikemukakan di dalam tulisan ini yaitu: ”bagaimana kualitas pelayanan publik di Kelurahan Setonopande? Kemudian bagaimana keluhan warga terhadap pelayanan publik di Kelurahan Setonopande? Selanjutnya yang dajukan dalam penelutian ini adalah apa yang menjadi faktor pendukung dan penghambat pelaksanaan pelayanan publik di Kelurahan Setonopande? Tujuan penelitian ini adalah: (1) untuk menggambarkan dan menganalisis kualitas pelayanan publik di Kelurahan Setonopande; (2) keluhan atas pelayanan publik di Kelurahan Setonopande; dan (3) faktor pendukung dan penghambat pelayanan di Kelurahan Setonopande. Metode penelitian menggunakan pendekatan kualitatif dengan jenis penelitian studi kasus dan Teknik analisis deskriptif kualitatif. Sedangan temuan penelitian ini adalah: (1) kualitas pelaksanan pelayanan publik di Kelurahan Setonopande Kecamatan Kota Kota Kediri dapat dinilai dari lima dimensi yaitu tangibel, reliability, responsiviness, assurance, dan emphaty. Dimensi tangibel (bukti fisik) yang mempunyai indikator penampilan, kenyamanan, kemudahan, dan penggunaan alat bantu sudah diterapkan, namun ada indikator yang belum sepenuhnya di laksanakan yaitu mengenai kenyamanan tempat pelayanan. Dimensi reliability (kehandalan) yang mempunyai indikator kecermatan, standar pelayanan yang jelas, kemampuan, dan keahlian sudah diterapkan, namun ada indikator yang belum berjalan sesuai harapan masyarakat yaitu mengenai keahlian pegawai dalam menggunakan alat bantu pelayanan. Dimensi responsiviness (ketanggapan) yang mempunyai indikator merespon, cepat, tepat, cermat, tepat waktu dan merespon keluhan pengguna layanan sudah diterapkan dimensi ini sesuai dengan keinginan masyarakat terbukti karena tidak ada keluhan dari pengguna layanan terkait indikator dalam dimensi Responsiviness. Dimensi Assurance (Jaminan) yang mempunyai indicator jaminan tepat waktu dan jaminan kepastian biaya sudah diterapkan sesuai dengan keinginan masyarakat. Hal ini terbukti karena tidak ada keluhan dari pengguna layanan terkait indikator dalam dimensi Assurance. Dimensi emphaty (empati) yang mempunyai indikator mendahulukan kepentingan pengguna layanan, ramah sopan santun, tidak diskriminatif, dan menghargai sudah diterapkan, namun ada indikator yang belum berjalan sesuai harapan masyarakat yaitu mengenai ketidakramahan pegawai layanan dalam melayani pengguna layanan. Faktor penghambat pelaksanaan pelayanan publik di Kelurahan Setonopande Kecamatan Kota adalah kurangnya sumber daya pegawai dan masih kurangnya sarana prasarana. Sedangkan faktor pendukungnya adalah semangat yang diberikan pegawai satu sama lain, mengadakan rapat koordinasi atau semacam evaluasi setiap tiga bulan kemudian memberikan penanaman kesadaran melayani masyarakat dengan ikhlas dansesuai dengan hati nurani. Faktor pendukung yang lain adalah adanya fasilitas berupa alat bantu untuk memudahkan proses pelayanan.
EFEKTIVITAS ADMINISTRASI PELAYANAN PUBLIK DI KANTOR KELURAHAN TANJUNG SELOR TIMUR KECAMATAN TANJUNG SELOR KABUPATEN BULUNGAN Imam Muazansyah; Indah Sari
Policy and Maritime Review VOLUME 1 NO 2
Publisher : Faculty of Social and Political Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/pmr.v1i2.39

Abstract

The services provided by the government have received a sharp scrutiny from the people themselves. Service is the main goal to create the best service for the whole community. Poor public services are not new, the problem is that public services are not yet optimal, the services are not yet effective, which results in excellent service not being realized. This made the researchers interested in conducting research with the aim of research to find out and describe the administration of public services in the East Tanjung Selor Village office, Tanjung Selor District, Bulungan Regency. This research method uses a qualitative descriptive research method. The data sources used are primary data, namely informants and secondary data including book references, previous research, government regulations related to public service administration. Data collection techniques were carried out through observation, interviews and documentation. The research focus is based on PERMENPANRB Number 15 of 2014. Data analysis uses four components, namely data collection, data reduction, data presentation, and drawing conclusions. Based on the data analysis carried out, it was concluded that the public services carried out by the Tanjung Selor Timur sub-district were quite effective by providing services according to the SOP (Service Operational Standards) carried out to the community even though there was still a lack of human resources in providing services but the community was quite satisfied with the service. received from the municipality

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