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Toplama
Published by PT Altin Riset Publishing
ISSN : -     EISSN : 30252652     DOI : https://doi.org/10.61397/tla.v1i
Core Subject : Humanities, Education, Social,
Humanities Environmental Science Languange, Linguistic, Communication & Media Social Sciences
Journal Toplama: Communication and Community Engagement" is a scientific journal published under the auspices of PT Altin Riset Publishing. This journal has an E-ISSN: 3025-2652 and is published periodically in September, January, and May. The journal publishes articles in two languages, namely Indonesian and English, with a focus on the fields of communication, social sciences, and community engagement. The main objective of this journal is to provide a platform for researchers, practitioners, and academics to share knowledge and research findings related to topics relevant to communication and community engagement, using quantitative, qualitative, and participatory action research (PAR), ABCD, and other methods.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 12 Documents
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Search results for , issue "Vol. 2 No. 3 (2025): TOPLAMA" : 12 Documents clear
THE INFLUENCE OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) ON LIBRARY IMAGE Ihsan, Muhammad; Prasastiningtyas, Widyapuri
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.367

Abstract

Research was conducted to determine the influence of Customer Relationship Management (CRM) on the image of libraries at the Bandung City Archives and Library Service. This research uses quantitative methods with descriptive research type, and the data analysis techniques used are descriptive analysis and multiple linear regression analysis. Based on the results of simultaneous hypothesis testing, Customer Relationship Management (CRM) has a significant effect on the image of the Bandung City Archives and Library Service. This is proven by Fcount > Ftable (30.343 > 2.440) with a significance level of 0.000 < 0.0005. Based on the results of partial hypothesis testing (t-test), it was found that data, technology, human resources, and process variables had a significant effect on the image of the Bandung City Archives and Library Service. Based on the coefficient of determination, it was found that Customer Relationship Management (CRM) was able to explain 47.7% of the library's image, while the remaining 52.3% was influenced by other factors that were not researched.
MENTORING ON EFFECTIVE CLASSROOM MANAGEMENT STRATEGIES FOR TEACHERS OF MADRASAH DINIYAH MAMBAUL ULUM BULANGAN HAJI PEGANTENAN PAMEKASAN Abd Qadir, Ach. Mahfudz
TOPLAMA Vol. 2 No. 3 (2025): TOPLAMA
Publisher : PT Altin Riset Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61397/tla.v2i3.426

Abstract

This service research aims to improve teachers' skills in managing the classroom effectively in Madrasah Diniyah Mambaul Ulum Bulangan Haji Pegantenan Pamekasan, while creating a conducive and interactive learning atmosphere. The background of this activity departs from the initial conditions of learning, which are still dominated by the one-way lecture method, low student participation, and suboptimal classroom behavior management. Through a systematic mentoring approach, this research uses a participatory action research (PAR) method that actively involves teachers starting from the problem identification stage, training, simulation, direct practice in the classroom, to evaluation. The implementation of mentoring includes providing training on the concept of Classroom Management, simulating classroom management strategies, arranging learning spaces, applying varied learning methods, and utilizing positive reinforcement. Research data were obtained through observation, interviews, and documentation, then analyzed descriptively and qualitatively. The results showed a significant increase in teacher skills, including the application of clear class rules, variations in learning methods, increased teacher-student interaction, and the use of media and spatial arrangements that better support collaboration. Student participation increased, disruptive behavior decreased, and the classroom atmosphere became more conducive. Supporting factors for success include teacher motivation, support from madrasah administrators, and positive acceptance from santri, while inhibiting factors are limited facilities and adaptation to new methods. In conclusion, effective classroom management strategies can be implemented well in traditional madrasah diniyah, have a positive impact on the quality of learning, and are relevant to be adopted in similar educational institutions.

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