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Jurnal Maps (Manajemen Perbankan Syariah)
Published by Universitas Masoem
ISSN : 25973665     EISSN : 26852837     DOI : 10.32627
Core Subject : Economy, Education,
Economics, Econometrics & Finance Education Other
Jurnal Maps (Manajemen Perbankan Syariah) is a scholarly journal published by the Islamic Banking Study Program, Masoem University Bandung. This journal is a forum for publication of scientific works in the form of writings by academics, researchers and practitioners on pure and applied research in the fields of Management, Islamic Banking, Islamic Accounting and Islamic Economics. Maps are published twice a year, namely in March and September. This journal has been accredited by SINTA 5. In 2021, Jurnal Maps (Manajemen Perbankan Syariah) will be merged and recorded in the Masoem University journal. In addition, the DOI prefix of STIBANKS Al Masoem, which was originally 10.32483, became 10.32627 and then the DOI is affiliation was changed to become Masoem University. The journal at STIBANKS Al Masoem has changed its form to a journal at Masoem University.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 5 Documents
 1 
Search results for , issue "Vol. 1 No. 2 (2018)" : 5 Documents clear
PENGARUH IKLIM ORGANISASI TERHADAP KINERJA KARYAWAN DI PT. PINDAD PERSERO BANDUNG Ayu Hajari Baizani; Zufita Sari
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 1 No. 2 (2018)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v1i2.219

Abstract

This study aims to determine the effect of organizational climate on employee performance at PT. PINDAD Persero Bandung. This research is quantitative research. The analysis technique used was Pearson correlation analysis and simple linear regression analysis with 5% significant level. The results of research show that: (1). There is a positive and significant influence between organizational climate on employee performance in PT. PINDAD Persero Bandung. (2) The contribution value of organizational climate influence on employee performance is 32,7% while the rest equal to 67,3% influenced by other factor not observed.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN DI DINAMIKA MOTOR TASIKMALAYA Sri Sudiarti
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 1 No. 2 (2018)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v1i2.220

Abstract

The purpose of this research is to know and analyze about the influence of Service Quality to Consumer Satisfaction in DinamikaMotorTasikmalaya.The type of research used is Verifier Verifikatif. The research method used in this research is survey method, while data collection technique is done through questioner and interview. Respondents are taken as many as 100 respondents viewed from the number of population (consumers) who come per day. The analysis tool used is simple regression analysis and t test.The results showed that the Quality of Service in Dinamika Motor Tasikmalaya good, as well as customer satisfaction Tasikmalaya Motor Dinamika including good. Service quality positively affects customer satisfaction in Dinamika Motor Tasikmalaya.
PENGARUH KUALITAS PELAYANAN TELLER TERHADAP LOYALITAS NASABAH TABUNGAN IB HASANAH DI BNI SYARIAH KANTOR KAS JATINANGOR Anisa Wulan Sari; Nur’aeni Nur’aeni
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 1 No. 2 (2018)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v1i2.221

Abstract

The purpose of this research is to know whether there is influence of teller service quality on customer loyalty of iB hasanah savings in BNI Syariah Jatinangor Cash Office. The research used descriptive method with quantitative approach. The main source of research is questionnaires distributed to 46 respondents. Data is processed with the help of IBM SPSS Statistic 23.The result of research shows that the correlation level of influence of teller service quality on customer loyalty of iB hasanah saving account is 0,326 and is in low category. The result of the calculation of Test Z, known that Zhitung> Ztabel or 2.184> 1.64. This means that H0 is rejected and H1 is accepted, meaning there is influence between teller service quality to customer loyalty saving iB hasanah in BNI Syariah Jatinangor Cash Office. The coefficient of determination obtained is 0.106 or 10.6%, it means that in general the quality of service contributes influence of 10.6% to customer loyalty. While the rest as much as 89.4% influenced by other factors such as promotion mix, price and so forth.This research reveals that customers expect not to wait long to get teller service so it is suggested if under certain conditions (crowded atmosphere) teller more than one person. There is further research to know other factors that influence customer loyalty besides quality of service of teller like promotion mix, price and others in order to know other factor which more influence customer loyalty.
PENGARUH BAURAN PROMOSI TERHADAP KEPUTUSAN MENGAMBIL PRODUK DEPOSITO DI BRI SYARIAH KCP TANJUNGSARI Nurbaethi Nanda Lusyyani; Ida Rapida
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 1 No. 2 (2018)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v1i2.222

Abstract

This research is conducted to know how big influence of promotion mix to decision to take deposit product at BRI Syariah KCP Tanjungsari. The method used in this research is quantitative descriptive method. Primary data was obtained through questionnaires distributed to 30 respondents. Data is processed with the help of IBM SPSS Statistic 23.The results showed that the promotion mix influenced the decision of depositors by 0.345 and was in the low category. Results from the calculation of Test Z is known that Z arithmetic> Z table or 1.828> 1.64. This means H0 is rejected and H1 accepted. This means that there is influence of promotion mix to decision depositors at BRI Syariah KCP Tanjungsari. The value of determination coefficient obtained by 0.119 or 11.9%, it means that in general the promotion mix contributes 11.9% to the decision of depositors. While the rest of 88.1% influenced by other factors. Other factors can be from price, location, service quality and so on.This research reveals that depositors expect that BRI Syariah can promote more and more attractive deposit products such as in advertisements conducted on TV and radio that are often seen and heard by the public. Later in the voucher and souvenir gift can be given fairly to each depositors regardless of the amount of funds saved although in the form of different rewards as well as further research on other factors that further influence the decisions of depositors such as price, location, service quality and etc.
DETERMINAN PENENTU PERTUMBUHAN DANA PIHAK KETIGA PERBANKAN SYARIAH DI INDONESIA Setiawan Setiawan
Jurnal Maps (Manajemen Perbankan Syariah) Vol. 1 No. 2 (2018)
Publisher : Masoem University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32627/maps.v1i2.223

Abstract

Islamic banking has continued weakening of growth in Depositor Funds gathers. The lowest growth occurred in the year 2015 which growth reached 6.11%. The purpose of this research was to find out what internal factors that can affect the growth of Depositor Funds of Islamic banking in Indonesia. Internal factors that supposedly influential include: Operating Espenses to Operating Revenue (BOPO), Training Costs, Promotion Cost, Financing to Deposit Ratio (FDR), the number of office network, and Non-Performing Financing (NPF). This research hypothesis testing using the analysis with the model of Structural Equation Models (SEM). The analysis used Partial Least Square (PLS), so it can be known how much of the independent variables are observed with influential factors hypothesized. The research found that the latent variable Internal factors influence on Depositor Funds. The variable encompasses Internal factors explaining the Depositor Funds amounting to 15.6%, the rest is explained by other variables that are not included in this research model.

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