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Mount Hope Management International Journal
Published by Institut Teknologi dan Bisnis Kristen Bukit Pengharapan
ISSN : -     EISSN : 30321956     DOI : 10.61696
Core Subject : Science,
Decision Sciences, Operations Research & Management
Mount Hope Management International Journal (MOMIL) is reviewing issues published three times a year. These issues include a collection of articles in the field of management that are widely read and widely read and have become a primary resource for lecturers, researchers and students. Review Issues cover a wide range of topics from a variety of academic disciplines, methodologies, and theoretical paradigms.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 15 Documents
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Search results for , issue "Vol. 2 No. 3 (2024)" : 15 Documents clear
ANALISIS KEPUASAN KONSUMEN CAFE SHOP COFFINE COFFE DI KOTA TEBING TINGGI, SUMATRA UTARA Cang, Vincent Clarence; Doloksaribu, Winda Sri Astuti; Wicharta, Jeffrie; Nahrisah, Ezzah
Mount Hope Management International Journal Vol. 2 No. 3 (2024)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/momil.v2i3.654

Abstract

This study aims to examine the effect of service quality, product quality, and price on consumer satisfaction. The data analysis method used includes the F-test and T-test to determine the relationship and significance of each variable. The analysis results show that service quality has a positive effect on consumer satisfaction, with an F-test value of 0.837 > 0.662, a t-statistic of 2.345 > 1.96, and a p-value of 0.006 < 0.05, thus supporting the first hypothesis (H1). Furthermore, the effect of product quality on consumer satisfaction is also significant, with an F-test value of 0.829 > 0.662, a t-statistic of 2.911 > 1.96, and a p-value of 0.004 < 0.05, confirming the second hypothesis (H2). The price variable also positively influences consumer satisfaction, as indicated by an NFI value of 0.829 > 0.662, a t-statistic of 5.562 > 1.96, and a p-value of 0.000 < 0.05, supporting the third hypothesis (H3). Simultaneously, service quality, product quality, and price have a positive effect on consumer satisfaction, as shown by the analysis results confirming the acceptance of H1, H2, and H3 based on the T-test criteria. This study provides insights that improving service quality, product quality, and effective price management can significantly enhance consumer satisfaction.
KENDALA PENERAPAN PELAPORAN PPH PASAL 21 DAN ZAKAT SEBAGAI PENGURANG PAJAK: PENDEKATAN KUALITATIF (STUDI KASUS KARYAWAN BSI KCP SEMARANG Imendra, Amaylia Rizky; Utami, Martiana Riawati
Mount Hope Management International Journal Vol. 2 No. 3 (2024)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/momil.v2i3.684

Abstract

This study aims to analyze the implementation of Article 21 Income Tax and the utilization of zakat as a tax deduction among employees of Bank Syariah Indonesia (BSI). Article 21 Income Tax is an income tax levied on earnings related to employment, while zakat paid through official institutions can reduce Taxable Income (PKP) for Muslim taxpayers in Indonesia. This research explores how BSI, as an employer, implements its Article 21 Income Tax obligations, as well as the understanding and utilization of the zakat-as-tax-deduction policy among its employees within the operational and marketing work units. Employing a qualitative approach with a case study method, this research will collect data through interviews with BSI employees from the operational and marketing units. The findings are expected to provide a comprehensive overview of the effectiveness of Article 21 Income Tax implementation, employees' level of understanding regarding tax deduction mechanisms, and the extent to which the zakat-as-tax-deduction policy is utilized by BSI employees. The results of this study are anticipated to contribute to the understanding of taxation practices in Islamic financial institutions and provide insights for BSI and related authorities in enhancing the effectiveness of tax policy implementation and zakat utilization.
MEKANISME KINERJA KEUANGAN UNTUK MENGATASI KREDIT MACET PT BPR BKK TEMANGGUNG (PERSERODA) KC CANDIROTO Bilqisti, Amarani Robbi; Putri, Sanrina Indriati
Mount Hope Management International Journal Vol. 2 No. 3 (2024)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/momil.v2i3.685

Abstract

The purpose of this study is to determine how financial performance in overcoming bad debts at PT BPR BKK Temanggung KC Candiroto. Financial performance with bad debts are two things that greatly influence each other. The data analysis method for this study is a qualitative method, namely by systematically describing data from facts obtained through interviews and documentation at PT BPR BKK Temanggung KC Candiroto. The phenomenon of bad debts is the provision of credit that has a high risk for the survival of banking if the provision of credit is not managed properly. To avoidproblematic credit, credit management is needed which is good credit management. (Mulyadi, 2016). This study uses a qualitative approach and conducts a comprehensive data analysis of a problem. The sources of this research are primary data and secondary data obtained from interviews, observations, and documentation.
ANALISIS SISTEM KLAIM JAMINAN HARI TUA DAN PERHITUNGANNYA PADA BPJS KETENAGAKERJAAN CABANG MAGELANG Indira, Adelia Laksmi
Mount Hope Management International Journal Vol. 2 No. 3 (2024)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/momil.v2i3.686

Abstract

This study was conducted with the aim of finding out the description of the Old Age Security (JHT) claim system and its calculations for workers who have become Old Age Security (JHT) participants at BPJS Ketenagakerjaan Magelang Branch. The results of this study indicate that the implementation of the old age security claim system at BPJS Ketenagakerjaan Magelang Branch is generally not in accordance with existing regulations. This is based on the fact that participants do not attach a Certificate of Retirement or a Certificate of No Longer Working when making a claim. The use of the old age security claim system is less effective because many participants still make claims only at branch offices, even though in addition to going through branch offices, participants can make claims online. For the calculation of the old age security balance, the benefits obtained will be better if claimed at an old age than at a young age, according to the benefits of JHT itself which are provided for the participant's old age, Income from interest on the development of the old age security balance makes the benefits of old age security more pronounced when making a claim in old age, interest on the development of the balance will increase the participant's balance even though the participant no longer pays contributions.
DAMPAK PERANG RUSIA-UKRAINA : TINJAUAN PENGARUH PERGERAKAN HARGA MINYAK DAN NIKEL TERHADAP SUKU BUNGA DI INDONESIA Dedy; Adot, Natalia
Mount Hope Management International Journal Vol. 2 No. 3 (2024)
Publisher : Institut Teknologi dan Bisnis Kristen Bukit Pengharapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61696/momil.v2i3.622

Abstract

One of the factors that causes increasing commodity prices in recent years is motivated by the Russia-Ukraine war since 2022. Russia is one of the world’s producers, especially for petroleum and mining industries such as nickel, aluminum, and palladium, so that commodity prices have also increased significantly and each world government will take its own policies in accordance with the impact of the war. The pupose of this study is to determine the influence of world oil and nickel price volatilities on interes rate policy in Indonesia. The method of this study uses a quantitative approach with multiple linear regression as the analysis techniques. The data source is in the form of secondary data obtained on a monthly basis from 2022 – 2024 in accordance with the volatilities of each variable. The results show that the oil prices have an influence but are negative on interest rates, as well as nickel prices also have an influence and negative on interest rate. Simultaneously, both of variables affect interest rates.

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