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Amal C. Sjaaf
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jurnalarsi@gmail.com
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Department of Health and Policy, Building F Floor 1, Faculty of Public Health Universitas Indonesia, Kampus Baru UI Depok 16424, Depok City, West Java Province, Indonesia
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Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 5 Documents
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Search results for , issue "Vol. 8, No. 2" : 5 Documents clear
ANALISIS RESUME MEDIS RAWAT INAP TIDAK LENGKAP DENGAN MENGGUNAKAN KONSEP MASAAKI: SORT, STRAIGHTEN, SCRUB, SYSTEMATIZE, SUSTAIN (5S) DI RSU PARAMA SIDHI SINGARAJA BALI Pratiwi, IDN Yunita; Wibowo, Adik
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

The quality of the hospital’s medical resume is one of hospital’s services quality indicator, which Parama Sidhi General Hospital still have figure of 17,1% for the incompleteness of medical record data (KLPCM). The goal of this research is to improve the attending physician medical resume’s completion through Sort, Straighten, Scrub, Systematize, and Sustain concept (5S) by acknowledged connection between 5S concept and medical resume completeness efforts based on continues improvement. This research is a mixed method analysis, by using primary and secondary data. The secondary data showed 26,80% among 1362 medical resume files were not completed. Univariate analysis of the medical resumes displayed 1,8% incompletion administrative data, whereas 19,2% final diagnosis and 26% working diagnosis uncomplete as the minor and one of major issues from the clinical data perspective. Univariate analysis of primary data used 5S implementation questionnaire instrument showed that Scrub (S3) 81% and Systematize (S4) 19% as the most common and the least implemented component of 5S, called improvements at re-evaluation of the Standard Operating Procedures (SOP) implementation and its socialization, forms formatting and its filing mechanism, and hospital’s service policy to overcome the physician’s time shortage.
ANALISIS PRODUK KATERING SEHAT DI RUMAH SAKIT IZZA MENGGUNAKAN ST (SEGMENTING, TARGETING, POSITIONING) DAN 4P (PRODUCT, PRICE, PLACE, PROMOTION) Agustian, Helmi
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

The food industry (culinary business) is an industry that is always in demand by the public. During the current COVID-19 pandemic, public awareness of adopting a healthy lifestyle is increasing. Choosing a healthier diet is one way. Izza Hospital is one of the private hospitals in the Cikampek area, which has its Nutrition Installation Unit. As a hospital where most patients are BPJS, there has never been any development of new service products related to patient nutrition. The research conducted is descriptive. The primary data is collected by distributing questionnaires to 100 patients receiving treatment at outpatient care. The results of the customer segment analysis at Izza Hospital come from Karawang Regency (89%), travel time is less than <30 minutes (63%), and use private vehicles (89%). In terms of demographic factors, most of them are > 50 (39%), with female sex (64%), working as housewives (51%). Target customers are potential patients aged 20-39 years domiciled around hospitals with middle to lower economic class and female gender. The catering menu offered is balanced nutrition menu packages, healthy diet menu packages, and special diet menu packages.
TRANSFORMASI DIGITAL SEBAGAI BAGIAN DARI STRATEGI PEMASARAN DI RUMAH SAKIT SILOAM PALANGKA RAYA TAHUN 2020 Budiyatno, Kevin Chrisanta
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

Digital transformation in healthcare is implemented through a technology-based approach to improve patient-centered care. In relation to marketing strategic planning, digital transformation is included within the marketing mix of product, promotion, and place. Assessment of healthcare technology development can be based on seven major areas, which are 1) Integrated management of information technology in health; 2) Medical images; 3) Electronic Medical Record; 4) Information technology and portable devices in health; 5) Access to e-Health; 6) Telemedicine; and 7) Privacy of medical data. Digital transformation in Siloam Hospitals Palangka Raya has shown to improve cost efficiency and work process flow, although its adoption rate is not satisfactory enough. This is related to the understanding of society regarding technology. However, digital transformation can be used as part of marketing strategy to increase hospital visits.
EVALUATION OF MEDICAL WASTE MANAGEMENT BEFORE AND DURING THE COVID-19 PANDEMIC AT SENTRA MEDIKA HOSPITAL CIKARANG Sholihah, Enny Mar’atus; Sjaaf, Amal Chalik
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

One of important things in managing Coronavirus Disease 2019 (COVID-19) pandemic is managing medical waste production. Medical waste management start from waste sort until waste manage by licensed parties, both of patients’ waste and health workers’ waste. Sentra Medika Hospital Cikarang is one of the referral hospitals that handles COVID-19. This research is a descriptive analytic study. Researchers analyze hazardous and toxic waste management before and during a pandemic by conducting interviews with the nursing unit and using secondary data. Secondary data was obtained from the hospital environmental health unit. There is no significant differences medical waste before and during pandemic. This happens because there are decreasing of patients amount which come to the hospital. Besides, health services waste is patients waste such as food or drink waste and personal protective equipment such as hazmat, masks, gloves and others. The weight of waste does produce is lighter. Medical waste at Sentra Medika Hospital has been managed in accordance with regulations.
FAKTOR PADA PERAWAT YANG BERHUBUNGAN DENGAN PERSEPSI MELAPORKAN KEJADIAN TIDAK DIHARAPKAN (KTD) DI RUMAH SAKIT PRIMA MEDIKA DENPASAR TAHUN 2020 Wirama, I Putu; Wibowo, Adik
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 8, No. 2
Publisher : UI Scholars Hub

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Abstract

Hospital is complex and full of risk medical facility. Adverse events reporting is one part of the patient safety system that has an important roles to improve the hospital’s quality. Nurses have the longest contact's time with patients so they become the most important component in reporting the Adverse Event Reporting. This study aims to determine the factors that affects perception in adverse event reporting at Prima Medika Hospital Denpasar 2020. Prima MedikaHospitalis a type C private hospital.This studies quantitative study using a cross- sectional design with 140 nurses as samples and conducted in June 2020. The nurses’s perception who never report adverses event is 63.6%, assuming they never found any adverse event or maybe have found it but not have no courage to report it. The variable that significantly associated with perceptions on adverse event reporting by nurse are attitude (p value=0.002), education(p value=0.046), and workload ( heavy workload with p value=0.003 and light workload with p value=0.026). The most affecting variable is the nurses attitude (OR 4.33). It is proposed for the hospital to build the nurses positive attitude to report adverse events one through giving appreciation to those who report the adverse event, hospital needs to give regular patient safety training to maintain the nurse knowledge, and to revisit the 12-hour nightshift which is regarded as unusual long hours.

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