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International Journal of Economics and Management Sciences
Published by Asosiasi Riset Ekonomi dan Akuntansi Indonesia
ISSN : 30480965     EISSN : 30469279     DOI : 10.61132
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
Topics in this journal relate to any aspect of management, but are not limited to the following topics: Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operational Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and Investment
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 290 Documents
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Analysis of the Determinants of Economic Inequality in Bali Province Cristalika Wulan; Anak Agung Ketut Ayuningsasi
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1274

Abstract

Economic inequality remains one of the major challenges faced by various regions, including Bali Province. This study aims to analyze the effects of GRDP per capita, investment, LFPR, minimum wage, tourist arrivals, and region on economic inequality in Bali Province, as well as to examine differences in economic inequality between the Sarbagita and non-Sarbagita regions. This research applies a quantitative approach with an associative research design. The study uses panel data regression combining cross-sectional and time-series data from nine regencies/cities in Bali Province during the period 2011–2024. The analytical method employed is panel data using the Random Effect Model (REM). The findings indicate that, simultaneously, GRDP per capita, investment, LFPR, minimum wage, tourist arrivals, and region significantly affect economic inequality in Bali Province. Partially, minimum wage and Labor Force Participation Rate (LFPR) have a negative and significant effect on economic inequality, while GRDP per capita, investment, and region have positive but insignificant effects. Number of tourist visits have a negative and insignificant effect on economic inequality. The implication of this study highlights the importance of more equitable investment distribution, expanded employment opportunities, improved human resource quality, and proportionate minimum wage policies in reducing economic inequality.
Employee Competency Development Strategies for Improving Organizational Performance at Pertamina Balikpapan Hospital Lita Ripiani; Edi Sugiono; Irma Setyawati
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1276

Abstract

Hospital employee competency development should be positioned as a strategic investment that connects individual capacity with service quality, patient safety, process efficiency, and organizational sustainability. This article analyzes competency development needs and formulates strategies applicable to Pertamina Balikpapan Hospital. The study employed a descriptive approach through a literature study and document review. The materials included national and international scientific articles, regulations, accreditation standards, books, corporate reports, and official websites published from 2022 to 2026. Data were examined using thematic content analysis through evidence grouping, organizational-needs mapping, strategy formulation, and evaluation-indicator development. The findings indicate that competency development should operate as an integrated cycle comprising job-based competency architecture, gap analysis, individual development plans, blended learning, simulation-based practice, coaching, mentoring, job rotation, digital competency strengthening, integration with performance and career management, and impact evaluation extending to organizational results. The strategy is organized into a three-stage road map covering foundation building, expansion and integration, and analytics-based optimization. Success should be measured through behavioral change, standards compliance, patient-safety indicators, patient experience, productivity, and succession readiness. The article concludes that Pertamina Balikpapan Hospital requires needs-based, interprofessional, documented competency-development governance directly connected to quality objectives. The proposed model provides an operational foundation for transforming training activities into measurable and sustainable drivers of organizational performance.
The Influence of Leadership Style and Professionalism on Employee Performance: The Mediating Effect of Organizational Commitment at Regional Office III of the Indonesian Meteorological, Climatological, and Geophysical Agency Tanto Widyanto; Putu Kepramareni; Gede Bayu Surya Parwita
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1271

Abstract

This study aims to analyze the effect of leadership style and professionalism on employee performance with organizational commitment as a mediating variable at the Regional Office of the Meteorology, Climatology, and Geophysics Agency (BMKG) Region III. The population in this study consisted of all employees of the Regional Office of BMKG Region III, and a sample of 102 respondents was determined using purposive sampling. Data collection was carried out through questionnaires, interviews, and documentation. Data analysis was conducted using path analysis. The results show that leadership style has a positive and significant effect on employee performance at the Regional Office of BMKG Region III, professionalism has a positive and significant effect on employee performance, leadership style has a positive and significant effect on organizational commitment, and professionalism has a positive and significant effect on organizational commitment. Furthermore, organizational commitment has a positive and significant effect on employee performance. Leadership style also has a positive and significant effect on employee performance through organizational commitment as a mediating variable, and professionalism has a positive and significant effect on employee performance through organizational commitment as a mediating variable at the Regional Office of BMKG Region III.
The Role of Customer Experience in Influencing the Influence of Service Quality on Member Loyalty in the Artha Wiguna Cooperative I Wayan Darmada; I Gusti Ayu Imbayani; Ni Putu Nita Anggraini
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1277

Abstract

This study aims to analyze the role of customer experience in mediating the influence of service quality on member loyalty in the Artha Wijuna Cooperative. The research population is 200 members with census techniques as a sampling method. Data was collected through questionnaires, interviews, and documentation, then analyzed using path analysis. The results of the study show that the dimensions of service quality, which include reliability, assurance, responsiveness, tangible appearance, and empathy, have a positive and significant effect on customer experience. Furthermore, reliability, trustworthiness, and responsiveness have a positive and significant effect on member loyalty, while physical appearance and empathy have no direct effect on member loyalty. Customer experience has been proven to have a positive and significant effect on member loyalty and is able to mediate the influence of all dimensions of service quality on member loyalty. These findings show that improving service quality that is able to create a positive customer experience is an important factor in building the loyalty of Artha Wiguna Cooperative members.
The Mediating Role of Customer Satisfaction in the Influence of Customer Experience and E-WOM on the Decision to Visit DTW Tanah Lot I Wayan Sudiana; Pande Ketut Ribek; Made Ika Prasetyadewi
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1279

Abstract

Tanah Lot Tourist Attraction is a prominent tourism destination in Bali, attracting visitors for recreation and leisure. However, visiting decisions may be influenced by tourists’ experiences, E-WOM, and satisfaction with the destination. This study aims to examine the effects of customer experience, E-WOM on visiting decisions and analyze the mediating role of customer satisfaction in these relationships at the Tanah Lot Tourist Attraction. This study employed an approach using questionnaires, interviews, and documentation for data collection. The population comprised visitors to the Tanah Lot Tourist Attraction, with 140 respondents selected based on Hair’s sampling guideline. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings demonstrate that customer experience and E-WOM have positive and significant effects on visiting decisions. Customer satisfaction also positively and significantly affects visiting decisions, while customer experience, E-WOM significantly influence customer satisfaction. Furthermore, customer satisfaction significantly mediates the effects of customer experience and E-WOM on visiting decisions. These findings highlight that improving visitor experiences, strengthening positive E-WOM, and enhancing satisfaction are strategies for encouraging tourists to visit Tanah Lot.
The Role of Pre-Usage Satisfaction in Mediating the Effects of Perceived Ease of Use and Perceived Usefulness on Mobile Banking Usage Intention at Bank BPD Bali I Gusti Agung Mirah Nitisrami; Agus Wahyudi Salasa Gama; I Gusti Ayu Imbayani
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1282

Abstract

Mobile banking has become an important digital banking service, including at Bank BPD Bali, as customers increasingly expect convenient and useful financial services. However, customers’ intention to use mobile banking may be influenced by their perceptions of ease of use, usefulness, and satisfaction before actual usage. This study aims to analyze the role of pre-usage satisfaction in mediating the effects of perceived ease of use and perceived usefulness on mobile banking usage intention at Bank BPD Bali. The study employed a quantitative approach involving 160 customers of Bank BPD Bali, Badung Branch, selected using Hair’s formula. Data were collected through questionnaires, interviews, and documentation and analyzed using path analysis. The results indicate that perceived ease of use and perceived usefulness positively and significantly affect pre-usage satisfaction and mobile banking usage intention. Pre-usage satisfaction also has a positive and significant effect on usage intention. Furthermore, pre-usage satisfaction significantly mediates the effects of perceived ease of use and perceived usefulness on mobile banking usage intention. These findings indicate that ease of use, usefulness, and pre-usage satisfaction are important factors in encouraging customers to adopt mobile banking. Therefore, improving the usability, usefulness, and customer experience of mobile banking services can strengthen customers’ intention to use the service.
The Influence of Job Satisfaction in Mediating the Influence of Work Discipline and Work Motivation on the Performance of State Civil Apparatus at the Environment and Hygiene Service of Badung Regency I Ketut Somawangsa Sogata; I Ketut Setia Sapta; I Wayan Widnyana
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1284

Abstract

This study aims to analyze the influence of work discipline and work motivation on the performance of State Civil Apparatus (ASN) with job satisfaction as a mediating variable at the Environment and Hygiene Service (DLHK) of Badung Regency. This study uses a quantitative approach with saturated sampling techniques, so that all members of the population are sampled. Data analysis was carried out using the Partial Least Square (PLS) method with the help of SmartPLS software. The results of the study show that work discipline has a positive and significant effect on ASN performance and job satisfaction. Work motivation has a positive and significant effect on job satisfaction, but does not have a significant effect directly on the performance of ASN. Furthermore, job satisfaction has a positive and significant effect on the performance of ASN. The results of the mediation test showed that job satisfaction was able to mediate the influence of work discipline and work motivation on the performance of ASN. These findings show that the improvement in ASN performance is not only influenced by work discipline, but can also be strengthened through job satisfaction. Therefore, DLHK Badung Regency needs to maintain work discipline and increase motivation and job satisfaction through competency development, career opportunities, and a supportive work environment.
The Effect of Work-Life Balance and Internal Communication on Employee Performance with Organizational Citizenship Behavior (OCB) as Mediation at PT Royal Express Indonesia Ni Kadek Chery Marshela Dewita; Agus Wahyudi Salasa Gama; I Gusti Ngurah Bagus Gunadi
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1285

Abstract

Good performance will enable the company to achieve the goals that have been determined. The study aims to analyze the influence of work life balance and internal communication on employee performance with organizational citizenship behavior (OCB) as mediation at PT Royal Express Indonesia. The population and sample in this study are all employees of PT Royal Express Indonesia as many as 40 respondents who were determined using census techniques. Data collection was carried out using questionnaires, interviews and documentation. Data analysis was carried out using partial least square (PLS) analysis. The results of the analysis show that work life balance has a positive and significant effect on organizational citizenship behavior (OCB) at PT Royal Express Indonesia, internal communication has a positive and significant effect on organizational citizenship behavior (OCB) at PT Royal Express Indonesia, work life balance has a positive and significant effect on employee performance at PT Royal Express Indonesia, internal communication has a positive and significant effect on employee performance at PT Royal Express Indonesia, organizational citizenship behavior (OCB) has a positive and significant effect on employee performance at PT Royal Express Indonesia, work life balance has a positive and significant effect on employee performance with organizational citizenship behavior (OCB) as a mediation at PT Royal Express Indonesia and internal communication have a positive and significant effect on employee performance with organizational citizenship behavior (OCB) as mediation at PT Royal Express Indonesia.
The Effect of Financial Literacy and Financial Compliance on Financial Sustainability with Internal Control as a Mediating Variable: A Study at PT Sinar Niaga Sejahtera, Balinusra Region Pertama Yasa, I Gede Sudi; I Wayan Widnyana; I Gusti Ngurah Bagus Gunadi; Gregorius Paulus Tahu
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1290

Abstract

Financial sustainability is an important aspect for companies to maintain operational continuity, optimize resource management, and achieve long-term organizational objectives. This study examines the effect of employees’ financial literacy and financial compliance on financial sustainability, with internal control as a mediating variable at PT Sinar Niaga Sejahtera, Balinusra Region. The study addresses the need to strengthen financial sustainability by integrating employees’ financial capabilities, compliance with financial regulations, and effective internal control mechanisms. A quantitative explanatory approach was employed to examine the causal relationships among the research variables. Data were collected from 200 respondents using a saturated sampling technique and a Likert-scale questionnaire. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that financial literacy and financial compliance have positive and significant effects on internal control. Furthermore, financial literacy, financial compliance, and internal control positively and significantly affect financial sustainability. Internal control also partially mediates the effects of financial literacy and financial compliance on financial sustainability. The R-square values of 0.682 for internal control and 0.698 for financial sustainability indicate that the model adequately explains variations in the endogenous constructs. These findings confirm that financial sustainability requires integrated improvements in financial literacy, compliance, and internal control.
The Influence of Social Media Marketing and Electronic Word of Mouth on Purchase Intention with Brand Trust Mediation in Fashion MSMEs in Denpasar City Madhuryanti, Ni Ketut Daivi; I Gusti Ayu Imbayani; Pande Ketut Ribek
International Journal of Economics and Management Sciences Vol. 3 No. 3 (2026): Agustus: International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v3i3.1291

Abstract

Purchase intention affects the consumer's decision to consume a product or service. Before making a purchase intention, consumers first consider various factors that affect it. The study aims to analyze the influence of social media marketing and electronic word of mouth on purchase intention by mediating brand trust in Fashion MSMEs in Denpasar City. The population in this study is all Fashion MSME consumers in Denpasar City and a sample of 150 respondents was obtained which was determined using Hair. Data collection was carried out using questionnaires, interviews and documentation. Data analysis was carried out using Structural Equation Modeling based on Partial Least Square (SEM-PLS). The results of the analysis show that social media marketing has a positive and significant effect on purchase intention in Fashion MSMEs in Denpasar City, electronic word of mouth has a positive and significant effect on purchase intention in Fashion MSMEs in Denpasar City, brand trust has a positive and significant effect on purchase intention in Fashion MSMEs in Denpasar City, social media marketing has a positive and significant effect on brand trust in Fashion MSMEs in Denpasar City, electronic word of mouth has a positive and significant effect on brand trust in Fashion MSMEs in Denpasar City, social media marketing has a positive and significant effect on purchase intention in Fashion MSMEs in Denpasar City through brand trust mediation and electronic word of mouth has a positive and significant effect on purchase intention in Fashion MSMEs in Denpasar City through brand trust mediation.

Page 28 of 29 | Total Record : 290

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