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Contact Name
M. Alfin Fatikh
Contact Email
jurnalcommunicator@gmail.com
Phone
+6282233759586
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Sekretariat: Jl. Raya Taman Safari No.30 Prigen Pasuruan Jawa Timur (67157)
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Jawa timur
INDONESIA
Communicator : Journal of Communication
ISSN : -     EISSN : 30474302     DOI : https://doi.org/10.59373/comm
Communicator is published twice a year in March and September. It contains writing that is lifted from the results of research and conceptual thinking in the field of communication. Publishers receive written contributions that have never been published in other media. Posts can be directly inputted into the system of Komunikator e-journal on this page by way of registration first. Incoming scripts will be edited for uniformity of formats, terms, and other ordinances.
Articles 1 Documents
Search results for , issue "Vol. 2 No. 2 (2025): Communication" : 1 Documents clear
Digital Paradox in Indonesia's Govtech Transformation Fatah, Mubasyier; Ngamal, Yohanes
Communicator: Journal of Communication Vol. 2 No. 2 (2025): Communication
Publisher : Perkumpulan Dosen Tarbiyah Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59373/comm.v2i2.171

Abstract

The Indonesian government envisions Government Technology (GovTech) as a key accelerator toward Vision 2045 for modern and inclusive public services. However, despite massive investments in digital infrastructure from the Palapa Ring to INA Digital the implementation reveals a paradox between digital ambition and institutional reality. This study aims to critically examine the structural challenges hindering Indonesia’s GovTech transformation. Using a qualitative literature review, data were thematically analyzed from government reports, academic publications, and industry research. The findings highlight three core paradoxes: (1) persistent governance deficits and institutional weaknesses that undermine digital reforms; (2) a severe digital talent gap that limits system resilience; and (3) deepening socioeconomic inequality caused by uneven digital inclusion and cybersecurity vulnerabilities. The study concludes that Indonesia’s GovTech transformation remains a dialectic between utopian aspiration and systemic constraint. Its success depends on shifting from technological determinism toward strengthening governance, institutional accountability, and human capital. The study contributes original insight by framing the “utopian paradox” as a conceptual lens to explain how weak institutions systematically distort digital modernization efforts.

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