cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Anita Maulina
Contact Email
anita@stiami.ac.id
Phone
+6285888660606
Journal Mail Official
jiapjournal@stiami.ac.id
Editorial Address
Jl. Pangkalan Asem Raya No. 55, Johar Baru, Jakarta Pusat
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Jurnal Ilmu Administrasi Publik
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : -     EISSN : 27755053     DOI : https://doi.org/10.31334/jiap.v4i5
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 11 Documents
 1   2 
Search results for , issue "Vol 2, No 6: November 2022" : 11 Documents clear
Pengaruh Aplikasi E-Office Terhadap Peningkatan Kinerja Pegawai Pada Kantor Walikota Jakarta Barat Tahun 2022 Zakiyah Fitri; Tulus Santoso
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2977

Abstract

In order to guarantee the provision of accurate, open, centralized and integrated data and information services, it is necessary to regulate the guidelines for the collection and exchange of electronic data within the Provincial Government of the Special Capital City Region of Jakarta with Governor Regulation no. 06 of 2020 and Governor's Instruction No. 64 of 2021 regarding the acceleration of the use of E-Office. One example of the application of information technology in the DKI Jakarta Provincial Government is the development of E-Office applications. This study aims to determine the effect of using E-Office applications on employee performance. This study also limits the scope, namely only City Secretariat employees at the West Jakarta Mayor's office in 2022. The type of research used in this study is quantitative research with a descriptive approach. The results of the study stated that there was an influence between E-Office on employee performance for employees at the West Jakarta Mayor's Office of 70.8%. While 19.8% outside the variables that the authors examine.
Pengaruh Program E-Samsat Dan Samsat Keliling Terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor Di Daerah Jakarta Pusat Clara Shinta Alverina; Notika Rahmi
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2967

Abstract

This study aims to determine the effect of the e-Samsat and Mobile Samsat programs on taxpayer compliance in the Central Jakarta area. The research was conducted using quantitative methods at the Central Jakarta Samsat Office. The sample used in this study consisted of 105 respondents who were calculated based on the Hair formula with accidental sampling technique. Data were collected using a questionnaire and processed using SPSS Statistic 25. The results of this study indicate that the e-Samsat program has a positive effect on taxpayer compliance with a value of 3.064 and a significance value of 0.003. Mobile Samsat also has a significant effect on taxpayer compliance with a value of 8.573 and a significance value of 0.000. The results of the analysis of the coefficient of determination show that the e-Samsat and Mobile Samsat variables simultaneously have a positive and significant effect on Motor Vehicle Taxpayer Compliance in the Central Jakarta Region, with an R Square value of 0.488 or 48.8%, while the remaining 52.2% is the effect of other variables not examined in this study.
Analisis Implementasi Kebijakan Insentif Pajak Penghasilan Pasal 21 Ditanggung Pemerintah Dalam Rangka Pemulihan Ekonomi Pada KPP Pratama Jakarta Koja Tahun 2021 Rosa Anjelita; Notika Rahmi
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2972

Abstract

The research was motivated by the impact of the Covid-19 pandemic that first appeared in Indonesia in early 2020 on economic growth. To overcome the impact of the pandemic, the Indonesian government issued a government-borne article-21 income tax incentive policy to restore the situation for people affected by the pandemic. This study aims to analyze the implementation of the article-21 income tax incentive policy in an effort for economy recovery at the Primary Tax Office of Koja, Jakarta in 2021. The study was compiled using a qualitative descriptive method. Data sources consist of primary data, namely the results of interviews, and secondary data, namely documentation data. The results of the study show that the implementation of the government-borne article-21 income tax incentive policy at the Primary Tax Office of Koja, Jakarta in 2021 has begun in the post-covid-19 economic recovery stage. The result is that tax revenues continue to increase but the government continues to provide tax incentives. Only taxpayers who meet the criteria are entitled to take advantage of incentives. The campaign continues to be carried out through social media, but based on the results of interviews, there are several inhibiting factors, such as the delivery of the campaign which is not detailed enough, limiting tax withholding agent understanding, and the lack of readiness of tax officials. Efforts that need to be made are to optimize campaigns for tax withholding agent and improve the capacity of human resources in the tax office.
Pengaruh Pengawasan Dan Pelayanan Fasilitas Baggage Handling System (BHS) Terhadap Tingkat Kepuasan Penumpang Garuda Airline Di Terminal 3 Bandara Soekarno-Hatta Achep Satria Permana; Dwi Agustina
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2978

Abstract

This study aims to identify the impact of service quality on passengers’ satisfaction at Terminal 3 of Soekarno-Hatta Airport. Particularly, this study included a question on how the supervision and service of the Baggage Handling System (BHS) affects the satisfaction of Garuda Indonesia Airlines passengers at Terminal 3 of Soekarno-Hatta Airport. This study applied a survey using a questionnaire started from 12 February 2021 at 07:59:35 p.m. to 20 February 2021 at 10:41:52 p.m., which collected part of the whole data. In addition, this study employed a quantitative associative method. The survey involved 404 Garuda Indonesia passengers at Terminal 3 as the samples. The data were collected through observation and questionnaires distribution. This survey applied a non-stochastic sampling method with an intentional sampling method. In this study, we analyzed the data using simple linear regression. Based on the scores obtained from the survey results, there was a significant impact of the supervision and service of Baggage Handling System (BHS) on the satisfaction of Garuda Airline passengers at Terminal 3 of Soekarno-Hatta Airport, with a correlation coefficient of 0.764 and an error rate of 5%. This result indicated that the operational status of passengers’ satisfaction on BHS remained relevant with passengers’ expectations, and passengers’ satisfaction on BHS operation at Terminal 3 has fulfilled their current needs. In conclusion, the impact level of supervision and service of the Baggage Handling System (BHS) on passengers’ satisfaction amounted to 96.5%, while the rest, 3.5%, was influenced by other factors.
Implementasi Peraturan Bupati Tentang Tata Cara Pemungutan Pajak Hotel Dan Pajak Restoran Di Atas Kapal Wisata Dalam Meningkatkan Kepatuhan Wajib Pajak Di Kabupaten Manggarai Barat Tahun 2021 Eva Alfari Bugis; Notika Rahmi
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2968

Abstract

Hotel and restaurant taxes on tourist boats have not yet reachedthe target set by the local government of West Manggarai Regency. This phenomenon shows that the level of taxpayer compliance is still very low. Therefore, it is necessary to carry out proper implementation of the West Manggarai Regent's Regulation Number 58 of 2017 concerning Procedures for Collecting Hotel and Restaurant Taxes on Tourist Boats. This study aimed to analyze the implementation of the Regent's Regulation on Procedures for Collecting Hotel and Restaurant Taxes on Tourist Boats in an effort to improve taxpayer compliance as well as to analyze the obstacles faced and the efforts taken by the Regional Revenue Agency to overcome these obstacles. The research methodused was qualitative with a descriptive research type. The results of the study indicate that the Regent's Regulation on Procedures for Collecting Hotel and Restaurant Taxes on Tourist Boats has not been implemented properly due to the lack of socialization, inadequate human resource capabilities, insufficient infrastructure support, low supervision, and unidealimplementation of Standard Operating Procedures (SOP). Therefore, it is necessary to increase socialization, supervision, firm legal efforts, as well as education and training activities for Human Resources.
Analisis Efektivitas Layanan Kependudukan Dengan Menggunakan Aplikasi Alpukat Betawi Di Kelurahan Johar Baru Mila Cantika; Ivan Budi Susetyo
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2970

Abstract

The purpose of the study was to analyze the effectiveness of population services using the 'ALPUKAT Betawi' application in Johar Baru Urban Village, and identify obstacles and efforts to overcome them in population services process using the 'ALPUKAT Betawi' application. This research is a qualitative research with a descriptive approach, where primary data was obtained through interviews and secondary data through observation and documentation. Sources of data were several informants consisting of 2 people from service providers, 3 service recipients, and 1 academician. Based on the results of the study, it can be concluded that population services using the 'ALPUKAT Betawi' application have been running quite effectively. However, service providers need to receive more training, public understanding of the Betawi ALPUKAT application and service procedures is still low, and the internet network is not stable. To overcome these obstacles, training for providers needs to be improved, the existence of the ALPUKAT Betawi application and its service procedures need to be promoted to the public, and the internet network needs to be improved and made stable.
Analisis Potensi Penerimaan Pajak Kendaraan Bermotor di Masa Pandemi (Studi Kantor SAMSAT Kota Bekasi 2019-2021) Yumna Amelia; Irawati Irawati
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2975

Abstract

Background: The rapid increase of the number of motorized vehicles should be able to increase the potential for motor vehicle tax revenues. However, for the last 3 years, the motorized vehicle revenues in Bekasi City experienced a decline. Objective: This study aims to identify and analyze the potential for motor vehicle tax revenues during the pandemic (study at the Bekasi City SAMSAT Office in 2019-2021), the obstacles that arise, and efforts to overcome these obstacles. Methods: This research was conducted at the Bekasi City SAMSAT Office using descriptive qualitative research methods Results: Data was collected through observation, interviews and documentation. The results of the study show that the collection of motor vehicle taxes during the 2019-2021 pandemic in Bekasi City was quite good, but the exploration of potential was not maximized. In 2019 the realization of motor vehicle tax revenues reached Rp 1,129,312,381,500 or 100.71% and in 2020 it decreased to Rp 1,046,676,391,950 or 78.06%, not achieving the target. In 2021 the realization of motor vehicle tax revenues increased to Rp. 1,133,416,073,950 or 104.16%. The potential for motor vehicle tax revenues in the last 3 years has not been maximized due to the Covid-19 pandemic. To overcome these obstacles, several efforts need to be made, such as conducting tax amnesty programs and tax campaigns as well as improving the quality of service for taxpayers
Analisis Implementasi Kebijakan Penghapusan Sanksi Adminitrasi Pajak Kendaraan Bermotor Dalam Upaya Meningkatkan Penerimaan Pajak Daerah Di Kantor Samsat Cibinong Bogor Tahun 2021 NURANIS SITI RAHAYU; Licke Bieattant
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2971

Abstract

The purpose of this study was to analyze the implementation of the motor vehicle tax administration sanction elimination policy in an effort to increase local tax revenues at the Cibinong SAMSAT office in Bogor in 2021 and to find out the inhibiting factors and efforts of the West Java provincial government in overcoming the problems in the implementation of the motor vehicle tax administration sanction elimination policy in an effort to increase local tax revenues at the Cibinong SAMSAT office Bogor in 2021. This study used a qualitative approach with a descriptive type and data collection techniques in the form of interviewing informants to obtain primary data and documentation to obtain secondary data. The results of this study indicate that based on the data on the number of motorized vehicle taxpayers and data on income recapitulation or motor vehicle tax revenue in 2016-2021, the contribution of the policy of eliminating motor vehicle tax administrative sanctions to the regional tax revenues in 2021 at the Cibinong SAMSAT office in Bogor has fluctuated. Collaboration has been carried out by the Cibinong SAMSAT office in Bogor and several related agencies such as the police, Jasa Raharja, PUSDATIN (Data and Informatics Center), and the Information and Statistics Communications and Statistics Sub-dept, to campaign for policies to eliminate motor vehicle tax administration sanctions. Installation of banners and campaigns in print and internet media have also also carried out to build public awareness. However, there are still obstacles such as the lack of adequate facilities and infrastructure to reach a very wide area with a large number of taxpayers
Analisis Pengawasan dan Profesionalitas Apron Movement Controller (AMC) pada Bandara Sultan Aji Muhammad Sulaiman Sepinggan Balikpapan ASHYA KHAERUNIDA; Dwi Agustina
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2979

Abstract

The purpose of this study was to determine the conditions, obstacles, and efforts/solutions related to the supervision and professionalism of Apron Movement Controller (AMC) employees at Sultan Aji Muhammad Sulaiman Sepinggan Airport, Balikpapan. The concept used in this study is supervision and professionalism. This research was conducted at Sultan Aji Muhammad Sulaiman Sepinggan Airport, Balikpapan, from April 2021 to August 2021. The results of this study are that employees of the AMC Unit at Sultan Aji Muhammad Sulaiman Sepinggan Airport, Balikpapan, have shown good supervision and professionalism, the obstacles that exist in companies such as: a) The minimum number of supervisors so that the workload piles up; b) Officials are difficult to contact; c) Self-decision making, and efforts made to overcome obstacles that can be carried out by employees: a) Opening job vacancies; b) Promotion; c) Education and training.
Implementasi Kebijakan Pengungkapan Sukarela Di KPP Pratama Depok Cimanggis Tahun 2022 Dalam Rangka Meningkatkan Penerimaan Pajak Firda Oktafiyani; Selvi Selvi
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2969

Abstract

The purpose of this study is to analyze how the implementation of the voluntary disclosure policy at Depok Cimanggis Small Taxpayers Office, to identify implementation challenges, and to learn about initiatives taken by the organisation to address these challenges in order to raise tax revenue. This study employs a descriptive qualitative methodology through documentation and interviews with extension staff at KPP Pratama Depok Cimanggis, tax consultants, academics and taxpayers. The findings of this study showed that Depok Cimanggis Small Taxpayers Office implemented its voluntary disclosure policy correctly and consistently supervising the program's completion by incorporating all workers in its socialisation from January to June 2022. It is important to explain to taxpayers how the Voluntary Disclosure Program's rates compare to those of normal rates in order to pique their interest in taking part in the program. Government supervision over taxpayers who violate the tax code must be strong in order to improve compliance. Along with including stakeholders and the outside environment in policy socialization activities that can help voluntary disclosure policies be implemented.

Page 1 of 2 | Total Record : 11

 1   2 

Filter by Year

2022 2022


Reset
Filter By Issues
All Issue Vol. 5 No. 4: Juli 2025 Vol. 5 No. 3: Mei 2025 Vol. 5 No. 2: Maret 2025 Vol. 5 No. 1: Januari 2025 Vol. 4 No. 6: November 2024 Vol. 4 No. 5: September 2024 Vol. 4 No. 4: Juli 2024 Vol. 4 No. 3: Mei 2024 Vol. 4 No. 2: Maret 2024 Vol. 4 No. 1: Januari 2024 Vol 3, No 6: November 2023 Vol 3, No 5: September 2023 Vol 3, No 4: Juli 2023 Vol 3, No 3: Mei 2023 Vol 3, No 2: Maret 2023 Vol 3, No 1: Januari 2023 Vol 2, No 6: November 2022 Vol 2, No 5: September 2022 Vol 2, No 4: Juli 2022 Vol 2, No 3: Mei 2022 Vol 2, No 2: Maret 2022 Vol 2, No 1: Januari 2022 Vol 1, No 6: November 2021 Vol 1, No 5: September 2021 Vol 1, No 4: Juli 2021 Vol 1, No 3: Mei 2021 Vol 1, No 2: Maret 2021 Vol 1, No 1: Januari 2021 More Issue