cover
Contact Name
Anita Maulina
Contact Email
anita@stiami.ac.id
Phone
+6285888660606
Journal Mail Official
jiapjournal@stiami.ac.id
Editorial Address
Jl. Pangkalan Asem Raya No. 55, Johar Baru, Jakarta Pusat
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Jurnal Ilmu Administrasi Publik
ISSN : -     EISSN : 27755053     DOI : https://doi.org/10.31334/jiap.v4i5
Core Subject : Humanities, Social,
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
Articles 9 Documents
Search results for , issue "Vol. 5 No. 6: November 2025" : 9 Documents clear
EFEKTIVITAS PENGAWASAN ATAS PEMBERIAN FASILITAS KEMUDAHAN IMPOR TUJUAN EKSPOR (KITE) PADA KANTOR WILAYAH DJBC BANTEN TAHUN 2021 S.D. 2023 Moch Sentot Adi Prabowo; Ambarwati
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Trade is important for both individuals and a country. The development of information technology, communication, and transformation makes trading activities easier to the international level. In international trade, we recognize export activities. In an effort to increase export activities and support international trade activities, the Indonesian government through the Ministry of Finance provides KITE (Import Facility for Export Purpose) facilities to the perpetrators supervised by the Directorate General of Customs and Excise (DGCE). Supervision of the implementation of the KITE facility is by conducting monitoring and evaluation (Monev) activities by the DGCE Regional Office. This study aims to analyze the extent to which the effectiveness of supervision of the Banten DGCE Regional Office in carrying out its functions in monev activities for KITE facilities in the Banten region. This study analyzes the effectiveness of KITE facility supervision based on five aspects of indicators, namely the right policy, the right implementation, the right target, the right environment and the right process. Based on the results of interviews with the Banten DGCE Office, KITE facility recipients and academics, it can be concluded that all aspects of the indicator have been fulfilled by the Banten DGCE Office. However, behind the fulfillment of the indicator aspects there are still obstacles in the form of limited information technology systems in the supervision process, lack of human resources, non-optimal cross-agency coordination, and compliance from KITE facility companies. To overcome these obstacles, the Banten DGCE Regional Office has found solutions such as optimizing KITE facility supervision including strengthening digital systems, increasing employee capacity, routine coaching and education to facility recipient companies, and implementing risk-based supervision strategies and participatory approaches to build strategic partnerships and encourage voluntary compliance.
IMPLEMENTASI KEBIJAKAN PENGELOLAAN SAMPAH MELALUI PROGRAM BANK SAMPAH DI KECAMATAN KELAPA GADING KOTA ADMINISTRASI JAKARTA UTARA Ihsan Wahyudin; Ivan Budi Susetyo
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Residents in Kelapa Gading District, North Jakarta, face landfill problems because the volume of daily waste in DKI Jakarta continues to increase. In response, the government enacted Law Number 18 of 2008 and Governor Regulation Number 77 of 2020 concerning waste management. This study aims to analyze and evaluate the implementation of waste management policies through waste bank programs in the region. This study used a descriptive method based on a qualitative approach with data collection techniques including observation, interviews, and documentation. The informants consisted of four people, including the head of the Environmental Agency, the Chairman, and members of the waste bank in Kelapa Gading District, as well as a lecturer in public administration. The results showed that the implementation of the Waste Management Policy through the Waste Bank Program in Kelapa Gading District is in accordance with Pergub 77 of 2020 concerning Waste Management for Community Harmony and meets four aspects of research, namely communication, resources, disposition, and organizational structure. However, there are still constraints on communication aspects and resources that need to be improved in order to achieve optimal implementation. Obstacles to implementing the policy include a lack of understanding of the policy, difficulties in program socialization, limited infrastructure, and adequate facilities, as well as the need to increase public awareness and face challenges in monitoring and changing policies. Obstacles to implementing the policy include a lack of understanding of the policy, difficulties in program socialization, limited infrastructure, and adequate facilities, as well as the need to increase public awareness and face challenges in monitoring and changing policies. To overcome obstacles in the implementation of waste management policies through the waste bank program in Kelapa Gading District, efforts need to be made such as increasing inclusive socialization, forming positive examples through pilot waste banks, strengthening supporting infrastructure, and conducting good coordination and supervision.
PENGARUH EDUKASI DAN LITERASI PAJAK TERHADAP KEPATUHAN WAJIB PAJAK DALAM MEMBAYAR PAJAK KENDARAAN BERMOTOR DI SAMSAT KOTA TANGERANG TAHUN 2022-2024 Lisa Arisa Fiatri; Fani Julian Hasani
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to evaluate the extent to which tax education and tax literacy influence taxpayer compliance in paying Motor Vehicle Tax (PKB) within the jurisdiction of the Samsat Office in Tangerang City. The increase in PKB arrears during the 2022 to 2024 period indicates a compliance issue that is likely related to the public’s limited understanding of their tax obligations. This research applies a quantitative approach using a survey method by distributing questionnaires to 100 respondents who are motor vehicle taxpayers. Tax education and tax literacy are used as independent variables, while taxpayer compliance serves as the dependent variable. The data were analyzed using multiple linear regression with the help of SPSS software. The findings show that both tax education and tax literacy have a positive and significant effect on taxpayer compliance, both partially and simultaneously. This suggests that improving the quality of tax information and enhancing taxpayers’ ability to understand and use digital tax services such as the SIGNAL application and E Samsat can encourage timely and compliant tax behavior. Therefore, it is important for local governments and relevant institutions to continue developing effective and structured tax education and literacy programs as an effort to optimize PKB revenue which is a major component of Regional Original Revenue (PAD).
Analisis Inovasi Aplikasi Identitas Kependudukan Digital dalam Meningkatkan Pelayanan Publik oleh Dinas Kependudukan dan Pencatatan Sipil di Kelurahan Kebon Bawang, Jakarta Utara Anisa Darajatun; Ana Chaerunisyah
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

e-Government and the electronic identity card (e-KTP) are tangible examples of technological advancement in the public sector, including the implementation of the Digital Population Identity (IKD), a digital system that integrates population data to streamline information management and support the provision of administrative services to community. However, as of now, 67.38% or 29,526 out of 43,816 residents of Kebon Bawang Sub district have yet to activate the system, primarily due to various technical and socialization- related constraints. This research aims to examine the effectiveness of the IKD application innovation in Kebon Bawang Sub district and to identify the barriers as well as efforts to overcome them. The research method employed is qualitative descriptive, with data collected through interviews, observations, and documentation. The findings reveal that although the IKD application offers benefits in terms of access and time efficiency, public services in the field remain largely manual due to the low activation rate and suboptimal application performance. Therefore, through outreach programs such as “Jemput Bola” (Proactive IKD Registration Initiative), community participation in IKD activation is expected to significantly enhance awareness and understanding of the digital transformation of population administrative services.
IMPLEMENTASI PENAGIHAN PAJAK BUMI BANGUNAN PENCAIRAN PIUTANG DI KECAMATAN KOJA TAHUN 2024 Acqal Ardinata; Selvi
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the Implementation of Rural and Urban Land and Building Tax (PBB-P2) Collection in the Context of Receivables Settlement in Koja District in 2024. The background of this research is based on the fluctuation of PBB-P2 revenue realization and the significant increase in tax receivables in 2024. This research uses a descriptive qualitative approach with data collection techniques through interviews, observations, and documentation. Data analysis refers to the Van Meter and Van Horn (1975) policy implementation model, which consists of six variables: policy standards and objectives, resources, implementing organization characteristics, inter- organizational communication, implementers’ disposition, and external environment. The results indicate that the implementation of PBB-P2 collection in Koja District has been relatively effective, as reflected by the achievement exceeding the target in 2023 and 2024. However, there are still obstacles such as low taxpayer awareness, limited human resources, suboptimal data updating, and socio- economic factors affecting taxpayers’ ability to pay. Efforts to overcome these obstacles include increasing public outreach, optimizing cross-sector collaboration, utilizing information technology, and strengthening coordination between tax officers and local government apparatus. This study provides an academic contribution as a reference for local tax collection implementation, as well as practical benefits for the Provincial Government of DKI Jakarta and the Regional Revenue Agency in formulating strategies to improve PBB-P2 receivable settlements.
Efektivitas Penerapan Kebijakan Pajak Pertambahan Nilai atas Perdagangan Melalui Sistem Elektronik (PMSE) dalam Peningkatan Penerimaan Pajak di KPP Badan dan Orang Asing (BADORA) Tahun Sinta Sania; Rahadi Pramono Singgih; Supriyono
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aimed to analyze the effectiveness of implementing the Value-Added Tax (VAT) policy on Electronic Commerce (EC) in increasing tax revenue at the Tax Office for Legal Entities and Foreign Individuals (BADORA) in 2024. The background of this study is the increasing number of digital transactions that are not yet fully covered by the tax system. The approach used is descriptive qualitative. Data was obtained through interviews with tax officials, consultants, and academics. Analysis used Riant Nugroho's policy effectiveness theory with five indicators: policy accuracy, implementers, targets, environment, and process. The results indicated that the PPN PMSE policy is sufficiently effective in increasing tax revenue. Effectiveness is supported by a digital reporting system, business compliance, and inter-agency support. However, challenges remain, such as insufficient business understanding and cross-border reporting challenges.
ANALISIS EFEKTIVITAS PENGAWASAN BEA DAN CUKAI BERDASARKAN SURAT PEMBERITAHUAN JALUR MERAH DALAM RANGKA PENGAMANAN KEUANGAN NEGARA DI TEMPAT PEMERIKSAAN FISIK TERPADU GRAHA SEGARA TAHUN 2024 Citra Novlyani; M Ronny Meliala
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the effectiveness of supervision conducted by the Customs Surveillance Unit based on the Red Line Notification Letter (SPJM) in safeguarding state revenue at the Integrated Physical Inspection Facility (TPFT) Graha Segara in 2024. Supervision through SPJM is part of the risk management system implemented by the Directorate General of Customs and Excise (DJBC) to identify and inspect high-risk imported goods. However, the increasing number of SPJM issued each year poses its own challenges in implementation, including technical, administrative, coordination, and infrastructure issues. This research employs a qualitative approach using in-depth interviews with key informants, including surveillance officers, structural officials, service users, and technical trainers. Secondary data were obtained from official DJBC documents and operational data from the Main Customs and Excise Office Type A Tanjung Priok. The analysis refers to the three effectiveness indicators developed by David J. Lawless: organizational effectiveness, group effectiveness, and individual effectiveness. The findings indicate that the implementation of SPJM-based supervision at TPFT Graha Segara is generally effective, although it still faces several challenges such as limited inspection tools, lack of real-time integrated information systems, and differing standards among technical agencies. Nevertheless, DJBC has undertaken various efforts, including system digitalization, technical training enhancement, and improved inter-agency coordination. Evaluating the effectiveness of SPJM supervision is crucial to ensure that the function of safeguarding state revenue can operate optimally, efficiently, and adaptively in response to the dynamics of international trade.
Analisis Kinerja Pelayanan Publik Berbasis Online Di Kota Bekasi Melalui Penggunaan Aplikasi E-Open Dan Website MPP Bayu Setya Aji; Adin Dahuri
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Performnace Analysis of Online-Based Public Service in Bekasi City Through The Use Of E-Open Application and MPP Website Adminitrative Sciences, STIAMI Insitute, Advisor.Drs Adin Dahuri,M.M. The E-Open Application and MPP Website In Bekasi City Are Facility and infrastructure developed for public service. The purposes of is research counducted by field surveys are to indentify issues in performance, service, or public opinions on online- Based Public Service in Bekasi City Through The Use Of E- Open Application and MPP Website in Bekasi City and to find out Whether or not innovation factors affect public interest in Bekasi City. In addition,it provides insight for future improvements in addressing public concerns in online service. The resuts of the research on these tools serve as aducational processes that are update annually in accordance with exiting policies and procedures. They are essential elements in serving the public to ensure publc satisfaction and to meet their needs, the providing convenience and effective and efficient impact.
Pengaruh Sanksi Pajak dan Tarif Pajak terhadap Kepatuhan Wajib Pajak UMKM di Jagakarsa, Jakarta Selatan Faiz Rizky Ramdani; Erni Prasetiyani
Jurnal Ilmu Administrasi Publik Vol. 5 No. 6: November 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the effect of tax sanctions and tax rates on the tax compliance of Micro, Small, and Medium Enterprises (MSMEs) in Jagakarsa, South Jakarta. The research uses a quantitative approach with a sample of 98 respondents selected using the Slovin formula. Data analysis techniques include validity and reliability tests, classical assumption tests, multiple linear regression, F-test, R-squared test, and t-test. The findings show that tax sanctions have a significant positive effect on tax compliance with a t-value of 4.050 > t-table value 1.660, and a determination coefficient of 51.9%. Similarly, tax rates significantly affect compliance with a t-value of 6.130 > t-table value 1.660, and a determination coefficient of 59.5%. Simultaneously, tax sanctions and tax rates significantly influence compliance with an R-squared value of 64.8% and a regression equation of Y = 0.225 + 0.420X1 + 0.483X2 + e. These results highlight the importance of fair enforcement and balanced tax policies to improve taxpayer compliance among MSMEs.

Page 1 of 1 | Total Record : 9