cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Anita Maulina
Contact Email
anita@stiami.ac.id
Phone
+6285888660606
Journal Mail Official
jiapjournal@stiami.ac.id
Editorial Address
Jl. Pangkalan Asem Raya No. 55, Johar Baru, Jakarta Pusat
Location
Kota adm. jakarta pusat,
Dki jakarta
INDONESIA
Jurnal Ilmu Administrasi Publik
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : -     EISSN : 27755053     DOI : https://doi.org/10.31334/jiap.v4i5
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang berkaitan dengan administrasi publik, kebijakan publik, tata kelola pemerintahan, perpajakan, serta isu-isu kontemporer dalam sektor publik. Fokus Jurnal Jurnal ini berfokus pada pengembangan teori, konsep, dan praktik dalam administrasi publik yang relevan dengan dinamika pemerintahan, kebijakan publik, pelayanan publik, serta sistem perpajakan di tingkat lokal, nasional, maupun global. Ruang Lingkup Jurnal Jurnal Ilmu Administrasi Publik mencakup berbagai topik penelitian dan kajian ilmiah, antara lain: 1. Administrasi Publik Reformasi birokrasi dan tata kelola pemerintahan Inovasi dalam administrasi publik E-Government dan transformasi digital dalam sektor publik Manajemen organisasi publik Kepemimpinan dalam sektor publik 2. Kebijakan Publik Formulasi, implementasi, dan evaluasi kebijakan publik Kebijakan sosial, ekonomi, dan lingkungan Analisis kebijakan berbasis bukti Partisipasi publik dalam pembuatan kebijakan Regulasi dan deregulasi dalam kebijakan publik 3. Pelayanan Publik Model dan strategi peningkatan kualitas layanan publik Inovasi dalam pelayanan publik Responsivitas dan akuntabilitas sektor publik Pelayanan publik berbasis teknologi informasi Kepuasan masyarakat terhadap pelayanan publik 4. Keuangan dan Anggaran Publik Pengelolaan keuangan daerah dan negara Akuntabilitas dan transparansi keuangan publik Efektivitas kebijakan fiskal dalam pembangunan Pendanaan dan investasi dalam sektor publik 5. Perpajakan dalam Administrasi Publik Kebijakan perpajakan dan dampaknya terhadap perekonomian Administrasi perpajakan dan efisiensi sistem perpajakan Digitalisasi dan modernisasi sistem perpajakan (e-filing, e-billing, e-invoice) Tax compliance dan strategi peningkatan kepatuhan pajak Pengelolaan penerimaan pajak daerah dan nasional Pajak sebagai instrumen kebijakan fiskal Tax justice dan dampaknya terhadap pembangunan ekonomi 6. Desentralisasi dan Otonomi Daerah Tata kelola pemerintahan daerah Sinergi antara pemerintah pusat dan daerah Pembangunan daerah berbasis partisipasi masyarakat Inovasi kebijakan daerah dalam pelayanan publik 7. Isu Kontemporer dalam Administrasi Publik Good governance dan anti-korupsi Administrasi publik dalam menghadapi krisis dan bencana Digitalisasi sektor publik dan kebijakan smart city Peran sektor swasta dan masyarakat dalam pembangunan publik Jurnal ini menerima artikel hasil penelitian, studi literatur, dan kajian konseptual yang memberikan kontribusi dalam pengembangan ilmu administrasi publik. Setiap naskah yang diterbitkan telah melalui proses peer-review untuk memastikan kualitas akademik dan orisinalitasnya. Dengan terbit setiap dua bulan sekali, jurnal ini diharapkan dapat menjadi referensi akademik yang berkelanjutan bagi mahasiswa dalam memahami dinamika administrasi publik serta berkontribusi dalam pengembangan ilmu dan kebijakan publik, termasuk bidang perpajakan, di Indonesia.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 340 Documents
 6   7   8   9   10 
Pengaruh Profesionalitas Kerja dan Komitmen Organisasi Terhadap Kinerja Pegawai Dinas Komunikasi, Informatika, Statistik dan Persandian Kota Bekasi Tahun 2022 Parjaya Parjaya; Wahidin Septa Zahran
Jurnal Ilmu Administrasi Publik Vol 2, No 4: Juli 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i4.2952

Abstract

The purpose of this study is to determine the how much influence of work professionality and organizational commitment on employee performance in Department of Communication, Information, Statistics and Code of Bekasi City. The research method used is quantitative research in the form of survey. Samples this research are 97 employee. Methods of data collection using questionnaires with likert scale. Conclusion this study : (1) influence of work professionality on employee performance, regression line ????̂  = -0,661 + 0,804X1. Hypothesis test with t-test result obtained by Sig. = 0,000 and tcount = 37,564 > ttable = 1,661, H0 reject; (2) influence of organizational commitment  on  employee  performance,  regression  line  ????̂   = 1,864 + 0,840X2. Hypothesis test with t-test result obtained by Sig. = 0,000 and tcount = 31,403 > ttable = 1,661, H0 reject; (3) influence of work professionality and organizational commitment  on  employee  performance,  regression  line  ????̂  =  - 0,734 + 0,495X1 + 0,350X2. Hypothesis test with F-test result obtained by Sig. = 0,000 and Fcount = 1045,360 > Ftable = 3,093, H0 reject. Conclusion of this research : (1) work professionality strong positive influence and significant on employee performance; (2) organizational commitment strong positive influence and significant on employee performance; (3) work professionality and organizational commitment together strong positive influence and significant on employee performance.
Analisis Pengawasan Cukai Hasil Tembakau Di Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Tipe Madya Pabean A Jakarta Tahun 2020-2022 Kuntoro, Triandi; Rahmi, Notika
Jurnal Ilmu Administrasi Publik Vol. 4 No. 2: Maret 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i2.3738

Abstract

The phenomenon of non-tax state revenue (PNBP) from the tobacco sector that has not been optimized makes the Ministry of Finance, Directorate General of Customs and Excise must try to find new solutions and breakthroughs to increase state revenue. Until now, the government continues to optimize the sector. According to Indonesia Law no. 39 of 2007 concerning Amendments to Law no. 11 of 1995 concerning Excise, based on article 1 excise is defined as "State levies imposed on certain goods that have the properties or characteristics stipulated in this law". This study aims to analyze how the level of tobacco excise supervision at KPPBC TMP A Jakarta, what are the inhibiting entities faced by KPPBC TMP A and what are the driving entities that support KPPBC TMP A Jakarta in supervising tobacco excise to maintain smooth state revenue. The research method used is qualitative with descriptive research type. Data sources consist of primary data in the form of interviews and secondary data in the form of documentation data. The results of this study indicate: Supervision of tobacco excise has been maximized but there are several things that need to be improved, among others, namely the number of employees, employee knowledge and compliance with government regulations. It is expected that the supervision of tobacco excise in order to increase PNBP will run optimally.
Pengaruh Tunjangan Kinerja dan Disiplin Kerja Terhadap Kinerja Pegawai Sekretariat Inspektorat Jenderal Kementerian Pertanian Basuki Basuki; A.H. Rahadian
Jurnal Ilmu Administrasi Publik Vol 1, No 2: Maret 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i2.2685

Abstract

This study aims to analyze the influence of Performance Allowances and Work Discipline toward Employees Performance both partially and simultaneously. The research uses a quantitative approach. The sample in this study amounted to 73 people using the Slovin formula to determine the number of samples. The research instrument used a questionnaire and variable measurement using a Likert scale with the characteristics of respondents were Civil Servants at the Secretariat of the Inspectorate General of the Ministry of Agriculture. Performance allowances (X1) and work discipline (X2) as independent variables will be tested simultaneously (simultaneously) their effect on the performance of civil servants (Y) as the dependent variable. Test the direct effect (partial) of performance benefits (X1) on the performance of civil servants (Y) and examine the direct (partial) effect of work discipline (X2) on the performance of civil servants (Y). The data was analyzed quantitatively using analytical tools in the form of validity test and reliability tested with IBM SPSS version 23 program. The results of the study state that performance allowances (X1) and work discipline (X2) have a positive and significant effect on the performance of civil servants (Y). Performance allowance (X1) has no significant effect on the performance of civil servants (Y) and work discipline (X2) has a positive and significant effect on the performance of civil servants (Y).
Pengaruh Pengawasan Dan Pelayanan Fasilitas Baggage Handling System (BHS) Terhadap Tingkat Kepuasan Penumpang Garuda Airline Di Terminal 3 Bandara Soekarno-Hatta Achep Satria Permana; Dwi Agustina
Jurnal Ilmu Administrasi Publik Vol 2, No 6: November 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i6.2978

Abstract

This study aims to identify the impact of service quality on passengers’ satisfaction at Terminal 3 of Soekarno-Hatta Airport. Particularly, this study included a question on how the supervision and service of the Baggage Handling System (BHS) affects the satisfaction of Garuda Indonesia Airlines passengers at Terminal 3 of Soekarno-Hatta Airport. This study applied a survey using a questionnaire started from 12 February 2021 at 07:59:35 p.m. to 20 February 2021 at 10:41:52 p.m., which collected part of the whole data. In addition, this study employed a quantitative associative method. The survey involved 404 Garuda Indonesia passengers at Terminal 3 as the samples. The data were collected through observation and questionnaires distribution. This survey applied a non-stochastic sampling method with an intentional sampling method. In this study, we analyzed the data using simple linear regression. Based on the scores obtained from the survey results, there was a significant impact of the supervision and service of Baggage Handling System (BHS) on the satisfaction of Garuda Airline passengers at Terminal 3 of Soekarno-Hatta Airport, with a correlation coefficient of 0.764 and an error rate of 5%. This result indicated that the operational status of passengers’ satisfaction on BHS remained relevant with passengers’ expectations, and passengers’ satisfaction on BHS operation at Terminal 3 has fulfilled their current needs. In conclusion, the impact level of supervision and service of the Baggage Handling System (BHS) on passengers’ satisfaction amounted to 96.5%, while the rest, 3.5%, was influenced by other factors.
Analisis Pengawasan Pemungutan Pajak Air Tanah Dalam Meningkatkan Penerimaan Pajak Air Tanah Pada Badan Pendapatan Daerah Provinsi Dki Jakarta Tahun Anggaran 2023 Harjo, Dwikora; Oviana, Maya; Milleano, Dani
Jurnal Ilmu Administrasi Publik Vol. 4 No. 4: Juli 2024
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v4i4.4056

Abstract

Local taxes are taxes levied and managed by local governments to finance all government functions and regional development. The Regional Revenue Agency is a regional device that functions to manage all types of regional revenue and income, one of which is groundwater tax (PAT). This research was conducted to find out the supervision of groundwater tax collection as well as obstacles and efforts in increasing groundwater tax revenue at the Regional Revenue Agency of DKI Jakarta Province. This research uses a descriptive qualitative method. Data collection from this research is by conducting interview, observation, and documentation. The theory used in this research is supervision according to Handoko. The results showed that groundwater tax supervision did not reach the revenue target in 2023 with a percentage of 93.07% even though the number of taxpayers increased in 2023 by 6.294 taxpayers. This is due to several obstacles taxpayers only use groundwater as a reserve and are severely restricted, the poor quality of groundwater, as well as low awareness and non- compliance taxpayers with their tax obligations. Efforts made by the Regional Revenue Agency of DKI Jakarta Province are to integrate the groundwater tax system with the development of the groundwater utilisation system and conduct socialisation for data collection and confirmation of groundwater use for taxpayers.
Analisis Strategi Peningkatan Penerimaan Pajak Reklame Pada Badan Pendapatan Daerah Kota Tangerang Selatan Tahun 2018-2020 Malyda Puspita Sari; Jiwa Pribadi; Yopy Ratna Dewanti
Jurnal Ilmu Administrasi Publik Vol 1, No 4: Juli 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v1i4.2851

Abstract

The   research   aimed   to   discuss   the Analysis of Advertising Tax Revenue Improvement at the Regional Revenue Agency of South Tangerang City in 2018-2022. The subject of the issue in the research is determining the strategy of the Regional Revenue Agency to improve the advertising tax revenue, identify the problems,  and  the  efforts  made  to overcome those problems. The research employs a qualitative approach with a descriptive method. The researcher conducted interviews with the resources person to determine the actual conditions. Based on the research, the Regional Revenue Agency of South Tangerang City Selatan Formulated a programmatic strategy, organizational strategy resources support strategy and institutional strategy. As  a  result,  the  advertising  revenue  in 2018-2020 exceeded its target. However , the problem encountered related to the lengthy tax payment process resulted in advertising taxpayer’s compliance. The effort made by the Regional Revenue agency of South Tangerang City was developing an application and preparing new regulations that would shorten the process of advertising tax payment
Strategi Sosialisasi Perpajakan Atas Transaksi E-Commerce Pada UMKM Pada UMKM (Studi Kasus Pada KPP Jakarta Pademangan) Ayu Silviani Dewi; Bambang Irawan
Jurnal Ilmu Administrasi Publik Vol 3, No 3: Mei 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i3.3164

Abstract

The number of e-commerce transactions in indonesia from year to year has always increased. With the increase of e-commerce transactions in Indonesia with the number of taxpayers also increased. The increase in the number of taxpayers must be balanced with taxpayer compliance in paying taxes. The purpose of this study is to examine the strategy of socialization of taxation on e-commerce transactions in MSMEs at the Tax Office Pratama Pademangan. The method used in this study is a qualitative method with data collection techniques conducted by the method of interviews, observation and documentation, with six speakers, namely two e-commerce business taxpayers, two representatives of the supervision and consultation section of the Tax Office Pratama Pademangan, and two from the stiami Institute academics. The results of this study indicate that the socialization of taxes through social media, news on social media held events, community involvement, approach through whatsapp and door to door have a positive effect on taxpayer awareness and compliance e- commerce actors in paying tax obligations on e-commerce transactions in MSMEs. While the socialization strategy of identity inclusion has no influence on taxpayer compliance of e-commerce businesses in MSMEs.
ANALISIS IMPLEMENTASI KEBIJAKAN AUDIT KEPABEANAN DALAM RANGKA PENINGKATAN KEPATUHAN IMPORTIR DI DIREKTORAT JENDERAL BEA DAN CUKAI RAWAMANGUN TAHUN 2022 - 2023 Handayani, Alya Rohili; Susanto, Imam
Jurnal Ilmu Administrasi Publik Vol. 5 No. 1: Januari 2025
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v5i1.4516

Abstract

This research aims to analyze the implementation of customs audit policies in order to increase importer compliance at the Directorate General of Customs and Excise in Rawamangun in 2022-2023. The method used is qualitative, with a focus on implementing customs audit policies to increase importers at the directorate general of customs and excise. The research results show that the implementation of the customs audit policy regulated in PMK 118 of 2021 has made a positive contribution to importer compliance, even though there are various obstacles such as limited human resources and regulatory complexity. Efforts to overcome these obstacles include increasing coordination between DJBC and importers, as well as utilizing information technology to streamline the audit process. The conclusion of this research confirms that an effective customs audit policy can create a more transparent and accountable system, as well as increase importer compliance with applicable policies.
Analisis Efektivitas Dan Efisisensi Layanan Penyampaian Surat Keberatan Secara Online (E-Objection) Pada Kantor Pelayanan Pajak Pratama Menteng Dua Nursyifa Syawaliyah; Dian Wahyudin
Jurnal Ilmu Administrasi Publik Vol 2, No 1: Januari 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v2i1.2898

Abstract

E-objection is a form of tax modernization through the use of information technology which aims to make the delivery of objection letters   more   flexible,   fast,   safe   and   practical.   Utilization   of information technology in taxation is expected to improve services to taxpayers, in terms of success, satisfaction, time, cost and effort to be more effective and efficient. The purpose of this research is to analyze the effectiveness and efficiency as well as the constraints and driving entities of e-objection services at the Primary Tax Office of Menteng Dua. The research method used was a qualitative method with data collection techniques in the form of interviews, observations and literature studies. The results of this study indicate that the e-objection service at the Primary Tax Office of Menteng Dua is quite effective and efficient. Its effectiveness is seen in the success of the program and  targets,  satisfaction  with the program,  the  level  of  input  and output and the achievement of overall goals. Its efficiency is seen in time, cost and effort. On the other hand, DGT's central network/server disruption, unregistered letter numbers and low public understanding are obstacles in the e-objection service. However, the Primary Tax Office of Menteng Dua always tries to find solutions to overcome them, for example by carrying out regular maintenance and update.
Pengaruh Kesadaran Wajib Pajak dan Moral Wajib Pajak Terhadap Kepatuhan Wajib Pajak UMKM di Kota Bekasi Nursifah Marwah; Daryanto Hesti Wibowo
Jurnal Ilmu Administrasi Publik Vol 3, No 6: November 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jiap.v3i6.3469

Abstract

The contribution of MSMEs to the National Gross Domestic Product (GDP) according to current prices in 2018 is around 60% or 60 million,  but  only  1.5  million  pay  taxes  or  2.2%  of  income  tax receipts. Then, as of April 1, 2019 the Directorate General of Taxes recorded the realization of annual notification letter reporting (SPT) of  11.309  million  people,  or  the  equivalent  of  61.7%  of  18.334 million taxpayers. This shows that there is still low awareness and compliance with taxation by taxpayers. This research wants to make an  academic  contribution  to  the  picture  of  optimizing  the  tax potential  of  Micro,  Small,  and  Medium  Enterprises  (MSMEs) through the Awareness and Moralty approach. The type of research used id explanatory with a quantitative approach. The research was conducted on a sample of Small and Medium Enterprises (SMEs) in Bekasi  City  (West  Bekasi).  The  hypotheses  tested  are  1)    The significant effect of Taxpayer Awareness on Tax payer Compliance of   Micro,   Small,   and   Medium   Enterprises   (MSMEs);   2)    The significant influence of Taxpayer Morale on Taxpayer Compliance; 3)      Simultaneously    and   significantly   the   effect   of   Taxpayer Compliance of Micro, Small, and Medium Enterprises (MSMEs).

Page 8 of 34 | Total Record : 340

 6   7   8   9   10 

Filter by Year

2021 2025


Reset
Filter By Issues
All Issue Vol. 5 No. 6: November 2025 Vol. 5 No. 5: September 2025 Vol. 5 No. 4: Juli 2025 Vol. 5 No. 3: Mei 2025 Vol. 5 No. 2: Maret 2025 Vol. 5 No. 1: Januari 2025 Vol. 4 No. 6: November 2024 Vol. 4 No. 5: September 2024 Vol. 4 No. 4: Juli 2024 Vol. 4 No. 3: Mei 2024 Vol. 4 No. 2: Maret 2024 Vol. 4 No. 1: Januari 2024 Vol 3, No 6: November 2023 Vol 3, No 5: September 2023 Vol 3, No 4: Juli 2023 Vol 3, No 3: Mei 2023 Vol 3, No 2: Maret 2023 Vol 3, No 1: Januari 2023 Vol 2, No 6: November 2022 Vol 2, No 5: September 2022 Vol 2, No 4: Juli 2022 Vol 2, No 3: Mei 2022 Vol 2, No 2: Maret 2022 Vol 2, No 1: Januari 2022 Vol 1, No 6: November 2021 Vol 1, No 5: September 2021 Vol 1, No 4: Juli 2021 Vol 1, No 3: Mei 2021 Vol 1, No 2: Maret 2021 Vol 1, No 1: Januari 2021 More Issue