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Jurnal Manajemen Bisnis
ISSN : 14108992     EISSN : 26542757     DOI : -
​Esensi: Jurnal Bisnis dan Manajemen adalah jurnal ilmiah yang diterbitkan oleh Institut Bisnis Nusantara Jakarta. Jurnal ini fokus pada bidang akuntansi, bisnis, ekonomi, keuangan, dan manajemen.
Articles 6 Documents
Search results for , issue "Vol. 28 Issue 2 (2025)" : 6 Documents clear
Dari Kualitas Layanan dan Store Atmosphere Menuju Loyalitas: Analisis Peran Mediasi Kepuasan Pelanggan di Cinema XXI Nabillah Ibtisamah; Novan Yurindera
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.337

Abstract

Penetilian ini bertujuan untuk mengetahui ada tidaknya pengaruh social media marketing dan electronic word of mouth terhadap keputusan pembelian point coffee melalui mediasi brand image. variabel eksogen yang terdiri dari variabel yaitu social media marketing dan electronic word of mouth, serta variabel endogen yaitu brand image dan keputusan pembelian. Metode penelitian yang digunakan pada penelitian ini adalah metode kuantitatif. Populasi dalam penelitian ini adalah penonton Cinema XXI. Teknik pengambilan sampel yang digunakan dalam penelitian ini adalah nonprobability sampling, dengan jumlah responden sebanyak 200. Analisis data menggunakan metode analisis outer model, analisis deskriptif, dan analisis inner model. Hasil analisis SEM-PLS menunjukkan bahwa Kualitas Layanan berpengaruh terhadap Loyalitas, Store Atmosphere berpengaruh terhadap Loyalitas, Kualitas Layanan berpengaruh terhadap Kepuasan Pelanggan, Store Atmosphere berpengaruh terhadap Kepuasan Pelanggan, Kepuasan Pelanggan berpengaruh terhadap Loyalitas, Kualitas Layanan berpengaruh terhadap Loyalitas dengan Kepuasan Pelanggan sebagai variabel intervening, Store Atmosphere terhadap Loyalitas dengan Kepuasan Pelanggan sebagai variabel intervening.
The Impact of Environmental, Social, and Governance (ESG) Performance, Leverage, and Cash Flow on Firm Growth Roslita, Evy; Basrah LubiS
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.338

Abstract

This research aims to analyze the impact of Environmental, Social, and Governance (ESG) performance, leverage, and cash flow on company growth, represented by profit growth and asset growth, in firms belonging to the consumer non-cyclicals sector. Using the purposive sampling method, a total of 83 consumer non-cyclicals companies listed on the Indonesia Stock Exchange during 2021–2022 were selected as samples. Based on multiple linear regression analysis, the results show that cash flow has a positive effect on profit growth, while leverage has a negative effect on profit growth. However, Environmental, Social, and Governance performance has no significant effect. Furthermore, the study also finds that all the independent variables observed have no significant effect on company growth as measured by asset growth.
ANALYSIS OF FACTORS DETERMINING WORK ENGAGEMENT OF XYZ COMPANY EMPLOYEES Suherman, Silvi Rosiana; Adiawaty, Susi
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.339

Abstract

This study aims to analyze the influencePerceived Organizational Support (POS), Well Being, And Job Satisfaction to Work Engagementon employees of PT. XYZ. This study also aims to determine which variables are most dominant in influencingWork EngagementThe research method used is quantitative and descriptive associative. The research sample consisted of all 70 employees of PT. XYZ, with the sampling technique usingpurposive sampling. The data collection technique was carried out through a questionnaire using a Likert scale of 5. Data analysis usedStructural Equation Modeling(SEM) approachPartial Least Square(PLS) by conducting testingOuter Model, Inner Model, and simultaneous F test. The results of the study show that partially,Perceived Organizational Support(POS) andJob Satisfaction no significant effect to Work Engagement. However, the variablesWell Being have a significant impact to Work Engagement. Simultaneously,Perceived Organizational Support, Well Being, And Job Satisfaction have a significant impact to Work Engagement. The most dominant variable influencingWork Engagement is Well Being.
WORKLOAD DYNAMICS AND ORGANIZATIONAL SUPPORT: THEIR IMPACT ON JOB STRESS AND EMPLOYEE COMMITMENT AT BANK ABC REGION X Ramdani, Siti Hidajati; Dewi, Theresia Agitha; Adiawaty, Susi
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.340

Abstract

This study aims to analyze the influence of Workload and Perceived Organizational Support (POS) on Job Stress and their impact on Organizational Commitment at Bank ABC, Region X. High workload and lack of organizational support can trigger job stress, which negatively impacts employee commitment. This study used a quantitative approach with the Partial Least Squares (PLS) method to analyze the relationship between variables. The study sample consisted of 54 employees of Bank ABC, Region X, selected using a saturated sampling technique (non-probability sampling). The results showed that workload had a significant positive effect on job stress, while perceived organizational support had a significant effect on job stress, which is theoretically negative. Furthermore, job stress was shown to have a significant negative impact on employee commitment to the organization. Simultaneously, workload, POS, and job stress strongly explained variations in organizational commitment ($R^2=0.989). This study emphasizes the importance of effective workload management and increased organizational support in efforts to improve employee well-being and commitment, with job stress playing a significant role as a mediating variable.
THE EFFECT OF TRUST AND CUSTOMER ENGAGEMENT ON BUYING INTEREST OF PAKUAN UNIVERSITY STUDENTS IN THE TIKTOK SHOP APPLICATION Ramdani, Siti Hidajati; Farradia, Yuary; Yurcel, Ade Said
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.341

Abstract

The rapid development of internet technology in Indonesia has changed people's shopping behavior, especially through social commerce platforms such as TikTok Shop. Tiktok Shop is a platform where users can buy products from sellers who sell through Tiktok videos. This study aims to analyze the effect of trust and customer engagement on buying interest in TikTok Shop among Pakuan University students. The research method used is quantitative with associative research type. Data was obtained from distributing questionnaires to 100 respondents. Determination of the number of samples using the Slovin formula with a non-probality sampling method based on accidential sampling. The results of the study with multiple linear regression tests show that trust and customer engagement have a positive and significant effect on buying interest in Pakuan University students.
THE ROLE OF JOB SATISFACTION IN MEDIATING THE EFFECT OF JOB STRESS AND ROSTER WORK SYSTEMS ON ORGANIZATIONAL COMMITMENT OF ROSTER WORKERS IN MOROWALI Hermawati, Rahmi; Putri, Amelia Maharani; Adiawaty, Susi
ESENSI: Jurnal Manajemen Bisnis Vol. 28 Issue 2 (2025)
Publisher : Institut Bisnis Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56943/esensi.v29i2.342

Abstract

This study aims to analyze the influence of Job Stress and Roster Work Systems on Organizational Commitment, with Job Satisfaction acting as an intervening variable. This study is motivated by indications of low organizational commitment and high job stress among roster workers in Morowali. The research method used was quantitative and associative. The sample consisted of 150 roster workers in Morowali, using a non-probability sampling technique. Data analysis was conducted using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results of the hypothesis test demonstrated that Job Stress and Roster Work Systems each significantly influence Job Satisfaction and Organizational Commitment. Furthermore, Job Satisfaction was shown to significantly influence Organizational Commitment. This study concludes that Job Satisfaction is an effective variable in mediating the influence of Job Stress and Roster Work Systems on Organizational Commitment.

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