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Eko dan Bisnis: Riau Economic and Business Review
Published by Sekolah Tinggi Ilmu Ekonomi Riau
ISSN : 14107988     EISSN : 2614123X     DOI : 10.36975
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal ini terbit empat kali setahun pada bulan Maret, Juni, September dan Desember berisi artikel, tulisan ilmiah dalam bentuk hasil penelitian dan non penelitian, kajian analisis, aplikasi teori dan review tentang masalah-masalah ekonomi dan bisnis di masyarakat. Penerbitan jurnal ini bertujuan untuk meningkatkan kuantitas dan kualitas serta menyebarluaskan kajian ilmu ekonomi bisnis sekaligus sebagai wahana komunikasi di antara cendikiawan, praktisi, mahasiswa dan pemerhati masalah-masalah ekonomi bisnis. Jurnal Eko dan Bisnis mengundang akademisi dan peneliti yang melakukan penelitian orisinal di bidang ekonomi, manajemen dan akuntansi, termasuk namun tidak terbatas pada: Manajemen SDM, Manajemen Pemasaran, Manajemen Keuangan, Kewirausahaan dan koperasi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 14 Documents
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Search results for , issue "Vol. 7 No. 2 (2016)" : 14 Documents clear
ANALISIS PENEMPATAN PEGAWAI PADA DINAS PERHUBUNGAN, KOMUNIKASI DAN INFORMATIKA KABUPATEN KEPULAUAN MERANTI TAHUN 2015 Ansori, Putra Budi; Makrifat, Arief
Eko dan Bisnis: Riau Economic and Business Review Vol. 7 No. 2 (2016)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v7i2.80

Abstract

The research was conducted at the Department of Transportation, Communication and Information Kab. Meranti Islands. The purpose of this study was to determine the placement analysis Officer at the Department of Transportation, Communication and Information Kab. Meranti Islands. The data used are primary data and secondary data by direct observation, questionnaire questionnaires and interviews. Furthermore, there are six (6) indicators that could be used to do the analysis, namely: education, work experience, education and training, work ability, physical condition and menta and seniorital. System analysis of the data in this study using deskiptif research, namely analyzing data that has been acquired and associated with theories that support discussions by using Guttman scale. Guttman scale is a scale used to answer that is clear (firm) and consistent like: Sure-not Sure, Yes-No, True-False, Positive Negative, and so forth. In this study, the authors use a Yes-No choice, with the score lowest score is 0 (for respondents who expressed no) and scores the highest value is 1 (for respondents who stated yes). Total population in this study were all employees of the Department of Transportation, Communication and Information Kab. Meranti Islands as many as 45 employees, while the total sample of 43 people. Further results were obtained from 6 (six) are 5 (five) indicator approach is not appropriate, the indicators of education, work experience, education and training, work ability and seniority because it is in the range 0.01 to 0.49, with the percentage by 28%, 44%, 38%, 48%, 48%, whereas one (1) indicator is approaching the appropriate physical and mental konsisi indicator which is in the range from 0.51 to 0.99 with a percentage of 73%.
ANALISIS ORGANIZATIONAL CITIZENSHIP BEHAVIOR PEGAWAI BAGIAN RAWAT INAP PADA RUMAH SAKIT DI KOTA PEKANBARU Iskandar, Iskandar
Eko dan Bisnis: Riau Economic and Business Review Vol. 7 No. 2 (2016)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v7i2.81

Abstract

This research was conducted at Ibnu Sina Hospital Pekanbaru located on the street Jalan Melati No. 60 Pekanbaru. The purpose of this study to determine and analyze the influence of individual characteristics, organizational climate and organizational commitment either simultaneously or partially on Organizational Citizenship Behavior on the part of employees inpatient Ibnu Sina Hospital Pekanbaru. To achieve these objectives the research is done by using the sample of 61 people, using the method of accidental sampling. Data analysis method using simultaneous test and partial test (multiple linear regression analysis with SPSS Windows version 20). Partial test results partial on variable individual characteristics, organizational climate and organizational commitment has a positive and significant impact on Organizational Citizenship Behavior on the part of employees inpatient Ibn Sina Hospital Pekanbaru. R. Square value (R2) of 0778 (77.8%) explained that the Organizational Citizenship Behavior in the employee section inpatient Ibn Sina Hospital Pekanbaru can be explained by factors of individual characteristics, organizational climate and organizational commitment which amounted to 77.8%. Recommendations to the authors propose is expected to Ibn Sina Hospital Pekanbaru to further improve the organizational commitment variables to be improved is because employees feel Ibnu Sina Hospital Pekanbaru must support what is done by the employees
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PROGRAM BURSA NIAGA DI PT RIAU MEDIA TELEVISI Aqsa, Muhammad Ali; Suri, Kartika
Eko dan Bisnis: Riau Economic and Business Review Vol. 7 No. 2 (2016)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v7i2.82

Abstract

Competition in the business world in the field of multimedia information, making all areas of the business sector in particular should be able to create quality multimedia services to improve customer satisfaction in the field of multimedia. The purpose of this study aims to determine the effect of service quality which consists of tangible, reliability, responsiveness, assurance and empathy simultaneously towards customer satisfaction at the Commercial Exchange Program in PT Riau Media Television. Samples in this study amounted to 99 people who represent the users of commercial exchange program at PT. Riau Media Television. The sampling technique in this experiment that is using random sampling method in which samples were taken at random. Then for data analysis used descriptive and quantitative analysis using multiple linear regression. Based on the partial results of hypothesis testing, of the five variables that researchers do research, responsiveness  variable is the most dominant variables to influence 28.3% with 7.146 t count.>. t table 1.9858 with a significance level of 0.000  < 0.05. while the variable that does not affect the reliability of variables did not significantly affect customer satisfaction in PT. Riau Media Televisi, it can be seen from the t value 0.460 <1.9858  with significance level 0.647 > 0.05 and Empathy variables with t 1,977 <1.9858 with a significance level of 0.051 > 0.05. Based on the test results the coefficient of determination, it can be concluded that the quality of service that consists of tangible, reliability, responsiveness, assurance and empathy have a significant influence on consumer satisfaction on PT. Riau Media Television with a percentage effect of 67.6%. while the remaining 32.4% is influenced by other variables not examined in this study
ANALISIS STRATEGI PELAYANAN PADA USAHA MIKRO DI PEKANBARU ( Studi Kasus Pada Usaha Bengkel Kecil ) Lamin, Lamin
Eko dan Bisnis: Riau Economic and Business Review Vol. 7 No. 2 (2016)
Publisher : Sekolah Tinggi Ilmu Ekonomi Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36975/jeb.v7i2.83

Abstract

Based on the analysis of the research found that:  The results of partial testing on Tangible variables No significant impact on the Customer Satisfaction, Reliability significant impact on the Customer Satisfaction, Responsiveness no significant impact on the Customer Satisfaction , Assurance significant impact on the Customer Satisfaction,. Emphaty No significant impact on the Customer Satisfaction. With probability value (Sig.) = 0.000, because sig <0.05 then the result is Tangible, Reliability, Responsiveness, Assurance and Empathy jointly significant effect on customer satisfaction

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