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Contact Name
Yusuf Faisal
Contact Email
yys.azzukhrufcendikia@gmail.com
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+628561117124
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azzukhrufcendikia.ojs@gmail.com
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Jln. Perintis Kemerdekaan No 154. Kelurahan Padangsidimpuan, Kecamatan Padangsidimpuan. Kota Padangsidimpuan. Provinsi Sumatera Utara. Indonesia
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Sumatera utara
INDONESIA
Journal of Management and Digital Business
ISSN : -     EISSN : 30905168     DOI : https://doi.org/10.65440/rnp79509
Journal of Management and Digital Business is a peer-reviewed academic journal that publishes high-quality research and conceptual papers in the fields of management and digital business. The journal aims to bridge the gap between traditional management practices and emerging digital trends by offering a platform for scholars, practitioners, and policymakers to explore the impact of digital transformation on business strategy, operations, leadership, innovation, and organizational behavior. The scope of the journal includes, but is not limited to, topics such as digital entrepreneurship, e-commerce, digital marketing, big data and analytics in business, digital leadership, fintech, blockchain applications in management, business process innovation, and the role of information technology in organizational performance. By encouraging interdisciplinary approaches and highlighting the dynamic relationship between management theory and digital innovation, the journal contributes to advancing scholarly discourse and practical knowledge in today’s rapidly evolving digital economy. For more information, submissions, or inquiries, please visit our website or contact us.
Articles 5 Documents
Search results for , issue "Vol. 1 No. 3 (2025): Agust 2025" : 5 Documents clear
The Effect of Organizational Culture, Anti-Fraud Awareness on Fraud Prevention with the Effectiveness of the Whistleblowing System as a Moderating Variable Dian Melisa; Yona Octaviani Bela
Journal of Management and Digital Business Vol. 1 No. 3 (2025): Agust 2025
Publisher : Yayasan Az Zukhruf Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65440/dg0qwv86

Abstract

Purpose - This research aims to obtain empirical evidence about the effect of organizational culture, anti-fraud awareness on fraud prevention with the effectiveness of the whistleblowing system as a moderating variable. Design/methodology/approach - This research uses quantitative research. This research was conducted using a questionnaire distributed to all individuals who work in the government sector (Dinas Kopersi Usaha,Kecil dan Menengah Kota Bekasi). 65 questionnaires were distributed via Whatsapp social media. Each questionnaire distributed contained 38 statements to be answered by respondents. From the distribution of questionnaires carried out, 30 respondents who provided answers were obtained from the Dinas Kopersi Usaha,Kecil dan Menengah Kota Bekasi. To get the results of this study, researchers used PLS SEM Version 3.0. Findings - The results of this study found that Organizational Culture has a positive effect and has no significant effect on fraud prevention, Anti-Fraud Awareness has a positive effect and has no significant effect on fraud prevention, the effectiveness of the whistleblowing system can strengthen the relationship between organizational culture and fraud prevention, the effectiveness of the whistleblowing system can strengthen the relationship between anti-fraud awareness and fraud prevention. Originality / value - This research focuses on fraud prevention, where this research is a new research in discussing the relationship between Organizational Culture, Anti-Fraud Awareness and the Effectiveness of the Whistleblowing system.
The Effect Of Tax Knowledge And Tax Sanctions On Taxpayer Compliance With Service Quality As A Moderation Variable Michel Valentin; Indah Rahmaputri
Journal of Management and Digital Business Vol. 1 No. 3 (2025): Agust 2025
Publisher : Yayasan Az Zukhruf Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65440/3zxnz954

Abstract

Purpose – This study aims to determine the effect of taxation and tax sanctions on taxpayer compliance with service quality as a moderating. Design/methodology/approach – This study uses qualitative data, the sample in this study were 150 individual taxpayers. This type of research uses purposive sampling, the data collection method uses a survey method, namely the author distributes questionnaires to respondents. The data analysis technique in this study used SEM PLS. Findings –Based on the results of the PLS version 3 test from the tests have been carried out, it shows that simultaneously and partially the tax knowledge variable has a posistive effect on taxpayer compliance. But service quality can moderate the effect of tax knowledge on taxpayer compliance, but service quality can moderate the effect of tax sanctions on taxpayer compliance Research limitations/implications – This study contributes to the literature by focusing on tax knowledge, tax sanctions and service quality needed for tax compliance to support the directorate general of taxpayer compliance movement.
The Influence of Career Development, Leadership, and Work Environment on Job Satisfaction Destiya Nurmala Putri; Dina Novriyana
Journal of Management and Digital Business Vol. 1 No. 3 (2025): Agust 2025
Publisher : Yayasan Az Zukhruf Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65440/m8aspd39

Abstract

Purpose – This study aims to examine how career development, leadership, work environment affect job satisfaction and provide data-based recommendations to organisations regarding steps that can be taken to improve employee job satisfaction Design/methodology/approach – This study uses quantitative research methods, using primary data collected from a population of 59 employees working at St. Kristoforus Catholic School. Data analysis wan conducted using Partial Least Square (PLS) software with Moderated Regression Analysis. Findings – This study reveal that career development and work environment significantly increase job satisfaction. In contrast, leadership does not significantly increase job satisfaction. Research limitations/implications – This research is limited to a particular organization and this research can only be done in one sector so that the results cannot be directly applied to other sectors with different conditions.
The Influence of Marketing Mix, Brand Image and Knowledge on The Decision to Become a Customer at Bank Syariah Indonesia Shelfy Ananda Rahmatika; Zanwar Ismail
Journal of Management and Digital Business Vol. 1 No. 3 (2025): Agust 2025
Publisher : Yayasan Az Zukhruf Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65440/mn151443

Abstract

Purpose – This research aims to analyze and identify the influence of the marketing mix, brand image, and knowledge on the decision to become a customer. Design/methodology/approach – This research employs a quantitative approach, using primary data collected from a population of 52 customers of Bank Syariah Indonesia. The data analysis is conducted using Partial Least Square (PLS) with Moderated Regression Analysis. Findings -  This study has the results that the marketing mix has an insignificant effect on the decision to become a customer and brand image has a significant effect on the decision to become a customer, then knowledge has a significant effect on the decision to become a customer. Resarch limitations/implications – This are several limitations in this study that shoud be considered when presenting the findings. First, the respondent were obtained through Whatsapp and Instagram, so the questionnaires were not guided in detail during completion. This may lead to potential subjectivity in the respondents’ answers and delays in receiving confirmation from respondents. These factors could limit the generalizability of the study’s results. Second, time constraints and limited access to respondents resulted in a sample size that did not meet the initially planned target. Third, this study only considered three main variables—marketing mix,brand image, and knowledge—leeaving other potential factors that may influence the decision to become a customer, such as customer satisfaction, religiosity, or financial literacy, unanalyzed in depth.
Bibliometric Analysis of the Role of Human Resource Motivation on Service Quality in the Optical and Eye Health Sector in the Yogyakarta Region from 2020 to 2025 Sri Wahyu Budoyo Kusumo; Arraywed Wibowo; Ardhitya Furqon Wicaksono
Journal of Management and Digital Business Vol. 1 No. 3 (2025): Agust 2025
Publisher : Yayasan Az Zukhruf Cendikia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65440/0wedrv30

Abstract

Purpose – This study aims to analyze the development of scientific literature on the role of human resource (HR) motivation on service quality in the optical and eye health sector in the Yogyakarta region from 2020 to 2025. A bibliometric approach was used to identify publication trends, dominant keywords, institutional affiliations, and inter-topic relationships in relevant studies. Data were collected from three major databases: Scopus, Google Scholar, and Garuda, applying inclusion criteria to articles addressing the concepts of work motivation, service quality, and the context of optical clinics in Indonesia. Design/methodology/approach – The analysis revealed 78 articles meeting the criteria, with a peak publication rate occurring in 2023. The institutions with the highest number of contributors were Gadjah Mada University, Ahmad Dahlan University, and Yogyakarta Polytechnic of Health. The most frequently appearing keywords included: motivation, employee performance, service quality, and eye clinic Findings – The main findings indicate that intrinsic motivation, such as non-financial work rewards, a supportive work environment, and opportunities for self-development, significantly impacts customer service quality in optical clinics and stores. Research limitations/implications – This study provides an important scientific contribution to supporting strategic decision-making in human resource management in the optical sector, particularly in the local context of Yogyakarta. The practical implications of these findings encourage the implementation of human resource management strategies that emphasize sustainable work motivation to increase customer satisfaction and loyalty.

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