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Jurnal Ilmu Teknologi Informasi Indonesia (JITIFNA)
Published by CV. Sinar Howuhowu
ISSN : -     EISSN : 31108245     DOI : https://doi.org/10.70134/jitifna
Core Subject : Science, Engineering,
Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Engineering Industrial & Manufacturing Engineering
Jurnal Ilmu Teknologi Informasi Indonesia (JITIFNA) didedikasikan untuk pengembangan dan penyebaran ilmu pengetahuan di bidang Teknologi Informasi di Indonesia. Jurnal ini memuat artikel berupa penelitian asli, ulasan literatur, maupun studi kasus yang membahas perkembangan dan penerapan teknologi informasi, baik di sektor akademik maupun industri. Topik yang menjadi fokus utama JITIFNA meliputi, tetapi tidak terbatas pada, rekayasa perangkat lunak, ilmu data (data science), kecerdasan buatan (artificial intelligence), jaringan komputer dan komunikasi, keamanan siber dan kriptografi, sistem informasi dan sistem pendukung keputusan, teknologi cloud dan komputasi terdistribusi, Internet of Things (IoT), teknologi mobile dan aplikasi cerdas, analitik big data dan machine learning, serta tren dan inovasi terbaru dalam teknologi informasi. JITIFNA bertujuan menjadi sarana publikasi ilmiah yang mendorong pertukaran ide dan solusi inovatif guna mendukung kemajuan teknologi informasi secara berkelanjutan di Indonesia.
Arjuna Subject : Teknik (semua kategori) - Teknologi Media
Articles 18 Documents
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Pengaruh Literasi Digital Dan Financial Literacy Terhadap Kesiapan Gen Z Menjadi Investor Pemula Adrian Nasir; Dian Sidiq Saputra; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1206

Abstract

This study aims to analyze the effect of investment knowledge and technological advancement on Generation Z students’ investment decisions, with investment interest as an intervening variable. Generation Z, who grew up in the digital era, has broad access to financial information and financial technology, making knowledge and technology important factors in the investment decision-making process. This research employs a quantitative approach using path analysis. The research sample consists of 100 students from the Management Study Program at Universitas Negeri Makassar, selected using a specific sampling technique. The results indicate that investment knowledge and technological advancement have a significant effect on students’ investment interest. Furthermore, both variables also have a direct and significant influence on investment decisions. Investment interest is proven to mediate the effect of investment knowledge and technological advancement on the investment decisions of Generation Z students. These findings emphasize the importance of improving financial literacy and utilizing digital technology to encourage greater investment interest and more effective investment decision-making among students.
Analisis Kualitas Informasi Sistem Tracking Dalam Menurunkan Keluhan Pelanggan Di Spx (Shopee Express) Mamuju Indri Yani; Muhammad Fikri Al-Isra; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1207

Abstract

The rapid growth of e-commerce has compelled logistics companies to provide shipment information systems that are accurate, transparent, and timely in order to minimize customer complaints. One crucial aspect of digital logistics services is the quality of information generated by tracking systems. This study aims to analyze the effect of the information quality of the Shopee Express (SPX) tracking system on the reduction of customer complaints in Mamuju. The study employs a quantitative approach using a survey method involving 55 respondents who are users of Shopee Express services. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with the assistance of SPSS software. The results indicate that the information quality of the tracking system has a positive and significant effect on reducing customer complaints. Descriptively, the accessibility dimension received the highest evaluation, indicating that the application is easy for customers to use. However, the timeliness dimension received the lowest score, particularly in relation to delays in updating shipment status. These findings suggest that although the system is easily accessible, delays in information updates remain a major trigger of customer dissatisfaction and complaints. Therefore, it can be concluded that improving information accuracy and providing real-time status updates are key factors in minimizing customer complaints and enhancing trust in Shopee Express services.
Analisis Percepatan (AI) Dan Kemampuan Berpikir Terhadap Optimalisasi Penyelesaian Tugas Akademik Mahasiswa Universitas Muhammadiyah Mamuju Devita Arista Putri; Muh Akbar; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1209

Abstract

The development of Artificial Intelligence (AI) technology in the education sector has driven significant changes in the learning process, particularly in supporting the efficiency and quality of students’ academic task completion. This study aims to analyze the influence of AI acceleration and students’ thinking abilities on the optimization of academic task completion at the University of Muhammadiyah Mamuju. The coefficient of determination (R²) value of 0.415 indicates that 41.5% of the variation in academic task optimization is influenced by these two variables. Data analysis was conducted using SPSS version 25 to test the research instruments and hypotheses. The results of the instrument testing indicate that all statement items are valid and reliable, with Cronbach’s Alpha values exceeding 0.60. The normality test using the Kolmogorov–Smirnov method produced a significance value of 0.200, indicating that the data are normally distributed. The multiple linear regression analysis resulted in the equation Y = 3.437 + 0.339X₁ + 0.238X₂. Partially, the AI Acceleration variable has a significant effect (Sig. 0.002), and Thinking Ability also has a significant effect (Sig. 0.027) on the dependent variable. These findings confirm that although accelerated AI utilization can enhance the efficiency of academic task completion through automation, critical thinking skills remain a key factor in maintaining the quality of academic output and minimizing the risk of academic laziness.
Pengaruh Kualitas Sistem Informasi Penjualan Terhadap Tingkat Kepuasan Pelanggan Di Toko Afifah Fruits Anggy Rhamadani; Ika Ayu Pratiwi; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1213

Abstract

This study aims to examine and empirically verify the effect decales information system quality on customer satisfaction at Afifah Fruits Store. Along with the transition from conventional management practices digital systems, Afifah Fruits Store has implemented Point of Sales (POS) and Quick Response de Indonesian Standard (QRIS) technologies to enhance transaction efficiency. This research employs a quantitative approach using a survey method by distributing questionnaires to customers of Afifah Fruits Store. The sampling technique applied in the study is purposive sampling. Data analysis is conducted using simple linear regression to determine the extent to which the quality of the information system influences customer satisfaction. The findings are expected to indicate that the quality the sales information system, including ease of use, reliability, and access speed, has a positive and significant effect on customer satisfact Practically, this study provides recommendations for MSME practitioners to optimize the use of information te nology as a strategic effort to improve service quality and strengthen customer loyalty in the digital era.
Pengaruh Keamanan Sistem Terhadap Kepuasan Aplikasi Dana Di Lingkungan Universitas Muhammadiyah Mamuju Ismuaji Wahyudi; Suci Oktavia Ramadani; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1214

Abstract

This study aims to analyze and prove the influence of system security on user satisfaction of the DANA digital wallet application, specifically within the academic community at Universitas Muhammadiyah Mamuju. The background of this research is based on the phenomenon of shifting from cash to digital transactions, which demands strict guarantees of personal data protection and financial security within the campus environment. The research method used is quantitative with a causal approach. Data were collected by distributing questionnaires to 40 respondents consisting of students and academics at Universitas Muhammadiyah Mamuju who are active DANA users, employing a purposive sampling technique. Data analysis was conducted using simple linear regression, preceded by validity, reliability, and classical assumption tests. The results show that system security has a positive and significant effect on user satisfaction. These findings indicate that the security dimensions, which include data encryption, two-factor authentication (OTP/Biometrics), and privacy policy transparency, are the main determining factors in creating user comfort. Satisfaction in the fintech sector is proven to rely not only on ease of features but more fundamentally on user trust in the platform's security system. The implications of this research suggest the importance of increasing. digital literacy and strengthening cyber security infrastructure to maintain user loyalty in the future.
Penerapan Sistem Informasi Mobile JKN BPJS Untuk Meningkatkan Akses Dan Kualitas Layanan Kesehatan Putri; Rina; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1215

Abstract

The use of information technology in the health sector is increasingly seen as a strategic step to improve the quality of public services. One effort is the development of the Mobile JKN application by BPJS Kesehatan, which is intended to facilitate National Health Insurance (JKN) participants in accessing health services. This study aims to examine how the implementation of the Mobile JKN application contributes to improving access and qualit. of health services for participants. The approach used is descriptive qualitative, with data collection techniques consisting of a literature review, direct observation of application usage, and limited interviews with Mobile JKN users. The results show that Mobile JKN plays an important role in supporting the digital transformation of health services, but still requires continuous system development and increased education for users. The Mobile JKN application helps participants in obtaining services more easily and efficiently, while increasing the transparency of information related to membership and health services. However, the use of this application still faces several obstacles, including limited digital literacy of users, uneven internet network quality, and technical problems in the application system. Based on these findings, this study concludes that Mobile JKN plays an important role in supporting the digital transformation of health services, but still requires continuous system development and increased education for users. The Mobile JKN application helps participants in obtaining services more easily and efficiently, while increasing the transparency of information related to health membership and services. However, the use of this application still faces several obstacles, including limited digital literacy of users, uneven internet network quality, and technical problems in the application system. Based on these findings, this study.
Analisis Sistem Informasi Manajemen Bencana (Simba)Pada Penanganan Gempa Mamuju Dan Penyebaran Informasi Darurat Nurjannah; Marsya; Hari Yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1224

Abstract

This study evaluates the effectiveness of the Disaster Management Information System (SIMBA) in handling the Mamuju Earthquake. Using a quantitative descriptive method with 29 respondents, the study measures aspects of system usability, information quality, and coordination impact. The reliability test resulted in a Cronbach’s Alpha value of 0.919, indicating high internal consistency. The findings show that 58.6% of respondents agreed that the system interface is clear, and 53.6% stated that disaster response became faster. However, 13.8% of respondents experienced access constraints due to unstable network conditions. It can be concluded that SIMBA is effective as a coordination tool; however, the development of a low-bandwidth mode is highly necessary to ensure access stability in critical conditions.    
Peran Sistem Tracking Digital Dalam Meningkatkan Akurasi Informasi Pengiriman Di J&T Express Cabang Mamuju Nur Heliska; Irfan; Hari yeni
Jurnal Ilmu Teknologi Informasi Indonesia Vol. 2 No. 1 (2026): JITIFNA - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/jitifna.v2i1.1227

Abstract

This study aims to analyze the role of digital tracking systems in improving the accuracy of shipping information at J&T Express Mamuju Branch. Along with the growth of e-commerce, the accuracy of information has become a crucial factor for customer satisfaction and the competitive advantage of logistics companies. This study utilizes a qualitative descriptive method with data collection techniques including in-depth interviews, observation, and documentation. Key informants were selected using purposive sampling, consisting of management, operational staff, and customer service. The results indicate that the digital tracking system plays a strategic role as the primary means for recording and delivering real-time shipping information. Generally, the delivery status information generated by the system aligns with the actual condition of the packages in the field. However, the effectiveness of this system is not purely technologically deterministic but is heavily influenced by human and environmental factors. The findings identify that the discipline and precision of officers in updating data are the main determining factors of information accuracy. Additionally, technical obstacles such as limited internet network in the Mamuju region and high package volumes at certain times remain barriers to maintaining consistent data accuracy. This study concludes that optimizing information accuracy requires synergy between reliable technology, human resource competence, and the consistent implementation of standard operating procedures (SOP).      

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