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Nurul Fadhilah
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INDONESIA
Socious Journal
Published by PT Anagata Sembagi Education
ISSN : -     EISSN : 3032677X     DOI : https://doi.org/10.62872/sy3ma326
Core Subject : Education, Social,
Education Environmental Science Social Sciences Other
The journal publishes original articles on current issues and trends occurring internationally in Public Administration, Business Administration, Communication Science, Government Science, Sociology, International Relations, geography, sociology education, geography education, tourism, community services
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 5 Documents
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Search results for , issue "Vol. 3 No. 2 (2026): Journal Socious - April" : 5 Documents clear
Social Justice in Public Services: Evaluating Access and Inclusion for Vulnerable Groups Irmawati Irmawati; Anita Syam; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/gvzn7x34

Abstract

Social justice in public service delivery has become a critical issue, particularly in addressing inequalities faced by vulnerable groups in accessing essential services. This study aims to evaluate how access and inclusion influence the realization of social justice in public services. A mixed-method explanatory approach was employed, combining quantitative data from structured questionnaires and qualitative insights from in-depth interviews involving vulnerable populations. The quantitative data were analyzed using Structural Equation Modeling (SEM-PLS), while qualitative data were examined through thematic analysis to identify key barriers and inclusion strategies. The findings indicate that access to public services significantly influences inclusion, and inclusion plays a crucial role in achieving social justice outcomes. Administrative barriers were found to negatively affect both access and inclusion, highlighting the importance of institutional reforms. The results also reveal that inclusion mediates the relationship between access and social justice, emphasizing that equitable outcomes depend not only on availability but also on fair treatment and participation. In conclusion, this study demonstrates that achieving social justice in public services requires an integrated approach that combines improved access with inclusive practices. Policymakers must prioritize user-centered service design and equity-oriented strategies to ensure that vulnerable groups are not left behind.
Digital Empowerment in Public Services: Bridging Access Inequality through Community Technology Literacy Mega Erdawati; Zulkifli Zulkifli; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/psa6za28

Abstract

Digital transformation in public services has significantly improved efficiency and accessibility; however, it has also created new forms of inequality, particularly among communities with limited digital access and skills. This study aims to examine how community technology literacy mediates the relationship between digital transformation and digital empowerment in reducing access inequality. A quantitative explanatory approach was employed, with data collected through structured questionnaires distributed to citizens using digital public services. The data were analyzed using Structural Equation Modeling (SEM-PLS) to assess both direct and indirect relationships among variables. The findings reveal that digital transformation has a significant positive effect on community technology literacy, which in turn strongly influences digital empowerment. Both community technology literacy and digital empowerment were found to significantly reduce access inequality in public services. Furthermore, the mediation analysis confirms that community technology literacy serves as a key mechanism linking digital transformation to digital empowerment outcomes. These results highlight the importance of integrating technological development with community-based digital literacy initiatives. In conclusion, this study emphasizes that digital empowerment cannot be achieved solely through technological advancement but requires strengthening community capabilities. Therefore, inclusive digital policies that prioritize literacy development are essential to ensure equitable access to public services.
Trust Crisis in Public Services: Declining Public Trust in Government Institutions Ajeng R Indrawati; Andi Asrijal
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/nedxcg14

Abstract

The decline of public trust in government institutions has emerged as a critical issue affecting the effectiveness of public service delivery. This study aims to analyze the factors contributing to the trust crisis and examine their implications for public services, focusing on institutional performance, service quality, and transparency. A mixed-method explanatory approach was employed, combining quantitative data from structured questionnaires and qualitative insights from in-depth interviews. The data were analyzed using Structural Equation Modeling (SEM-PLS) for quantitative analysis and thematic analysis for qualitative interpretation. The results indicate that institutional performance has a significant direct and indirect effect on public trust, with service quality and transparency acting as important mediating variables. Service quality and transparency also have strong positive effects on trust, highlighting the importance of responsive services and open governance. The findings reveal that poor service delivery and lack of transparency are key drivers of declining trust, while improvements in these areas can enhance public confidence. In conclusion, restoring public trust requires an integrated approach that strengthens institutional performance, improves service quality, and enhances transparency. These efforts are essential to ensure effective, accountable, and citizen-centered public service delivery.
Social Capital as a Community Strategy for Coping with Economic Uncertainty A Nururrochman Hidayatulloh
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/64kry625

Abstract

Economic uncertainty has become a persistent challenge affecting communities, institutions, and households across various contexts. In response, social capital—comprising networks, trust, and shared norms—has emerged as a critical resource for enhancing resilience and supporting adaptive economic strategies. This study aims to analyze the role of social capital in addressing economic uncertainty by examining its forms, functions, and contributions to coping mechanisms and community resilience. This research employs a qualitative approach with a descriptive-analytical design, utilizing a library research method. Data were collected through document analysis of scholarly articles and analyzed using an interactive model involving data reduction, data display, and conclusion verification, supported by thematic coding and triangulation techniques. The findings reveal that social capital operates across multiple levels, including communal networks, trust-based relationships, business collaborations, and household interactions. These forms of social capital facilitate risk-sharing, resource access, flexibility, and innovation, thereby strengthening economic resilience. The discussion highlights that social capital functions as both a coping mechanism and a strategic asset, enabling communities to adapt to economic disruptions more effectively. In conclusion, social capital plays a vital role in mitigating economic uncertainty, but its effectiveness depends on the integration of local practices, institutional support, and adaptive capacity to sustain long-term resilience.
Social Inequality in the Digital Economy Era: A Contemporary Sociological Perspective Samsidar, Samsidar
Socious Journal Vol. 3 No. 2 (2026): Journal Socious - April
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/rw45tp74

Abstract

The rapid development of the digital economy has created new opportunities for economic participation while simultaneously intensifying social inequality across different societal groups. This study aims to analyze the mechanisms and dimensions of social inequality in the digital economy through a contemporary sociological perspective and to propose an inclusive analytical framework. The research employs a qualitative descriptive-analytical approach using a systematic literature review and document analysis of recent scholarly works and policy reports. Data were analyzed through an interactive model consisting of data reduction, data display, and conclusion drawing, supported by triangulation techniques to ensure validity. The findings reveal that digital inequality is driven by multiple interconnected factors, including the digital divide, labor market stratification, platform monopolies, and algorithmic bias. These mechanisms reinforce structural inequalities and create new forms of exclusion, particularly among marginalized groups. The discussion highlights that digital inequality must be understood as a multidimensional phenomenon shaped by technological, economic, and socio-cultural dynamics, requiring integrated and context-sensitive policy responses. In conclusion, addressing social inequality in the digital era requires a comprehensive and inclusive approach that combines equitable access, digital literacy, labor protection, and effective regulation of digital platforms to ensure sustainable and just digital transformation

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