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Santi Rahmawati, S.T., M.S.M.
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People and Behavior Analysis (PBA)
Published by Research Synergy Foundation
ISSN : 29880424     EISSN : 29869803     DOI : https://doi.org/10.31098/pba
Core Subject : Social,
Social Sciences
The domain of People and Behavior Analysis lies in a scholarly expanse inviting contributions from the diverse tapestry of behavioral sciences. This platform serves as a conduit for original research inquiries that delve into the intricate dynamics of human behavior within various contexts. It beckons studies exploring the behavioral intricacies within business and management landscapes, unraveling the complexities of organizational behavior. Expanding its scholarly purview, it delves into the sub-domains of industrial and educational psychology, social psychology, and the pivotal domain of sustainability behavior. Through a rigorous academic lens, this interdisciplinary exploration aims to enrich our comprehension of human behavior, offering scholarly discourse grounded in comprehensive literature yet accessible to a diverse spectrum of scholarly minds. People and Behavior Analysis Interdisciplinary Context: - Behavior in Business and Management - Organizational behavior - Social and culture - Marketing - Behavioral economics - Green behavior - Industrial psychology - Educational psychology - Consumer behavior - Social psychology - Sustainability behavior By incorporating these areas, the journal aims to provide a comprehensive platform for scholars to understand human behavior across diverse contexts, offering scholars the opportunity to engage with emerging trends and challenges in business and social studies.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 6 Documents
 1 
Search results for , issue "vol. 4 no. 1 (2026): march volume" : 6 Documents clear
Organizational Culture and Quality Management System Practices of a Private Insurance Company in the Philippines Bautista, Jared Russel B.; Cereno, Shaira Mae A.; Ayco, Azel Marie D.; Briones, Jesus P.; Abante, Marmelo V.
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.2812

Abstract

A supportive organizational culture, which provides the foundation for excellence, is vital to implementing an effective quality management system (QMS) in any organization. This study examined how organizational culture influences the QMS practices in a private insurance company in the Philippines. The main objectives included identifying the organization's cultural aspects, assessing QMS practices, analyzing the relationships among those variables, and identifying challenges and barriers to QMS implementation. Using a descriptive-quantitative approach, data were collected from 129 employees of the subject private insurance company via a researcher-developed questionnaire distributed via Google Forms. Data analysis employed descriptive statistics (frequency, percentage, standard deviation, and weighted mean) and Spearman's rho for correlation analysis. Findings showed strong alignment with cultural values, including mission, leadership, and communication, though employee engagement indicated potential for greater involvement in quality initiatives. The QMS assessment emphasized customer satisfaction and quality assurance and recognized the need for consistent documentation. However, employees showed low levels of involvement in QMS training programs and uneven participation across departments, indicating the need for appropriately aligning training with quality objectives. This study confirmed that a supportive organizational culture positively and significantly correlates with the effectiveness of QMS practices, providing evidence that influential culture can help organizations overcome challenges to more effective QMS implementation. Therefore, this study can serve as a model for other organizations to enhance their QMS practices to better serve their stakeholders.
The Impact of Digital Transformation on Traffic Function (LANTAS) for the Development of the Banyuwangi Police Institution Darmawan, Rico; Simatupang, Noel Morado Pratama; Islam, Fajar; Kurnia, Syalsabela Wahyu
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.3060

Abstract

Digital transformation has become an urgent need in various sectors, including within the Police Institution. In the current digital era, new challenges have emerged regarding the technical function of the Police, namely the traffic function, such as handling increasingly complex traffic order violations and adapting to the public's still limited understanding of information about public services for road users. This research aims to identify and analyze the impact of digital transformation on the technical function of the police, thereby increasing traffic operational efficiency and community satisfaction in Banyuwangi, and improving the performance of the Police Institution in Banyuwangi. The research was conducted using descriptive qualitative methods, where data were collected through in-depth interviews with members of the Police and road users in the field. It is hoped that a good understanding of the changes that occur due to the adoption of technology in traffic services can be obtained. The results of the research show that digital transformation has had a significant positive impact on operational functions, including the implementation of e-ticketing with CCTV-based surveillance cameras to improve traffic management. Interaction between the police and the public has become more open thanks to social media platforms used for two-way communication. The conclusion of this research confirms that digital transformation is not just a technological trend but a necessity to improve the quality of public services.
The Outcry of Parents of Drug Surrenderees: A Phenomenology Ramirez, Regine A.; Alamban, Ariel A.
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.3305

Abstract

The pervasive impact of the Philippine government’s anti-drug campaign has placed significant emotional, social, and moral burdens on families. However, the voices of parents—who often carry the weight of stigma, fear, and uncertainty—remain largely unheard. In the Philippines, the growing problem of illegal drug use has deeply affected not only those directly involved but also their families—particularly parents—whose struggles often go unnoticed. Responding to this gap, this study explored the outcry of parents of drug surrenderers. Using a qualitative phenomenological approach, in-depth interviews were conducted with 14 parents in Laak, Davao de Oro, to capture their lived experiences. Thematic analysis revealed three major experiences: emotional turmoil, strength in adversity, and doing what is right. Coping mechanisms included remaining strong and discerning, providing unwavering love and support, and maintaining faith and trust in the Almighty—strategies that enabled them to endure the challenges of substance abuse within the family. Insights shared by participants emphasized perseverance, open communication, and hope in God. These findings highlight the resilience and determination of parents facing the repercussions of drug involvement in their families, underscoring the need for empathetic, culturally sensitive interventions. Recommendations include community-based support programs, peer groups, and educational initiatives to empower parents and strengthen their coping abilities.
Comparative Study of Neuroleadership and Managerial Demographics in Makati City Bank: Insights for Leadership Development Pavilion, Jaazaniah S.; Besana, Isabel D.; Caballero, Michael M.
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.3470

Abstract

This study investigates how managerial employees’ demographic profiles influence neuroleadership competencies in a Makati City bank. Neuroleadership encompasses four domains—decision-making & problem-solving, emotional regulation, collaboration & influencing others, and facilitating change —each critical in high-stakes financial environments. Using a quantitative, cross-sectional survey design, data were collected from 100 supervisors and managers aged 20 to 59 years. Non-parametric tests (Kruskal–Wallis and chi-square) were applied to assess differences and associations across demographic groups, including age, gender, length of service, industry experience, and leadership training. Results revealed consistently competent to high proficiency across all domains, suggesting strong cognitive and interpersonal leadership capabilities among respondents. Most demographic variables did not significantly affect neuroleadership outcomes, suggesting that competencies may develop uniformly across employees and are shaped more by organizational culture and standardized training than by demographic characteristics. Notable differences emerged only in tenure and leadership training, with longer service and recent training associated with stronger skills in facilitating change and influencing others. The study contributes empirical evidence from the underexplored Philippine banking sector and highlights practical implications for leadership development. Recommendations include scenario-based decision-making exercises, implementation-focused problem-solving workshops, and neuroscience-informed programs tailored for early-tenure employees.
The Effect of Interpersonal Communication and Self-Efficacy on Employee Performance with Procrastination as a Mediator Variable Sari, Desi; Indriyati, Utami Dewi; Pitaloka, Sintha; Mu’tadin, Zainun
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.3585

Abstract

In today’s increasingly competitive work environment, employee performance plays a critical role in the success of any organization, especially in public services. However, poor communication and low self-confidence among employees, coupled with monotonous work routines, often lead to procrastination and reduced productivity. These issues not only affect individual performance but also the efficiency of public service delivery. This study aims to examine the influence of interpersonal communication and self-efficacy on employee performance, with procrastination serving as a mediator variable. The research was conducted with employees at the Land Office in City X, using a purposive sampling technique. The results showed that interpersonal communication had a positive path coefficient of 0.290 on employee performance, while self-efficacy had a stronger direct path coefficient of 0.668. The effect of both interpersonal communication and self-efficacy on employee performance through procrastination was weaker, with path coefficients of -0.121 and -0.059, respectively. This study highlights the importance of fostering effective communication and strengthening employees’ self-confidence to enhance performance, and offers valuable insights for improving managerial strategies in public-sector organizations.
Gender and Society Course at City College of Calamba: Classroom Learning and Advocacy Engagement Montano, Mary Rose F.; Opeña, Anna Rhea C.; Ilao, Jeanne Mae L.; Azucena-Orajay, Julie Ann; Garma, Marilyn R.; Reyes, Kathleen R.
People and Behavior Analysis Vol. 4 No. 1 (2026): March Volume
Publisher : Research Synergy Foundation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31098/pba.v4i1.4365

Abstract

Education plays a critical role in shaping students’ engagement in gender advocacy; however, existing studies on gender-responsive pedagogy largely focus on attitudinal outcomes, with limited empirical evidence on how classroom learning translates into actual advocacy engagement within specific course contexts. Addressing this gap, this study examines how classroom learning in a Gender and Society course influences students’ advocacy engagement, particularly regarding attitudes, motivation, perceived barriers, and real-life application in a localized higher education setting. Using a descriptive–correlational quantitative design, data were collected from 164 students through a validated Likert-scale survey. Descriptive statistics and Pearson’s r were employed to analyze relationships among classroom learning, motivation, barriers, and advocacy engagement. Findings indicate that the course significantly enhanced students’ advocacy-related attitudes and motivation (M = 4.68; SD = 0.54). Teaching methods demonstrated a strong positive relationship with motivation (r = 0.640) and a moderate relationship with real-life advocacy application (r = 0.522). While perceived barriers such as limited opportunities and lack of knowledge were identified (M = 3.10), they did not significantly influence motivation (r = 0.062), suggesting that supportive and participatory pedagogical practices can outweigh perceived constraints. Overall, the findings confirm that classroom learning extends beyond awareness and contributes to students' actual advocacy behavior. This study provides empirical evidence linking gender pedagogy to advocacy engagement within a specific course and institutional context. It emphasizes the necessity of integrating experiential and advocacy-based strategies in gender education to sustain student engagement beyond the classroom.

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