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Journal of Pharmacy and Clinical Practice
Published by PT Bukuloka Literasi Bangsa
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Articles 10 Documents
 1 
Pengaruh Bauran Pemasaran terhadap Peningkatan Omzet di Apotek Kimia Farma Kelud Kota Semarang Tri Wahyuningsih; Ferika Indrasari; Cinthya Nisha Ristita; Defilia Anogra Riani
Journal of Pharmacy and Clinical Practice Vol. 1 No. 1 (2025): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i1.122

Abstract

Increasingly fierce competition in the pharmaceutical retail industry requires pharmacies to implement effective marketing strategies to increase sales turnover. The 7P marketing mix, which includes product, price, place, promotion, personnel, process, and physical evidence, is a relevant strategic approach in the context of pharmaceutical marketing, although its implementation is limited by pharmaceutical regulations, particularly in terms of drug promotion. The purpose of this study was to determine the effect of the marketing mix on sales revenue growth at Kimia Farma Kelud Pharmacy in Semarang City. This study used a mixed-method approach with an observational design and was conducted from January to April 2024. Quantitative data were obtained from the monthly sales turnover reports of Kimia Farma Kelud Pharmacy sourced from the Point of Sales (POS) system during the period 2019–2023, while qualitative data were obtained through structured interviews with the Managing Pharmacist of the Pharmacy to describe the implementation of the 7P marketing mix. The sampling technique used total sampling. Data analysis was performed through normality tests, regression tests, and t-tests to determine the effect of the marketing mix on sales revenue growth. The results showed that the application of the 7P marketing mix had a positive and significant effect on sales revenue growth at Kimia Farma Kelud Pharmacy in Semarang City. This is evidenced by the positive regression coefficient value (β = 0.483) and significance value p = 0.003 (< 0.05), thus accepting the alternative hypothesis. Descriptive analysis shows a consistent upward trend in turnover from the pre-pandemic period, during the COVID-19 pandemic, to the new normal era. These findings indicate that the integrated and regulatory-compliant application of the 7P marketing mix is effective in improving sales performance and strengthening the competitiveness of pharmacies amid the dynamics of a competitive pharmaceutical market. Keywords: 7P marketing mix, sales turnover, pharmacies, pharmaceutical marketing strategy, pharmaceutical retail competitiveness.
Identifikasi dan Analisis Faktor Penyebab Dispensing Error pada Pelayanan Resep di Klinik Esti Husada Kota Semarang Lia Nur Asdiyati Rahma; Eleonora Maryeta Toy; Karol Giovani Battista Leki
Journal of Pharmacy and Clinical Practice Vol. 1 No. 1 (2025): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i1.123

Abstract

This study aims to analyze the description of dispensing errors and their causes in the prescription service process at the Esti Husada Clinic in Semarang City as an effort to improve patient safety and the quality of pharmaceutical services. The study used a mixed method design with a sequential explanatory approach, combining quantitative and qualitative methods. The quantitative stage was conducted through non-experimental descriptive prospective observation of 330 BPJS patient prescriptions during the period of May–July 2025 using an observation sheet in the form of a checklist compiled based on pharmaceutical service standards. The qualitative stage was conducted through semi-structured interviews with pharmaceutical personnel to identify the factors causing the errors. Quantitative data were analyzed descriptively using frequency distribution and percentages, while qualitative data were analyzed using thematic analysis. The results showed that out of 330 prescriptions observed, there were 2 dispensing errors (0.6%), namely errors in the stage of preparing drugs that did not match the prescription request, while other stages such as compounding, labeling, rechecking, drug delivery, and providing information to patients were found to be error-free. Qualitative findings showed that workload, work experience, communication, and the educational level of pharmacy personnel were factors that could potentially influence the occurrence of dispensing errors. Overall, the low error rate indicates that pharmaceutical services at the clinic have been running quite well, but continuous prevention efforts are still needed through workload management, improving the competence of pharmaceutical personnel, and strengthening the re-examination system to maintain patient safety.  Keywords: dispensing error, pharmaceutical services, patient safety, drug prescriptions, clinics.
Dinamika Mekanisme Kerja Obat dalam Kajian Farmakologi: Studi Pustaka dengan Pendekatan Kualitatif Antonius Padua Ratu; Euis Pujasari Hardjadipura
Journal of Pharmacy and Clinical Practice Vol. 1 No. 1 (2025): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i1.124

Abstract

This study aims to analyze the dynamics of drug mechanisms in pharmacology through a qualitative approach based on literature review to gain a comprehensive understanding of its conceptual and implementational developments. The method used was qualitative research with a descriptive approach through literature studies, with data collection techniques in the form of literature searches, document analysis, and theoretical studies of scientific articles and relevant academic sources. Data analysis was carried out thematically through the stages of theme identification, data reduction, concept categorization, and inductive conclusion drawing to synthesize the findings systematically. The results of the study show that the mechanism of drug action is no longer understood reductionistically as a single interaction between a drug and a single biological target, but rather as a multidimensional process involving multiple molecular pathways, immune responses, regulatory validation, and the dynamics of communication and social context. These findings confirm a paradigm shift towards a systemic and interdisciplinary approach in modern pharmacology, including the integration of ethnopharmacology and health policy management. Overall, this study contributes to expanding the theoretical understanding of drug mechanisms of action and provides a conceptual basis for the development of more adaptive, evidence-based, and contextual pharmaceutical policies and practices. Keywords: drug mechanism of action, pharmacology, literature review, qualitative approach, health policy
Persepsi Pasien Terhadap Kualitas Pelayanan Kefarmasian Di Apotek Salam Sarma Kota Pangkalpinang Tahun 2024 Delvy Anggreini; Eva Dewi Rosmawati Purba; Mirnawati Zalili Sailan
Journal of Pharmacy and Clinical Practice Vol. 1 No. 1 (2025): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i1.125

Abstract

Perception is a process by which an individual interprets their sensory impressions to assign meaning or evaluate the quality of the services received, including in pharmacies as pharmaceutical services facilities. Salam Sarma Pharmacy is a private pharmacy and clinic strategically located in the city center, open 24 hours and offering general practitioner, dentist, specialist doctor services and a circumcision center. Preliminary study results show the number of visits in 2022 and 2023. In 2022, there were 25,368 patient visits and in 2023, there were 23,588 patient visits. The represents a decrease of 1,780 patient visits. To measure patients' perception of the quality of pharmaceutical services at Salam Sarma Pharmacy in Pangkalpinang City in 2024, the Service Quality (SERVQUAL) method is used. This research is a survey study using a descriptive research method with a prospective study. The sampling technique used is non-random sampling with an accidental sampling method, and a questionnaire is used as the data collection tool. The data analysis in this research is univariate analysis. There are 5 SERVQUAL dimensions with an overall average value of 3.44, where in the reliability dimension the average value is 3.40, the responsiveness dimension has an average value of 3.44, the assurance dimension has an average value of 3.47, the empathy with an average value of 3.40 and the tangibles dimension with an average value of 3.40. Overall, the patients' perception of the quality of pharmaceutical services at Salam Sarma Pharmacy in Pangkalpinang City in 2024 is categorized as very good. Keywords: Perception, Service Quality
Antidiabetic Activity of Ethanol Extract of Robusta Coffee (Coffea canephora) Leaves in Alloxan-Induced Mice (Mus musculus) Sarah Zaidan; Heryanti Borotoding
Journal of Pharmacy and Clinical Practice Vol. 1 No. 1 (2025): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i1.126

Abstract

Robusta coffee leaves are widely used by the community as a drink to lower blood glucose levels. According to several studies, robusta coffee leaves have a hypoglycemic effect because they contain bioactive compounds that are useful for lowering blood glucose levels. The purpose of this study was to determine the antidiabetic activity of the ethanol extract of robusta coffee leaves in alloxan-induced mice. In this study, mice were divided into 6 groups each consisting of 5 mice. Group I normal control, group II negative control was given 0.5% Na CMC, group III positive control was given acarbose 1%, group IV, V, and VI were treated with ethanol extract of robusta coffee leaves in successive doses of 50, 100, and 200 mg/kg body weight. Mice group II, III, IV, V, and VI were made hyperglycemic by inducing alloxan 200 mg/kgBW intraperitoneally. Mice blood was taken through a lateral vein and blood glucose levels were measured using a glucometer. The research data were analyzed using statistical analysis. The results of the study showed a decrease in blood glucose levels in group IV 25.1%, group V 40.9% and group VI 56.7%. Based on the results of this study, it can be concluded that the ethanol extract of robusta coffee leaves has antidiabetic activity which can reduce blood glucose levels in mice induced by alloxan and the optimal dose to reduce blood glucose levels is 200 mg/kgBW. The research data were analyzed using statistical analysis. The results of the study showed a decrease in blood glucose levels in group IV 25.1%, group V 40.9% and group VI 56.7%. Based on the results of this study, it can be concluded that the ethanolic extract of robusta coffee leaves has antidiabetic activity which can reduce blood glucose levels in mice induced by alloxan and the optimal dose to reduce blood glucose levels is 200 mg/kgBW. The research data were analyzed using statistical analysis. The results of the study showed a decrease in blood glucose levels in group IV 25.1%, group V 40.9% and group VI 56.7%. Based on the results of this study, it can be concluded that the ethanolic extract of robusta coffee leaves has antidiabetic activity which can reduce blood glucose levels in mice induced by alloxan and the optimal dose to reduce blood glucose levels is 200 mg/kgBW. Keywords: Diabetes mellitus, Coffea canephora, alloxan.
Tingkat Kepuasan Pasien Terhadap Pelayanan Kefarmasian Di Apotek “X” Cilangkap Jakarta Timur Periode April - Mei 2025 Retno Fitriati; Thassya Nur Utami
Journal of Pharmacy and Clinical Practice Vol. 1 No. 2 (2026): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i2.143

Abstract

Service and satisfaction are interrelated aspects. Satisfaction allows all parties to evaluate the quality of services provided, whether they have improved or deteriorated. The purpose of this study was to assess patient satisfaction with pharmaceutical services at Pharmacy "X" Cilangkap, East Jakarta. This study used a quantitative observational method with a cross-sectional approach. Data collection was conducted using questionnaires distributed to patients purchasing medications at Pharmacy "X" Cilangkap, East Jakarta. The population in this study was 9,860, and using the Slovin formula, a sample of 385 was obtained. This was a quantitative observational study using a cross-sectional method. The results of the study showed that patient satisfaction at Pharmacy "X" Cilangkap, East Jakarta was highest in the drug information service category, with 63.9%. Job characteristics were significantly associated with satisfaction with drug information services. Meanwhile, gender, age, and education were not significantly associated. The conclusion of this study is that the level of satisfaction of pharmaceutical services in patients at Pharmacy "X" Cilangkap East Jakarta based on 5 dimensions of pharmaceutical services is in the category of pharmacy appearance as many as 221 people (57.4%) respondents felt very satisfied, friendliness of officers as many as 218 people (56.6%) respondents felt very satisfied, drug information services as many as 246 people (63.9%) respondents felt very satisfied, drug availability as many as 199 people (51.6%) respondents felt very satisfied, and speed of service as many as 245 people (63.6%) respondents felt very satisfied. Keywords: Satisfaction, Pharmaceutical Services, Pharmacy
Formulasi dan Evaluasi Sediaan Nasal Spray Ekstrak Ubi Ungu (Ipomea batatas) Sebagai Kandidat Antihipertensi Khairunnisa; Meri Oktarina; Retno Widiastuti; Najma Annuria Fithri; Fiony Larasati
Journal of Pharmacy and Clinical Practice Vol. 1 No. 2 (2026): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i2.144

Abstract

Purple sweet potato (Ipomoea batatas L.) is a source of anthocyanins known to have activity as an Angiotensin Converting Enzyme (ACE) inhibitor, thus having potential as an antihypertensive. This study aims to formulate and evaluate nasal spray preparations of purple sweet potato extract as candidates for intranasal drug delivery. The nasal spray preparations were formulated using 0.9% NaCl, PVP, PEG, MCC, and phosphate buffer pH 5.6. The evaluation included organoleptic tests, pH, clarity, pump-delivery, viscosity, sedimentation volume, and stability for 30 days. The results showed that all formulas were liquid, cloudy white, odorless, with a pH of 5.5–6, viscosity of 12–20 mPa·s, spray distribution of 25–30%, and sedimentation volume ≥0.8, and remained stable at room temperature and refrigerator. This study demonstrates that purple sweet potato extract nasal spray has physicochemical characteristics suitable for intranasal application, with potential for further development as an alternative natural antihypertensive therapy. Keywords: Purple sweet potato, anthocyanin, antihypertensive, nasal spray, and ACE inhibitor.
Uji Aktivitas Antioksidan Ekstrak Etanol 96% Daun Kelor (Moringa oleifera Lam.) Menggunakan Metode DPPH (2,2-difenil-1-pikrilhidrazil) Okkyana Kusuma Putri; Poppy Indrianti; Alfian Fauzi; Hafizh Baihaqi
Journal of Pharmacy and Clinical Practice Vol. 1 No. 2 (2026): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i2.146

Abstract

Antioxidants are compounds that can slow down or prevent damage caused by free radicals. A continuous increase in free radicals in the body can trigger degenerative diseases such as cancer, diabetes, inflammation, and cardiovascular disease. Antioxidants can be obtained from both natural and synthetic sources. One natural source that can be utilized is moringa leaves. The antioxidant compounds found in moringa leaves include polyphenols and flavonoids. This study aims to determine the antioxidant activity of a 96% ethanol extract of moringa leaves (Moringa oleifera Lam) using the DPPH (2,2-diphenyl-1-picrylhydrazyl) method. The instrument used in the testing was a UV-Vis spectrophotometer, while the materials used were moringa leaf extracts obtained via the maceration method at concentrations of 20, 40, 60, 80, and 100 ppm, with vitamin C serving as the positive control. Based on the research results, it was concluded that the 96% ethanol extract of moringa leaves (Moringa oleifera Lam) possesses antioxidant activity with an IC50 value of 49.12 ppm, indicating very strong antioxidant activity. Keywords: Free Radicals, Moringa Leaves, Antioxidant Activity Test, DPPH
Studi Etnofarmasi Tumbuhan Berkhasiat Obat pada Ibu Nifas di Desa Batu Timbau Kutai Timur Devanty Fadilla; Nur Masyithah Zamruddin; Laode Rijai
Journal of Pharmacy and Clinical Practice Vol. 1 No. 2 (2026): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i2.149

Abstract

Ethnopharmacy is a branch of science that studies the use of traditional medicine based on local knowledge passed down through generations. Indonesia has high biodiversity and cultural diversity, providing great potential for the utilization of medicinal plants, particularly in postpartum care. This study aims to identify and document the use of medicinal plants among postpartum mothers of the Kutai ethnic group in Batu Timbau Village, Batu Ampar District, Kutai Timur Regency, Kalimantan Timur. This research employed a qualitative descriptive method, with data collected through observation, semi-structured interviews, and documentation using purposive sampling involving 35 postpartum mother informants. Data were analyzed qualitatively and quantitatively using Use Value (UV) analysis to determine the relative importance of each species based on its frequency of use.The results showed that the community utilizes medicinal plants from 29 families, predominantly the Zingiberaceae family, for postpartum care. The plants are used as single preparations or in combinations to accelerate postpartum recovery, reduce pain, increase stamina, support uterine involution, and enhance breast milk production. The plant with the highest UV value is katuk leaf (0.714), indicating its high relative level of use among the studied community. Keywords: ethnopharmacology, medicinal plants, postpartum women, traditional medicine, Use Value.
Profil Penggunaan Terapi Farmakologi dan Non Farmakologi pada Dismenore di SMAN 1 Meureudu Kabupaten Pidie Jaya Amelia Sari; Irma Afna Mulya; Noni Zakiah; Burdah; Defri Aroni; Maria Irwani
Journal of Pharmacy and Clinical Practice Vol. 1 No. 2 (2026): Journal of Pharmacy and Clinical Practice
Publisher : PT Bukuloka Literasi Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65307/jpcp.v1i2.150

Abstract

Dysmenorrhea is a common menstrual pain experienced by adolescent girls and can negatively affect quality of life, learning activities, and daily productivity. The high prevalence of dysmenorrhea among adolescents, along with variations in the choice of treatment—both pharmacological and non-pharmacological—highlights the importance of understanding the patterns of therapy use that are safe and effective. This study aimed to describe the use of dysmenorrhea treatment among female students at SMAN 1 Meureudu, Pidie Jaya Regency. This study employed a descriptive design with a sample of 74 respondents selected through purposive sampling. The inclusion criteria were female students who had used pharmacological and/or non-pharmacological therapies and were willing to participate. Data were collected using a questionnaire and analyzed using univariate analysis. The results showed that the majority of respondents used non-pharmacological therapy (54.1%), followed by combination therapy (41.8%), and pharmacological therapy (4.1%). The most commonly used pharmacological treatment was paracetamol (40.3%), while the most frequently used non-pharmacological method was warm compress (23.8%). These findings indicate that adolescents tend to prefer non-pharmacological approaches in managing dysmenorrhea. Therefore, appropriate education is needed to ensure the selection of effective and rational treatment methods. Keywords: adolescent dysmenorrhea, pharmacological therapy, non-pharmacological therapy, paracetamol, warm compress

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