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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 55 Documents

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Search results for , issue "Vol 7, No 3 (2018)" : 55 Documents clear

PENGARUH KOMPETENSI KERJA DAN STRES KERJA TERHADAP KINERJA (STUDI KASUS PADA KARYAWAN PT. ARA SHOES INDONESIA SEMARANG) Saragih, Theresia Dwi Putri; Nugraha, Hari Susanta
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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In an effort to improve employee performance, work stress and job competence is very important to be considered by every company. The problem of this research is low employee performance at PT. Ara Shoes Indonesia Semarang. The factors that affect the labour performance are Â work competence and job stress. This study uses quantitative data derived from primary sources that have been collected through questionnaires. The population of this study is 1800 employees working in PT. Ara Shoes Indonesia Semarang, with a sample of 100 respondents. The sampling technique used is simple random sampling. While the data analysis technique used is the method of validity test, reliability test, correlation coefficient, coefficient of determination, multiple linear analysis, and hypothesis testers (t test and F test).Â The results of this study indicate a positive influence of work competence tarhadap labor performance seen from the coefficient of regression X1 is worth 0.980. Work stress negative effect on labor performance, seen from value of regression coefficient X2 is -0,626. There is a simultaneous influence of work competence and job stress on performance.Suggestion given by researcher for PT. Ara Indonesia Semarang follows. At is regured pay attention to education, work rules, work experience and understanding of work to improve work competence. In addition, the company should also pay attention to employee's mistakes in work, difficulty in communicating the partners, the heavyÂ given to the employee, and pay attention to the work so as not to physically harm so as to reduce job stress on the employees.

PENGARUH RASIO SOLVABILITAS DAN RASIO PROFITABILITAS TERHADAP EARNING PER SHARE (Studi Empiris pada Perusahaan Otomotif dan Komponennya yang Terdaftar di BEI Periode 2014-2016) Chyntia Melisa Pratiwi; Rodhiyah Rodhiyah
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

Earning Per Share is a benchmark used by investors to see if the company is operating well or not. The automotive sub-sector and its components listed on the IDX for the period 2014-2016 have Earning Per Share that mostly declined in 2015, but increased again in 2016. The purpose of research to determine the influence of solvency ratio (DAR and DER) and profitability ratio (ROA and ROE) to Earning Per Share. Data used are primary data from re-processed financial statements. Using purposive sampling with total samples that meets the criteria is 10 companies x 3 years resulting 30 panel data. The analysis method using linear regression and significance using SPSS ver. 21. Results and discussion: Solvency ratio: A few DAR is below the average and DER is mostly below the average. The lowest DAR value is 0.20 and the highest is 0.89. The lowest DER value is 0.20 and the highest is 8.26. Profitability ratio: ROA is mostly below the average and a few ROE below the average. The lowest ROA value is -0.13 and the highest is 0.24. The lowest ROE value is -1.24 and the highest is 0.37. DAR has no effect on EPS with significance (0.004<0.05) and regression coefficient (-1421,636). DER has no effect on EPS with significance (0,000<0.05) and regression coefficient (-307.897). ROA affects EPS with significance (0,000<0.05) and regression coefficient (4085,808). ROE affects EPS with significance (0,000<0.05) and regression coefficient (1783,304). Conclusion and suggestion: Solvency ratios and profitability ratios together have significant effect on Earning Per Share with Fcount>Ftable or (14,184)>(2,759) and significance (0,000<0,05). Companies should utilize loan funds more effectively to improve operations that increase corporate profits.

PENGARUH KEMUDAHAN, KUALITAS INFORMASI, DAN KEPERCAYAAN TERHADAP KEPUTUSAN PEMBELIAN SECARA ONLINE PADA SITUS LAZADA Desy Wahyuni Angkat; Apriatni Endang Prihatini
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

Purchasing decisions are goals that every company should achieve. To be able to reach a high purchase decision, Lazada need to pay attention to ease, quality of information, and trust. This research aims to determine the effect of ease, quality of information, and trust in purchasing decisions partially or simultaneously. This type of research is explanatory research with 100 Lazada’s consumers by using purposive sampling technique and collected through the spread of questionnaires with Likert measurement scale. Data analysis method used is correlation, simple and multiple linear regression with SPSS 21 program. The results of this research indicate that ease, quality of information, and trust have a positive and significant effect on purchasing decisions partially or simultaneously. The trust variable has a greater influence than the others variable. From this research can be concluded that consumer perceptions of ease, quality of information, and trust are good. Meanwhile, purchasing decisions on Lazada is quite good. Thus, companies are advised to keep improving consumer purchasing decisions with giving more practically ease, better quality of information, and increased trust,that will improve purchasing decisions.

PENGARUH BRAND EQUITY TERHADAP REPURCHASE INTENTION MELALUI BRAND PREFERENCE PADA STARBUCKS COFFEE DI KOTA SEMARANG Krisna Nur Huda; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

The phenomenon of the rapid growth of coffee shops has evolved into a lifestyle in community. Starbucks Coffee is a coffee shop from the United States whose outlets always grow from year to year. However, a faster growth of outlets is not followed by declining the brand survey results of the Starbucks Coffee in 2015-2017. Starbucks sales in Indonesia also tend to fluctuate is no exception in Semarang City.This study aims to determine the influence of Brand Equity on Repurchase Intention through Brand Preference as an intervening variable. The result of the research shows that Brand Equity has positive and significant correlation to Repurchase Intention with number of regretion 0.202, while Brand Preference has positive and significant correlation to Repurchase Intention with number of regretion 0.306. Brand Preference variable in this research is able to mediate Brand Equity relationship to Repurchase Intention with p-value 0.000. The conclusion of this study proves that with the existence of Brand Preference, then repurchase intention will appear. Furthermore, in order to create Brand Preference, the strength of Starbucks Coffee Brand Equity in Semarang City needs to be improved which then will bring up the Repurchase Intention. Suggestions that can be given to increase repurchase intention in Starbucks Coffee at Semarang City should conduct price adjustment evaluation and add form of promotion for customers.

PENGARUH LABELISASI HALAL, HARGA DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN MELALUI KEPUSAN PELANGGAN (Studi pada Konsumen Kosmetik Sariayu di Kota Semarang) Novie Putri Anggraini; Sri Suryoko
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

The cosmetics industry in Indonesia is currently growing rapidly. Cosmetics is an alternative choice that can be used by consumers to meet the secondary needs and to beautify themselves. Sariayu is one of the products that have been labeled halal. With the diverse selection of cosmetic products in Indonesia provides an opportunity for consumers to evaluate and choose which products to buy that ultimately trigger the occurrence of brand switching. The purpose of this study is to examine the direct and indirect effects of halal labeling, price, product quality, customer satisfaction and customer loyalty. This type of research is explanatory research, with a sample of 100 female respondents in Semarang city who use cosmetic products at least one year. Sampling technique using p urposive sampling. Were collected through questionnaires. Data analysis method used by Partial Least Square (PLS) analysis, mediation / intervening test by using Variance Accounted For (VAF) and Fit Model Indicator by using WarpPLS 6.0 Application. Based on the results of calculation analysis WarpPLS can be explained that the results of direct impact test between halal labeling, price, product quality to customer satisfaction in this research model showed the results of positive and significant influence. The result of direct impact test between halal labeling, price, product quality and customer satisfaction to customer loyalty in this research model show result of positive and significant effect. The result of indirect effect test between halal labeling, price and product quality to customer loyalty through customer satisfaction also show the result of positive and significant influence. The influence of customer satisfaction as the mediating variable in this research model is parsial mediation. Suggestions include improving the quality of the product to make the durability of cosmetics more durable, keep innovating related product packaging to be more attractive and able to protect the product well.

Pengaruh Kualitas Pelayanan dan Citra Merek Terhadap Keputusan Penggunaan Jasa (Studi kasus pada pada pelanggan AHASS 1013 Cahaya Abadi Kaligarang Kota Semarang) Nina Karina; Sudharto Prawata Hadi
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

AHASS 1013 Cahaya Abadi is an authorized Honda Service Center providing repair and maintenance servicing, and sparepart selling. The research problem is the amount of customer’s at AHASS 1013 Cahaya Abadi is fluctuatve that tend to decline. It indicates the low of service use decision. AHASS 1013 Cahaya Abadi needs to take attention about the factors affecting it in order to create strategies in competing with other AHASS workshop outlets. The purpose of this study is to identify the influence of service quality and brand image for service use decision. The type of this research is explanatory research. The sample used are 97 respondents of AHASS 1013 Cahaya Abadi’s customer’s. The sampling techniques is accidental sampling. The data collection techniques are questionnaire and literature review. Data analysis techniques are using classic assumption, correlation, simple linear regression, multiple linier regression, t and F test with IBM SPSS (Statistical Product dan Service Solutions) program version 23.0. The results of this study showed that the service quality has an effect on service use decision with a correlation coefficient about 0,651 and determination coefficient about 42.4%, brand image itself has an effect on service use decision with a correlation coefficient about 0,702 and determination coefficient about 4,39%. The conclusion of this study is, that service quality and brand image influence to the service use decision. The recommendations proposed follows. It is necessary to evaluate its service quality and to strengthen the brand image of product.

PENGARUH PERAN GANDA PEKERJA WANITA TERHADAP KINERJA KARYAWAN DENGAN PENGEMBANGAN KARIR SEBAGAI VARIABEL MEDIASI Fitriani Rahasdi Ratnaningrum; Hari Susanta Nugraha
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

Human resources are an important factor in realizing the pupose of business organizations. PT. Original Textile II Boyolali faces a decline in employee performance, many factors affecting one of the multiple roles. This study aims to determine the effect of Double Role on Performance, Double Role with Career Development, Career Development on Performance, and Double Role on Performance through Career Development. The sample of this research are 87 married woman in PT. Sari Original Color Textile II Boyolali. The type of this research is explanatory research with quantitative approach. With analytical technique using correlation test, determination test, simple regression test, multiple regression test, significance test, test of sobel, and mediation test using SPSS application version 16. The result of this research shows that H1 double role t value equal to -7,653 and the probability significance value <0,05 means that double role influence the performance, H2 double role t value equal to -8,879 and significance value <0,05 meaning multiple roles have a significant effect on career development, H3 career development t value of 9.378 and probability significance value <0.05 which means career development has a significant effect on performance, H4 the result of mediation test with t value equal to -4.4352 and its p-value 0.0000092 is smaller than the 0.05 significance level which means Double Role effect on Performance through Career development with partial meditation

PENGARUH KUALITAS PRODUK, CITRA MEREK, DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN SAMSUNG GALAXY SERIES J DI KOTA SEMARANG Nur Atika Ramawati; Agung Budiatmo
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

The purpose of this study is to determine the effect of product quality, brand image, and price to the purchase decision of Samsung Galaxy Series J in Semarang City. This type of research is explanatory research. Sampling technique using non probability sampling technique with purposive sampling and Accidental sampling method. The number of samples taken as many as 100 respondents. In this study assisted by SPSS 16.0 system. The results showed that the quality of the product influence the purchase decision by contributing 61.8% while the rest is influenced by factors other than product quality. Brand image influences purchasing decisions by contributing 33.7% while the rest is influenced by factors other than brand image. Price affects purchasing decisions by contributing 63.1% while the rest is influenced by factors other than price. Meanwhile, simultaneously product quality, brand image, and price influence to purchase decision by donating 77,2% while the rest influenced by factors other than product quality, brand image, and price. Based on the calculation of Test F shows that there is a positive influence between product quality, brand image and price to purchase decision. This means the better the product quality, brand image and price, the higher the purchase decision of Samsung Galaxy Series J in Semarang City. In addition, the price has the most dominant influence with regression keofisien value of 0.733. Suggestions in this research is to improve the quality of the better and more sophisticated products, maintaining the company's image in the minds of the constituents and provide prices that match the benefits provided on the Samsung Galaxy J Series.

PENGARUH EXPERIENTIAL MARKETING, KUALITAS JASA, DAN KEPUASAN TERHADAP REPURCHASE INTENTION (Studi Kasus Pada Pengguna Bus Pariwisata PO Rimba Raya) Jay Satriadi Danendra; Naili Farida
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

Otobus Company (PO) provides tour package service for travel. PO managers compete to increase the number of users by achieving repurchase intention, as many respondents argue that WiFi is often unrelated. It is also done by PO Rimba Raya (PT Rimba Raya Putra), but in 2014 to 2016 there was a decline in the number of tourist buses using fluctuations. This is because also in terms of facilities and services there are still complaints. This research aims to determine the effect between experiential marketing and service quality of PO Rimba Raya Tourism Bus to repurchase intention through satisfaction as an intervening variable. The type of research is explanatory research, with a sample of 100 respondents who use PO Rimba Raya through purposive sampling technique. The method of analysis used in this research was two steps regressions analysis. The results showed that there was influence between experiential marketing and quality significantly to satisfaction, and satisfaction had an effect on repurchase intention. Based on the results of two-stage regression analysis, it is known that the influence of service quality is greater than experiential marketing on satisfaction, then the satisfaction variable has an effect on repurchase intention variable. Furthermore, the satisfaction variable acts as a mediation variable indicating the indirect influence between experiential marketing and service quality on repurchase intention. The advice for PO Rimba Raya is to update the fleet periodically, improve the quality of service and facilities, the condition of the bus fleet on the way to be safe.

PENGARUH KEMUDAHAN AKSES DAN DISKON TERHADAP KEPUTUSAN PEMBELIAN PADA SITUS ONLINE TIKET.COM Nindy Riska Amalia; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 7, No 3 (2018)
Publisher : Universitas Diponegoro

The development of business that is getting ahead is always in tandem with technological developments that increasingly rapidly. One business that is influenced by the development of internet technology is e-commerce. As an initiator, Tiket.com has lost competitiveness with emerging competitors. Therefore, the effort to attract consumers to buy is important so that consumers do not switch to other services. This study aims to determine the effect of ease of access and discount on purchasing decisions Tiket.com online site. This research is an explanatory research by using questionnaire as its instrument. Population and sample used are the users of Tiket.com at Diponegoro University taken as many as 156 respondents by using purposive sampling method. Based on the analysis results can be concluded that the ease of access and discounts affect the purchase decision, evidenced through simple linear regression test with regression value of ease of access is equal to 0.461 and a discount is equal to 0.596. The data analysis techniques are using correlation test, determination test, simple linear regression test, multiple linear regression test, t test and F test with the help of program SPSS (Statistical Product and Service Solutions) version 23. The effect of ease of access and discount are together to influence purchase decision of 43.8%. While the remaining 56.2% influenced by other factors. Based on the results of the research, the author can provide advices to Tiket.com such as to improve the user interface both on the site and mobile application in order to be much easier, more attention to price competition and features with competitors as a comparative material, and review the standard operating procedure related to payment and reservation procedures.

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Sari Listyorini

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Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA