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Jurnal Ilmu Administrasi Bisnis

jiab
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Published by Universitas Diponegoro

ISSN : - EISSN : 27461297 DOI : 10.14710/jiab

Core Subject : Economy,

Economics, Econometrics & Finance

Jurnal Ilmu Administrasi Bisnis diterbitkan oleh Jurusan Ilmu Administrasi Bisnis Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro.

Arjuna Subject : -

Articles 24 Documents

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Search results for , issue "Vol 8, No 3 (2019)" : 24 Documents clear

PENGARUH CURRENT RATIO, EARNING PER SHARE (EPS), RETURN ON EQUITY (ROE), DAN RETURN ON TOTAL ASSETS (ROA) TERHADAP HARGA SAHAM PADA PERUSAHAAN SUB SEKTOR PERKEBUNAN YANG MASUK PERHITUNGAN INDEKS SAHAM SYARIAH INDONESIA (ISSI) DI BURSA EFEK INDONESIA (BEI) PERIODE 2014 – 2017 Lisnawati Lisnawati; Apriatni Endang Prihatini
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

The development of capital market in a country has a major role in the economy including Indonesia such as the Islamic capital market. Some of the companies are count in the Indonesian Sharia Stock Index (ISSI) and one of them in the agricultural sector. Among the agricultural sector, the most sharia stock is owned by the plantation sub sector. The study aims to test with partial and simultaneous the influence of Current Ratio, Earning Per Share (EPS), Return On Equity (ROE), and Return On Total Assets (ROA) against stock prices. This research use secondary data from annual report who has publies in the Indonesia Stock Exchange (IDX). The population of this research has eight companies. Analytical techniques use simple and multiple linear regressions. The research indicates that partial variable Earning Per Share (EPS) and Return On Total Assets (ROA) had a significant effect against stock prices, while Current Ratio and Return On Equity (ROE) had no significant against stock prices. Simultaneously variable Current Ratio, Earning Per Share (EPS), Return On Equity (ROE), and Return On Total Assets (ROA) had a significant effect against stock price.

PENGARUH BRAND EXPERIENCE DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN LAYANAN MASKAPAI PENERBANGAN SRIWIJAYA AIR (DENGAN RUTE SEMARANG-JAKARTA) Yoel Kesatria Kuasa Tarigan; Apriatni Endang Prihatini
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Today the need for transportation is greatly improved both land, sea and air transportation, this triggers the development of transportation to increase significantly from year to year to meet the needs of the community. Air transportation is one of the most used transportation by the people in Indonesia, it is proven that in 2017 there are 109,000,000 people using airplanes, the increasing need for airplanes makes the aviation industry very fast growing, this is evidenced by data on the number of aircraft passengers in main airport on domestic flight departures (People). This study aims to determine the effect of brand experience and price on the decision to purchase Siriwijaya Air airline.. The type of research is explanatory research and sampling using nonprobability sampling techniques, acicidental sampling method. Data collection using questionnaires and interviews directly. The sample used was 102 respondents of Sriwijaya Air airline users. This study uses quantitative and qualitative analysis with validity, reliability, correlation coefficients, coefficient of determination, simple and multiple regression, significance of t test and f test. The results showed that the brand experience and price variables affected the decision to purchase Sriwijaya Air airline tickets. Brand exeperience correlation coefficient and price of purchasing decisions have a strong relationship. The brand experience variable coefficient of determination on the decision to purchase Sriwijaya Air tickets is 35.1% and the coefficient of determination of the price variable for the decision to purchase Sriwijaya Air tickets is 41.7%.

PENGARUH KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN KONSUMEN SEBAGAI VARIABEL INTERVENING Audra Alessandra Wiennata; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

In this era of globalization, the activity and mobility of the community has become increasingly rapid, hence the means of transportation is a part that is very much needed by the community in daily life. This opportunity causes competition among companies engaged in transportation services to attract consumers and retain consumers with the marketing strategies that they implement. One of the transportation services companies in Indonesia is PT Kereta Api Indonesia and one of the fleets owned is the Kaligung Train The purpose of this study was to determine the effect of Service Quality (X), on Customer Loyalty (Y) through customer Satisfaction (Z) (study on passengers of PT KAI DAOP IV Semarang Kaligung Train). This type of research is explanatory research. The number of samples taken was 100 respondents, who were passengers of the Kaligung train. The sampling technique uses purposive technique and accidental sampling. In analyzing the data using validity, reliability, cross tabulation, correlation coefficient, determination coefficient, simple linear regression analysis and t test using SPSS 21.0 for Windows software

PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PENUMPANG MELALUI KEPUASAN SEBAGAI VARIABEL INTERVENING (Studi pada penumpang Kereta Api Kaligung Relasi Semarang â€“ Tegal) Nugrahandini, Shinta Ayuni; Purbawati, Dinalestari
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019): Jurnal Ilmu Administrasi Bisnis
Publisher : Departemen Administrasi Bisnis, FISIP Universitas Diponegoro

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PT KAI is a company engaged in the field of public transport train services in Indonesia. The fierce competition in transportation services and the failure of Kaligung train to achieve targets of passenger in 2016, has made PT KAI strive to carry out various strategies to maintain its costumers. Companies are required to be able to provide good service balanced with price that are in accordance with what is given, so costumer will always use the services. This type of research used explanatory research with questionnaire as a method of collecting data. The sample in this study amounted to 100 passengers in the Kaligung train relation Semarang - Tegal using accidental sampling technique. The result showed that any effects positively and significant on service quality as well as price on passengerâ€™s satisfaction and passengerâ€™s loyalty, along with passengerâ€™s satisfaction to passengerâ€™s loyalty. Based on the sobel test, there was an effect between service quality toward passenggerâ€™s loyalty through passenggerâ€™s satisfaction with full-mediated. While for the effect between price toward passenggerâ€™s loyalty through passenggerâ€™s satisfaction, there was a partial-mediation. The suggestions for this research is to increase the service quality by coaching all of the employees who directly interact with passengers and provide security to control traffic for pasenggersâ€™s ease in the station. So that, the pasengger would be satisfy and loyal to use Kaligung train

PENGARUH SOSIALISASI PERPAJAKAN DAN PENGETAHUAN PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK MELALUI KESADARAN WAJIB PAJAK SEBAGAI VARIABEL INTERVENING (Studi pada Pelaku UMKM yang Terdaftar di KPP Pratama Semarang Timur) Intan Karunia Sari; Saryadi Saryadi
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

This study aims to determine the effect of tax socialization and tax knowledge partially on taxpayer compliance through taxpayer awareness. The type of research used is explanatory research. Sampling uses the multy stage sampling method, with 96 respondents being taxpayers of micro, small and medium enterprises (MSMEs) registered at the KPP Pratama Semarang Timur. The data used are secondary data from the report on tax receipts and the level of taxpayer compliance for the period 2014-2017, besides that with primary data from the respondents' direct answers in the form of processed questionnaires. This study uses descriptive analysis, validity test, reliability test, correlation coefficient, coefficient of determination, regression analysis, t test, F test, with the help of SPSS version 23 data processing and sobel test to analyze the effect of mediating variables. The results showed that tax socialization and taxation knowledge partially had a positive and significant effect on taxpayer awareness. Partially socialization of tax, knowledge of tax, awareness of taxpayers has a positive and significant effect on taxpayer compliance. As an intervening variable the awareness of taxpayers can’ be a mediation between tax socialization and tax knowledge partially towards taxpayer compliance.

PENGARUH KUALITAS PELAYANAN DAN WORD OF MOUTH COMMUNICATION TERHADAP KEPUTUSAN PENGGUNAAN JASA (Studi pada Konsumen Ella Skincare Surakarta) Nurny Sofwah Rifqiyani; Apriatni Endang Prihatini
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Public awareness of the importance of beauty care has been increasing, therefore there are many beauty clinics appear, one of them is Ella Skincare. In the last three years Ella Skincare hasn’t been able to reach Top Brand Market Share of beauty clinic in Indonesia. In addition, during the period of 2016-2018, there were complaints from customer regarding the quality of service and product. The quality of service and word of mouth communication are factors that influence consumers' decisions to use the services. This research aims to know the influence of service quality and word of mouth communication on service use decisions. The type of research is explanatory research and sampling tecnique used is non probability sampling with purposive sampling and accidental sampling of 100 respondents. The data collection uses questionnaires and googleforms. This research uses kuantitative analysis with validity test, reliability test, correlation coefficient, coefficient of determination, simple regression, multiple regression, t test and F test helped by Microsoft Excel and SPSS version 16. The results of the study show that the quality of service variables and word of mouth communication have a strong, significant and positive influence on the decision to use. The advice given to company is to improve service quality and creating a good experience in order to make consumers want to communicate their experience to user candidates of Ella Skincare.

PENGARUH AKSESIBILITAS, EXPERIENTIAL MARKETING DAN ELECTRONIC WORD OF MOUTH (eWOM) TERHADAP KEPUTUSAN BERKUNJUNG KEMBALI MELALUI CUSTOMER SATISFACTION SEBAGAI VARIABEL INTERVENING Dewi Tantriana; Widiartanto Widiartanto
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Today the growth of tourism is increasing in both terms of patterns, shapes and activities. People start making tourism part of the necessities of life. As one of the tourist attractions in Semarang district, the Umbul Sidomukti has provided attractive vehicles that are expected to shape positive experiences, resulting ina visitor's satisfaction and interest ina return visit. The purpose of this study is to find the effects of accessibility, experiential marketing, and electronic word of mouth on the decision to visit back through customer satisfaction. The number of samples is 100 responders with purposive and unsampling techniques. This type of research is explanatory research. This study use SPSS 24.0 software for Windows. Research results indicate that partial accessibility, experiential marketing, electronic word of mouth had a significant effect against customer satisfaction. While simultaneously accessibility, experiential marketing, and electronic word of mouth, had a significant effect against customer satisfaction

Pengaruh Promosi Dan Kualitas Pelayanan Terhadap Kepuasan Pengunjung Dengan Keputusan Pengunjung Sebagai Variabel Intervening Pada Objek Wisata Candi Borobudur Kabupaten Magelang Maulida Purnamasari; Agung Budiatmo
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Quality tourism objects are indicated by the number of tourists visiting increasing every year. Based on the data of visitors to the Borobudur Temple, it can be seen that there has been a relative decline over the past few years. From these problems, it can be seen that there are indications of a decrease in visitor decisions caused by promotion and service quality. Thus, the declining visitor's decision then affects the decline in visitor satisfaction. This research is a type of explanatory research with a quantitative approach. Sampling using purposive sampling technique with incidental sampling so that found 122 respondents who are visitors to the Borobudur Temple. The technique of collecting data using questionnaires and documentation. This study uses quantitative analysis with validity, reliability, correlation coefficients, coefficient of determination, regression analysis, t test and F test with the help of IBM SPSS version 25.0 program and two-stage regression analysis to test the effect of intervening variables. Based on the results of the study indicate that promotion and service quality partially have a significant effect on visitor decisions, visitor decisions have a significant effect on visitor satisfaction. The visitor's decision can mediate the effect of promotion on satisfaction as a full intervening variable and can mediate the effect of service quality on satisfaction as a partial intervening variable. Suggestions are given so that PT TWC Borobudur Prambanan Ratu Boko is expected to be more aggressive in marketing in the form of promotions through advertisements, posters, brochures, pamphlets, and social media. For the quality of services, it is better to review the service of Borobudur Temple in order to improve the quality of service of the officers in serving visitors and controlling in maintaining the existing infrastructure in the Borobudur Temple Tourism Object.

ANALISIS EKO-EFISIENSI PADA USAHA KECIL DAN MENENGAH (UKM) BATIK LARISSA KOTA PEKALONGAN Alifa Noor Amelia; Bulan Prabawani
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Eco-efficiency is a concept that incorporates aspects of natural resources and energy by minimizing the use of raw materials, water, energy and the resulting environmental impacts. This study aims to determine the application of eco-efficiency in Batik Tulis SMEs in Batik Larissa. The study used descriptive analytical methods with a qualitative approach. Data collected through observation, in-depth interviews and literature studies. Observations were focused on the consumption of energy, material, and water to find out the difference between before and after the implementation of the eco-efficiency concept. In one week Larissa Batik produces 9 pieces of Batik Alus and 80 pieces of cotton batik through disconnected consignment with home workers. In one week they produces 9 pieces of Batik Sutera and 80 pieces of Cotton Batik. The accumulation of NPO costs per year before the implementation of eco-efficiency amounted to Rp 33,103,499.52 with an NPO ratio and production costs of 2.58%. They has implemented several eco-efficiency concepts by reducing the use of, reducing environmental pollution and enlarging product recycling After applying the eco-efficiency concept, they received an economic profit of Rp. 29,298,651.72 per year with a ratio between NPO costs and production costs decreased to 1.8% per production.

PENGARUH WORD OF MOUTH, BRAND IMAGE DAN BRAND AWARENESS TERHADAP KEPUTUSAN PEMBELIAN PRODUK KOSMETIK WARDAH KOTA SEMARANG Ester Pradina Salaka; Wahyu Hidayat
Jurnal Ilmu Administrasi Bisnis Vol 8, No 3 (2019)
Publisher : Universitas Diponegoro

Cosmetics today have become one of the most important thing for every woman needs to make their appearance looks more beautiful and interesting. This become a reason why the growth of industrial cosmetics in Indonesia is growing fast, and one of them is Wardah Cosmetic. Wardah is one of Indonesia's local and halal cosmetic brand and has distributed the products around Indonesia including Semarang. This study aims to determine the effect of word of mouth, brand image and brand awareness on purchase decision of Wardah’s cosmetic. The type of the research is explanatory research and the sampling use nonprobability sampling techniques, and purposive sampling method. Data collection using questionnaires and google form. The sample is used amount 100 respondents using Wardah’s products in Semarang City. This study uses quantitative and qualitative analysis with validity, reliability, correlation coefficients, coefficient of determination, simple and multiple regression, significance of t test and F test. The result of the study shows that the variables of word of mouth, brand image and brand awarness have an effect on purchase decisions. The variable correlation coefficient of word of mouth, brand image and brand awareness on purchase decisions have a very strong enough relation, and if the variables of word of mouth, brand image and brand awareness have increased or decreased it will make a greatly affect on the purchase decision variable. Based on these results, Wardah is advised to improve quality by adding variety of products according to the needs of female consumers in Indonesia so that consumers are satisfied, making logo designs and packaging colors more interesting and more often do a promotion products in various media, making product displays in the cosmetic outlets and have more interesting advertisements on television so it can encourage purchasing decisions among consumers.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sari Listyorini

Contact Email sariadbis96@gmail.com

Phone +6283848898843

Journal Mail Official jiabundip@gmail.com

Editorial Address Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location Kota semarang, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sari Listyorini

Contact Email
sariadbis96@gmail.com

Phone
+6283848898843

Journal Mail Official
jiabundip@gmail.com

Editorial Address
Departemen Administrasi Bisnis, Fakultas Ilmu Sosial & Ilmu Politik, Universitas Diponegoro, Jl. Prof. H. Soedarto, S.H. Tembalang, Semarang, Jawa Tengah, Indonesia

Location
Kota semarang,

Jawa tengah

INDONESIA