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INDONESIA
Jurnal Ilmu Manajemen
Published by Universitas Negeri Yogyakarta
ISSN : 16837910     EISSN : 25490206     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
urnal Ilmu Manajemen (JIM) is published by Departmen of Management, Faculty of Economics, Yogyakarta State University. It contains a theoretical or research manuscript related to 1. Management 2. Human Resource 3. Finance 4. Marketing 5. Entrepreneurship 6. Business 7. Operation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 136 Documents
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The Relationship Between Social Interaction, Voice Behavior and Job Satisfaction Sri Handayani; Dorothea Wahyu Ariani
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.96032

Abstract

Abstract− This study aimed to examine the effect of Leader-Member Exchange (LMX) and Team-Member Exchange (TMX) on employee voice behavior (EVB) and how EVB subsequently increases job satisfaction (JS). The study was conducted with 445 employees of a consulting service organization located in major cities in Indonesia. Validity testing was carried out using factor analysis, while reliability was assessed through internal consistency using Cronbach's Alpha to determine the questionnaire's suitability for the variables. Accordingly, correlation analysis was used to examine the relationships between variables, and structural equation modeling (SEM) with Smart-PLS was adopted to test the mediation model in accordance with theory and previous results. The results showed that TMX significantly increased EVB, whereas LMX did not. EVB was also observed to play a role in increasing JS. Furthermore, EVB effectively mediated the effect of TMX on JS but did not mediate the effect of LMX on JS. These results invariably strengthen the social exchange theory (SET) and the social penetration theory (SPT) that underpin the relationship models tested. Future research still needs to test the relationship model between the variables in this study to confirm the theory tested in the hypothesis.
Analysis of the Achievement of On-time Performance Perception in Air Transportation Activities S Waleed Ul Hassan; Petra S M Wijaya; Thomas Aquinas Radito; Nerys Lourensius L Tarigan; Hardono Hardono; Febe Agustina Maharani
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.96259

Abstract

This study aims to analyze the factors that affect the achievement of on time performance perception in air transportation activities at Yogyakarta International Airport. The factors analyzed include human resources, weather conditions, peak seasons and airline performance. Flight punctuality is one of the main indicators in the assessment of the quality of air transportation services, which has a direct impact on passenger satisfaction. The research method used is a quantitative approach with data collection through questionnaires distributed to airplane passengers at Yogyakarta International Airport. The sample of this study amounted to 100 respondents who were selected using the simple random sampling method. The analysis technique used is multiple linear regression to test the influence of independent variables on dependent variables. The results of the study show that weather conditions, peak seasons and airline performance have a significant effect on the perception of flight punctuality. However, the human resource variable did not have a significant effect, indicating that the professionalism of human resource at the airport did not directly affect passengers' perception of flight punctuality. This finding is expected to be a reference for airports and airlines in improving flight services to better meet passenger expectations.
Zakat Fundraising Strategies to Increase the Number of Zakat Muzakki at BAZNAS in Yogyakarta City Muhammad Fadhil Aziz; Sunu Prasetya Adi
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.96293

Abstract

This study aims to examine strategies for increasing the number of zakat contributors through the professionalization of zakat administrators and the digitization of zakat management at the National Zakat Agency (BAZNAS) in Yogyakarta City, in order to address a research gap in previous studies that have focused solely on institutional aspects without simultaneously integrating marketing mix and SWOT analysis. This study employs a qualitative descriptive approach, with informants comprising BAZNAS leadership, zakat collection staff, and zakat contributors, selected through purposive sampling based on their direct involvement in ZIS collection strategies. Data were collected via in-depth interviews, observations, and documentation, and validated through triangulation of sources and methods. The results indicate that digitizing the zakat payment system and increasing transparency in fund management contribute to increased donor loyalty, with the two factors being cyclically interrelated: transparency strengthens trust, while digitization facilitates access and record-keeping. The theoretical contribution of this study is the enrichment of the 7P Marketing Mix and SWOT integration models in the context of digital zakat management, while its practical contribution consists of policy recommendations for BAZNAS to formulate technology-based collection strategies and enhance public trust.
Brand Image as a Mediator between Price Perception and Purchase Decisions: Evidence from Artshop Consumers in Ubud Wayan Meryawan; Tjokorda Gde Agung Wijaya Kesuma Suryawan; Mahayanti Fitriandari; Ni Luh Devi Merayani
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.96729

Abstract

This study aims to analyze the role of brand image in mediating the influence of price perception on purchase decisions at Paneca Collection Artshop in Ubud, Bali. This research is motivated by declining sales performance and preliminary indications that consumers have not fully perceived price, brand image, and purchase decisions positively. Drawing on Cue Utilization Theory, this study positions price perception as an extrinsic cue that helps consumers form brand evaluations and purchase decisions, particularly in the context of cultural retail. The study used a quantitative approach involving 100 consumers selected through purposive sampling. The data were analyzed using PLS-SEM. The results show that price perception has a positive and significant effect on brand image and purchase decisions. Brand image also has a positive and significant effect on purchase decisions and partially mediates the influence of price perception on purchase decisions. These findings confirm that purchase decisions in cultural retail are shaped by the interaction between rational price evaluation and symbolic brand evaluation. Practically, this study emphasizes the importance of aligning pricing strategies with consumers’ value perceptions and strengthening an authentic brand image to encourage purchase decisions.
Fear of Missing Out and Impulse Buying in the Digital Economy: The Mediating Role of Emotional Arousal in a Cross-border Indonesia–Malaysia Setting Syahran Syahran; Erick Karunia; Deni Marsha; Imelda Yoshica Izzaurajz; Rika Armila
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.96894

Abstract

The digital economy and social commerce have transformed consumer spending patterns, particularly in border regions such as North Kalimantan, where consumers are increasingly exposed to cross-border marketplaces and digital promotional stimuli. Promotions emphasizing urgency, scarcity, and discounts may intensify consumers’ fear of missing out and stimulate emotional arousal, thereby encouraging impulse buying even among well-educated and financially stable consumers. This study examines the influence of fear of missing out on impulse buying behavior in the Indonesia–Malaysia border region, with emotional arousal positioned as a key psychological mechanism linking digital marketing stimuli to spontaneous purchasing decisions. Drawing on structural equation modeling, the findings reveal that fear of missing out has a significant positive effect on both emotional arousal and impulse buying, while emotional arousal further strengthens consumers’ tendency to engage in impulse buying. These findings contribute to the literature on digital consumer psychology by highlighting the role of emotional mechanisms in cross-border social commerce contexts. In practice, the study offers insights for businesses and policymakers on designing digital marketing strategies that are persuasive yet ethical, while also supporting consumer protection in border regions.
Competitive Advantage as a Mediator of Business Resilience: An Analysis of Digital Adaptability and Financial Capabilities of Yogyakarta Culinary MSMEs Arief Nurrahman; Muhammad Harfiansyah Makarim; Caesar Rosyad Achmadi; Agatha Saputri; R. Andro Zylio Nugraha
JURNAL ILMU MANAJEMEN Vol. 23 No. 1: JUNE 2026
Publisher : Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/jim.v23i1.97878

Abstract

Economic uncertainty requires Micro, Small, and Medium Enterprises (MSMEs) to demonstrate high endurance. This study aims to analyze the impact of digital adaptability and financial capabilities on business resilience, and to examine the role of competitive advantage as a mediating variable among traditional culinary MSMEs in the Special Region of Yogyakarta. A quantitative explanatory approach was employed, with primary data collected via questionnaires distributed to 87 culinary MSME owners. The sampling was conducted using a purposive sampling technique. Data were analyzed using the Structural Equation Modeling-Partial Least Squares (SEM-PLS) method in SmartPLS 4. The empirical results reveal that the structural model possesses strong predictive power, explaining 77.5% of the variance in business resilience. Specifically, the findings indicate that both digital adaptability and financial capabilities have a positive and significant direct effect on competitive advantage and business resilience. Furthermore, the mediation analysis confirms that competitive advantage serves as a significant partial mediator in the relationship between both digital and financial capabilities toward business resilience. These findings conclude that merely adopting technology and maintaining financial discipline are insufficient; these resources must be strategically leveraged to create a distinct competitive advantage for MSMEs to survive and thrive in the era of disruption. The practical implications of this study provide strategic guidance for MSME practitioners and local governments in designing economic recovery programs focused on strategic value creation rather than basic digital onboarding.

Page 14 of 14 | Total Record : 136

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