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Yuyun Isbanah
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G1 Building Floor 2 Journal Room Faculty of Economics Universitas Negeri Surabaya Campus Ketintang Surabaya 60231 G1 Building Floor 2 Journal Room Faculty of Economics Universitas Negeri Surabaya Campus Ketintang Surabaya 60231
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INDONESIA
Jurnal Ilmu Manajemen (JIM)
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 2549192X     DOI : DOI: http://dx.doi.org/10.26740/jim
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; 2. Manajemen Sumber Daya Manusia; 3. Manajemen keuangan; 4. Manajemen Strategis; dan 5. Kewirausahaan.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 685 Documents
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Website Quality, Brand Image, dan E-WOM serta Pengaruhnya terhadap Online Purchase Intention Studi Pengunjung Website Berrybenka Indana, Lutfi; Andjarwati, Anik Lestari
Jurnal Ilmu Manajemen Vol 9, No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.876 KB) | DOI: 10.26740/jim.v9n2.p%p

Abstract

The high purchasing power of the people for fashion products is an opportunity for the company to create new business strategies to compete. One of the fashion brands in Indonesia is Berrybenka, which offers a variety of the latest and high-quality fashion needs. However, in consumer purchases made online through websites, there are still negative reviews about Berrybenka. This study aims to analyze the effect of website quality, brand image, and e-WOM on online purchase intentions. This study is focused on Berrybenka websites visitors as a sample with a nonprobability sampling technique. The questionnaire was taken to 200 respondents using a Likert scale. The data analysis technique used multiple linear regression. The results showed that website quality, the brand image had an influence on online purchase intentions and e-WOM had no effect on online purchase intentions.
Studi Keputusan Pembelian Makanan Oleh-Oleh Khas Surabaya: Peran Brand Awareness dan Kualitas Produk Wisesa, Candra Purba
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (119.926 KB) | DOI: 10.26740/jim.v9n1.p287-294

Abstract

Travelling is a fun and memorable activity. During tourism activities, tourists not only walk around but also go shopping. Including one of them is to buy souvenirs typical of the tourist areas visited. This study aims to analyze the effect of brand awareness and product quality on purchasing decisions. Respondents in this study were consumers who were at least 20 years old who had made a purchase. The sampling method uses non-probability sampling, and the sampling technique using judgmental sampling. The sample used in this study amounted to 220. The data is collected using a questionnaire and analyzed using multiple linear regression. The result shows that brand awareness influences purchasing decisions. Product quality affects purchasing decisions.
Peran Mediasi Organizational Commitment pada Pengaruh Job Satisfaction terhadap Turnover Intention pada Karyawan PT Pancaputra Mitratama Mandiri Dewi, Gita Kusuma; Budiono, Budiono
Jurnal Ilmu Manajemen Vol 8, No 4 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (667.07 KB) | DOI: 10.26740/jim.v8n4.p1133-1145

Abstract

PT Pancapaputra Mitratama Mandiri is an authorized lubricant distributor of PT Shell Indonesia. The company was founded in 2004. The company is a distributor office of Shell Lubricants products for the industrial and transportation scope in the East Java Region. This research purposes to test and explain the impact of job satisfaction on turnover intention through organizational commitment as a mediator variable at PT Pancaputra Mitratama Mandiri. The approach adopted in this study is quantitative, while the sampling technique in this study is saturated sample with the number of all employees of PT Pancaputra Mitratama Mandiri as respondents who were taken part as many as 32 employees. Data on this research were analyzed making use of Partial Least Square (PLS) with the assistance of SmartPLS 3.0. software on the computer. The outcomes further revealed a significant negative relationship between Job Satisfaction and Organizational Commitment on Turnover Intention. The results provide a conclusion that Organizational Commitment mediates the influence of Job Satisfaction on Turnover Intention, the results discover that the Job Satisfaction has an indirect effect that is larger than the direct influence on Turnover Intention.
Pengaruh Penggunaan Media Sosial terhadap Kinerja Pemasaran selama Pandemi Covid-19 dengan Mediasi Kemampuan Inovasi dan Kemampuan Branding (Studi pada Pelaku UMKM yang Menggunakan Media Sosial). Anggraeni, Mia; Sanaji, Sanaji
Jurnal Ilmu Manajemen Vol 9, No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (60.686 KB) | DOI: 10.26740/jim.v9n2.p%p

Abstract

The Covid-19 virus that spreads globally has an impact on economic growth in Indonesia. Several business sectors have experienced a decline in performance due to the government's restrictions on outdoor activities to prevent the spread of this virus. For this reason, SMEs must be able to adjust their marketing channels from offline to online to optimize marketing performance during the Covid-19 pandemic. One of the online marketing tools is social media. This study investigates the use of social media on marketing performance with innovation capability and branding capability as mediating variables. This study uses 200 samples of respondents who are the owners of SMEs that collected through an online questionnaire. We use the Partial Least Square (PLS) method to test the hypothesis. The results of this study indicate that social media has a significant effect on innovation capability and branding capability and helps SMEs improve their marketing performance. This research also proves that innovation capability and branding capability successfully mediate the influence of the relationship between social media use on marketing performance.
Pengaruh Capital Adequacy Rasio, Dana Pihak Ketiga, dan Non Performing Loan, terhadap Profitabilitas dengan LDR sebagai Variabel Intervening pada Bank Umum Konvensional di Indonesia Alphamalana, Ivan Lisfi; Paramita, Sista
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (96.432 KB) | DOI: 10.26740/jim.v9n1.p437-450

Abstract

The Bank is an institution that has a role as a financial intermediary between parties who need funds and can facilitate the payment flows. Additionally, The Bank has a function as industries that rely on public trust, so the health level of the Bank needs to be maintained. Profitability is essential for a bank because it measures a company's effectiveness in generating profits by maximizing its assets. This research aim is to investigate the effect of Capital Adequacy Ratio (CAR), Third Parties Funds (TPF), dan Non-Performing Loan (NPL), on Profitability with LDR as Intervening Variables. This research population is conventional commercial banks in Indonesia between 2012 to 2016. This research type is causality research using quantitative data—the sampling technique using a purposive sampling total of 150 samples. The statistical analysis tool in this research is lane analysis with software versions of AMOS 22 and IBM SPSS. The conclusion from this research results that CAR, TAPI F, and NPL variables affect LDR. The CAR, TPF, and LDR variables have not affected profitability, while the NPL variable affects profitability. Furthermore, CAR, TPF, and NPL cannot mediated by LDR.
Analisis Perbandingan Kinerja Keuangan Perusahaan Akuisitor Sebelum dan Sesudah Merger & Akuisisi (M&A) Tahun 2015 Nisak, Unun Khoirun
Jurnal Ilmu Manajemen Vol 8, No 3 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.428 KB) | DOI: 10.26740/jim.v8n3.p756-767

Abstract

The purpose of this study is to analyze differences in the financial performance of acquisitor companies before and after mergers & acquisitions (M&A) in 2015. Financial performance measurement tools are Current Ratio (CR), Debt to Equity Ratio (DER), Return on Equity (ROE), Total Assets Turnover (TATO), and Market Value Added (MVA). The observation period is for 3 years before and after mergers & acquisitions. The sampling technique that is purposive sampling was obtained by 4 companies of acquisitor. Data analysis techniques used Wilcoxon signed-rank t-test and paired sample t-test. The results of this study are that there is no difference in CR and DER but there are differences in ROE, TATO, MVA in the acquisition company 3 years before and after M&A. The overall results are concluded that the financial performance of the acquisition companies after M&A decreased so that the synergy expected by the company was not achieved.
Pengaruh Kepuasan Kerja terhadap Kinerja Karyawan melalui Komitmen Afektif pada PT Cipta Nirmala Widya Ningsih, Lia
Jurnal Ilmu Manajemen Vol 9, No 1 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (322.029 KB) | DOI: 10.26740/jim.v9n1.p322-332

Abstract

This study aims to explain and identify job satisfaction, affective commitment and employee performance at PT Cipta Nirmala. The position of affective commitment in mediating job satisfaction on PT Cipta Nirmala's employee performance was tested and analyzed in this study. The population is all permanent employees in the PT Cipta Nirmala office section, amounting to 50 employees. The analysis technique uses SEM analysis by Smart PLS3. This research gives the result that positively and significantly, job satisfaction affects employee performance. Positively and significantly, job satisfaction is affected by affective commitment. There is no mediating affective commitment to job satisfaction in influencing employee performance.
Budaya Organisasi dan Motivasi terhadap Kinerja Karyawan PT. Telkom Indonesia Regional V Surabaya Permartasari, Dea Aulia
Jurnal Ilmu Manajemen Vol 8, No 4 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (664.363 KB) | DOI: 10.26740/jim.v8n4.p1353-1361

Abstract

The purpose of this study is to examine and analyze the influence of organizational culture and motivation on employee performance at PT. Telkom Indonesia Regional V Surabaya. Quantitative methods are used to obtain data by returning questionnaires that have been filled out by employees. In this study, the sample used was 80 people from a total population of 168 people. The sample is taken from each unit at PT. Telkom Indonesia Regional V Surabaya. Data analysis is Structural Equation Modeling (SEM) with PLS (Partial Least Square) approach using Smart PLS software. The results of this study indicate that the influence of organizational culture has a positive and significant effect on employee performance, and motivation has a positive and significant effect on employee performance.
Pengaruh Talent Management terhadap Employee Performance pada Sales People PT Indosat Ooredoo Afandi, Muhammad Yusuf
Jurnal Ilmu Manajemen Vol 9, No 2 (2021)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (816.338 KB) | DOI: 10.26740/jim.v9n2.p804-815

Abstract

Salespeople performance have a direct impact on organizational performance. Managing these talented salespeople to keep good work to achieve sales targets, contribute with extra effort to achieve the organization goal, be innovative and generate new ideas and not involve in any behavior that harms the organization well being is not easy. Effective and integrated talent management (TM) is needed to keep salespeople performance align with organizational goals. The purpose of this study is to confirm the effect of TM on employee performance. This study considers the mechanism of TM output (employee engagement) on the relationship between TM and employee performance. Path analysis and confirmatory factor analysis are employed by structural equation modelling – partial least square (SEM-PLS) with 95 salespeople of PT. Indosat Ooredoo Tbk. as respondent.  The result shows that TM has a direct effect on employee performance (task performance, contextual performance, adaptive performance, counterproductive work behavior). Employee engagement as TM output is proven by the result that could mediate the relationship between TM and employee performance. 
Hubungan antara Experiential Marketing, Layanan Restoran Prasmanan, Customer Satisfaction, dan Customer Loyalty Sutanto, Grace Chintia; Indarwati, Tias Andarini
Jurnal Ilmu Manajemen Vol 8, No 3 (2020)
Publisher : UNESA In Collaboration With APSMBI (Aliansi Program Studi dan Bisnis Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (127.338 KB) | DOI: 10.26740/jim.v8n3.p954-967

Abstract

Every company wants its brand to be a major concern for consumers. Experiential marketing is a way of marketing that not only sells products but also creates them accompanied by emotional experiences that touch consumers' hearts. One of the businesses that are using experiential marketing is Hanamasa Restaurant which is a Japanese restaurant with buffet service type. The purpose of this research is to investigate the effect of experiential marketing and service attributes on buffet restaurants on customer loyalty with customer satisfaction as a mediating variable, a case study of Hanamasa consumers in Surabaya. Path analysis using AMOS 24 and IBM SPSS was performed for statistical analysis. Research with 110 respondents was taken with nonprobability sampling techniques. Criteria for respondents in this study are at least 19 years old and have visited Hanamasa at least twice in the past one to six months. The results of this study are experiential marketing a positive effect on customer satisfaction both through customer loyalty and directly. Likewise, the effect of service attributes on buffet restaurants has a positive impact on customer satisfaction but not on customer loyalty.

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