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Journal of Public Policy and Management Review
Published by Universitas Diponegoro
ISSN : -     EISSN : -     DOI : -
Core Subject : Humanities, Art,
Arts Humanities
Jurnal Ilmu Administrasi Publik diterbitkan oleh Jurusan Ilmu Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro
Arjuna Subject : -
Articles 25 Documents
 1   2   3 
Search results for , issue "Vol 11, No 2: April 2022" : 25 Documents clear
ANALISIS KUALITAS PELAYANAN JASA TRANSJAKARTA PADA MASA PANDEMI Renna Rachmadyaningrum; Dyah Hariani; Augustin Rina Herawati
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33252

Abstract

Sejak virus COVID-19 masuk ke Indonesia, pemerintah mengeluarkan kebijakan untuk membatasi segala bentuk operasional pada transportasi umum yang beroperasi di tengah pandemi, salah satunya Transjakarta. Pembatasan operasional tersebut, menimbulkan adanya keluhan masyarakat terhadap kualitas pelayanan yang diberikan. Keluhan tersebut meliputi, antrian panjang di halte, tidak adanya social distancing didalam bus, beberapa rute tidak beroperasi, serta jadwal kedatangan bus yang tidak pasti. Tujuan penelitian ini untuk menganalisis kualitas pelayanan jasa Transjakarta pada masa pandemi dilihat dari tangible, reliability, responsiveness, assurance, dan emphaty. Metode penelitian ini menggunakan metode deskriptif kualitatif. Hasil penelitian menunjukkan bahwa kualitas pelayanan jasa Transjakarta pada masa pandemi dapat dikatakan belum baik. Hal ini disebabkan karena ada tiga dimensi yang masih belum maksimal, yaitu dari tangible menunjukkan kurangnya ketersediaan hand sanitizer di beberapa halte dan bus, dari reliability menunjukkan belum akuratnya waktu mengenai jadwal kedatangan bus, dan dari assurance ditemukan tindakan pelecehan seksual yang dilakukan secara verbal. Saran yang diberikan oleh peneliti, yaitu memperbanyak dan lebih memperhatikan kembali ketersediaan hand sanitizer di beberapa halte dan bus sebagai bentuk penerapan protokol kesehatan, bekerja sama dengan pihak Dinas Perhubungan Provinsi DKI Jakarta terkait kesterilan jalur Transjakarta, dan meningkatkan pengawasan lebih terhadap kinerja petugas Transjakarta dalam bertugas di lapangan.
DETERMINAN IMPLEMENTASI KEBIJAKAN PENGELOLAAN SAMPAH DI KABUPATEN KUDUS Indri Puspita Sari; R Slame Santoso; Retna Hanani
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33337

Abstract

Indonesia menjadi negara yang darurat akan sampah terutama sampah plastik, oleh karena itu perlu adanya pengelolaan sampah yang dilakukan secara komprehensif. Pelaksanaan implementasi pengelolaan sampah tidak terlepas dari berbagai variabel yang dapat mepengaruhi pencapaian keberhasilan implementasi kebijakan. Salah satu diantaranya adalah variabel sumber daya dan lingkungan. Penelitian ini bertujuan untuk mengetahui besaran hubungan antara sumber daya dan lingkungan terhadap implementasi kebijakan pengelolaan di Kabupaten Kudus. Metode penelitian yang digunakan yakni kuantitatif dengan jumlah responden sebesar 75 pegawai teknis Dinas PKPLH Kabupaten Kudus dan UPT TPA Tanjungrejo Kabupaten Kudus. Teknik analisis data statistik yang digunakan meliputi korelasi kendall tau, koefisien konkordansi kendall tau, dan koefisien determinasi. Hasil penelitian menunjukkan bahwa terdapat hubungan yang positif antara sumber daya dengan implementasi kebijakan pengelolaan sampah di Kabupaten Kudus sebesar 39%. Terdapat hubungan yang positif antara lingkungan dengan implementasi kebijakan pengelolaan sampah di Kabupaten Kudus sebesar 10,8%. Sumber daya dan lingkungan secara bersama-sama memiliki korelasi sebesar 39,3% terhadap implementasi kebijakan pengelolaan sampah di Kabupaten Kudus.
ANALYSIS OF IMPLEMENTATION OF POVERTY REDUCTION POLICY THROUGH THE REHABILITATION OF UNLIMITED HOUSING ACTIVITIES (RTLH) IN TRIMULYO WARD SEMARANG CITY Desy Kumala Dewi; Ari Subowo; Teuku Afrizal
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33338

Abstract

The problem of poverty never ends to be discussed, especially on the issue of housing because basically the house is a housing need. In line with the Minister of Social Affairs Regulation Number 20 of 2017 concerning the Minister of Social Affairs Rutilahu and Sarling in order to overcome the problem of poverty, in it is implementation, especially the provision of assistance for R-RTLH activities in Trimulyo Village, Semarang City, there are still problems regarding not achieving the target number of houses to be rehabilitated. The aims of this research are: (1) to analyze the procedure or mechanism for the implementation of R-RTLH activity assistance in Trimulyo Village and (2) to analyze the driving and inhibiting factors for the implementation of R-RTLH activity assistance in Trimulyo Village. The method used in this study is a descriptive method with a qualitative approach with a focus on Research Implementation of R-RTLH Activities, and the locus of the Trimulyo Village, Semarang City and using the theory of policy implementation according to George C. Edwards III in the form of Communication, Resources, Disposition/Attityde Behavior, and Bureaucratic Structure. Data collection techniques with primary data collection in the form of interviews, field observations, and documentation. Determination of informants in this study using a purposive technique with 1 person from the Semarang City Housing and Settlement Service Office, Trimulyo Village Head, Genuk Sub-district Head, BKM Coordinator, Semarang City Gapensi Chair, 3 RT Chairs in Trimulyo Village, and 3 beneficiaries R-RTLH activities. The results of this study indicate that the implementation of assistance for R-RTLH activities in Trimulyo Village has not been optimal. The contributing factors are communication and socialization of activities that have nor been maximized, limited budget funds, lack of human resources, limited human resources skills, slow disbursement of funds, low community capacity for assistance, lacj of good response to the community, lack of consistency of implementers, and long acceptance of requests for assistance. Several efforts are needed, such as a serious commitment to carry out activities, as well as improving coordination and communication of the parties involved to synergize with each other so that activities run well and have a positive impact on poverty alleviation in Trimulyo Village, Semarang City.
Tahapan Pemberdayaan Masyarakat melalui Program Bank Sampah ‘Gedawang Asri’ Kelurahan Gedawang Kecamatan Tembalang Kota Semarang Bella, Tiara Khairina; Widowati, Nina
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33539

Abstract

Community empowerment through the Gedawang Asri waste Bank program in Gedawang Village is an effort to make waste management can run optimally. The purpose of the study was to analyze the stages of community empowerment through the Gedawang Asri garbage Bank program in Gedawang Village, Banyumanik District, Semarang City and to analyze the factors that influence it. The research method used qualitative descriptive method with data reduction analysis method, data presentation and conclusion. Informants in this study were Chairman of waste Bank, Vice Chairman 1 and 2, Manager, Coordinator of RW using purposive sampling method and customers using accidental sampling. Data collection techniques by way of observation interviews and documentation. The results of the research, the stages of community empowerment is done through 3 stages, namely awareness, exploration and Empowerment. empowerment has not run well because at the stage of awareness there is still a lack of community role in deliberation, socialization that has not been maximized, the absence of a reward and punishment system. At the stage of coordination is still lacking, there is no training related to the marketing of recycled products produced, and finally the stage of Community Empowerment has not maximized the opportunities that exist even though there has been a change in the character of the community in waste management. The factors that encourage this empowerment are infrastructure and cooperation with other parties. The inhibiting factors are the wrong mindset of the community, the lack of customer discipline and the covid - 19 pandemic. The conclusion drawn by the researcher is that the three stages of empowerment in the Gedawang Asri garbage Bank has not run well where there are still driving factors and obstacles that affect the three stages. Suggestions that can be given are the need to resocialize, training for administrators, and product marketing training.
EFEKTIVITAS PROGRAM PUSKESMAS TANPA ANTRIAN KOTA SEMARANG (PUSTAKA) PADA PENDAFTARAN ONLINE DI PUSKESMAS SRONDOL BANYUMANIK SEMARANG Enggareti, Viskarani Bertys; Widowati, Nina; Maesaroh, Maesaroh
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33499

Abstract

As a form of effort to fulfill health services for the community by utilizing technological developments, the Semarang City Health Service issued the Semarang City No Queue Health Center (PUSTAKA) program for all health centers in Semarang City which is a form of public service innovation in the form of online registration to reduce queues for registration of treatment throughout the city. health center in the city of Semarang. Srondol Health Center is one of the health centers in Semarang City which has started using the PUSTAKA program for online registration for patients who register. The problem encountered is that the number of users of the PUSTAKA program is still small, so the queue for registration for treatment is still long. This study aims to analyze the effectiveness of the PUSTAKA program at the Srondol Health Center and also to see the obstacles faced in running the PUSTAKA program. This study uses descriptive qualitative methods, and uses the theory of public administration, public services, and program effectiveness. The research respondents came from the PUSTAKA Admin of the Srondol Health Center, the Semarang City Health Office and the public using the PUSTAKA program. The results showed that the PUSTAKA program had not run effectively at the Srondol Health Center due to several obstacles including: (1) lack of human resources, (2) no clear procedures, (3) lack of staff skills, (4) inadequate infrastructure, and (5) lack of socialization by officers. Recommendations from researchers to increase the effectiveness of the PUSTAKA program are by increasing the number of human resources, making clear procedures about PUSTAKA, improving the facilities used, and more often socializing to the public about the PUSTAKA program
PERAN STAKEHOLDERS DALAM PENGEMBANGAN DESA WISATA NONGKOSAWIT KOTA SEMARANG Annatasya Yunita Nugroho; , Amni Zarkasyi Rahman; Kismartini Kismartini
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33577

Abstract

The city of Semarang is one of the tourist destinations for foreign and domestic tourists. Tourism villages were formed to empower the community so that they can act as direct actors in an effort to increase readiness and concern for village potential or tourist attractions in their respective villages. The development of the Nongkosawit Tourism Village can be said to be still not developing well or seems slow like other tourist villages, allegedly because the roles between the government, the community, and the private sector have not been optimal in tourism development. In this study, researchers used descriptive qualitative research methods. The results of this study are that there are five roles of stakeholders in the development of the Nongkosawit Tourism Village, namely policy creator, coordinator, facilitator, implementor, and accelerator. Stakeholders involved in the development of the Nongkosawit Tourism Village are POKDARWIS Kandang Gunung, Semarang City Culture and Tourism Office, Nongkosawit Village, Bappeda of Semarang City, Disporapar of Semarang City Public Works Service, Central Java, Universitas Negeri Semarang, Tourist, and the Nongkosawit community. The conclusion of this study is that the relationship between stakeholders is still found that is not optimal so that it hinders the development of the Nongkosawit Tourism Village. Suggestions from this research is the relationship between internal stakeholders such as the community and POKDARWIS still needs to be improved and the existing problems must be resolved immediately
IMPLEMENTASI PROGRAM KAMPUNG RAMAH ANAK (KRA) DALAM PEMENUHAN HAK ANAK DI KAMPUNG KARANGANYAR RW 16 KOTA YOGYAKARTA Fariza Widy Athia; Ari Subowo; Teuku Afrizal
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33404

Abstract

Children as the next generation of the nation have the right to fulfill their rights. The implementation of the Child-Friendly Village Program is one of the CFC policy strategies that aimed to create an environment that ensures the fulfillment of children's rights at the village level by all stakeholders. However, this program still not perfect in its implementation, there are still several aspects that obstruct the implementation process. The purpose of this research was to describe the implementation of the KRA program in fulfilling children's rights in Karanganyar Village, RW 16 and to find out the supporting and inhibiting factors. This research used the theory of child rights concept and implementation of Van Meter and Van Horn by looking at the size and objectives, resources, characteristics of implementing agents, disposition of implementers, communication, and socio-political-economic environment. This research used descriptive qualitative method with case study approach. The results showed that implementation of the KRA program was still not optimal, because there were problems in fulfillment the five clusters of children’s rights. In conclusion, the implementation of KRA is supported by variables of size and purpose, quality of human resources, characteristics of implementing agents, disposition of implementers, and socio-politicaleconomic environment. Meanwhile, the obstacle variables of this program are the quantity of human resources, budgetary resources, and communication of the implementers are obstacles. This research recommends an increase in the quantity of human resources, budget allocation from the sub-district, regeneration of the management of the task force, improving the quality of communication for implementers, and increasing guidance from the sub-district as the KRA coach
ANALISIS IMPLEMENTASI MASTERPLAN SMART CITY KOTA SEMARANG DALAM MEWUJUDKAN SISTEM PEMERINTAH BERBASIS ELEKTRONIK DALAM PELAKSANAAN ADMINDUK BERBASIS ANDROID Mochammad Ridwan Pangestu Aji; Dyah Lituhayu
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33552

Abstract

Kota Semarang sendiri telah memiliki Master Plan untuk menerapkan Smart City yang bertajuk “Semarang Hebat”. Master Plan tersebut tertuang dalam Perwal no 26 tahun 2018. Penelitian ini bertujuan untuk 1) mengetahui implementasi masterplan Smart City di Kota Semarang dalam studi kasus pelaksanaan Adminduk berbasis Android di Kecamatan Pedurungan. 2) mengetahui perkembangan Adminduk berbasis mobile di Kota Semarang dinilai belum optimal Berdasarkan hasil penelitian diketahui bahwa 1) Implementasi smartcity kota semarang pelaksanaan adminduk berbasis android, aplikasi ini sudah berjalan baik akan tetapi masih dirasa kurang efektif terutama penggunaannya yang masih sering eror, serta kualitas pelayanan yang masih perlu ditingkatkan. 2) Perkembangan Adminduk Berbasis Mobile Di Kota Semarang Dinilai Belum Optimal. Secara umum penggunaan aplikasi ini sudah memiliki landasan program dan sistem yang baik, namun masih perlu menemukan stategi komunikasi yang cerdas serta partispasi dari masyarakat
STRATEGI PENGEMBANGAN PARIWISATA KOTA SEMARANG: PERSPEKTIF COLLABORATIVE GOVERNANCE SELAMA PANDEMI COVID-19 DI KAMPUNG WISATA TAMAN LELE Fauzan Mahfuzh; Ari Subowo; Teuku u Afrizal
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33501

Abstract

Semarang City is a city that has great tourism potential. There are various types of tourism in Semarang. However, during the COVID-19 pandemic, the decline in the number of tourists and the Regional Original Income (PAD) of the City of Semarang made the City of Semarang have to prepare a development strategy in order to survive. Taman Lele Tourism Village as one of the leading tourism sectors under the auspices of the Department of Culture and Tourism is expected to increase the income of the city of Semarang. This study aims to describe the collaborative governance process and the influencing factors in the development strategy of the Taman Lele Tourism Village. The results of this study indicate that the governance collaboration process carried out by the Semarang City Government, especially the Semarang City Culture and Tourism Office is quite good. However, the lack of actors to collaborate in making development strategies only involves the government and the community. This study uses qualitative methods, data collection by interviews and observations, data sources using primary and secondary data
EVALUASI KEBIJAKAN RELOKASI RUMAH NELAYAN DI BANTARAN SUNGAI BANJIR KANAL TIMUR Novira Wulandari; Kismartini Kismartini; Amni Zarkasyi Rahman
Journal of Public Policy and Management Review Vol 11, No 2: April 2022
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v11i2.33579

Abstract

The Semarang City Government implemented a residential relocation policy for the Tambakrejo community by preparing Rusunawa Kudu. However, some people choose to stay because Rusunawa Kudu is far from the sea and has the potential to jeopardize the income of fishermen. To that end, the government built row houses. The goal of this research is to assess the relocation policy and examine the elements that support and hinder it. The research method is descriptive qualitative, while the determination of informants uses the purposive sampling method. The findings revealed that an effective relocation policy was defined by a clear knowledge of the objective, as well as clear and easy implementation instructions. The relocation policy in Rusunawa Kudu has been efficient in terms of the ease of the relocation implementation process. However, the relocation of row houses is considered inefficient because additional government efforts are ranging from mediation, communication, to the construction of row houses. The relocation policy of Rusunawa Kudu has the potential to cause population problems even though it has met the need for decent housing. Meanwhile, the relocation of row houses has not provided a maximum solution to the problem seen from the incomplete public facilities. The relocation policy of Rusunawa Kudu and row houses have been considered justice for the people of Tambakrejo. The relocation policy is considered to be appropriate with the distribution of Tambakrejo residents who have been relocated. In the implementation of the settlement relocation policy, there are supporting factors, namely the resources that are used properly, and the powers, interests, and strategies of the actors are applied systematically. The incompatibility of interests that affect the settlement relocation policy is one of the policy's stumbling blocks, as well as the level of compliance and low capture power.

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