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INDONESIA
Jurnal Ilmiah Mahasiswa Manajemen
Published by Universitas Katolik Widya Mandala Surabaya
ISSN : 2303162X     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Junral Ilmiah Mahasiswa Manajemen (JUMMA) merupakan jurnal ilmiah yang diterbitkan oleh Program Studi Manajemen, Fakultas Bisnis, Universitas Katolik Widya Mandala Surabaya untuk memberikan wadah kepada para mahasiswa Jurusan Manajemen dalam menuangkan pemikiran-pemikiran demi perkembangan ilmu manajemen.
Arjuna Subject : -
Articles 5 Documents
 1 
Search results for , issue "Vol 6, No 1 (2017)" : 5 Documents clear
PENGARUH BRAND IMAGE DAN SERVICE QUALITY TERHADAP CUSTOMER TRUST DAN PURCHASE INTENTION PADA PRODUK SMARTPHONE OPPO DI SURABAYA Hendrawan, Malvin; Putra, A.Y. Yan Wellyan Toni; Kristanti, Maria Mia
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 6, No 1 (2017)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (210.18 KB) | DOI: 10.33508/jumma.v6i1.1763

Abstract

Increased buying interest in consumers is an activity to win the competition within the retail industry. There are several factors that can affect the intention of buying or purchase intention consumers. These factors are Store Image, Brand Image, Price Image. Where Brand Image and Price Image indirectly affect Purchase Intention but through Store Image, while Store Image directly influence Purchase Intention. Other variables that affect the Store Image directly are Brand Image and Price Image. This study aims to determine the effect of Brand Image and Price Image on Purchase Intention through Store Image. This research uses Structural Equation Modeling (SEM) analysis technique. The object of this research is consumer from IBOX Store at World Trade Center (WTC) Surabaya, with 154 respondents. The results of this study can be concluded: (1) Brand Image has a positive effect on Store Image, (2) Price Image has a positive effect on Store Image, (3) Store Image has positive effect on Purchase Intention, (4) Brand Image has positive effect on Purchase Intention through Store Image, (5) Price Image positively affects Purchase Intention through Store Image
PENGARUH PERSON-ORGANIZARION FIT DAN COWORKER SUPPORT TERHADAP INTERPERSONAL DEVIANCE KARYAWAN FRONTLINER DI SURABAYA Sasmita, Veronika Teresa; Wulani, Fenika; Junaedi, Marliana
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 6, No 1 (2017)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.036 KB) | DOI: 10.33508/jumma.v6i1.1764

Abstract

Pada era modern ini, beberapa perusahaan mengadopsi E-Service Quality karena saat ini pelanggan lebih memilih layanan yang cepat diakses dimanapun dan kapanpun berada sehingga hal tersebut menambah fungsi utama dari sebuah produk. Oleh karena itu perusahaan harus dapat memenuhi kebutuhan pelanggan untuk memberikan kepuasan pelanggan terhadap suatu perusahaan. Penelitian ini bertujuan untuk mengetahui pengaruh antara Perceived Value dan E-Service Quality terhadap Customer Behavioral Intention melalui Customer Satisfaction pada pelanggan Pengguna di Surabaya. Penelitian ini menggunakan penelitian kausal. Teknik pengambilan sampel menggunakan sampel random sampling dengan cara purposive sampling. Sampel yang digunakan sebesar 150 responden pengguna Gojek di Surabaya. Alat pengumpulan data yang digunakan adalah kuesioner. Teknik analisis data yang digunakan adalah Structural Equation Model dengan menggunakan program LISREL. Hasil penelitian ini menyatakan bahwa Perceived Value berpengaruh secara signifikan terhadap Customer Satisfaction, E-Service Quality berpengaruh secara signifikan terhadap Customer Satisfaction, Customer Satisfaction berpengaruh secara signifikan terhadap Customer Behavioral Intention, Perceived Value tidak berpengaruh secara signifikan terhadap Customer Behavior Intention, dan E-Service Quality berpangaruh secara signifikan terhadap Customer Behavioral Intentions
PENGARUH KOMITMEN ORGANISASIONAL DAN STRES KERJA TERHADAP PERILAKU KEWARGANEGARAAN ORGANISASIONAL PADA KARYAWAN EVENT ORGANIZER DI SURABAYA Candra, Candra Lourencia; Wulani, Fenika; Suhartatik, Ani
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 6, No 1 (2017)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (182.515 KB) | DOI: 10.33508/jumma.v6i1.1765

Abstract

Human resources are a resource that has its own characteristics because it has emotions and thoughts. Emotions and thoughts that arise can affect employee job satisfaction and employee loyalty level of employment as human resources. Therefore, this study aims to analyze and obtain empirical evidence of the influence of empowerment and workplace environment to job satisfaction and employee’s job loyalty. This research is a quantitative research with three hypotheses to be tested. The sample used in this study are 200 respondents who are employees of MSMEs in Madura and Surabaya. Relevant data in this research are 50 data from 200 respondents to be processed. Independent variables used are employee empowerment and workplace environment, the first dependent variable is job satisfaction and second dependent variable that is employee work loyalty. The results of the tested on the employees of MSME showed that the two independent variables have a positive effect on the first dependent variable and the first dependent variable also positively affects the second dependent variable
PERAN JUMLAH KOMISARIS PADA HUBUNGAN KEPEMILIKAN MANAJERIAL TERHADAP KINERJA PERUSAHAAN (STUDI PADA INDUSTRI NON-KEUANGAN DI INDONESIA) Lorentan, Stephanie Anastasia; Susilawati, Cicilia Erna
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 6, No 1 (2017)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.034 KB) | DOI: 10.33508/jumma.v6i1.1761

Abstract

This study examines the effect of risk profile, earnings, and capital to firm value by using good corporate governance as intervening variable. The sample in this study used banking company listed on the Indonesian Stock Exchange in 2011-2016 with a sample of 40 banking companies. The result of this study showed that direct influence of risk profile and capital to firm value. While earnings variable doesn’t directly affect the firm value. Another result of this study showed good corporate governance intervenes the influence of risk profile and earnings to firm value. While good corporate governance doesn’t interfere with the influence of capital on firm value.
PENGUJIAN MODEL HUBUNGAN SIMULTANITAS ANTARA KEPEMILIKAN MANAJERIAL, LEVERAGE, DAN KEBIJAKAN DEVIDEN DALAM PERSPEKTIF TEORI KEAGENAN (STUDI EMPIRIS TERHADAP PERUSAHAAN MANUFAKTUR DI INDONESIA Bramantyo, Bonaventura Trio; Sunarjanto, N. Agus
JURNAL ILMIAH MAHASISWA MANAJEMEN Vol 6, No 1 (2017)
Publisher : Universitas Katolik Widya Mandala Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.142 KB) | DOI: 10.33508/jumma.v6i1.1762

Abstract

The purpose of this research is to test the market reaction shown by the existence of abnormal return to the change of cash dividend distribution in two different condition that is bullish and bearish market condition in period 2014-2016. The sample used in this research is 165 announcement of dividend up and down. The method used in this study is the analysis of event study to analyze the market reaction in the observation period that is 11 days around the date of the announcement of cash dividends. The results of this study indicate that in bullish or bearish condition, the increase and decrease of cash dividend to be distributed has no impact on market reaction. Therefore, this study does not support signaling theory.

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