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INDONESIA
Journal The Winners
ISSN : 1412121     EISSN : 25412388     DOI : -
Core Subject : Social,
Arjuna Subject : -
Articles 672 Documents
Analisis Pengaruh E-Service Quality terhadap Customer Satisfaction yang Berdampak pada Customer Loyalty PT Bayu Buana Travel Tbk Hansel Jonathan
The Winners Vol. 14 No. 2 (2013): The Winners Vol. 14 No. 2 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v14i2.650

Abstract

The purpose of this study is to determine the effect of e-service quality on customer satisfaction and its impact on customer loyalty of PT Bayu Buana Travel, Tbk. With non-probability technique (census), questionnaires were collected and used in data processing using Structural Equation Modeling with WarpPLS program and Importance Performance Analysis methods. Based on this research, it was found that e-service quality has an influence on customer satisfaction, customer satisfaction has an influence on customer loyalty, e-service quality has an influence on customer loyalty, and e-service quality and customer satisfaction has an influence on customer loyalty. The e-service quality attributes, such as the website providing accurate information, the website having a good reputation, all online payment be confirmed, the website easy to use, and the products/services on the website delivered according to the time, need to be improved and enhanced.
Analisis Peramalan Penjualan dan Penggunaan Metode Linear Programming dan Decision Tree Guna Mengoptimalkan Keuntungan pada PT Primajaya Pantes Garment Inti Sariani Jianta Djie
The Winners Vol. 14 No. 2 (2013): The Winners Vol. 14 No. 2 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v14i2.651

Abstract

Primajaya Pantes Garment is a company that runs its business in garment sector. However, due to various numbers of requests each month, the company is difficult to determine the amount of production per month that is appropriate to maximize profits. The purpose of this study is to determine the appropriate forecasting method that can be used as a reference to determine the amount of production in the next period and to find a combination of products to maximize profits. Research used forecasting methods, including naive method, moving averages, weighted moving averages, exponential smoothing, exponential smoothing with trend, and linear regression. In addition, this study also used Linear Programming method with Simplex method to determine the best combination of products for the company and to choose a decision using a decision tree to determine which alternative should be done by the company. Results of this study found that the linear regression method is the most appropriate method in determining the forecast demand in the next period. While in the Linear Programming method, constraints used were the constraints of raw materials, labor hours, and limited demand for the product. The result of the decision tree is to increase production capacity.
Studi Peningkatan Kualitas Belajar melalui Analisis Gaya Belajar Individu dalam Membentuk Kompetensi Entrepreneurship Jajat Sudrajat
The Winners Vol. 14 No. 2 (2013): The Winners Vol. 14 No. 2 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v14i2.652

Abstract

The purpose of this study is to analyze the influence of learning styles of individuals in shaping entrepreneurial competence as a study improvement of the quality of learning. Participants of this study were students at University Telkom Business Management, Department of Telecommunications and Informatics, Bandung. This study used descriptive analytical method. Results of this study found that the effect of simultaneous greatest between individual learning styles: concrete experient (X1), reflective observation (X2), abstract conseptualization (X3), and active experimentation (X4) on the competence entrepreneurship: thinking & problem solving (Y3) relatively strong at 93.4%. This research proves that learning styles of students have an influence on the formation of entrepreneurial competence. Greatest amount of influence an individual learning styles simultaneously to the competence of entrepreneurship is 93.4%. Based on these results, it is recommended as follows: (1) the curriculum is constantly made to improve and have confidence entrepreneurial competencies (personal maturity); (2) the quality of faculty members should be improved by improving education and training, especially the training of soft skills in order to familiarize themselves to the learning style of analytical thinking can be improved; (3) facilities and infrastructure to support teaching and learning process should continue to be evaluated in order to function properly.
Pembiayaan Defisit dengan Utang dan Ketahanan Fiskal di Indonesia La Ode Suriadi
The Winners Vol. 14 No. 2 (2013): The Winners Vol. 14 No. 2 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v14i2.653

Abstract

The focus of this study is to analyze the fiscal sustainability in Indonesia. To achieve these objectives, multiple regression model was constructed by the method of ordinary least squares (OLS). This model modified of the model of Buiter, Cudington, and Din. H.T. Data were collected from various sources such as the World Bank, Asian Development Bank, Bank of Indonesia, the Ministry of Finance of the Republic of Indonesia and the Indonesian Central Bureau of Statistics. The data are in the form of time series from 1980 - 2011. The results indicated that the budget deficit financing via debt (both foreign debt and domestic debt) still maintaining fiscal sustainability. This indication is seen from the change in value of the primary surplus that causes the debt ratio has decreased. Besides debt financing (both foreign debt and domestic debt) does not significantly causes the debt ratio increases.
Faktor-Faktor yang Mempengaruhi Kelengkapan Pengungkapan Wajib dalam Laporan Keuangan pada Perusahaan Manufaktur yang terdaftar di BEI Linda Santioso; Yenny Yenny
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.654

Abstract

The purpose of this research was to determine the influence of leverage ratio, liquidity ratio, profitability ratio, the portion of stocks owned by public, firm size, and company ages on mandatory disclosure comprehensiveness of financial statement. The sample consisted of 80 manufacturing companies listed at Indonesia Stock Exchange from 2008-2010 selected using purposive sampling method. Descriptive statistics and the multiple regression method were used to analyze the hypotheses. The results of this research showed that only firm size that influence the mandatory disclosure positively and liquidity ratio that influence the mandatory disclosure negatively. This research also showed that there was no autocorrelation, multicollinearity, and heteroscedasticity.
Interactive Control System, Intended Strategy, Implemented Strategy dan Emergent Strategy Tubagus Ismail; Darjat Sudrajat
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.655

Abstract

The purpose of this study was to examine the relationship between management control system (MCS) and strategy formation processes, namely: intended strategy, emergent strategy and impelemented strategy. The focus of MCS in this study was interactive control system. The study was based on Structural Equation Modeling (SEM) as its multivariate analyses instrument. The samples were upper middle managers of manufacturing company in Banten Province, DKI Jakarta Province and West Java Province. AMOS Software 16 program is used as an additional instrument to resolve the problem in SEM modeling. The study found that interactive control system brought a positive and significant influence on Intended strategy; interactive control system brought a positive and significant influence on implemented strategy; interactive control system brought a positive and significant influence on emergent strategy. The limitation of this study is that our empirical model only used one way relationship between the process of strategy formation and interactive control system.
UTAUT and UTAUT 2: A Review and Agenda for Future Research Andreas Chang
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.656

Abstract

This study reviews the most recent literature on UTAUT (Unified Theory of Acceptance, and Use of Technology) and UTAUT 2(Unified Theory of Acceptance, and Use of Technology) 2 by focusing on the findings and recommended future research. The papers, proceedings and dissertations included in the analysis were identified technology acceptance as the focus of their studies. This search was supplemented various websites which host scientific journals such as Emerald, Science Direct and Google Scholar. The initial search produced 65 papers. The studies examined works which employed UTAUT and UTAUT 2 by focusing on findings on the core constructs of UTAUT to predict Behavioral Intentions. The results confirmed previous studies that the four constructs of UTAUT contributed to Behavioral Intention even though PE seemed to be the most significant contributors. Findings also suggest UTAUT 2 has been more explanatory and list the suggestions for future works. The immediate implications are for researchers who wish to examine behavioral intentions, and managers who wish to ensure the acceptance and use of a new system or technology. This study bears a number of limitations. Number of papers examined is one of them. It would be more accurate to increase the number of paper examined. The other limitation is the ability to draw a statistical conclusion each research examined. This is due to a great variety of research topics, methods, constructs and contexts.
Customer Intention toward Theme Park: The Mediating Role of Customer Attitude on The Impact of Service Quality and Experiential Marketing Dwi Efrarin Purnamadita; Dian Tauriana
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.657

Abstract

Dunia Fantasi (Dufan) located in Taman Impian Jaya Ancol is one leading recreational unit with specific characteristics as a theme park. A research was done towards with service quality and implementation of experiential marketing applied in Dufan using path analysis. Experiential marketing was studied to have a direct effect, positive and significant impact on customer attitude variables. The basic objective of this research is to determine the effect of service quality and implementation of experiential marketing to customer attitude and its impact on customer intention of Dufan. Data collection was conducted through questionnaire given to Dufan visitors. From the results of data analysis we found that service quality has not significantly influenced customer’s attitude. The study revealed that the direct effect between experiential marketing and customer intention is 'strong’. As a subsequent finding, service quality has not given a significant effect on customer intention. However, experiential marketing was found having an indirect influence on customer intention mediated by attitude, in which the results of the study suggested that the indirect effect is 'strong'. Eventually, customer attitude has a direct positive and significant impact on customer intention variables. The direct influence of customer attitude to customer intention in Fantasy World,was 'strong'.
Analysis, Reconstruction and Establishment Tourist Destination in Toba Samosir, North Sumatera, Indonesia Menara Simanjuntak; Haryadi Sarjono
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.658

Abstract

This study aimed to provide inputs for local government of Toba Samosir (Tobasa) in preparing strategic development plan of tourist destinations in District Tobasa. This study is a qualitative approach through in-depth interviews and feedback from forum discussion groups with participants representing community leaders, indigenous peoples, governments and travel business. Total participants are 15 people collected on June 1, 2012 at Balige government office. Discussion forums formulated nine locations of tourist destination spread in Toba Samosir. As result this research, we formulated four strategic plans with tactical plans; (1) specifying and establish the location of tourist destinations in the District Tobasa; (2) submitting plans to the government budget or through the budget of Tobasa district in five years starting in 2014 to follow; (3) conducting government financing for infrastructure development and tourism industry participation; (4) doing tourism and cultural promotion. We found limitations for the plan. Some of them were: the low budget provided by the District government so that we expected supports from domestic investors to accelerate tourism development in the area. Most activities were proposed under the action plan of both Tobasa District government and North Sumatra Government.
Financial and Non Financial Factors on Going-Concern Opinion Junaidi Junaidi; Cahyanti Sih Triyatmi; Nurdiono Nurdiono
The Winners Vol. 13 No. 2 (2012): The Winners Vol. 13 No. 2 2012
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v13i2.659

Abstract

Company's ability to survive is a fundamental uncertainty faced in the preparation and auditing financial statements. Provision of going-concern opinion on these financial statements the company is still being debated. Public Accountant Professional Standards in section 341 states that the auditor is responsible for evaluating whether there is a major doubt on the ability of entities in the continued survival of the appropriate period of time, not more than one year from the date of the financial statements being audited. This research analyzed the financial and non financial factors that affected the provision of going-concern opinion. This research used samples of 63 companies with 315 observations, taken from years 2005-2009. The logistic regression analysis showed that the company's financial condition variables, mitigating evidence, and disclosure significantly influence the acceptance of going-concern opinion. Enterprise risk was not significant at propensity of going-concern opinion.

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