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Sugeng Santoso
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EDITOR MAJALAH MEDIAEKONOMI DAN MANAJEMEN D.A. FAKULTAS EKONOMIKA DAN BISNIS UNIVERSITAS 17 AGUSTUS 1945 (UNTAG) SEMARANG JALAN PAWIYATAN LUHUR BENDAN DHUWUR SEMARANG 50235
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INDONESIA
Media Ekonomi dan Manajemen
Published by Universitas 17 Agustus 1945 Semarang
ISSN : 08541442     EISSN : 25034464     DOI : http://dx.doi.org/10.24856/mem.v36i1.1726
Core Subject : Economy, Science, Engineering,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering
For optical lens manufacturing the development of product and service quality is a key thing in answering challenges in the business competition it is developing. To achieve this determine the Key Performance Indicator (KPI), the Rejected Rate and On-Time Delivery (OTD) to measure the extent of the performance that has been achieved and how to develop it, shape the work culture of Kaizen which commits to continuous improvement and value chain analysis largely determine the process of developing production and service quality. The Kaizen culture and value chain applied in achieving the KPI target in this study succeeded in reducing the KPI Rejected Rate by 0. 46% and raise OTD by 2. 22%. The method used in this study uses a review of literature studies, observations, and direct interviews of the plant manager of one of the largest optical lenses manufacturers in Indonesia using data comparisons in 2018 and 2020
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 13 Documents
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Search results for , issue "Vol 39, No 2 (2024): July 2024" : 13 Documents clear
User Satisfaction to Continuous Usage on QRIS Payment: Role of QRIS Contactless Payment Quality Ardian Oktavianto Wicaksono; Fahmi Fauzi Yuniawan; I Made Bayu Dirgantara
Media Ekonomi dan Manajemen Vol 39, No 2 (2024): July 2024
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v39i2.4804

Abstract

This research aims to develop and evaluate an empirical model of the role of QRIS (Quick Response Code Indonesian Standard) Contactless Payment Quality, including Perceived Ease of Use (PEOU), Perceived Usefulness (PU), and Service Security (SS), in shaping User Satisfaction (US) and Continuous Usage (CU) among QRIS payment users in Central Java. The empirical model is built based on the Technology Acceptance Model (TAM) and existing literature on Contactless Payment Quality. For this purpose, an online survey was conducted with approximately 232 QRIS payment users aged 17 and above, and the data were analyzed using the Structural Equation Modeling (SEM) approach with the SmartPLS program. The study found that PEOU significantly influences PU. Additionally, the three components of Contactless Payment Quality (PEOU, PU, and SS) jointly determine US, and both US and SS together impact CU. Furthermore, this research demonstrates that US truly mediates the relationship between PEOU, PU, and SS with CU. Therefore, the findings contribute to the development of a holistic TAM and Contactless Payment Quality framework by providing a comprehensive model of antecedents and consequences of user satisfaction for QRIS payment users. The study also offers valuable insights for managers of companies managing QRIS systems.
Acceptance of TQM and Human Capital in Improving SME Performance Fitri Lukiastuti; Yanti Pujiastuti
Media Ekonomi dan Manajemen Vol 39, No 2 (2024): July 2024
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v39i2.4925

Abstract

The corporate world is growing more competitive as customers become more savvy. SMEs require a wide range of material and immaterial resources, as well as the capacity to change into more adaptable and lucrative forms to adapt to the shifting demands of the business market, in order to remain competitive. This study aims to examine the correlation between human capital  and total quality management with entrepreneurial orientation and their impact on performance. Specifically, the study will investigate how market orientation functions as a mediating factor in the link between TQM, HC, EO, and the performance of small and medium-sized enterprises (SMEs) in Semarang. Empirical research has largely neglected to investigate the role of market orientation in mediating the links between TQM, HC, EO, and business performance. This study aims to address the existing knowledge gaps by investigating the direct as well as indirect impacts of TQM, HC, and EO on the performance of SMEs, with MO serving as a mediator. In this study, a questionnaire was employed to gather data from subject matter experts (SMEs) to evaluate the theoretical framework. PLS is utilised in the investigation and testing of hypotheses.
Implementation of Organizational Agility Strategies to Meet The Challenges of Digital Transformation in Government Organizations Agung Fachridian; Abdul Haeba Ramli; Lizio Marcel de Araujo
Media Ekonomi dan Manajemen Vol 39, No 2 (2024): July 2024
Publisher : Fakultas Ekonomika dan Bisnis UNTAG Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mem.v39i2.4575

Abstract

Digital transformation has become essential for all organizations as innovation and digital technology continue to evolve. This research focuses on the impact of organizational agility on digital transformation in the government sector, as well as the role of Collaborative Knowledge Creation (CKC), innovation, and Digital Transformational Leadership (DTL) as antecedents and factors that influence organizational agility. Quantitative research using the Structural Equation Model (SEM) method began in 2023. The unit of analysis involved 103 work units in government organizations that focus on the development of science and technology (S&T). The results of this study show that the role of organizational agility can improve digital transformation in the government sector, and the role of innovation and DTL as antecedents and factors, can affect organizational agility. This shows that in driving change towards digital transformation in organizations, the role of organizational agility is very important. This research has managerial implications for government organizations, especially organizational leaders and work unit leaders in building digital transformation. Organizational leaders must realize that implementing sound management strategies fostering organizational agility, including designing adaptive policies, cultivating a responsive organizational culture, and establishing structures that promote collaboration and innovation can facilitate government organizations digital transformation.

Page 2 of 2 | Total Record : 13

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