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INDONESIA
Jurnal Widya Manajemen & Akuntansi
Published by Universitas Katolik Widya Mandala Surabaya
ISSN : -     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 3, No 2 (2003)" : 6 Documents clear
Pengendalian Kualitas Pelayanan melalui Analisis GAP dengan Instrumen Servqual (Studi di Unika Widya Mandala Surabaya) Widyarini, Lydia Ari; Supriharyanti, Elisabeth
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

The strong competitiveness in higher education make the Widya Mandala Surabaya Catholic University (WMSCU) has to evaluate the operational process. So it could take the information which used to control the operational process through the strategic for adapted itself with the fluctuatif changes. This research is descriptive-evaluative used the gap analysis (Parasuraman-et al, 19S6. 1he-re're Jive variables: tangtbte, reliability, responsiveness, assurance and empathy. Then umbero f to^pl"t are 477f rom the WMSCUs tudents,le cturers,e mployeesa nd management' \he resultst iere're gap I (froi employees ide), gap 2,3,4,A tt of the the Sapsc awe gap 5 which shows the dtlferences betwien studints perceive service quality with the services that student hqve. According this evaluation, we could meet the causes of problem and the solution.
Analisis Persepsi Konsumen terhadap Kualitas Produk Keramik Merek Milan di Surabaya Susanti, C. Esti
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

The purpose of this study is to investigates perception of consumer in Surabaya on product quality variables of Milan Ceramics and what variable of product quality that has the best perception of consumer. The primary data were gathered from 30 respondents. There research data were analyzed using Mean and deviation standard. The result of this study shows that: 1) Perception of consumer in Surabaya on product quality variables of Milan Ceramics is good and 2) Variable of product quality that has the best perception of consumer in Surabaya is Augmented product.
Penggunaan Technical Analysis dalam Memprediksi Pergerakan Harga Saham untuk Pengambilan Keputusan Investasi Saham Prasetyo, Aries Heru
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

This research analyzes the use of technical analysis in predicting stock's price in order to set the best instrument decisions. The objects used in this analysis was PT. Telekomunikasi Indonesia Tbk and PT. Semen Gresik Tbk. The analysis is based on both quantitative and qualitative method. The clossing price for each stock was analyzed with : moving average methods, relative Strength Index and graphical methods. Consequently, the result of this research indicate that there was several weaknesses in the application of each methods. Two of the important factors which have to be considered in investment decisions are insting and experience over the past trading periods.
Designing The Balanced Scorecard for The Faculty of Economics of Satya Wacana Christian University Haryanto, Jony Oktavian
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

Concerning the competition of universities in Indonesia, a research about the measurement and quality control from strategic perspectives will pose an interesting subject to be explored. The high-pressure of the economic condition, the unstable political environment, the globalization era as well as the unfair competition has changed the business environment. As a result, performance measures are used to guide the managers' decision and to evaluate the performance of managers and their units. This measurement is used as guidelines and incentives to facilitate the coordination among managers and business unit goals with those of the overall corporate goals. Without the performance measurement system, companies will probably move to a wrong decision. One of the tools that can provide comprehensive, coherent and balance performance measures is Balance Scorecard. Balance Scorecard does not only provide comprehensive measures( financial, Customer, Internal Business Process, and Learning & Growth), but is also provide a road map about how to achieve financial objectives without sacrificing long term performance. The Faculty of Economics of Satya Wacana Christian University (F-E SWCU), as one of the private universities in Indonesia, must also formulate and implement strategies that will fit with the high turbulent business environment. To avoid a pitfall of financial performance, FE SWCU have to implement Balance Scorecard. The Balance Scorecard designed for FE SWCU consists of strategic objectives derived from company vision mission, outcome measures and performance driver measures, and targets as milestones to know achievement of strategic objectives of the company.
Technology and Overall Performance of Indonesian Manufacturing Firms: Do Manufacturing Strategies Serve as Moderators Ellitan, Lena
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

Although there have been many studies focusing on the determinants of technological adoption and innovation, there is still a dearth of empirical results that relate to technology adoption and performance, especially in the Indonesian manufacturing sector. Based on the fact that the increased use of advanced manufacturing technologies and new management practices cannot be directly related to higher performance, this study tries to integrate technological and innovation considerations with manufacturing strategic development. This study focuses on the role of manufacturing strategy in moderating the impact of hard and soft technology on overall performance. The alignment between technology and manufacturing strategy is necessary to ensure success of firms. Data were collected through mailed questionnaires to CEOs of medium and large manufacturing firms in Indonesia.T his study finds that both hard and soft technologies have positive impacts on overall firm's performance. Further, manufacturing strategy plays an important moderating role on the relationship between technology and performance.
Manajemen Perguruan Tinggi di Indonesia: Usaha Memenangkan Persaingan Industri Jasa Pendidikan Wulani, Fenika
Jurnal Widya Manajemen & Akuntansi Vol 3, No 2 (2003)
Publisher : Fakutas Ekonomi Unika Widya Mandala Surabaya

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Abstract

In the globalization era and taster changing environment, universities in Indonesia must be adapted in order to survive in the future. Quality can be improved by effective management function, chance to develop human resources' creativity, costumer oriented, and trying to fit course programs with business world. University also must be concerned with employee' s need, because the characteristic of service company, the people that provided service is important. If universities want to do that, sustainable growth can be reached.

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