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INDONESIA
Dia: Jurnal Administrasi Publik
Published by Universitas 17 Agustus 1945 Surabaya
ISSN : 02166496     EISSN : 26157268     DOI : DOI: https://doi.org/10.30996/dia.v18i1
Core Subject : Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Social Sciences
DIA: Journal of Public Administration Studies is published by the public administration department at the University of 17 August Surabaya, as a medium of communication and dissemination of research results and scientific work in the field of Public Policy, Local Government, Public Management, Public Service and Development. The DIA editorial is very open in accepting articles and book reviews related to our scope in the field of public administration.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 7 Documents
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Search results for , issue "Vol 16 No 2 (2018): Desember" : 7 Documents clear
KUALITAS PELAYANAN PENDIDIKAN BERBASIS PELAKSANAAN OTONOMI DAERAH PROVINSI JAWA TIMUR Anggraeny Puspaningtyas
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (134.067 KB) | DOI: 10.30996/dia.v16i2.1923

Abstract

The opening of the 1945 Constitution of the Republic of Indonesia states that the national objective of the Indonesian state is to educate the life of the nation, create public welfare, protect all of Indonesia's bloodshed, and help implement world order and lasting peace. Efforts to achieve these national goals can be done through the fulfillment of basic rights of the community, one of which is through education. Republic of Indonesia Government Regulation Number 2 of 2018th concerning Minimum Service Standards (Standart Pelayanan Mutu/SPM) that compulsory government affairs relating to basic services consist of education; health; public works and spatial planning; public housing and residential areas; peace, public order and community and social protection. Furthermore, the education SPM includes the Provincial Education SPM and the District/City Education SPM. The types of basic services in the SPM of Provincial Education consist of secondary education and special education. While the types of basic services in the district/city education SPM consist of early childhood education, basic education and equality education. The researcher was interested in knowing how the quality of regional autonomy-based education services in East Java Province.
IMPLEMENTASI PELAYANAN ADMINISTRASI AKADEMIK IKIP PGRI BOJONEGORO BERBASIS ONLINE Dwiyanti Septi Sukmasari
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1063.814 KB) | DOI: 10.30996/dia.v16i2.1918

Abstract

The Implementation for application of information technology in higher education is one form of change in the process of academic administration services to students so that the student registration process is more effective and efficient. In relation to the use of information technology for the management of student administrative academic documents, IKIP PGRI Bojonegoro has made changes to the academic administration system from a manual document management system to an online-based student administration management system, namely management of information technology-based document administration through the internet. This study focuses on the problem of how the effectiveness of online academic administration services of IKIP PGRI Bojonegoro students and what factors influence the effectiveness of online academic administration services of IKIP PGRI Bojonegoro students with descriptive qualitative research methods, and theory used is e-government and information systems. The findings of this study obtained that the online academic administration services of IKIP PGRI Bojonegoro students are actually very good for meeting the academic needs of students. Students also understand the ways or steps to access the online academic administration portal.
PENERAPAN ETIKA LAYANAN DALAM PERSPEKTIF KOLABORASI GOVERNANCE PADA PERUSAHAAN DAERAH AIR MINUM SURYA SEMBADA Meirina wati; Tjijik Rahaju; Muhammad Farid Ma`ruf; Badrudin Kurniawan; Galih Wahyu Pradana
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (176.765 KB) | DOI: 10.30996/dia.v16i2.1901

Abstract

The existence of the PDAM is one of the things that must be observed because it is one of the Regional Owned Enterprises that provides public services. The urgency of regional business entities in the form of PDAMs becomes increasingly important, considering that as a business entity, the PDAM does not only function to provide services to the community in the form of clean water. But it is also required to be able to contribute economically to the region, so that the area is able to be independent as the essence of autonomy given to the area. This study was designed using a qualitative and quantitative approach. A qualitative approach was developed in order to provide a comprehensive picture of the cooperation built by the PDAM with other parties. Cooperation is built by basing on the vision, mission and objectives of the PDAM to provide better service. The focus of the research was developed from the stages of collaborative governance proposed by Ratner. While the quantitative approach was developed to explore customer responses related to cooperation established by PDAMs to improve services. The purpose of this study is to create a customer service model based on customer recommendations. This goal is based on a shift in the practice of public services that must be able to respond to customer needs satisfactorily, without violating rules and application of applicable service ethics. In addition, there is also a theoretical shift from government to governance.
IMPLEMENTASI KEBIJAKAN BADAN USAHA MILIK DESA UNTUK PENDAPATAN DESA DI KABUPATEN TRENGGALEK Edy Kuncahyo
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (216.903 KB) | DOI: 10.30996/dia.v16i2.1924

Abstract

The establishment of Village-Owned Enterprises (Badan Usaha Milik Desa/BUMDes) in Trenggalek Regency was carried out simultaneously in the 2001 Budget Year throughout the village with 152 pieces still not in accordance with Law Number 22 of 1999 concerning Regional Government. This Village Decree was made by the Village Head and Village Deliberation Institution (Lembaga Masyarakat Desa/LMD) and for its approval by the Regent's decision. It was supposed that after the Village Representative Body was formed in 2002, then the legal product of the establishment of a Village Owned Business Entity in the form of a Village Decree was changed to a Village Regulation. Facts in the field of Village-Owned Enterprises in Trenggalek Regency have only changed the legal product of its establishment in 2011 and 2012 after 39th Minister of Home Affairs Regulation concerning Village-Owned Enterprises and Regional Regulations of Trenggalek Regency that regulate Village-Owned Enterprises in 2010. the implementation of the policy on the development of village income sources through Village-Owned Enterprises in Trenggalek Regency? This research approach uses qualitative. Using the Goerge C. Edward III Theory, there are 4 variables that influence the implementation of the policy, namely (1) communication, (2) resources, (3) disposition, and (4) bureaucratic structure, it is felt that there are 1 (one) variables namely the public support variable. The result is that the implementation of the Village income source development policy through Village Owned Enterprises in Trenggalek Regency can be declared successful, with categories namely 67 BUMDesa good, 24 BUMDes moderate and 61 BUMDes less and until the study was carried out no BUMDes was dissolved.
IMPLEMENTASI KEBIJAKAN UJI KOMPETENSI LULUSAN MAHASISWA BIDANG KESEHATAN DI REGIONAL IV WILAYAH PROVINSI SULAWESI SELATAN DAN SULAWESI TENGGARA Gunarmi Gunarmi
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (257.241 KB) | DOI: 10.30996/dia.v16i2.1919

Abstract

Health workers human resources is a milestone in the success of health services. Recognition of graduate competence is competence certificate by act No. 12 of 2012. Health workers human resources have been complete national competence test obtained competence certificate which is consitute of quality skill grade for further training and guarantee the school of health science graduate. Regulation No. 12 of 2016; determine supplementary factor and inhibiting factor in national competence test implementation; and create the policy model of national competence test implementation in guarantee of health student. Design of research used qualitative descriptive approach. The respondent is school of health science in Makasar region. The primary data collected through interview, observation, and documentation. Data analysis used qualitative data analysis. Result of this research is : 1) Implementation of competence certificate policy which refers to ministerial of high school regulation No. 12 of 2016 inconsistent with mandate of act No. 12 of 2012 about high school, act No. 36 of 2014 about health workers, and ministerial of high school regulation No. 44 of 2014 about high school national standard. 2) Supplement factor of implementation competence certificate policy is the enachment of competence certificate policy in form ministerial of high school regulation, therefore must be implementing appropriate by the policy. While inhibiting factor of implementation competence certificate policy is refers to variable of Van Meter and Van Horn theory that showed low policy performance, therefore involved on disparity quality of learning has an impact on rate of re-taker increase. 3) Models of competence certificate policy which is still being centralistic implemented, therefore necessary to reconstruct competence certificate policy by exit-exam models with principle of integrated, synergistic, transparent, controlled, and accountable.
EFEKTIVITAS PERGANTIAN KEPEMIMPINAN DALAM RANGKA PENINGKATAN PELAYANAN PUBLIK PADA BADAN PENDAPATAN DAERAH PROVINSI JAWA TIMUR Rita Kartika
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (266.465 KB) | DOI: 10.30996/dia.v16i2.1921

Abstract

This study aims to determine and analyze the effectiveness of leadership change in order to improve public services at the Regional Income Board of East Java Province is expected to increase the potential of East Java's Original Income. The research method used guidance with interview and observation. Analytical technique using qualitative analysis based on phenomenon with descriptive format.The results based on the results of qualitative data processing through interviews and observations in general that this leadership change is considered very effective because it can encourage leaders to be encouraged to create new ideas that are innovative, brilliant, strategic so as to improve the quality and performance of public services both intensification and related extensification directly with the increase in the PAD. The effectiveness of the change of leadership of KUPTB has been considered successful because the changes are felt especially in the increase of local revenues in each KUPTB which is then calculated globally throughout East Java.
KESELAMATAN KERJA DALAM PELAYANAN PENANGGULANGAN BENCANA DI BADAN PENANGGULANGAN BENCANA DAERAH KAB SIDOARJO Seto Michiko
DIA: Jurnal Administrasi Publik Vol 16 No 2 (2018): Desember
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.308 KB) | DOI: 10.30996/dia.v16i2.1922

Abstract

In accordance with Article 3 of the Minister of Manpower Regulation No. 05/1996, the Disaster Management Agency of the Sidoarjo Regency began introducing Occupational Health and Safety (K3) activities starting with introducing K3 management in 2000 who had obtained SMK3 certification. During the process of using internal auditors, companies also use external auditors every 3 years with fairly good results. This research is phenomenology using quantitative methods. The Number of samples in this studied 55 employees from the Sidoarjo Regional Disaster Management Agency population. From Knowledge Management variables, the Attitudes and Subjective Norms together towards Intentions were found to be 85.2%. While the remaining 14.8% is influenced by other variables not examined in this study, every increase in Knowledge Management (X1) of 1 unit, it will increase Intention (Y) by 0.325 units. Every increase in Attitude (X2) of 1 unit, it will increase Intention (Y) of 1,116 units. Each increase in Subjective Norms (X3) is 1 units, it will increase Intention (Y) by 0.203 units.

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