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JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 34 Documents
Search results for , issue "Vol 9, No 3 (2011)" : 34 Documents clear
Manajerialisasi Dana Pihak Ketiga terhadap Peningkatan Laba Operasional Pada PT (Persero) Bank Jabar Syariah Bandung Teddy Hikmat Fauzi
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Based on the data collected from the result of the study, it shown that the influence of third party deposit on the operational profit in PT. Bank Jabar Syariah Branch Bandung, according to Product Moment the correlation coefficien yielded is 0,93 and the critical point tabel T for N=5 is 2,353, then the hypothesis testing drawn out is 4,382 > its 2,353 which means that between third party deposit and operational profit has significant correlation. Furthemore the determination coefficient yielded is 86% to the operational profit. This shows that third party deposit have correlation up 86% to the operational profit. The rest 14% is the other variables apart from the activity of third party deposit which influencing the operational profit in PT. Bank Jabar Syariah Branch Bandung. The stumbling blocks that the PT Bank Jabar Syariah Branch Bandung in management of third party deposit to acquirement operational profit that is existence of emulation from competitor bank either from interest rate facet, marketing, product diversivication and also service. Condition of less stable economic sector, happened of management miss between mustered fund and channelled fund.The recommendation the Researcher can give are the company should more accurate do deposit management for time deposit and the company should do cooperate with another Bank, not only for ATM served but also company should do cooperate in technology to be individual wealth banking to served otherwise as like SMS-Banking, Internet-Banking, etc. so that income not only for the greater part spread based income but also from fee based income.Keywords: Fund, Bank Management, profit
Pengaruh Physical Support dan Contact Personel terhadap Citra (Image) dan Kepercayaan Pasien pada Rumah Sakit Umum Tuban Imam Suroso
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research is attended to analyze: (1) influence of physical support and contact personnel toward hospital image at Public Hospital in Tuban, (2) influence of physical support and contact personnel toward patient trust at Public Hospital in Tuban, (3) influence of hospital image toward patient trust at Public Hospital in Tuban. Type Research is explanatory research or confirmatory research because its target explain relation of kausal between variable examination of hypothesis. Research population is consumen / patient of Tuban Hospital. Consumer taken as sampel is patient using hospital service, minimum take care of to lodge during 3 day. Research conducted by during two week with amount of sampel 120 people. Research showed that physical support and contact personnel influence toward hospital image direcfly, positively and significantly. Physical support and contact personnel showed direct influence toward the patient trust at Public Hospital in Tuban. In addition, physical support and contact personnel showed indirect, positive and significant influence toward the patient trust of patient through hospital image.Keywords: Physical Support, Contact Personnel, Hospital Image, Patient Trust at Public Hospital in Tuban
Pengaruh Diskonfirmasi dan Nilai Pelanggan terhadap Kepuasan, Kepercayaan, Komitmen, dan Loyalitas Nasabah (Studi pada Nasabah Asuransi AJB Bumiputera 1912 di Provinsi Sulawesi Tenggara) Farida A. Muhcsin; Umar Imran; A. Fauzi D.H.; M. Syafiie Idrus
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research is attended to analyze: (1) influence of physical support and contact personnel toward hospital image at Public Hospital in Tuban, (2) influence of physical support and contact personnel toward patient trust at Public Hospital in Tuban, (3) influence of hospital image toward patient trust at Public Hospital in Tuban. Type Research is explanatory research or confirmatory research because its target explain relation of kausal between variable examination of hypothesis. Research population is consumen / patient of Tuban Hospital. Consumer taken as sampel is patient using hospital service, minimum take care of to lodge during 3 day. Research conducted by during two week with amount of sampel 120 people. Research showed that physical support and contact personnel influence toward hospital image direcfly, positively and significantly. Physical support and contact personnel showed direct influence toward the patient trust at Public Hospital in Tuban. In addition, physical support and contact personnel showed indirect, positive and significant influence toward the patient trust of patient through hospital image.Keywords: Physical Support, Contact Personnel, Hospital Image, Patient Trust at Public Hospital in Tuban
Analisis Biaya Keagenan dan Perataan Penghasilan Alwan Sri Kustono
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This research is attended to analyze: (1) influence of physical support and contact personnel toward hospital image at Public Hospital in Tuban, (2) influence of physical support and contact personnel toward patient trust at Public Hospital in Tuban, (3) influence of hospital image toward patient trust at Public Hospital in Tuban. Type Research is explanatory research or confirmatory research because its target explain relation of kausal between variable examination of hypothesis. Research population is consumen / patient of Tuban Hospital. Consumer taken as sampel is patient using hospital service, minimum take care of to lodge during 3 day. Research conducted by during two week with amount of sampel 120 people. Research showed that physical support and contact personnel influence toward hospital image direcfly, positively and significantly. Physical support and contact personnel showed direct influence toward the patient trust at Public Hospital in Tuban. In addition, physical support and contact personnel showed indirect, positive and significant influence toward the patient trust of patient through hospital image.Keywords: Physical Support, Contact Personnel, Hospital Image, Patient Trust at Public Hospital in Tuban
Kinerja Perusahaan Terkait dengan Teknologi Informasi, Lingkungan dan Kompetensi Eko Purwanto; M.S. Idrus; Kusuma Ratnawati; Made Sudarma
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

Whether in the organization’s manufacturing companies in Indonesia, implementation of the applied information technology has an impact, either directly or indirectly, to the performance. The population of this research were companies listed at the Dinas Perindustrian dan Perdagangan Wilayah Jawa Timur, and implementing information and communication technology on a local area network. Units analysis were 117 manufacturing companies that employs 500 employees or more, implementing information and communication technology on a local area network, and represented by leader or information technology manager as respondent. All data were analyzed with Structural Equation Modeling (SEM) using the SPSS AMOS 16. The insignificant hypotheses suggests that the higher level of the ICT system completeness, the higher performance achievement of the corporate organization. The other two indirect influence hypothesis that suggest significant relationships through conduciveness organizational environment and personnel competences are proven strictly. The result of this research shows that the ICT system completeness may only influence the performance of corporate organization when the system is able to improve the conduciveness organizational environment and increase the personnel competences on the decision making process.Keywords: Information Technology, Organizational Environment, Competence, IT Scorecard, Balanced Scorecard, dan Organization Performance.
Hubungan Rasio Camel dengan Return Saham pada Perusahaan Perbankan di Bursa Efek Indonesia Muammar Khaddafi; Ghazali Syamni
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

This study aimed to analyze the relationship CAMEL ratios with stock returns on the banking company in the Indonesia Stock Exchange. Data used in this research is secondary data in the form of 21 financial reports of 29 banking companies in Indonesia Stock Exchange. This study uses multiple regression analysis method to analyze the data. The results found that the presence of a strong correlation between independent variabel CAR, NPL, PPAP, FBI, ROA, ROE, LDR, BOPO, and NIM with the dependent variable stock return that is equal to 70.6. These findings indicate that 70.6% stock return variation returs explaining about the relationship with stock return. Research has found that all variables simultaneously associated with stock return, but partially this research found that these variables have a significance level of diverse, ROE and NIM and only one variable with significance level of 5% ie LDR variables. This means that all four variables are partially related significantly to stock returns. Based upon the findings of this study indicate that investors in investing in banking stocks in particular to pay attention to the CAR, ROE, NIM and LDR company compared with other variables.Keywords: Analysis, CAMEL, Indonesian Stock Exchange
Pengaruh Lingkungan Eksternal Individu dan Mutu Layanan Pendidikan terhadap Keputusan Pemilihan Perguruan Tinggi di Kota Makassar Muhammad Azis; Chalid Imran Musa
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The objective of this research is to find out student’s response index and the influences of the individual extern environment and education services quality toward graduate choice decision on the Makassar. The categorical of research methodology is explanatory survey and data collected technique by using questionnaires to prediction student’s response on justification research variables, observation technique to have the use of student’s contact on the graduate and the sample size for the research criteria are 116 students.The result of this research to answer the hypothesis conceptual paradigm research with path analysis showed the individual extern environment and services education quality influenced and significant both partial or simultaneously toward graduate choice decision on the Makassar.Keywords: external enviroment, education services quality, garaduate choise
Peran Budaya Banjar dalam Meningkatkan Kinerja dan Keunggulan Bersaing melalui Kewirausahaan Islami dan Strategi (Studi pada Industri Kecil Menengah Batu Mulia/Permata di Martapura Kalimantan Selatan) Hastin Umi Anisah; Ubud Salim; Made Sudarma; Djumahir -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The aim of this study is to study the relationship between Banjarese culture, Islamic entrepreneurship and strategy, performance, and competitive advantage on small and medium enterprises (SMEs) which produce gem and jewelry stones. The design of this research is mixed methods, where the primary approach is quantitative one and supported by qualitative approach to improve the study. Target population of this research is SME’s Gem and Jewelry Stone products in Martapura. Sample was taken during the quantitative phase using stratified random sampling. Meanwhile, the data were collected by distributing questionnaires which involving 112 respondents. Qualitative approach from Miles-Huberman Model was applied by involving 5 key informants. Whereas quantitative data were processed using structural equation modeling. The research findings show that Banjarese cultures have not yet significantly influenced to the both performance and competitive advantage of the SMEs. On the other hand, the Banjarese culture has improved the SEMs’ performance and competitive advantage through Islamic entrepreneurship and strategy. It means that the implementation of Islamic entrepreneurship in business activities which have done by owner and manager in SME’s Gem and Jewelry Stone product can improve the performance and competitive advantage.Keywords: Banjarese culture, Islamic Entrepreneurship, Strategy, Performance, Competitive advantage, SME’s.
Pengaruh Faktor Perencanaan, Pelaksanaan dan Pengembangan Jasa Layanan Non Finansial Program Business Development Service (BDS) terhadap Kinerja Pengelola Usaha Kecil Menengah (UKM) di Kabupaten Aceh Utara dan Kota Lhokseumawe Mariyudi -; Ikramuddin -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The aim of this research is to analyze the relationship of Business Development Service (BDS) and manager performance of SME in Aceh Utara and Lhokseumawe. The scope of the study is limited to the BDS program that including the relationship of planning, implementation and development to the management performance of SME. The multiple regressions was used to analyze the data. The result indicates that the BDS program has positive relationship to the manager performance of BDS in Aceh Utara and Lhokseumawe.Keywords: BDS, performance of SME, planning, implementation and development.
Peran Karakteristik Individu sebagai Moderator dan Pemasaran Relasional sebagai Mediator Pengaruh Kepuasan terhadap Loyalitas (Studi pada Nasabah Bank Syariah di Jawa Timur) Mokhamad Arwani; Djumilah Zain; Surachman -; Djumahir -
Jurnal Aplikasi Manajemen Vol 9, No 3 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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Abstract

The main focus of this research is to reveal and interpret the mediation role of the relationship marketing between satisfaction and loyalty, as well as to test the moderator role of individual characteristics in relation with the influence of satisfaction on loyalty. The samples determinan in this study was accidental sampling. Of 160 questionnaires, the returned ones were 112. This number of samples has been eligible for conducting SEM technique analysis. The analysis showed that customers who are satisfied will be loyal to Islamic banks if the customer have adequate educational background and knowledge about Islamic banking. The satisfied customers will enhance long-term relationship with the Islamic banks in form of mutual trust, good communication, and trust that the bank will provide good services. The satisfied customers will enhance the mutual trust and good communication, which eventually create customers loyalty.Keywords: satisfaction, individual characteristics, relationship marketing, loyalty, Islamic bank

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