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INDONESIA
Jurnal Tepak Manajemen Bisnis
Published by Universitas Riau
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah adat Melayu" Takkan lekang karena panas dan Takkan lapuk karena hujan"Dengan demikian dalam kontek judul jurnal Tepak Manajemen Bisnis memberikan arti bahwa dalam jurnal tersebut dapat menghimpun berbagai penelitian di bidang Manajeman bisnis.Jurnal ini akan tetap terbit sepanjang masa untuk mengeluarakan butir-butir Ilmu Pengetahuan di bidang Manajeman Bisnis yang berguna bagi pembangunan Negara dan Bangsa.
Arjuna Subject : -
Articles 12 Documents
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Search results for , issue " Vol 6, No 3 (2014)" : 12 Documents clear
ANALISIS DAMPAK IMPLEMENTASI ARSITEKTUR PERBANKAN INDONESIA (API) TERHADAP KINERJA PERBANKAN INDONESIA Ezeddin, Sucitra Nindia; Wijaya, Errin Yani
Jurnal Tepak Manajemen Bisnis Vol 6, No 3 (2014)
Publisher : Jurnal Tepak Manajemen Bisnis

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Abstract

This study aims to determine the impact of the implementation of the Indonesian Banking Architecture ( API ) that dilakukanh by Bank Indonesia against general banking in Indonesia . This study was conducted to all national banks in Indonesia in the period 2000-2008 , amounting to 48 commercial banks . In order to see the impact of the implementation of the API is measured by a comparison of the financial performance indicators of banking , namely ROA , CAR , ROA , NIM and LDR . In testing hypotheses make use of statistical analysis using the paired difference test using SPSS analysis tools . The results showed that for the variable ROA there is no difference in performance before and after the enforced API which 0.203 t < t table 1.679 . The variable CAR is also no difference before and after the performance of the API which imposed -0913 t < t table 1.679 . V ariable BOPO ther e was no differ ence before and after the performance of the API which imposed -1206 t < t table 1.679 . LDR variables there was no difference before and after the performance of the API which imposed -8194 t < t table from 1697 , while the only ratio that has a performance difference before and after the API is implemented NIM ratio where 2,475 t count > t table 1.679 . Overall it can be concluded that after the imposition of financial performance ratios API banking experience better performance changes seen only on variables NIM but other than that the two ratios , namely ROA and CAR began to show the direction of improvement compared to the other two , namely the ratio of ROA and LDR are not shown direction of improvement at all . This indicates that in terms of efficiency and good governance and true banking does not meet the desired expectations of the spirit of the API .Keywords : API , Banks , Performance ,
PENGARUH INTERNAL SERVICE QUALITY TERHADAP KEPUASAN KARYAWAN PADA PT. BANK RIAU KEPRI Bakri, Syamsul; Alwie, Alvi Furwanti
Jurnal Tepak Manajemen Bisnis Vol 6, No 3 (2014)
Publisher : Jurnal Tepak Manajemen Bisnis

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Abstract

This study aims to analyze and examine the influence of internal service quality to satisfaction of employees at PT. Bank Riau Kepri The study was a descriptive design as a form of conclusive research . This design is chosen because the study was designed to describe the characteristics or functions of objects and phenomena observed or surveyed, so it can be concluded through a series of statistical tests , including hypothesis testing. The population in this study were all employees of the PTBank Riau Kepri, amounting to 1,751 people. Sampling was done by using porportionally, so that the number of samples in this study were 317 men. To determine the influence of an independent variable on the dependent variable used multiple linear regression analysis model. As for testing the hypothesis using statistical tests . The results showed that (1) the availability of equipment has negative influence but not significant on employee satisfaction, (2) policies and procedures has positive influence but not significant on employee satisfaction, (3) team work has positive influence but not significant on employee satisfaction, (4) management support has positive influence but not significant on employee satisfaction, (5) the alignment of the target significantly has positive influence on employee satisfaction, (6) training has positive influence but not significant on employee satisfaction, (7) communication significantly has positive influence on employee satisfaction, and (8) rewards and recognition significantly has positive influence on employee satisfactionKeywords : Internal Service Quality and Employee Satisfaction

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