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Dr. Mohammad Arief, SE., MM.
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INDONESIA
Competence : Journal of Management Studies (Kompetensi : Jurnal Studi Manajemen)
Published by Universitas Trunojoyo Madura
ISSN : 19074824     EISSN : 25412655     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Education
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 7 Documents
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Search results for , issue "Vol 10, No 2 (2016): OKTOBER" : 7 Documents clear
VIRAL MARKETING SEBAGAI MEDIA PEMASARAN SOSIAL DALAM MENDONGKRAK KESADARAN MASYARAKAT UNTUK BERPERAN AKTIF DAN BERGABUNG DENGAN ORGANISASI NON PROFIT/NIARLABA Yoshua Glennardo
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (317.792 KB) | DOI: 10.21107/kompetensi.v10i2.3524

Abstract

In the meantime, people’s concern for each other and environment has been decreased so drastically. People are become individualistic because people are race each other to become succed. People which good at business are thinking of themselves without any concern in the environment. Right now in Indonesia there are so much non profit organization that keep the environment safe. Not only the environment, they care about health, education, norm, etc. To aware participating in this non profit organization, a marketing strategy that effective are neede. Viral mraketing will be the marketing strategy that can be used to aware people be active and resolve that social problem.
PENGARUH KOMPETENSI INTELEKTUAL, KOMPETENSI EMOSIONAL, DAN KOMPETENSI SOSIAL TERHADAP KINERJA GURU SMA SWASTA DI KOTA MALANG Hallie Josias Sahertian; Veronica Jolanda Satriobudi
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (413.083 KB) | DOI: 10.21107/kompetensi.v10i2.3520

Abstract

 With the adoption of MEA in 2016, building an education is very important in creating good human resources that are superior and competitive. Indonesia need professional teachers. Teachers professionalsm will give impact in creating superior human resources that are ready to compete in MEA. However the result of National exam for high school in Malang 2016 showed that 19 students did not pass the exam and 11 of them are from private high school. The purpose of this research are to measure the impact of intellectual competence, emotional competence,and social competence on teacher performance of private high school in Malang. Hypothesis result stated intellectual competence,emotional competence, and social competence affect the teacher’s performances in positive result. This research proved that the most dominant factor was intellectual competence (X1). There are many ways to improve the teacher’s intellectual competence. Government can give scholarship to the teacher, as school can give training for the teacher for other private teacher can share their experiments and keep learning.
KONTRIBUSI PEMBERDAYAAN DAN KOMITMEN ORGANISASIONAL UNTUK MENINGKATKAN KINERJA ANGGOTA KOPERASI SETIA BHAKTI WANITA DI SURABAYA I Made Bagus Dwiarta; - Suharyanto
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (303.371 KB) | DOI: 10.21107/kompetensi.v10i2.3521

Abstract

This study aims to test and analyze organizational commitment to empowerment and contribution to improving the performance members Koperasi Setia Bhakti Wanita in Surabaya. This study uses the free variables i.e. organizational commitment and empowerment, as well as a bound variable performance.This study included in this type of research surveys that are used for the purpose of explanation or confirmatory, or also called research for testing hypotheses to explain the influences between variables or causal relationships between variables through hypothesis testing. A sample of these studies amounted to 150 respondents comprised the members of the Koperasi Setia Bhakti Wanita in Surabaya. Sampling techniques in the study was done by accidental sampling method. The data obtained through the distribution and collection of returned questionnaires and then analyzed using SPSS.A model of the relationships between the variables examined generating organizational commitment and empowerment that have important relationship against the performance members Koperasi Setia Bhakti Wanita in Surabaya. The results of this study also has important meanings especially for members Koperasi Setia Bhakti Wanita to the empowerment as a member of the cooperative organization and commitment Setia Bhakti Wanita to improve the members of Koperasi Setia Bhakti Wanita in Surabaya.
ANALISIS PENGARUH VALUE CHAIN CUSTOMER RELATIONSHIP MANAGEMENT TERHADAP KEPUASAN PELANGGAN PADA PT POS INDONESIA DI GRESIK Jajuk Suprijati
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (302.665 KB) | DOI: 10.21107/kompetensi.v10i2.3522

Abstract

Increasingly tight competitive world of business today . Corporate leaders and staff have to work extra hard to win the competition and still exist in the business world . PT Pos Indonesia also in a position like other businesses , competitors PT Pos Indonesia engaged in freight forwarding services more and more like TIKI , JNE , LTH and so forth . All these companies are competing to provide satisfaction to its customers by providing the best service possible , so that it becomes a fanatical customer and not move to other delivery services company . In particular, it should also be done by PT Pos Indonesia branch Gresik which is the object of study This study examines how to implement CRM Value Chain ( custumer Relationship Management ) on PT Pos Indonesia branch of Gresik that there is a bond between manufacturers and customers as well as its influence on customer satisfaction . This study measured the effect of independent variables are used , the customer portfolio ( X1 ) , customer intimacy ( X2 ) , Network Development ( X3 ) , proportion of value ( X4 ) and Customer Life Cycle ( X5 ) Customer satisfaction is the dependent variable ( Y ) .Results from this study is that all the independent variables and the dependent is a valid and reliable as well as data distribution is normal . To avoid the classical assumption of multicollinearity in the independent variables and avoid heteroscedasticity between independent variables and residual . In the F test showed that the resulting model is suitable to determine the effect of independent variables on the dependent variable . At t test showed that the customer portfolio variables ( X1 ) and Customer Intimacy ( X2 ) partially no significant effect on customer satisfaction while variable network development ( X3 ) , proportion of value ( X4 ) and Customer Life Cycle ( X5 ) partial effect on satisfaction customers .
SISTEM INFORMASI KEUANGAN UNTUK MENINGKATKAN KINERJA UMKM Agus Joko Waluyo; Sri Yunan Budiarsi
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (48.385 KB) | DOI: 10.21107/kompetensi.v10i2.3518

Abstract

Micro, small and medium enterprises (SMEs) face the competitive conditions that demand the use of management information systems in support of competitive strategy, so as to compete with other companies. This study was to investigate the impact of information systems management, especially financial information manufacturing SMEs in Surabaya and Sidoarjo. This research is an action research, data used primary and secondary data obtained through surveys and interviews with SME owners followed by focus group to explore the information system needs of the data keuangan.Berdasar Department of Cooperatives and SMEs Surabaya East Java there are 133 SMEs and 28 SME Sidoarjo, have only SMEs manufacturing (processing raw materials into finished goods) that there are 73 (seventy three) eligible SMEs surveyed and just 14 (fourteen) SME owners who are willing to be surveyed and interviewed, to sharpen the results of a survey conducted focus group was attended by 11 owners of SMEs. The results of the survey and focus group showed that all respondents understand the importance of recording financial statements for the smooth running of the business, but in practice it does not keep records of financial, obstacles often faced is less memgerti in financial records so that only records the sale and the daily spending, while financial records another, are not done. Based on the real conditions, activities of training and personal mentoring on recording simple financial statements (with the help of MS Excel program).    
Loyalty is a measure of the success of a company in satisfying customers with the products or services they offer. Bank as a financial institution that takes everyone always competed to develop innovative new service products to entice consumers to make a Mario Eka Darma Putra
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (213.882 KB) | DOI: 10.21107/kompetensi.v10i2.3523

Abstract

Loyalty is a measure of the success of a company in satisfying customers with the products or services they offer. Bank as a financial institution that takes everyone always competed to develop innovative new service products to entice consumers to make a purchase. Consumer banks always want something practical and fast in the process of their business transactions, therefore the effectiveness of e-servqual to note the features of e-banking as one of the keys to making a consumer be loyal. In this article will discuss about how effective use of e-servqual towards the establishment of a consumer satisfaction and loyalty in the use of e-banking products.
PENGETAHUAN ECOLABEL DI INDONESIA VERSUS PENGETAHUAN ECOLABEL DI NEGARA MAJU YANG BERPENGARUH PADA NIAT DAN KEPUTUSAN PEMBELIAN Bobby Oktavian Susilo
Kompetensi (Competence : Journal of Management Studies) Vol 10, No 2 (2016): OKTOBER
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (261.491 KB) | DOI: 10.21107/kompetensi.v10i2.3519

Abstract

The deterioration of our environment has increased people’s environmental awareness these days. This awareness act can be done through the procurement of certified products as ecolabeling and provides knowledge on ecolabeling. Each country has their own individual preferences in ecolabeling policy. Also, consumers in Indonesia and in other developed countries have different knowledge about it. Thus, creating differences in purchase intentions and purchasing decisions on ecolabelled products. In Indonesia, the knowledge of ecolabel is still low while it is high in other developed countries. The effect of low knowledge about ecolabeling is a lack of awareness of environmental damage and the level of purchase intention and purchase intention and decisions. Government plays an active role in the public’s knowledge about ecolabelling.

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