Claim Missing Document
Check
Articles

Found 22 Documents
Search

Analisis Pengaruh Kualitas Layanan Terhadap Loyalitas Pelanggan Toko Ritel Modern di Nabire Dimediasi Kepuasan Pelanggan Irawan, Immanuel Candra; Wabiser, Krista
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 1 (2025): Jurnal Maneksi (Management Ekonomi Dan Akuntansi)
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i1.2752

Abstract

The competition in the modern retail business is increasingly fierce, marked by the growing number of modern retail outlets. Building customer loyalty is crucial to gaining a competitive advantage. This research aims to analyze the factors influencing customer loyalty in modern retail stores in Nabire, Central Papua Province. The sample of 198 respondents was collected using purposive sampling. The data was processed using the PLS-SEM method with SmartPLS version 3. The research results show that 1) service quality significantly influences customer satisfaction, 2) service quality significantly influences customer loyalty, 3) customer satisfaction significantly influences customer loyalty, and 4) service quality significantly influences customer loyalty through customer satisfaction.
Sosialiasi Manajemen Ritel bagi Siswa/i SMA dan SMK di Kabupaten Nabire Eveline Komul, Liza Meichy; Uktolseja, Yellia Priciliya; Polii, Julius Denny; Mjesfa, Adrian; Irawan, Immanuel Candra; Latuheru, Melerand Evert
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 4, No 3 (2024): Abdira, Juli
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v4i3.498

Abstract

The retail industry in Nabire Regency has experienced rapid growth in recent years, driven by the increasing number of trade facilities that support retail activities. This has led to the emergence of opportunities for the absorption of competent human resources in the retail sector. This community service activity utilizes an extension or socialization method with the aim of providing insight (knowledge and understanding) to high school and vocational school students in Nabire Regency about the retail industry and providing an overview of retail industry opportunities that can be utilized in the future. The stages carried out include a pre-test, material delivery, and a post-test. The results of this community service activity show the achievement of implementation with an increase in participants' knowledge about the retail industry.
PENINGKATAN MUTU UMKM MELALUI TATA KELOLA KEUANGAN DAN PERANCANGAN MEDIA PROMOSI PADA BISNIS KRITAPONG Oktarina, Dian; Irawan, Immanuel Candra; Africa, Laely Aghe; Khalifaturofiah, Sholikha Oktavi; Sarwendhi, Rezza Arlinda
Jurnal KeDayMas: Kemitraan dan Pemberdayaan Masyarakat Vol. 4 No. 1 (2024): Vol 4, No 1 (2024) : Januari 2024
Publisher : Research Center and Community Services (PPPM) Universitas Hayam Wuruk "Perbanas" Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/kedaymas.v4i1.3959

Abstract

Kritapong Bunda Ani merupakan mitra dalam kegiatan Pengabdian Masyarakat yang memerlukan materi/konten media pemasaran konvensional dan digital, serta pelatihan dalam hal pembuatan laporan keuangan yang lebih baik dan terstruktur. Hasil akhir dalam kegiatan ini adalah mitra mampu mamaksimalkan media pemasaran konvensional dan digital, serta mampu membuat Laporan Keuangan yang tersistem dan dapat dijadikan dokumen pendukung ketika mitra mengajukan pendanaan kepada salah satu Bank.
Perancangan dan Sosialiasasi Kartu Tanda Mahasiswa Inovatif bagi Mahasiswa Candra Irawan, Immanuel; Komul, Liza Meichy Eveline; Uktolseja, Yellia Priciliya
Jurnal Masyarakat Madani Indonesia Vol. 3 No. 4 (2024): November
Publisher : Alesha Media Digital

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59025/q8mazf23

Abstract

Kartu Tanda Mahasiswa (KTM) merupakan salah satu hal penting yang dapat menunjukkan identitas resmi seseorang sebagai mahasiswa di sebuah perguruan tinggi. KTM yang memadai tidak hanya memiliki desain yang menarik, tetapi juga memiliki kualitas yang baik, dan berfungsi dengan baik. Dalam upaya memenuhi kebutuhan mahasiswa STIE Pelita Harapan Nabire akan KTM yang memadai, maka perlu adanya pengembangan KTM baru dengan desain lebih menarik, bahan yang berkualitas, dan berfungsi dengan baik serta dipadukan dengan teknologi digital. Mahasiswa sebagai pengguna KTM juga dibekali dengan wawasan tentang pemanfaatan KTM yang baik agar KTM dapat dipergunakan secara positif dan memberikan manfaat bagi masing-masing mahasiswa. Mahasiswa yang telah menerima KTM memberikan tanggapan positif terhadap desain KTM yang lebih eye-catching serta inovasi Quick Response Code (QR Code) yang unik. Selain itu, demi menjaga desain KTM sebagai aset digital jangka panjang, maka desain KTM telah dilindungi melalui Hak Cipta.
Pengembangan Sistem Absensi Digital Karyawan Menggunakan Teknologi PHP dan MySQL, Bawaslu Provinsi Papua Tengah Paulus S Deda; Immanuel Candra Irawan
Jurnal Teknologi dan Informatika Vol. 3 No. 2 (2026): Februari: JTI : Jurnal Teknologi dan Informatika
Publisher : STMIK Pesat Nabire

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70539/jti.v3i2.90

Abstract

This research is motivated by the problem of inefficient manual recording of employee attendance at the Central Papua Provincial Bawaslu, which often causes errors and inaccurate attendance data. The main goal of the research is to develop a PHP and MySQL-based digital attendance system that is able to record attendance automatically, real-time, and integrated. The research methods include needs analysis, database and interface design, program code implementation, and system testing. The results of the study show that the digital attendance system developed has succeeded in facilitating the recording of entry times, exit times, and recapitulation of employee attendance with a higher level of accuracy than manual methods. The implications of the implementation of this system are increased administrative efficiency, ease of monitoring, and the provision of more valid attendance data to support fast and appropriate decision-making within the Central Papua Provincial Bawaslu. Thus, this digital attendance system can be a practical solution in improving the quality of human resource management in government agencies.
Penerapan Sistem Informasi Berbasis Web untuk Efisiensi BEM STMIK PESAT Nabire Immanuel Candra Irawan; Yahya Arompau
Jurnal Teknologi dan Informatika Vol. 3 No. 2 (2026): Februari: JTI : Jurnal Teknologi dan Informatika
Publisher : STMIK Pesat Nabire

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70539/jti.v3i2.97

Abstract

This study aims to improve the performance of student organizations through the utilization of web technology in information system management. The case study focuses on the Student Executive Board (BEM) of STMIK PESAT Nabire, which faces challenges in data management, internal communication, and activity documentation. The research employed a software engineering approach using the Waterfall development model, which includes the stages of requirement analysis, system design, and implementation. The research instruments consist of technical documents such as use case diagrams and evaluative interviews to ensure the system's relevance to user needs. The system was developed using PHP and MySQL as the database. The implementation results indicate that the web-based information system facilitates BEM administrators in managing organizational activities more efficiently and in a structured manner. The findings imply that the appropriate application of web technology can enhance the operational effectiveness of student organizations and serve as a strategic solution for managing organizational information in higher education environments.
PEMBEKALAN STRATEGI PEMASARAN DAN PENGGUNAAN APLIKASI KOMPUTER BAGI OSIS SMAN 1 PLUS KPG NABIRE \Immanuel Candra Irawan; Yatiwo Selina Pigome
Jurnal Pengabdian Masyarakat Sapangambei Manoktok Hitei Vol. 5 No. 1 (2025): Jurnal Pengabdian Masyarakat SAPANGAMBEI MANOKTOK HITEI
Publisher : Universitas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/m7t7er13

Abstract

Organisasi Siswa Intra Sekolah (OSIS) memegang peranan krusial dalam dinamika pendidikan di tingkat sekolah menengah. Sebagai wadah representasi siswa, OSIS berfungsi sebagai motor penggerak dalam mewujudkan visi dan misi sekolah, terutama dalam aspek pembinaan kesiswaan. Agar program - program OSIS dapat berjalan efektif dan mencapai sasaran yang diinginkan, keterlibatan aktif dari seluruh siswa sangatlah penting. Oleh karena itu, komunikasi yang efektif menjadi kunci utama. Program-program OSIS harus dikomunikasikan dengan jelas, menarik, dan mudah dipahami oleh seluruh siswa. Dengan demikian, siswa akan merasa memiliki dan termotivasi untuk berpartisipasi dalam setiap kegiatan yang diselenggarakan. Pembekalan bagi pengurus OSIS SMA Negeri 1 Plus KPG Nabire tentang strategi pemasaran dan penggunaan aplikasi komputer bertujuan untuk membekali pengurus OSIS dengan pengetahuan dan keterampilan yang dibutuhkan untuk mempromosikan kegiatan-kegiatan OSIS secara efektif. Konsep pemasaran dan strategi promosi yang dipelajari akan membantu OSIS dalam menjangkau lebih banyak siswa dan meningkatkan partisipasi mereka dalam kegiatan-kegiatan sekolah. Selain itu, dengan memanfaatkan beragam aplikasi komputer, OSIS dapat membuat materi promosi yang menarik, mengelola data kegiatan dengan lebih efisien, dan berkomunikasi dengan siswa secara lebih efektif. Pembekalan ini dilaksanakan sebagai bagian dari kegiatan Latihan Dasar Kepemimpinan (LDK), yang bertujuan untuk membentuk karakter kepemimpinan siswa yang tangguh dan visioner. Hasil dari pembekalan ini menunjukkan dampak positif yang signifikan baik dari aspek kualitas pembekalan maupun kebermanfaatan ilmu yang didapatkan
Peran loyalitas pelanggan dalam memediasi kepuasan pelanggan terhadap niat berbelanja kembali Immanuel Candra Irawan
Vikara: Student Academic Journal of Business and Management Vol. 1 No. 1 (2025): Vikara: Student Academic Journal of Business and Management
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/vikara.v1i1.13210

Abstract

This study empirically examines the mediating role of customer loyalty in the relationship between customer satisfaction and repurchase intention within the context of modern retail stores in Nabire, Central Papua. Utilizing a quantitative methodology, data were collected via an online survey from 198 purposively sampled consumers and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that customer satisfaction exerts a significant positive influence on both customer loyalty and repurchase intention. Furthermore, customer loyalty significantly affects repurchase intention and fully mediates the relationship between satisfaction and repurchase behavior. The study concludes that loyalty serves as a pivotal psychological mechanism converting transient satisfaction into enduring repurchase intentions. These results imply that retailers in emerging markets like Nabire should implement strategies that not only enhance customer satisfaction but also systematically cultivate deeper loyalty to secure long-term consumer retention.
Optimalisasi Pengelolaan Surat Melalui Perancangan Aplikasi Pengarsipan Berbasis Web di Dinas Sosial Provinsi Papua Tengah menggana, cheilincia; Irawan, Immanuel Candra; Cici Kamalia
Jurnal Teknologi dan Informatika Vol. 4 No. 1 (2026): Agustus : Jurnal Teknologi dan Informatika
Publisher : STMIK Pesat Nabire

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70539/jti.v4i1.114

Abstract

The Social Service Office of Central Papua Province still manages mail archives manually using ledgers and conventional folders, causing file stacking, document loss risks, and slow mail distribution. This activity aims to develop a comprehensive and adaptive web-based mail archive management application using the Extreme Programming (XP) method. The application was developed through planning, design, coding, and testing stages, featuring incoming and outgoing mail, official travel orders (SPPD), digital archive library, disposition, access management, staff management, activity logs, and centralized digital reporting. Black box testing results showed all features functioned 100% with a "Passed" status. This application improves archive search efficiency, accelerates mail distribution, and supports administrative transparency and accountability. However, the system still depends on internet connectivity and lacks automatic notification features. Further development is recommended to add notifications, integrate with other systems, and develop a mobile interface.
Analisis Penggunaan Aplikasi E-cashier melalui Pendekatan Kuantitatif Menggunakan Technology Acceptance Model (TAM) pada CV Angkasa Teknik Mesin Immanuel Candra Irawan; Manglili', Yoke'
Jurnal Teknologi dan Informatika Vol. 4 No. 1 (2026): Agustus : Jurnal Teknologi dan Informatika
Publisher : STMIK Pesat Nabire

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70539/jti.v4i1.121

Abstract

Information technology has been applied across all business sectors, one of which is in the form of digital cashier applications (e-cashier). This study aims to evaluate the user acceptance level of the e-cashier application at CV Angkasa Teknik Mesin using the Technology Acceptance Model (TAM) approach. The study employed a quantitative method, with data collected through questionnaires distributed to all users of the e-cashier application at CV Angkasa Teknik Mesin. The data were processed using SPSS. The results showed that the average values of the TAM variables—Perceived Usefulness (4.04), Perceived Ease of Use (3.86), Attitude Towards Using (4.02), Behavioral Intention (4.22), and Actual System Use (4.10)—all fell within the "agree" category. The overall average value of the variables was 4.05, indicating that the e-cashier application at CV Angkasa Teknik Mesin has been well accepted and successfully integrated into daily operational activities. On the other hand, the aspect of Perceived Ease of Use was perceived as still requiring improvement through several measures, ranging from simplifying the workflow to increasing response speed.