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All Journal JURNAL MANAJEMEN MOTIVASI
Faiqotul Himmah, Tri Siswari
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Organizational Support and Work Motivation on Organizational Citizenship Behavior (OCB) Through Work Engagement: Empirical Evidence from Indonesia Faiqotul Himmah, Tri Siswari; Prayekti, Prayekti; Subiyanto, Didik
JURNAL MANAJEMEN MOTIVASI Vol 21 No 2 (2025): Jurnal Manajemen Motivasi
Publisher : Universitas Muhammadiyah Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29406/jmm.v21i2.7924

Abstract

In government organizations, organizational citizenship behavior (OCB) plays an important role in improving employee performance effectiveness. This study aims to examine the influence of organizational support and work motivation on OCB, with work engagement as a mediating variable. The research subjects were employees of the Human Resources Bureau of the Yogyakarta Regional Police, using a census method and a Likert scale. Data analysis was conducted using PLS-SEM. The results show that work motivation has a positive influence on OCB. Organizational support and work motivation also positively affect work engagement, which in turn mediates their influence on OCB. However, organizational support does not directly affect OCB. These findings have both theoretical and practical significance. 
Co-Authors Prayekti Prayekti, Prayekti Subiyanto, Didik