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All Journal Cendekia Journal of Pharmacy Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Locus Penelitian dan Pengabdian
Titien Siwi Hartayu
Universitas Sanata Dharma Yogyakarta
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Analysis of the Implementation of Clinical Pharmacy Services Based on Minister of Health Regulation No. 73 of 2016 at the Kapanewon Minggir Pharmacy, Sleman, Yogyakarta Veronika Livia Gavrilayanti; Titien Siwi Hartayu
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 5 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i5.4939

Abstract

Clinical pharmacy services are a mandatory component of pharmaceutical service standards in community pharmacies, as stipulated in the Regulation of the Minister of Health of the Republic of Indonesia Number 73 of 2016. This study aimed to analyze the implementation of clinical pharmacy services based on PMK RI Number 73/2016 and to identify supporting and inhibiting factors affecting their implementation in pharmacies. The study employed a descriptive analytic design with a mixed-method approach. The study subjects consisted of four pharmacists in charge of pharmacies, selected based on inclusion and exclusion criteria. Data were collected through document observation and observation of clinical pharmacy service implementation using a checklist based on PMK 73/2016, as well as in-depth interviews to further explore the findings. Data were analyzed descriptively and validated using triangulation methods. Document observation results revealed differences in the completeness of standard operating procedures for clinical pharmacy services among pharmacies, with Pharmacy B categorized as good (?80%), Pharmacy A as moderate (?61%), while Pharmacies C and D were categorized as poor (?60%). Observation of service implementation showed that prescription review and dispensing activities had been well implemented in all pharmacies. In contrast, drug information services remained limited, and counseling services varied among pharmacies. Other clinical pharmacy services, including home pharmacy care, drug therapy monitoring, and adverse drug reaction monitoring, had not been implemented in all pharmacies. Based on interview findings, the gap between document completeness and service implementation was influenced by limited knowledge, the absence of supporting systems and documentation, limited human resources, and low managerial support. Therefore, strengthening support systems, enhancing pharmacists’ capacity, and implementing more focused supervision and guidance on clinical pharmacy services are required.
INCREASE IN ORDER VOLUME AND TOTAL REVENUE OF PHARMACEUTICAL WHOLESALERS THROUGH THE IMPLEMENTATION OF E-COMMERCE I Putu Sudiatmika Widnyana; Titien Siwi Hartayu
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 6 No. 4 (2026): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

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Abstract

Pharmaceutical Pharmaceutical Wholesalers play an essential role in ensuring the availability of medicines within the healthcare service system; however, their distribution performance is often constrained by conventional sales mechanisms. The implementation of e-commerce is expected to improve managerial efficiency and support sales performance in pharmaceutical distribution. This study aimed to assess the impact of e-commerce implementation on increasing order volume and total revenue at the pharmaceutical wholesaler PT. Wahana Fajar Utama in Bali. A quasi-experimental study with a one-group pretest–posttest design was conducted by analyzing transaction data for three months before and three months after the implementation of e-commerce. Data were analyzed using the Shapiro–Wilk normality test (p > 0,05) and the Paired Sample T-Test. The results showed an increase in the average monthly order volume from 194 to 256 (32%) and an increase in the average monthly revenue from IDR 264,723,293 to IDR 396,445,539 (49.7%). Statistical analysis indicated significant differences in both order volume (p value=0.034) and revenue (p value=0.018) before and after the intervention. The implementation of e-commerce was proven to significantly increase order volume and total sales revenue at PT. Wahana Fajar Utama.
IMPLEMENTASI STANDAR PELAYANAN FARMASI KLINIK DAN KEBUTUHAN APOTEKER BERDASARKAN PERMENKES NO 72 TAHUN 2016 DI RUMAH SAKIT Dea Maulidi Saputri; Titien Siwi Hartayu; Nunung Priyatni

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Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31596/cjp.v10i2.358

Abstract

Dalam rangka memaksimalkan pelayanan kesehatan di Indonesia, pemerintah merumuskan Peraturan Menteri Kesehatan (PMK) No 72 Tahun 2016 tentang standar pelayanan kefarmasian di rumah sakit, dan salah satu poin yang dibahas ialah implementasi pelayanan farmasi klinik dan kebutuhan sumber daya manusia (SDM) di rumah sakit. Tujuan dalam penelitian ialah menggambarkan implementasi Peraturan Menteri Kesehatan No 72 Tahun 2016 terkait pelayanan farmasi klinik dan kebutuhan apoteker di Instalasi Farmasi Rumah Sakit Kartini Rangkasbitung tahun 2024. Merupakan penelitian deskriptif analitik menggunakan teknik observasi, dokumen dan wawancara untuk memaparkan keadaan atau kejadian di rumah sakit secara faktual, sistematis, dan akurat. Adapun hasil yang didapatkan terkait Implementasi pelayanan farmasi klinik di Rumah Sakit Kartini Rangkasbitung terdiri dari 8 pelayanan yaitu, pengkajian dan pelayanan resep, penelusuran riwayat penggunaan obat, rekonsiliasi, pelayanan informasi obat, konseling, visite, pemantauan terapi obat, dan monitoring efek samping obat. Adapun hasil yang didapatkan terkait kegiatan evaluasi penggunaan obat, dispensing sediaan steril, dan pemantauan kadar obat dalam darah belum terimplementasikan karena kurangnya sumber daya manusia dan sarana yang memadai. Adapun perhitungan kebutuhan sumber daya manusia berdasarkan rasio kebutuhan apoteker, apabila dilihat berdasarkan data kunjungan resep rawat jalan sebanyak 200 resep/hari, dengan rasio 1 apoteker 50 resep maka idealnya dibutuhkan 4 apoteker. Sedangkan rawat inap terdiri dari 223 resep/hari, apabila rasio 1 apoteker 30 resep, maka idealnya dibutuhkan 7 apoteker. Maka dapat disimpulkan bahwa Implementasi Peraturan Menteri Kesehatan No 72 Tahun 2016 terkait pelayanan farmasi klinis dan kebutuhan apoteker belum dapat terealisasikan secara maksimal karena adanya beberapa kegiatan yang belum berjalan karena kurangnya apoteker yang bertanggung jawab dalam pelayanan farmasi klinis. Diharapkan adanya penelitian lebih lanjut mengenai sistem manajemen dan pelayanan kefarmasian di rumah sakit.
Co-Authors Dea Maulidi Saputri I Putu Sudiatmika Widnyana Nunung Priyatni Veronika Livia Gavrilayanti