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All Journal International Journal of Information Techonology and Education (IJITE)
Steven V. Tarore
Master Program in Public Administration, Universitas Negeri Manado, Indonesia
Computer Science & IT Other

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Governance Analysis of An Electronic-Based Integrated Secretariat Information Management System in Election Supervision Aldrin A. Christian; Jetty E. H. Mokat; Steven V. Tarore
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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This article analyzes the governance of an electronic-based integrated secretariat information management system, known as SIMASTER, in supporting election supervision functions at a provincial election supervisory institution. The study is grounded in the transformation of public administration toward digital governance, where information systems are expected to strengthen efficiency, transparency, accountability, and data-based decision making. A qualitative descriptive approach was used through interviews, observation, and documentation. The analysis focuses on three issues: governance of SIMASTER in supporting the supervisory function, the role of SIMASTER in carrying out election supervisory duties under Law Number 7 of 2017, and the function of SIMASTER in managing election supervision data. The findings show that SIMASTER contributes to faster reporting of alleged violations, better coordination between provincial and local supervisory structures, more systematic documentation, and more transparent monitoring of case progress. However, the system has not yet reached optimal institutional maturity because of uneven technological infrastructure, limited digital literacy among field supervisors, insufficient public outreach, and the need for stronger regulatory and strategic institutionalization. The study argues that the effectiveness of digital election supervision is not determined only by the availability of an application, but also by governance mechanisms, human resource readiness, data validity, interoperability, and public trust. The article recommends strengthening formal governance arrangements, integrating SIMASTER with other electoral systems, improving digital infrastructure in remote areas, providing continuous training, and expanding public communication so that digital election supervision becomes more inclusive, accountable, and sustainable.
Protocol Division Roles in Facilitating Regional Head Activities: A Public Management Study at a Regional Secretariat Martina Jovyta Adonia Sampul; Evi E. Masengi; Steven V. Tarore
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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Abstract

This article analyzes the role of the Protocol and Leadership Communication Division in facilitating the official activities of a regional head within a city regional secretariat. Although protocol work is often perceived as ceremonial, the findings show that it operates as a strategic public management function involving coordination, agenda governance, event arrangement, and field assistance for the regional head. Using a qualitative descriptive approach, data were obtained from interviews, observation, and documentation and were analyzed through the interactive model of data condensation, data display, and conclusion drawing. The study found that the protocol division contributed substantially to the smoothness of regional-head activities through structured cross-agency coordination, rapid formal and informal communication, systematic agenda management, technical event preparation, and direct leadership assistance in the field. However, implementation was constrained by delayed information from organizing agencies, sudden schedule changes, incomplete technical data, limited protocol personnel when activities occurred simultaneously, and different perceptions among agencies regarding protocol standards. The article argues that the protocol function should be understood not only as ceremonial support but also as an integrative administrative mechanism that connects leadership mobility, organizational coordination, public symbolism, and service quality. The recommended improvement strategy includes strengthening integrated digital agenda management, standardizing cross-agency operating procedures, improving early notification discipline, building protocol contingency capacity, and institutionalizing documentation-based coordination. The article contributes to public administration by demonstrating how protocol management supports administrative effectiveness, leadership legitimacy, and the operational quality of local government activities.
Policy Implementation of Village Boundary Confirmation and Determination: A Qualitative Study of Administrative Boundary Governance in Two Adjacent Villages Andre R Sinaga; Devie S. R. Siwij; Steven V. Tarore
International Journal of Information Technology and Education Vol. 5 No. 3 (2026): June 2026
Publisher : JR Education

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This article analyzes the implementation of village boundary confirmation and determination policy in two adjacent villages that experienced a prolonged administrative boundary dispute. The study is positioned within public administration because village boundaries are not merely cartographic lines; they define legal authority, service coverage, development planning, asset governance, and social harmony. A qualitative descriptive design was used, supported by interviews, observation, and documentation. The analysis applied the policy implementation perspective of George C. Edward III, especially communication, resources, disposition, and bureaucratic structure. The findings show that the implementation process has formally followed the logic of the Minister of Home Affairs Regulation Number 45 of 2016, including document inventory, technical tracing, kartometric analysis, mapping, facilitation, and deliberation. However, the process has not yet produced a final and binding boundary decision. The main obstacles include different interpretations of the same legal basis, fragmented historical and spatial data, limited technical mapping capacity at the village level, inadequate integration of geospatial information, strong community attachment to historical claims, and coordination that has not yet generated a mutually accepted agreement. The article argues that boundary policy implementation requires not only procedural compliance but also an integrated governance mechanism that combines legal validation, geospatial data management, participatory deliberation, and authoritative decision-making. The study contributes to public administration by showing that effective boundary governance depends on the interaction between policy clarity, technical capacity, collaborative communication, and institutional authority.
Co-Authors Aldrin A. Christian Andre R Sinaga Christian A. Katuuk Demsi Y. Lempas Devie S. R. Siwij Donal Tintingon Evi E. Masengi Fitri H. Mamonto Fransye D. Talumantak Goinpeace H. Tumbel Graceiella R. Tadung Indra F. Sarundajang Jetty E. H. Mokat Joseph Philip Kambey Julfikar C. Pasambuna Julien Biringan Laurens L. Bulo Martina Jovyta Adonia Sampul Sammy C. S. Rompis Sisca Beatrix Kairupan Susana Kaunang Vanda Sarundajang