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All Journal Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang Lajagoe Journal of Management and Business
Hendra Gunawan
Institut Bisnis dan Keuangan Nitro Makassar, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH KOMUNIKASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI MOTIVASI KERJA PADA DINAS KOPERASI, USAHA KECIL DAN MENENGAH KOTA MAKASSAR Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 1 No 01 (2022): June, 2022, Hal : 1-72
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v1i01.429

Abstract

This study analyzes the effect of work communication and work environment on employee performance through work motivation at the Department of Cooperatives, Micro, Small and Medium Enterprises of Makassar City. The study applied a quantitative approach with an explanatory survey design. The sample consisted of 115 employees. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling. The results indicate that work communication has a positive and significant effect on work motivation and employee performance. The work environment also has a positive and significant effect on work motivation and employee performance. Work motivation positively and significantly affects employee performance and mediates the effects of work communication and work environment on employee performance. These findings show that improving public employee performance cannot rely solely on formal work systems, but requires clear communication flows, a supportive work environment, and strong work motivation. This study contributes to the development of public sector human resource management studies, particularly in local government agencies responsible for strengthening cooperatives and small and medium enterprises.
PENGUATAN KINERJA MARKETING PERBANKAN MELALUI PENGELOLAAN STRES KERJA, BEBAN KERJA, DAN KOMITMEN KERJA PADA PT BANK RAKYAT INDONESIA CABANG GOWA Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 1 No 02 (2022): December, Hal : 58-124
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v1i02.430

Abstract

This study aims to analyze the influence of job stress, workload, and work commitment on marketing performance at PT Bank Rakyat Indonesia, Gowa Branch. This research employed a quantitative approach with an explanatory research design. The sample consisted of 105 marketing employees who were directly involved in banking product marketing activities, target achievement, customer service, and business relationship management with customers. Data were collected through questionnaires and analyzed using SPSS through validity testing, reliability testing, classical assumption testing, multiple linear regression, partial testing, simultaneous testing, and coefficient of determination analysis. The results show that job stress has a negative but insignificant effect on marketing performance. This indicates that the work pressure experienced by marketing employees has not become a major factor that directly determines performance decline. Workload has a positive and significant effect on marketing performance, meaning that a directed and manageable workload can encourage employee productivity. Work commitment also has a positive and significant effect on marketing performance and becomes the most dominant variable in explaining performance improvement. These findings confirm that strengthening marketing performance in the banking sector cannot rely solely on controlling work pressure, but must also be supported by proportional workload management and stronger employee commitment to the organization. This study provides practical implications for banking management in developing a healthy, productive, and sustainable marketing work system.
PENGARUH KOMUNIKASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI MANAJEMEN PELAYANAN PADA KANTOR DINAS PERHUBUNGAN PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 2 No 1 (2023): June, Hal :125-174
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v2i1.431

Abstract

This study aims to analyze the effect of work communication and work environment on employee performance through service management at the Transportation Agency of South Sulawesi Province. This research applied a quantitative approach with an explanatory survey design. The sample consisted of 112 employees. Data were collected using a questionnaire and analyzed using Partial Least Squares Structural Equation Modeling. The findings indicate that work communication has a positive and significant effect on employee performance and service management. The work environment also has a positive and significant effect on employee performance and service management. Service management has a positive and significant effect on employee performance. Furthermore, service management mediates the effect of work communication and work environment on employee performance. The R-squared value indicates that the model adequately explains employee performance variation. These findings confirm that improving employee performance in transportation public service requires strong work communication, a supportive work environment, and well-managed service processes.
DAMPAK SUPERVISI DAN PELATIHAN TERENCANA TERHADAP ADAPTASI ORGANISASI MELALUI LEARNING AGILITY DI DINAS PENDIDIKAN PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 2 No 2 (2023): December, Hal : 186-247
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v2i2.432

Abstract

This study analyzes the impact of supervision and planned training on organizational adaptation through learning agility at the Education Office of South Sulawesi Province. The population refers to human resource data consisting of 27,130 employees and education personnel, with a sample of 100 respondents determined using the Slovin formula at a 10% margin of error. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that supervision has a positive and significant effect on learning agility and organizational adaptation. Planned training also has a positive and significant effect on learning agility and organizational adaptation. Learning agility positively and significantly affects organizational adaptation and mediates the effects of supervision and planned training on organizational adaptation. The R-square values show that the model explains 0.388 of learning agility and 0.517 of organizational adaptation. These findings indicate that organizational adaptation in a public education agency depends not only on formal programs but also on supervision quality, planned learning, and employees' ability to apply new experiences.
PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MELALUI KUALITAS PELAYANAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 4 No 1 (2025): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v4i1.433

Abstract

This study aims to analyze the effect of work environment and work motivation on employee performance, both directly and indirectly through service quality at the Population and Civil Registration Office of South Sulawesi Province. This study employed a quantitative approach with an explanatory research design. The sample consisted of 93 employees. Data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 4. The results show that work environment has a positive and significant effect on service quality and employee performance. Work motivation also has a positive and significant effect on service quality and employee performance. Furthermore, service quality has a positive and significant effect on employee performance. The mediation test confirms that service quality significantly mediates the effect of work environment and work motivation on employee performance. These findings indicate that improving employee performance in population administration services is not only determined by a supportive work environment and employee motivation, but also by the organization's ability to translate these factors into fast, accurate, responsive, and citizen-oriented services.
ANALISIS PERAN BUDAYA ORGANISASI DAN KINERJA PEGAWAI MEALLUI KOMUNIKASI KERJA PADA KANTOR KECAMATAN TAMALANREA KOTA MAKASSAR Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 3 No 1 (2024): June, Hal. 249-339
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v3i1.366

Abstract

This study aims to analyze the effect of organizational culture on employee performance, both directly and indirectly through work communication at the Tamalanrea District Office, Makassar City. This study employed a quantitative approach with an explanatory research design. The research population consisted of all employees of the Tamalanrea District Office, with a total of 141 respondents. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling. The results indicate that organizational culture has a positive and significant effect on work communication. Organizational culture also has a positive and significant effect on employee performance. Furthermore, workplace communication has been shown to have a positive and significant effect on employee performance. The mediation test demonstrates that work communication significantly mediates the effect of organizational culture on employee performance. These findings confirm that employee performance is determined not only by a strong organizational culture but also by the effectiveness of work communication in translating organizational values into actual work behavior. This study implies that strengthening organizational culture, accompanied by improving work communication, is an important strategy for enhancing employee performance in public sector organizations.
ANALISIS PERAN PENGEMBANGAN KARIER TERHADAP KINERJA PEGAWAI MELALUI KEPUASAN KERJA PADA DINAS KOPERASI DAN UKM PEMERINTAH KOTA MAKASSAR Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 3 No 2 (2024): December, Hal 321-393
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v3i2.367

Abstract

This study aims to analyze the role of career development on employee performance through job satisfaction at the Department of Cooperatives and SMEs of Makassar City Government. The study employed a quantitative approach using a survey method with employees as respondents. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (SEM-PLS). The results show that career development has a positive effect on job satisfaction and employee performance. In addition, job satisfaction also has a positive effect on employee performance. The findings further reveal that job satisfaction acts as a mediating variable in the relationship between career development and employee performance. These results indicate that career development plays an important role in improving job satisfaction and employee performance in public organizations. Therefore, organizations need to manage career development systems effectively to enhance job satisfaction and improve employee performance.
ANALISIS PERAN KEMITRAAN STRATEGIS DALAM MENINGKATKAN PERTUMBUHAN UMKM MELALUI EDUKASI BISNIS DI KOTA MAKASSAR Hendra Gunawan; Besse Qur’ani; Abdul Gafar Samalam; M. Fahrul Husni
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 4 No 2 (2025): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v4i2.369

Abstract

This study aims to analyze the role of strategic partnerships in enhancing SME growth through business education among food-sector SMEs in Makassar City. The research employs a quantitative approach using a survey method involving SME owners selected through purposive sampling. Data analysis was conducted using Structural Equation Modeling based on Partial Least Squares with the SmartPLS software. The findings indicate that strategic partnerships have a positive and significant effect on business education and SME growth. Business education also has a positive effect on SME growth. Furthermore, business education acts as a mediating variable that strengthens the relationship between strategic partnerships and SME growth. These findings suggest that strategic partnerships integrated with business education initiatives can enhance entrepreneurial capabilities and support sustainable SME growth. This study contributes to the literature on entrepreneurship and strategic management and provides practical implications for strengthening the SME ecosystem through collaborative partnerships and more effective business education programs.
ANALISIS PERAN KOMITMEN ORGANISASI TERHADAP KINERJA PEGAWAI MELALUI DISIPLIN KERJA PADA KANTOR DINAS PARIWISATA KOTA MAKASSAR Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 5 No 1 (2026): hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v5i1.370

Abstract

This study aims to analyze the role of organizational commitment in influencing employee performance by considering work discipline as a mediating variable at the Makassar City Tourism Office. The study employed a quantitative approach, employing a survey. Data were collected through questionnaires distributed to employees and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results indicate that organizational commitment has a positive effect on employee performance. In addition, organizational commitment also positively influences work discipline. Work discipline is found to have a positive effect on employee performance and acts as a mediating variable in the relationship between organizational commitment and employee performance. These findings suggest that stronger organizational commitment fosters greater work discipline, thereby improving employee performance. This study contributes to the development of human resource management literature in the public sector and provides practical implications for government organizations in improving employee performance through strengthening organizational commitment and fostering a culture of work discipline.
THE EFFECT OF DIGITAL COMPETENCE AND KNOWLEDGE MANAGEMENT ON HEALTH WORKER PERFORMANCE THROUGH WORK INNOVATION AT MAKASSAR CITY REGIONAL GENERAL HOSPITAL Hendra Gunawan
Jurnal Manajemen Dan Bisnis Vol 1 No 1 (2023): Hal. 1-82
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/lajumen.v1i1.182

Abstract

This study aims to analyze the effect of digital competence and knowledge management on health worker performance through work innovation at Makassar City Regional General Hospital. This research employed a quantitative approach with individual health workers as the unit of analysis. Data were collected from 98 health workers and analyzed using Partial Least Squares-based Structural Equation Modeling (PLS-SEM). The results show that digital competence has a positive and significant effect on work innovation, knowledge management has a positive and significant effect on work innovation, digital competence has a positive and significant effect on health worker performance, knowledge management has a positive and significant effect on health worker performance, and work innovation has a positive and significant effect on health worker performance. The indirect effect testing also indicates that work innovation mediates the effects of digital competence and knowledge management on health worker performance. The R-square value shows that work innovation is explained by digital competence and knowledge management by 0.505, while health worker performance is explained by digital competence, knowledge management, and work innovation by 0.602. These findings confirm that strengthening digital capability and knowledge governance should be directed toward innovative behavior to improve health worker performance measurably.
Co-Authors Abdul Gafar Samalam Besse Qur’ani M. Fahrul Husni