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All Journal Jeinsa : Jurnal Ekonomi Ichsan Sidenreng Rappang
Hendra Gunawan
Institut Bisnis dan Keuangan Nitro Makassar, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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PENGARUH KOMUNIKASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI MOTIVASI KERJA PADA DINAS KOPERASI, USAHA KECIL DAN MENENGAH KOTA MAKASSAR Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 1 No 01 (2022): June, 2022, Hal : 1-72
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v1i01.429

Abstract

This study analyzes the effect of work communication and work environment on employee performance through work motivation at the Department of Cooperatives, Micro, Small and Medium Enterprises of Makassar City. The study applied a quantitative approach with an explanatory survey design. The sample consisted of 115 employees. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling. The results indicate that work communication has a positive and significant effect on work motivation and employee performance. The work environment also has a positive and significant effect on work motivation and employee performance. Work motivation positively and significantly affects employee performance and mediates the effects of work communication and work environment on employee performance. These findings show that improving public employee performance cannot rely solely on formal work systems, but requires clear communication flows, a supportive work environment, and strong work motivation. This study contributes to the development of public sector human resource management studies, particularly in local government agencies responsible for strengthening cooperatives and small and medium enterprises.
PENGUATAN KINERJA MARKETING PERBANKAN MELALUI PENGELOLAAN STRES KERJA, BEBAN KERJA, DAN KOMITMEN KERJA PADA PT BANK RAKYAT INDONESIA CABANG GOWA Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 1 No 02 (2022): December, Hal : 58-124
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v1i02.430

Abstract

This study aims to analyze the influence of job stress, workload, and work commitment on marketing performance at PT Bank Rakyat Indonesia, Gowa Branch. This research employed a quantitative approach with an explanatory research design. The sample consisted of 105 marketing employees who were directly involved in banking product marketing activities, target achievement, customer service, and business relationship management with customers. Data were collected through questionnaires and analyzed using SPSS through validity testing, reliability testing, classical assumption testing, multiple linear regression, partial testing, simultaneous testing, and coefficient of determination analysis. The results show that job stress has a negative but insignificant effect on marketing performance. This indicates that the work pressure experienced by marketing employees has not become a major factor that directly determines performance decline. Workload has a positive and significant effect on marketing performance, meaning that a directed and manageable workload can encourage employee productivity. Work commitment also has a positive and significant effect on marketing performance and becomes the most dominant variable in explaining performance improvement. These findings confirm that strengthening marketing performance in the banking sector cannot rely solely on controlling work pressure, but must also be supported by proportional workload management and stronger employee commitment to the organization. This study provides practical implications for banking management in developing a healthy, productive, and sustainable marketing work system.
PENGARUH KOMUNIKASI KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA PEGAWAI MELALUI MANAJEMEN PELAYANAN PADA KANTOR DINAS PERHUBUNGAN PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 2 No 1 (2023): June, Hal :125-174
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v2i1.431

Abstract

This study aims to analyze the effect of work communication and work environment on employee performance through service management at the Transportation Agency of South Sulawesi Province. This research applied a quantitative approach with an explanatory survey design. The sample consisted of 112 employees. Data were collected using a questionnaire and analyzed using Partial Least Squares Structural Equation Modeling. The findings indicate that work communication has a positive and significant effect on employee performance and service management. The work environment also has a positive and significant effect on employee performance and service management. Service management has a positive and significant effect on employee performance. Furthermore, service management mediates the effect of work communication and work environment on employee performance. The R-squared value indicates that the model adequately explains employee performance variation. These findings confirm that improving employee performance in transportation public service requires strong work communication, a supportive work environment, and well-managed service processes.
DAMPAK SUPERVISI DAN PELATIHAN TERENCANA TERHADAP ADAPTASI ORGANISASI MELALUI LEARNING AGILITY DI DINAS PENDIDIKAN PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 2 No 2 (2023): December, Hal : 186-247
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v2i2.432

Abstract

This study analyzes the impact of supervision and planned training on organizational adaptation through learning agility at the Education Office of South Sulawesi Province. The population refers to human resource data consisting of 27,130 employees and education personnel, with a sample of 100 respondents determined using the Slovin formula at a 10% margin of error. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that supervision has a positive and significant effect on learning agility and organizational adaptation. Planned training also has a positive and significant effect on learning agility and organizational adaptation. Learning agility positively and significantly affects organizational adaptation and mediates the effects of supervision and planned training on organizational adaptation. The R-square values show that the model explains 0.388 of learning agility and 0.517 of organizational adaptation. These findings indicate that organizational adaptation in a public education agency depends not only on formal programs but also on supervision quality, planned learning, and employees' ability to apply new experiences.
PENGARUH LINGKUNGAN KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MELALUI KUALITAS PELAYANAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL PROVINSI SULAWESI SELATAN Hendra Gunawan
Jurnal Ekonomi Ichsan Sidenreng Rappang Vol 4 No 1 (2025): Hal
Publisher : Universitas Ichsan Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61912/jeinsa.v4i1.433

Abstract

This study aims to analyze the effect of work environment and work motivation on employee performance, both directly and indirectly through service quality at the Population and Civil Registration Office of South Sulawesi Province. This study employed a quantitative approach with an explanatory research design. The sample consisted of 93 employees. Data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling with SmartPLS 4. The results show that work environment has a positive and significant effect on service quality and employee performance. Work motivation also has a positive and significant effect on service quality and employee performance. Furthermore, service quality has a positive and significant effect on employee performance. The mediation test confirms that service quality significantly mediates the effect of work environment and work motivation on employee performance. These findings indicate that improving employee performance in population administration services is not only determined by a supportive work environment and employee motivation, but also by the organization's ability to translate these factors into fast, accurate, responsive, and citizen-oriented services.
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