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All Journal Equivalent : Journal of Economic, Accounting and Management
Mesra B
Universitas Pembangunan Panca Budi, Medan, North Sumatra
Economics, Econometrics & Finance

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The Effect of Role Conflict and Work Stress on Employee Performance with Organizational Citizenship Behavior as a Moderating Variable in Bank Indonesia Representative Office of North Sumatera Province Ita Pebriquartina Sirait; Mesra B
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1886

Abstract

This study aims to examine the influence of role conflict and work stress on employee performance, with Organizational Citizenship Behavior (OCB) as a moderating variable at the Bank Indonesia Representative Office in North Sumatra Province. This study used a quantitative approach through Structural Equation Modeling (SEM) analysis using SmartPLS 3.0 software. The study sample included all employees working at the Bank Indonesia Representative Office in North Sumatra Province. The results showed that role conflict and work stress had a negative and significant influence on employee performance, while OCB had a positive and significant influence. The moderating effect of OCB on the relationship between role conflict and work stress on employee performance was also proven significant, with the first moderation strengthening the relationship, while the second moderation weakening the effect of the independent variable on performance. This study provides theoretical contributions regarding the importance of OCB as a moderating variable, as well as practical implications for management in controlling role conflict, managing work stress, and enhancing OCB behavior to encourage improved employee performance.
The Effect of Role Conflict and Work Stress on Employee Performance with Organizational Citizenship Behavior as a Moderating Variable in Bank Indonesiarepresentative Office of North Sumatera Province Ita Pebriquartina Sirait; Mesra B
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1939

Abstract

This study aims to examine the influence of role conflict and work stress on employee performance, with Organizational Citizenship Behavior (OCB) as a moderating variable at the Bank Indonesia Representative Office in North Sumatra Province. This study used a quantitative approach through Structural Equation Modeling (SEM) analysis using SmartPLS 3.0 software. The study sample included all employees working at the Bank Indonesia Representative Office in North Sumatra Province. The results showed that role conflict and work stress had a negative and significant influence on employee performance, while OCB had a positive and significant influence. The moderating effect of OCB on the relationship between role conflict and work stress on employee performance was also proven significant, with the first moderation strengthening the relationship, while the second moderation weakening the effect of the independent variable on performance. This study provides theoretical contributions regarding the importance of OCB as a moderating variable, as well as practical implications for management in controlling role conflict, managing work stress, and enhancing OCB behavior to encourage improved employee performance.
The Effect of Adaptive Supervision, Employee Competence and Organizational Commitment on Employee Performance through Work Discipline as an Intervening Variable at the Binjai City Secretariat Office Ghaly Abacha Ginting; Sri Rahayu; Mesra B
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1954

Abstract

This study aims to examine the influence of adaptive supervision, employee competence, and organizational commitment on employee performance with work discipline as an intervening variable at the Binjai City Regional Secretariat Office. The study used a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) method through the SmartPLS 3.0 application to analyze the data collected from the employees. The results of the measurement model evaluation showed that the entire construct met the criteria of convergent validity, discriminant validity, and reliability, as indicated by the values of outer loading, Average Variance Extracted (AVE), Composite Reliability, and Cronbach's Alpha which were above the required limits. The results of the structural model evaluation showed a strong clear power of the model, with an adjusted R-square value of 0.783 for work discipline and 0.842 for employee performance. The results of the hypothesis test revealed that organizational commitment has a positive and significant effect on work discipline and employee performance. In addition, work discipline has been shown to mediate the relationship between organizational commitment and employee performance. In contrast, adaptive supervision and employee competence do not show a significant direct or indirect influence on employee performance through work discipline. Work discipline also does not have a significant direct effect on employee performance. Overall, these findings show that organizational commitment is the most dominant factor in improving employee performance, so strengthening employee loyalty and attachment to the organization is an important aspect in encouraging sustainable performance improvement in the public sector.
The Effect Of Work Stress and Organizational Culture on Work Performance with Organizational Commitment as an Intervening Variable in BPJS Employment in Sumbagsel Intriana Veronika Yulandri; Mesra B
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1956

Abstract

This study aims to examine the influence of work stress and organizational culture on work performance, with organizational commitment as an intervening variable, at BPJS Ketenagakerjaan in South Sumatra. This study used a quantitative approach with a survey method. The sample consisted of 70 employees, selected through a saturated sampling technique. Data were collected using a questionnaire and analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) method. The results of the study indicate that organizational culture has a positive and significant influence on organizational commitment and job performance. Organizational commitment also has a positive and significant influence on job performance. Conversely, job stress has a negative and significant influence on organizational commitment and job performance. Furthermore, the indirect effect analysis shows that organizational commitment mediates the relationship between organizational culture and job stress on job performance. Therefore, strengthening organizational culture and managing job stress effectively are crucial to improving employee organizational commitment and job performance.
The Effect Of Compensation and Organizational Climate onEmployee Job Satisfaction Moderated by Organization Commitment at  BPJS Ketenagakerjaan Aceh Maqhfirrah Atriana; Mesra B
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1977

Abstract

This study aims to analyze the effect of compensation and organizational climate on job satisfaction at BPJS Ketenagakerjaan Aceh with organizational commitment as a moderating variable. The sample of this study consisted of 100 employees selected using a purposive sampling method. Data were collected through questionnaires and analyzed using the Partial Least Square (PLS) method. The results of the study indicate that: (1) compensation has a positive and significant effect on job satisfaction, (2) organizational climate has a positive and significant effect on job satisfaction, and (3) organizational commitment as a moderating variable does not have a significant effect on the relationship between compensation and organizational climate with job satisfaction. This study concludes that job satisfaction of at BPJS Ketenagakerjaan Aceh employees can be further improved through improving the compensation system and strengthening the organizational climate, while the role of organizational commitment as a moderator needs to be studied further.
The Influence Of Individual Characteristics and Competencies on Employee Performance with Work Ethic as a Moderating Variable at The Dairi Panwaslu Office Nurul Ampe Lestari Angkat; Mesra B; Kiki Farida Ferine; Muhammad Isa Indrawan
Equivalent : Journal of Economic, Accounting and Management Vol. 4 No. 2 (2026): Equivalent : Journal of Economic, Accounting and Management
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/equivalent.v4i2.1978

Abstract

This study aims to examine the influence of individual characteristics and competencies on employee performance, with work ethic as a moderation variable, at the Dairi Regency Panwaslu Office. This study used an associative quantitative approach with a saturated sample technique on 35 employees. Data was collected through questionnaire deployment and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) with the help of SmartPLS software version 3.3.3. The results showed that individual characteristics did not have a significant effect on employee performance (T-Statistic = 0.452 < 1.96; P-Value = 0.654), while competence has a positive and significant effect on employee performance (T-Statistic = 3.128 > 1.96; P-Value = 0.004). Work ethic was also found to have no significant effect directly on employee performance (T-Statistic = 0.385 < 1.96; P-Value = 0.703), and did not moderate the relationship between individual characteristics and employee performance (T-Statistic = 1,300 < 1.96; P-Value = 0.202), as well as the relationship between competence and employee performance (T-Statistic = 1.053 < 1.96; P-value = 0.299). These findings show that competence is the most dominant factor in influencing employee performance, while work ethic does not strengthen the influence of individual characteristics or competencies on employee performance. Therefore, it is recommended that organizations focus efforts on improving employee competencies through technical training, regulatory understanding, and professional development programs. Further research can add other variables such as organizational culture, reward system, or leadership style to explain the variation in employee performance more comprehensively.
Co-Authors Ghaly Abacha Ginting Intriana Veronika Yulandri Ita Pebriquartina Sirait Kiki Farida Ferine Maqhfirrah Atriana Muhammad Isa Indrawan Nurul Ampe Lestari Angkat Sri Rahayu