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p-Index From 2021 - 2026
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All Journal Jurnal Pemberdayaan Masyarakat
Ira Pratiwi Ramdayana
Indonesian Language Education Study Program, Faculty of Languages and Arts, Universitas Indraprasta PGRI, Indonesia
Social Sciences

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Cooperative Performance from Financial Aspects and Interest-Free Loan Strategy to Increase Member Loyalty Akhmad Sefudin; Hendro Prasetyono; Ira Pratiwi Ramdayana; Ray Pangestu; Amirah Shazana; Hamdan Daniel
Jurnal Pemberdayaan Masyarakat Vol 5, No 2 (2026): Article in Press
Publisher : Yayasan Keluarga Guru Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46843/jpm.v5i2.776

Abstract

The purpose of this study is to determine the performance of Koperasi Pegawai UNINDRA (KOPPINDRA) or UNINDRA Employee Cooperative in terms of financial performance, loyalty, and interest-free loans. The research approach used is a mix of quantitative and qualitative methods. The quantitative approach is used to analyze KOPPINDRA's income statement from 2022 to 2024. Customer loyalty was measured using a questionnaire distributed to 105 customers from a total of 904 KOPPINDRA members. The qualitative approach using FGD aims to deepen the findings of the financial analysis and to explore the dimensions of customer loyalty. Financial performance indicators, including the current ratio, debt-to-assets ratio, debt-to-equity ratio, and total asset turnover, are good, so they must at least be maintained. Aspects of return on equity, net profit margin, and return on assets still need improvement. The highest indicator of KOPPINDRA customer loyalty is the willingness to be a long-term customer. The highest-scoring dimension, on average, was trust, and the lowest-scoring dimension was recommendation. KOPPINDRA should maintain its no-fee loan policy to retain customer loyalty and encourage cash use for transactions.
Work Engagement to Moderate Servant Leadership and Knowledge Sharing on Teachers' Innovative Work Behavior Hendro Prasetyono; Ira Pratiwi Ramdayana; Iin Asikin; Nurdin Nurdin; Saring Saring
Jurnal Pemberdayaan Masyarakat Vol 4, No 3 (2025)
Publisher : Yayasan Keluarga Guru Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46843/jpm.v4i3.550

Abstract

This research aims to determine whether work engagement can moderate the relationship between servant leadership and knowledge sharing in influencing innovative work behavior among high school teachers. The research employs a quantitative approach, utilizing survey methods to collect data. Respondents were 158 high school teachers in West Java Province, Indonesia. The sampling technique is simple random sampling. The questionnaire is compiled from the development of dimensions for each variable, using a Likert scale with five answer choices. The data analysis technique uses path analysis. The results of work engagement research can moderate the relationship between servant leadership and knowledge sharing, both partially and simultaneously, in relation to innovative work behavior. The results of this research have implications for school principals on how to increase teacher work engagement through training or supervision, which warrants further investigation. These results contribute to the theory that work engagement can strengthen the influence of servant leadership and knowledge sharing on the innovative work behavior of high school teachers. A limitation of this research is that it was conducted only on teachers in West Java Province. The results of this research contribute to the development of an innovative work behavior theory, suggesting that the influence of servant leadership and knowledge sharing can be strengthened when moderated by work engagement.
Co-Authors Akhmad Sefudin Amirah Shazana Hamdan Daniel Hendro Prasetyono Iin Asikin Nurdin Nurdin Ray Pangestu Saring Saring