Triwid Syafarotun Najah
Universitas Islam Negeri Palangka Raya, Indonesia

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EVALUASI PENGGUNAAN EDUCATION MANAGEMENT INFORMATION SYSTEM (EMIS) DI PONDOK PESANTREN DARUL AMIN PALANGKA RAYA Muhammad Ramadhan; Triwid Syafarotun Najah; Slamet Riyadi
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 11 No. 3 (2026): Regular Issue (In Progress)
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v11i3.2213

Abstract

This study aims to evaluate the use of the Education Management Information System (EMIS) at the Darul Amin Islamic Boarding School in Palangka Raya based on single-database indicators as well as the efficiency, effectiveness, and synergy of educational data management. The study employed a quantitative evaluative approach, with data collected via a questionnaire administered to 26 respondents comprising educators and administrative staff. Data analysis was conducted using SPSS 27 through Pearson’s validity test, Cronbach’s Alpha reliability test, and descriptive analysis. The results indicate that all instrument items are valid with significance levels below 0.05 and a Cronbach’s Alpha value of 0.943, indicating very high reliability. The average score for the single database indicator was 3.7, while the scores for the efficiency, effectiveness, and synergy indicators were 3.713. The results indicate that EMIS is capable of supporting integrated data management, improving administrative quality, accelerating data reporting, and strengthening coordination among educational units. The study concluded that the use of EMIS falls into the “very good” category, although improvements are still needed in the areas of human resources and technological infrastructure.
ANALISIS EFEKTIVITAS LAYANAN SIMADU DALAM MENINGKATKAN MUTU PELAYANAN PUBLIK DI ULT BPMP PROVINSI KALIMANTAN TENGAH Triwid Syafarotun Najah; Cindy Marcellina Putri
Jurnal Kepemimpinan dan Pengurusan Sekolah Vol. 10 No. 4 (2025): December
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jkps.v10i4.967

Abstract

This study aims to analyze the effectiveness of the Integrated Service Unit Information System (SIMADU) in improving the quality of public services at the Central Kalimantan Provincial BPMP. The approach used is qualitative with a field study method to assess the effectiveness of SIMADU based on five dimensions of service quality within the SERVQUAL framework. Data were collected through in-depth interviews with the ULT Coordinator, statistical analysis of SIMADU data for the period 2018–2025, results of the Community Satisfaction Survey, and a review of operational standard documents. The analysis was conducted using a qualitative descriptive method with triangulation of sources. The results of the study show that SIMADU has proven to be very effective, with a service completion rate of 100% of a total of 1,956 requests and a Community Satisfaction Index of 92.74% in the “Very Good” category. This system provides 24-hour digital services with adaptive multi-channel access, covering all 14 districts/cities, where 63.3% of users are teachers. The novelty of the research lies in the comprehensive evaluation of e-government-based information systems at the provincial level using the SERVQUAL approach over a seven-year period (2018–2025), which resulted in a hybrid strategy model (digital and face-to-face) as a form of inclusive digital transformation that has the potential to be replicated by other education quality assurance institutions in Indonesia.